M K.
Yelp
While the place itself was fairly nice, I had a serious problem with the honesty and integrity of the owner and the manager. At the last minute, we had to cancel our 3rd night there, due to the difficulty and expense of getting back to water island after 6pm. I asked the owner if we could get any partial reimbursement, not really expecting that we would. Instead of just saying no, she lied and blamed hotels.com. I wasted about a half hour calling hotels.com, who said they had no problem reimbursing me but when they contacted her, she refused. I emailed the owner and manager this information and the manager, who had been very nice the single time we met him, then accidentally sent an email to me instead of the owner, saying that we were unpleasant the entire time. This was a blatant lie, and when I emailed back to ask how we had been unpleasant, he didn't respond. Really childish behavior by both of them.