Villars Palace

The Villars Palace Hotel is set in a stunning location in the Swiss Alps, with breathtaking views all around. The food quality was truly exceptional — every meal was a highlight. However, during our stay, it seemed that much of the staff was in training or on internships, and that did affect the overall service experience. Another concern was the security deposit policy — being charged eight nights’ worth for just a one-night stay felt excessive and could be a real barrier for some guests. With improvements in staff experience and a more balanced deposit policy, this hotel has the potential to be top-tier.

I myself work at a 5 star Hotel and came here for a short stay. Rooms were modern, super clean and comfortable, the only negative is that there is no AC in the rooms. My favourite part is the Breakfast which is absolutely amazing !! The food is delicious and the 3 live stations make it even better. The highlight for me were the Eggs benedict. Wonderful stay thank you.

I was met by the most excellent Angelo, who welcomed me with respect and kindness and valeted my car (rarely done now in Europe). |The Hotel is very large and nicely historic. 120 years old, it brings one back to the days of the Tsars, the Kings, the era of the true 'haves' and 'havenots'. Both good and bad. I reminded me of the Grand Tour of the 1800s and 1900s where the truly well-off visited the great cities and the mountains, the lakes and the coasts. They would have stayed, often for weeks, in establishments like the Villars Palace.|The staff here are particularly well-trained and professional, in the most gentle and welcoming way. I must mention Jules who looked after me at breakfast, and Charles who runs a quietly efficient, warmly hospitable front desk.|I was only here for two days, but I would love to come back. For the beauty of the location nestled high above the Rhone valley, sure, but more because of the old building - so well modernised - and ultimately, because of the staff.

Wonderful stay at this charming hotel. The room was clean and cozy with a breathtaking mountain view—sunrise to sunset, sunny and rainy, pure magic. Staff were warm and attentive, even in the quieter May season. So glad we visited before peak crowds; the peaceful vibe made it even more special. On rainy afternoon, the well equipped fitness center offers the perfect indoor escape —so serene, time just slipped away.

The decoration and views are amazing. The terrasse is the perfect place to disconnect and end the day. The perfect place to unwind, relax, and take in the views, whether at sunset or at night. It exudes calm, peace, and tranquility.

THE BEST LUXURY TRIP …long lost & forgotten 5star service finally found at Villars Palace Arrival to a magnificent castle/royal like vibe. Entering the grande door and instantly… you are mesmerized by all the luxurious and classic chic around you….chateau tall walls, natural materials, an out of this world David Kracov piece right in the middle of this majestic reception, classic large windows that offer a view that just takes your breath away…. Absolutely stunning reception hall BAR EXPERIENCE Bar atmosphere had subtle luxurious touches with digital fireplace, soft leather chairs with large comfortable couches. The bar menu is quite full, and has the original classics (club sandwich, burger, soups). The staff was a delight and showed true 5 star service quality… with their attention to detail, initiative to always propose a better solution and a professionalism i thought was long lost & forgotten. SPA EXPERIENCE Spa treatments were good…facial is absolutely amazing. I highly recommend it. However, the Massaage was not as good as I was expecting, the massus did her best in terms of applying pressure but still seemed light…but was very relaxing despite. The spa itself was absolutely to die for… the relaxing lounge with a view and max sunlight and amenities (especially love the samovar… such a wow effect), the hammam and saunas were exceptionally great, perfect temperature, cool design and all with natural elements and super mega clean everywhere. ROOM SERVICE “New Concept” Room service was quite an original concept and i thought was a great way to insert sustainable ideas: every floor has a mini bar lounge where you can go 24/7… a bit like an extension of your room… there you have all the necessities: ice cube machine, tea/coffee, sodas. ‼️negative point is that the machine had no ice and next day there was no more milk… if concepts are put in place, especially such innovative and new approach style ones… THEY MUST BE TAKEN EXTRA CARE OF for customers to truly adhere to it. CLASSIC ROOM SERVICE: true 5 star experience (in terms of quality of service on call, in person, waiting time and presentation), large menu and very nice in-room table. ROOM WOW… what a view … what a room size! Everything worked perfectly, the sheets were heaven on earth… everything was spotless…and the welcome basket was a great touch. ‼️ATTENTION: as hotel is centrally positioned, you are just above the village main square and the train station final stop… if you like to sleep the window open, get your earplugs ready. ‼️if cloudy day your view will be a wall of grey as the station is lower than others, some heavy clouds may interfere with the sunshine at times.

This is a wonderful hotel with beautiful rooms. The staff at all levels are fantastic, with every person going the extra mile for us. The room was large and very well appointed. Whilst in the centre of town it is quiet and has a very relaxed atmosphere. We will go again.

One of the best views for mountains 🏔️. Very good renovations ( nice furniture, walls , style of each area ). If you like new or renovated hotels - this is perfect choice! I am Definitely recommended this hotel even just for drinks in that amazing terasse!