Villas Mercedes

Hotel Villas Mercedes was exactly as pictured online and we felt it was a good value for the price. However, we rented the two largest rooms, months in advance, and paid in full ahead of time so there was no refund available when we arrived to find out that none of our family members could join us for swimming, nor visit us in our rooms, nor be anywhere on the hotel grounds except in the lobby. Our nieces were not allowed to swim, even though they were literally the only people in the pool when they were made to leave the property by the management. Interestingly, the White presenting members of our family came and went without incident. It was when the Mexican members of our family (with some melanin in their skin) appeared that we suddenly had to kick everyone out. I have stayed in hotels around the world and I have never been treated so rudely or been so embarrassed after inviting my in-laws to take a dip in the shared pool, and to come up and use the cold tub on our balcony, and they were kicked off the property. One man working there even looked us right in the faces and told us that we might be inviting people in who would steal from the other hotel guests! Excuse me? We would have left, but as I said, we would have lost the equivilent of $600 USD. The hotel is cute, the pool is nice, and we will never stay there again.

We thoroughly enjoyed our time at Villas Mercedes. Situated on a quaint local street, the location offers convenient access to La Madera Beach. While not in the center, the street is bustling with restaurants and bars, providing a perfect escape from the daily crowds. The pool area is charming, and the yard offers a peaceful retreat. Whether unwinding by the pool or exploring nearby attractions, there's plenty to enjoy. The staff were exceptional—warm, friendly, and accommodating. The hotel's proximity to a taxi station and minibuses made transportation effortless. Throughout our six-day stay, we encountered nothing but positive experiences and good vibes. Highly recommended!

Villas Mercedes has a great location and thoughtful, friendly staff. My spouse and I stayed in Rm 2 on the 1st floor, that looks out to the pool. It features 1 bedroom, a kichenette with a regular size refrigerator, hot plate, toaster, and a coffee maker. It has a large living room with couches that could double for single beds. Jorge was very helpful in allowing us to print out boarding passes on the front desks computer (American at ZIH does not allow electronic boarding passes). The front of Villas was repainted white while we visited. The beach is only 2 blocks, and many good restaurants are across the street. We spent a great week and will be back.

I was impressed and surprised at Villas Mercedes. I paid 850 pesos for one night, and I wish I was staying longer. The room was large, and spacious. It has a balcony overlooking the pool. It has kitchenette, with a mini fridge and a microwave. It has a number of large closets. The air conditioning worked well, and the water was hot. The place has a pool and parking. The landscaping was beautiful. For the price I paid, I couldn't be more impressed. Very nice.

Good, a bit small room. The kitchenette is very nicely hidden and very useful. The terrace and the view were okay. The pool - warm as tea. The outdoor kitchen next to the pool has a price for usage - 250 MXN. The staff is super cool. Very nice guys, especially the night watch. Very good location, close to good restaurants, far from the noise. In general very nice impression, I recommend.

We come here every year. Clean comfortable rooms, air conditioning, close to literally everything, and the best staff you could ask for. Pool if you don't want to go to one of the many beautiful beaches close by. Very accommodating and attentive. Beautiful views from upstairs rooms. There are only 9 rooms and they fill up fast.

It ticks all our boxes. Small, quiet and a great location. Only seven room, most have kitchens and balcony. Clean, friendly staff. Located on restaurant row and one block to Playa La Madera. Walkable to downtown Zih. ||We've stayed here a few times. There has always been a good mix of guest...friendly.||Can't complain about the price...around $30.00 a day.||We usually combine a few days here with another week elsewhere on the beach.

We have been returning year after year before going to our stay at a resort. We love the location to all the different little restaurants on Calle Adelitas. It is amazing how many restaurants that have sprung up since the street had been closed and reopened. So many now offer the grilling on the street. A few it seams on some nights to have reservations. If we don't have reservations at our favorite and is full, we will just walk along until we find one that has what we want. The hotel is small and have guest that return year after year and your choice of rooms may not be available in the high season. The returning guest will make reservations while there to make sure of the choices available at the time. We have have waited a week before making reservations and the room we wanted will not be available.