Olivia S.
Yelp
The beauty of this place is unreal. Heaven on earth. I found this hotel online a couple years ago, and have been wanting to visit since. Particularly the Bianca Bar and Maestros Restaurant. We arrived by boat, which was fun, they had the skipper come meet us on the dock to welcome us and bring us up to a terrace to wait for our dinner reservation. We ordered some drinks and enjoyed the views. I walked a bit, and came across the beautiful Bianca Bar. It was like a dream come true. At that point someone stopped me, and redirected me to the restrooms, which I was trying to find. When I came out, restaurant management was there to escort me back. I asked if I could take a picture of the Bianca Bar, and she said no. I was escorted back to the Terrace, feeling like I had just been in trouble. Apparently it is for guests only. Although there was no one there, and we were probably 15 feet away from the gorgeous couches and views.
The dinner was lovely, but there was a guest renting the main suite directly below the patio seating, blasting obscene hip hop. It was vulgar, offensive, with mention of all the inappropriate things you don't want to hear while dining at the most beautiful place you've been waiting to visit for years. We finally asked the waiter if there was anything they could do, but he said no, because that guest is renting the most expensive suite. We had to sit there, mortified, listening to loud hip hop, while trying to enjoy the restaurant we paid to experience. It was disappointing. I still think the views are heavenly, but I must say my experience was not what I wanted.