Avik B.
Yelp
Have been a regular, ever since, went there for my partner's Birthday Dinner in April, 2014. Excellent food in a family run restaurant. Since, then, stopped our visits to all the renowned Italian houses in Bristol and even referred Vincenzo's to all our friends from the University of Bristol and work.
But, went there in June, for the set lunch menu in the afternoon. The waitress was horrible. She was rigid, cold, and appeared as if she was performing an act of charity by serving us food. We didn't mind, as we knew the chef and often engaged in an animated conversation with the management during our frequent visits in the late evenings. But, there was more to come. We have been given some promo drinks by a brand while we made our way to the restaurant. She straightaway walked up to us, and warned us that we better not drink that in the restaurant premises, which we, obviously, won't do. Then she went in the inner section, stood behind the pillars and constantly watched over us, that we don't open those drinks! Which was ridiculous. Specially for those customers, who spent on an average of 40 Pounds in each of our visits! We started feeling uncomfortable, and my partner said that I better concentrate in the food. But, here comes the best! My partner finished the food, and she walked up to us, asked if she could take the plate away, to which she agreed, Then, she turned to me, and there was still food left on my plate, and without even asking, she boldly picked up the plate! I think, we treat our dogs better, in our homes. And, pity on us, we were the customers!!!
Don't think will ever go back!
Advise, to future customers, if you want a better treatment, I meant, like human beings or customers, whatever, you, prefer to call yourselves, never go in the morning or afternoon, because I never saw this lady, a single time during our visits in the late evenings or nights!
