manongO6329FG
Google
My stay at the Villa Sirilanna Hotel was overall enjoyable, but a few aspects left me disappointed.||Positives:||- The staff: The warm and friendly staff were a highlight of my stay. They were always helpful and welcoming, creating a lovely atmosphere.||- The rooms: Beautiful and authentic, with a charming, traditional vibe. The balcony was a great spot to relax, and the whirlpool bathtub added an extra touch of luxury.||- The location: Perfectly situated for exploring the area, making it very convenient.||Negatives:||- Double bed request not honored: I booked this hotel at the start of 2024 for a stay in January 2025, and my request for a double bed was confirmed. However, upon arrival, I was informed that all double bed rooms were already taken. This was unacceptable, especially given how far in advance I booked.||- Unpleasant odor near the restaurant: There was a strong, unpleasant smell near the restaurant as soon as you stepped out of the elevator. It was off-putting and discouraged me from wanting to have breakfast there.||- No accessibility accommodations: I was on crutches during my stay, and navigating the hotel was quite challenging. The lack of accessibility options was disappointing and made my stay less comfortable.||In summary, the Villa Sirilanna Hotel has many great features, particularly its charming rooms and wonderful staff, but there are areas that need improvement. Addressing these issues would make the experience much better. Overall, it was a pleasant stay, but it could have been much more enjoyable with a few changes.