Villas Macondo

DO NOT STAY HERE. The worst customer service I've ever experienced in my life. I had a reservation that was 2 months away, let me rephrase 2 months away and they would not allow me to do a free cancellation. I experienced an accident and fractured my foot and let the property know this and they wouldn't cancel a reservation I had that was 2 months away. I've never seen such poor customer service and greed. If you want to give money to this hotel and greedy owner then go ahead but you've been warned that they will not make any exceptions. The funny thing is that on another website (Hostelworld), the free cancellation was at a later date. I also tried to show them this and they still did not budge. Unbelievable. I didn't stay at the property but not being able to provide an exception for a free cancellation when the reservation is two months out due to a serious medical reason is not a place I won't want to stay in. This shows their attitudes to their guests of having 0 flexibility. This kind of treatment I'm sure is seen in other areas of how they treat their guests. I'm not the only one who rated them as 1/5. I would read their response to this with a grain of salt. They are trying to safe face. Your money is better spent elsewhere. Also love how they respond here and say "we are sorry about your accident". So everyone, if an accident happens, they will also say the same to you as long as they have your money in their greedy hands. And their response about how most hotels would charge the full amount is ridiculous. Most hotels offer 2-3 day free cancellation, my reservation is 2 months from now. Like I said, really think through if you want to stay at a hotel like this.

This hotel is a very good value considering how well it is located. The rooms are smartly designed and laid-out. Everything is very comfortable and clean. The staff work hard to make your stay very nice. Tip of the hat to Susan for making our stay so memorable!

Villas Macondo is a literal hidden gem of a hotel. With spacious rooms and decently sized bathrooms, a pretty big pool, a tropical feel to the property, and an exceptional staff, the place deserves all its accolades. The rooms are basic and not very aesthetic, but they do the job if all you want is a decently comfortable room to sleep in. The property isn't massive, but there is more than enough space to lounge by the pool and not feel too crowded. The abundance of trees gives the property a tropical feel and plenty of shade, making it feel like a haven in the Tamarindo heat. A bonus is all the wildlife you get to encounter from iguanas to howler monkeys. There's also a playground perfect for kids and pool toys to keep everyone entertained in the pool. There is a pretty equipped kitchen if you decide to cook, but with the hotels' proximity to town, a literal 1 minute walk, cooking isn't a necessity. There is an abundance of restaurants, cafes, food courts, and supermarkets just steps away. We absolutely loved the quiet yet central location. Far away enough from the noise but close to everything. It was perfect. In just seconds, we could leave the hustle of the town behind and retreat to the quiet of our hotel. The hotel isn't perfect, but it is definitely worth a visit, especially if you're trying to have the best vacation on a budget. Could the hotel use some updating, absolutely. The bathrooms need some work, the beds could be more comfortable, and there needs to be more pillows as one flat pillow per guest isn't enough. Plus, the shower head had issues keeping the water pressure stable. There wasn't any storage in the rooms either so be prepared to live out of your suitcase. There were different setups for different rooms, so I'm not sure if this is true for every single room. However there was a fridge and a safe in the rooms and having a fridge inside the room was a definite plus. Just be mindful that Costa Rica is a tropical place with ants and bugs galore. There isn't much the hotels can do about that. For the price, Villas Macondo was an unbeatable deal and a budget friendly way to enjoy Tamarindo with our family of six. The staff are incredibly accommodating and extremely friendly as well. When I saw that the original price I booked our rooms for on booking had been decreased, the hotel helped us out and gave us an even lower price. I cannot say enough great things about this place. We had an amazing stay

Really nice place to stay in the heart of Tamarindo. Smart interior layout, and really nice staff. Great value! Tip of the hat to Susan for making the stay so nice.

I really enjoyed my stay here, the receptionist was super friendly and gave us some great recommendations. The room was basic, but comfortable. Just make sure to bring ear plugs if you are a light sleeper. This hotel is close to everything and super well located. The pool is nice and in the shade, and there are hammocks to relax in. We especially loved the cat named Toto who came to visit us every day.

Excellent location, right in the heart of the town. 2 minutes walk to the beach. We only stayed for 4 nights and did so much due to the location. The staff were lovely and nothing was too much trouble. Room cleaned everyday. |The outside was peaceful and we enjoyed sitting in the hammock watching the wildlife and talking with other holiday goers. Very peaceful. |The room had a fridge and a safe. An iron on request and shampoo and body wash. We noticed you could book transfers and tours although we had pre booked ours before landing in Costa Rica. But the prices were definitely a lot better than we had paid.

Loved staying here, I have lived in Tama for 7 years but my houses were rented out during high season and I needed to find somewhere to stay. The location is amazing next to a super market and a food court and close to the beach, Susan the receptionist is very kind as well as the night guard. Hotel is very clean and well kept

We stayed here two different times for a week each as we had fallen in love with the place! Amazing location right in the centre of town and close to the beach. Beds were comfy and the A/C works very well. The pool is well kept and the grounds are maintained. They have 4 cats who are very friendly and will happily sit with you all day. The kitchen is very well equipped with free coffee and sugar which we loved. The 2 lovely ladies that run the place will go above and beyond to help you if you have any questions or advice about the local area. The only improvement would be a new shower head for the one next to the pool, otherwise no complaints. Would definitely stay again and will miss this place!