Dilek Erten
Google
We stayed at this hotel for our honeymoon, but unfortunately, our experience did not meet expectations. While the staff were genuinely kind and polite, they were unable to take any initiative without first consulting the manager or owner.**
The management seemed to prioritize profit over guest satisfaction. For example, when we asked to borrow a corkscrew to open a bottle of wine we had purchased during our trip to Tuscany, we were informed that there would be a charge, simply because the wine was not bought from the hotel.**
Due to the overall disappointing experience, we decided to check out one day earlier than planned. When we notified the hotel, we were told that no refund was possible — a response that lacked both flexibility and understanding.
The property itself is beautiful and located in a wonderful area, but unfortunately, it suffers from poor management. We would not recommend staying here, especially given the many better alternatives nearby