1BEACHBAG. C.
Google
Stunning setting, disappointing experience !!
It is honestly surprising to see such a beautiful hotel feel so empty — and sadly, after our experience, it becomes quite understandable.
The view is magnificent and the blue sky we enjoyed at lunchtime was absolutely breathtaking. However, scenery alone cannot justify everything, especially not the prices or the overall experience.
Several items were simply not up to the standard one would expect from a hotel of this level.
- [ ] The still water — essentially filtered tap water — was outrageously priced at 9CHF
- [ ] The Laurent-Perrier was served in a small pour, not properly chilled and already flat 24CHF
- [ ] The lobster roll was particularly disappointing: dry brioche bread, barely any lobster, no proper seasoning, and a price completely disconnected from the quality delivered 48CHF !!!
- [ ] The Club Sandwich a major “incontournable”, served with industrial duck, no seasoning and homemade chips maybe but refried surely several times
- [ ] Even a glass of Pinot Gris 15CHF was served warm and priced higher than what one would pay for an entire bottle in a wine store.
Beyond the food and drinks, the atmosphere felt overly formal and somewhat cold — more like a cathedral than a welcoming alpine meeting place.
This is a real shame, because this leasure hotel has incredible potential.
Management should seriously reconsider its pricing strategy and aim to create a more relaxed, convivial environment.
With fair pricing and a warmer spirit, this could easily become the natural gathering place for the whole village of Villars instead of feeling deserted.
One cannot help but wonder whether management prefers having more staff than guests.
A beautiful location, but unfortunately an experience that does not live up to it.
