Viroth's Hotel

The hotel has some of the most exceptional staff who provided excellent high-end but very light-touch service.||I stayed a total of 3 nights at Viroth's Hotel and Ioved every minute of it. The staff there provided very personal yet light touches. They make the effort remember their guests and their preferences.||To start off, when I arrived at the hotel, a cold towel was provided by the friendly front doorman, and a welcome drink was presented to quench my thirst. This cold towel is presented every time a guest returns to the hotel during the day as a way to freshen up and wipe the accumulated dust from wandering the city. In the evenings, when I ventured out, the front doorman offered to spray me with insect repellent, and when he was not there, even the security offered to do so in his place. Staff at Viroth's comfortably slide into each others role where necessary to ensure a smooth continous service.||The front desk staff also remembered who I was, and while I was wiping my face with the cold towel, prepared my room key to present to me. Restaurant staff took the effort to remember my breakfast drink preferences and offered to bring me the drinks after seating me down while I perused the breakfast ala carte menu.||The hotel was also fast and responsive. I had taken a balcony room with a deck chair, and through no fault of the deck chair was damaged due to constant wear and tear. Upon informing the front desk, they immediately sent up the concierge to take a look, and a replacement deck chair was brought over by the maintenance team within 15 minutes.||My thanks to the front desk staff who helped me arrange the high tea at the Raffles d'Angkor and helped arrange the use of one of the hotel's vintage cars to the Raffles. ||The hotel itself is very conveniently located. Both the Raffles and the old market and pub street are all within a comfortable 12-minute walk. ||Whilst I had a room on the rear end of the hotel, it was still very quiet, and no noise could be heard from the neighbouring buildings.||Overall, Viroth's had a very peaceful and pleasant atmosphere, which exactly was what I was looking for as this trip was meant for me to relax and recharge.

While rated as a 4 star hotel, this little gem was a 5 star for us. The decor and ambience were fantastic, the layout thoughtful and efficient. We also enjoyed the items around the hotel from their associated homewares shop. The à la carte breakfast was simple, but with a good selection of choices and included healthy options. Oh and the spa treatments? Wonderful!! Above and beyond were the incredible staff…..super friendly, kind and very attentive. Absolutely loved the Villa, and already planning to return again at the end of the year.

The hotel is truly excellent: it is elegant, greatly decorated with very beautiful works of art, and it is very quiet. The whole team is just perfect. We were welcomed at the airport by the driver and a delightful receptionist who gave us hints and background history of the country. Check-in was smooth and warm. Housekeeping was very attentive. The breakfast team was incredibly courteous.|In a nutshell, everybody knows how to make a guest feel at home! |Thank you for a GREAT stay! We will be back!

Everything about this hotel was like a lovely little castle. The room, balcony, and pool were all very comfortable, and the breakfast was delicious. They always handed me a cold towel when I returned to the hotel, which really refreshed me after being soaked in sweat. The vintage car tour to Angkor Thom to watch the sunset was also an unforgettable experience. They even prepared coconut water for my husband and I, who don't drink alcohol, and arranged for a Japanese-speaking guide. I'll never forget the comfort of my first ride in an old Rolls-Royce. I'll definitely be back. I absolutely loved the amazing ruins, the wonderful hotel, and my first time in Siem Reap. Thank you so much.

We stayed at Viroth Hotel from the 3rd-9th Jan and had an amazing and very positive experience at this boutique hotel. The entire hotel staff have been trained really well and has been successful in delivering an excellent service that is warm and attentive. We did a hotel package that included an airport pick up and drop off, a two day tour of which one of it was a tour in a vintage car which was really fun. The kids really enjoyed that! The sunrise tour to Angor Wat and other temples is highly recommended. The front desk staff were very helpful as they helped us arrange an additional tour to the killing fields, museum and to Apopo Landmine Rats visitor centre (strongly recommend) as well as helped us book the Phare Circus and Apsara Theatre. My daughter wasn't feeling well during her stay and they were kind enough to make ginger tea and congee for her and kept checking with us to see how she was going. An efficient kitchen, excellent staff and overall food was good. Breakfast was a cozy experience with cooked food served upon ordering. Nora, thanks for looking after us so well! The hot afternoons were spent by the pool and drinks ordered at the bar. Perfect! Housekeeping were also very efficient and did a great job. Well maintained gardens and surroundings. All of the above are indications of a very well managed boutique hotel. Our stay here definitely elevated our overall stay in Siem Reap and we would definitely stay here again! Thank you to Reach, Reaksa, Leakhana, Som Eng and many other staff that made our stay so unforgettable!

What a magnificent 360 experience. This boutique hotel really delivers. Its interior design is sleek and adorned with local arts and crafts. The double is bed very comfortable and no noises interrupted sleep in the two rooms we had booked for four nights. The breakfast choice, quality and taste was superior and is a combination of buffet and a la carte. The ever-smiling and highly attentive service level of every single staff member is what truly makes this establishment stand out, howewer. Perhaps the most telling of many examples was the birthday cake, greeting and singing which the breakfast staff surprised my wife and the rest of my family with. From our passports Viroth’s Hotel had picked up that January 1 was my wife’s birthday. We could not believe this gesture which made us feel staying at home rather than at a hotel.

To be honest, Cambodia wasn’t our priority and we didn’t expect that much. But oh boy, what was I mistaken! |Cambodia is wonderful and had a lot to offer, like Angkor Wat and that way we were in Siem Reap. We choose Hotel Viroth’s as our hotel for 3 days. This is an amazing hotel, great location, professional, great team who are effortlessly helpful and just want to make your stay there memorable. And that it did. The rooms were fantastic and the restaurant/bar good. The only thing is that they do not have an elevator, but if you need one you can ask for rooms on the ground floor. The stairs y the way are easy to walk on and your luggage is being brought to your room and picked up when you leave. ||We had twice the pleasure to have an authentic Cambodian massage with very skilled and great personalities. If you go there you must visit the spa.||We’re missing Cambodia and we will certainly return.

I had a lovely five night stay recently. The staff really make this hotel. They go out of their way to be helpful. They booked my tours, tickets to the circus, and tuk-tuks when needed. I was upgraded to a pool view room which was very nice. Breakfast was great. I loved the yogurt bowl with fresh fruit. Jet my guide was excellent and both the tuk-tuk and car drivers I had for my temple tours were great. Water and cool towels were very helpful. The pool was refreshing after long tours. I did eat dinner when I was tired at the hotel and it was good. The menu is not extensive, but there are Asian and western options. The chicken soup was excellent. The location is on a quiet side street close to many restaurants and shopping, but away from Pub street. I wish I could have stayed longer. I hopefully will be back.