Vista Collina Resort

Visited Vista Collina for a family get-together after an invitation from my brother. I came not knowing what to expect, and ended up having a great time. The huge outdoor space was perfect for an awesome and chill family outing and picnic. Lots of shaded seating, picnic tables and umbrellas (as well as seating with firepits), right in the middle of the Village... classy yet casual. The large grassy area had plenty of cornhole boards and bean bags as well as other games to keep the kids entertained, and tons of space to run around.  Options for food include The Village food truck with items such and corn dogs and fries, sliced watermelon, and salad ($23 for a caesar salad). There's also a food market (Fivetown Grocery) with hot and cold menu items including sandwiches, breakfast burritos, cheese, chips, giant cookies, and alcoholic beverages. The prices for food are a bit steep, but worth being able to enjoy the beautiful outdoor space at this resort for free, without a reservation and without being a hotel guest. It was the perfect setting for a fun time with loved ones on a sunny Sunday afternoon, and it wasn't crowded at all during my visit. There is plenty of parking at this resort/hotel. And right across is the Meritage Resort and Spa, which apparently gives great massages (according to my family who has experienced it).

Disappointed... kind of worse than a basic Hampton inn. The shower was cold. Even when they switched rooms, the showers were still cold. Even if it was 30% of the price we paid, I'd still be a little irritated. For paying over $600 a night, this was disappointing I had to correct my review from a 2 star to a 1 star. The fridge was beeping at us all night and keeping us up. I can't believe this hotel is worse than an extended stay!! Having a place to sleep in peace is the least a room can do.

The accommodations were ok but the day we flew in after waking up extremely early to catch the flight we got there and they were having a huge concert that our back patio faced. Then a few other nights they had large company events that were pretty loud as well. They shut it down by 10pm but you definitely weren't sitting on the patio and relaxing during those times. The property was nice but the events were a bit much. Not sure that I would go back

Absolutely horrible. If i could give it negative stars i would. We've been here since monday and theres still room service food at our front door thats starting to smell, which has been here sinve before we checked in. Told the front desk and nothing happened. Tried to get a hold of room service and waited on hold for 20 minutes then hung u because i was sick of waiting. This happened two nights i a row. Fire alarms went off twice today. No fresh towels the entire 4 days weve been here. This place has gone down hill and i don't recommend anyone coming here that wants any type of service.

This review is only for the holiday festivities going on at the hotel. Such pretty and festive decor for the holidays! The large tree is so grand and there was a very nice Santa taking pictures with no line! There are 3 cute igloos (although I could not figure out how to make reservations) as well as fire pits to rent. We ended up booking our ice skating tickets literally 15 minutes before the session which you do online. It was pretty crowded and they don't really have check in check out. The skate session is 25/per person and for 90 mins although we only lasted maybe 40 mins. There is a food truck, mini holiday market, and also hot chocolate and adult beverages available for purchase. Recommend for kids of all ages! If you can make it on a weekday it might not be so crowded!

Wow !! Our stay was excellent Francesca checked us in she was extremely pleasant and informative! As soon as we walked in they had complimentary glasses of champagne for all of their guest. Valet is free and you can come and go as you please but there is plenty of self parking spaces on the property as well. We stayed in one of there many Suites, It had a fully stocked kitchen plates, cups, coffee maker, blender, pots, pans utensils. Even the fridge was pre stocked with cold waters and ice and complimentary bottle of wine. The bed was so comfortable I didn't want to get out of it in the morning! We had two connected balconies, with two separate entrances one in the living room and one in the bedroom. The bathroom had a separate bathing tub, a shower and was nicely separated from the toilet. Also there was a beautiful vanity to apply makeup and two separate sinks! This suite was absolutely beautiful with stunning views! The staff were all so friendly they even brought us cold water and chocolates in the evening. This hotel was extremely clean, everyone working was friendly and the entire experience was so special, I will definitely be staying here anytime I visit Napa in the future !

Adam at the Grand Reserve market is very helpful, friendly and made a great sandwich. He was very knowledgeable of the items he was promoting and gave samples when requested. I would recommend eating here versus eating anything at the Olive and Hay restaurant across the street. Totally recommend a sandwich from the Market. Thanks Adam

Stayed at the Grand Reserve to celebrate our 30th anniversary. Gave us room 6362. One of the best rooms with a gorgeous view! Gina, the concierge, decorated our room so beautifully...made us feel so special! Price is very reasonable. Would highly recommend staying here!

I have been trying to find all the ways of utilizing working remote and decided to come here for a workation. I saw a Facebook ad for day passes and looked into it. We decided on the cabana day pass which was $300 (recently I saw it now listed for $400) and includes access to the pool and hot tub, a tv in your cabana, 1 complimentary bottle of sparkling wine, bottle waters, chairs and pool lounge chairs. However we were only given 2 lounge chairs for our group of 3. The cabana's have cloth coverings you can keep open or close for some privacy. It's all fun and games until the wind kicks in lol. The price of the cabana does not include food. The food bar also has limited hours and so we had to purchase our lunch from the market nestled inside the resort. It's not that far of a walk but I recommend not walking over in your bathing suit. This place was very relaxing. I'd probably come back on another day pass for sure.

Update, after all this time and assuming we settled everything... we woke up this morning for 530$ pending credit.... They are still sending us money back! Not complaining about getting money back just down right irritated that they messed up this bad!

We had a 4 pm check in and they were not ready. There was a 20 min wait for bell hop. But then could not get into a room as they were still cleaning them. Waiting over an hour to to get into our room. Still waiting to get into a room 1 1/2 later. The manager came out to apologize to a couple waiting ahead of us. His comment to them was... " It is what it is." Very high prices for that poor service and attitude. Once we got to our room the service was way better. Room service was fast and good.

For the amount of money I paid for 2 nights stay at this resort, they should be able to resolve the fraudulent charge of $43.10! I get that it's only $43.10, but I would never pay for something that I didn't get to enjoy! They let someone have free breakfast at my expense!

I visited this pool with with my friends, It's a very nice pool, Kinda on the small side and it's only 3 1/2 feet deep everywhere, which is a little silly that should have a deeper end if you really want to soak and not be waist high, but they have a lots of steps that you can sit on and chill and be under the water, they also have a great food delivery and a bar and the servers are all very friendly, you're not allowed to bring a cooler in though. Pool temperature is great and there's a great sports bar across the street called the crush, I would recommend going there after a day of swimming.

We loved the Grand Reserve Meritage. The guest bedroom 2 Queens was really nice with the exception that one of the beds had a crack at the bottom and a couple of the pillows had stains on the pillow cases. We loved the amenities like the pool and pool bar service. The food at olive were good, I absolutely loved the seafood pasta. Kids had oven baked pizza and they loved it. They welcomed us with champagne and it felt that this property was a much higher tier than the Meritage resort and Spa where the bowling alley is located. We ordered breakfast in and the buttermilk pancakes were horrible, yogurt granola was ok, and the omelette was delicious tho.

I've stayed in hundreds of hotels and have never been charged for a late check out at an hour or so out. I've stayed here at least 4 times in the past 8 months because it has great amenities onsite BUT during this stay, service was horrible. It would take at least 3 to 4 calls to the front desk or dining room area until someone finally picks up the phone. I tried to order room service last night and called 5 times before someone picked up. When they did, they said the item I wanted to order wasn't available or not offered anymore. The lady I spoke to couldn't get her story straight. To ask for an extra hour later for check out, they will charge you $25. For 2 hours, they will charge you $50. Don't stay here. They nickel and dime you for everything and they don't pick up their phones once you are a guest. I can't wait to check out today.

This hotel is fine. They have developed it a ton and the amenities they have downstairs (coffe shop, tasting rooms, etc.) are a great touch. I truly just do not think $500/night is a fair price for what you are given, notes below. We stayed in a standard room... 1) ice buckets given in the rooms, but no ice machines on any floor. Have to call room service to bring you ice. 2) toilet paper in one ply. LOL. For $500/night...come on. 3) we ordered room service for coffee delivery in the morning. The coffee delivered was in 3 to-go cups....thought at a place this nice they would bring a pot and real cups. Overall it's a perfectly fine hotel but not worth what they are charging in my opinion. I have no issue paying high price for nice things, but this wasn't that nice.

Do I remember it? A little. Was it a good time? Absolutely! I guess NAPA wasn't ever really on my list except for maybe trying it out once to have some good wines and see some pretty countryside, but after this visit, I now know what all the buzz is about. I had such a good time at Vista Collina. It's expensive, don't get me wrong, but I never left the "compound" for a couple days. They had everything I needed and then some. From the cigar stands to the bowling alleys, I had a blast. The only thing that I wish they had more of is beer... and I know that is NOT the reason I am here, but I can only do so much wine over a few days before I have my beer withdrawals.

UPDATE My now wife and I stayed here for my birthday weekend and it is just as great as it was the first time. Room was clean and had a nice view. Staff was friendly and helpful with all questions we had. This has definitely become our go-to spot whenever we plan a weekend away in wine country. We love the wine tastings on location and the restaurants they have. Such great food and wine in a beautiful resort. Nothing can top this place.

If I could buy a timeshare at this place, I would. If I had enough money to stay here every weekend, I would. I can't believe I'm writing a review for this place because I honestly don't want to share it with anyone out of my own selfish reasons (because I love this place so fricken much, I don't want it to get overly crowded) but I'm doing this out of the goodness of my own heart (even though it's breaking) because this place deserves it. I've stayed here about three times within the past two years. The first time I came was with my girls for a girls little mini getaway. Second time was with my immediate family. Third time was with my boyfriend. Rooms are amazing. I'm such a germaphobe, I re-sanitize all hotels I stay in and bring a sheet to cover all beds I sleepy on (told ya I was a germaphobe) but not this one! Cleanliness is Grade A here. On top of their rooms being super clean, decorations and furniture are well kept and maintained. Let's talk about the grounds-- can't decide if the pool or lawn area is my favorite, either way both settings are pretty epic. I frequent Napa often to go to the wineries but when I stay at Vista Colina -- I pretty much spend the whole weekend there without visiting wineries because I love the place so much. Such a good place to relax and chill. Also love that Spa Terra is right across the street. Staff are super friendly and welcoming! Kyli at the front desk helped me all three times, she doesn't remember me (but I definitely remember her!) SHOUT OUT TO KYLI! Two out of the three times she offered me Prosecco as she helped me check in, then gave me more when I came back to ask a question! She was super accommodating to all my last minute requests the most recent time I visited. She also never made me feel like I was being a burden even though I felt like I was! She's super friendly and makes you feel welcomed. I'm so glad my friend wanted to celebrate her birthday here on our girls trip.. or else I'd never knew this place existed. My girls love this place, my family loves this place, and my boyfriend loves this place. Safe to say, I really love this place too. As me and my girls say, "VISTA COLLINAAA FORVEEREE"

I stayed here for the weekend of my wedding to get ready and it was a very pretty suite and rooms! It's right across from the meritage and the property is so scenic and beautiful! We booked two suites to get ready in and several regular rooms for our family. Everyone loved and raved about their rooms and said it was one of the best rooms they stayed in! The suite was large and spacious and had enough room for everyone to get their hair and makeup done and to change and use the bathroom! The best part of the suites are the kitchens, it's a full kitchen with a fridge, cooktop and dishwasher . They provide glasses, dishes, utensils, pots,pans and cleaning supplies if you happen to use anything! The bathroom was super large with a soaking tub and plenty of space to do makeup. I really loved this room and wished I had stayed an extra day to make use of the whole suite!

We received a two night stay at The Grand Reserve for our wedding gift and it was such a great experience. Boris helped setup our stay and he did an excellent job! Our concierge Corina booked our day to visit four wineries. She planned it perfectly! All the staff at The Grand Reserve are very helpful, nice and welcoming. We were very pleased with our room. The pool area always looked nice and clean with plenty towels to grab. A big plus were the drinks poolside. We enjoyed our stay! Thank you everyone!

This was our second time back to Vista Collina and it did not disappoint. We were lucky enough to book our weekend during the Tree Lighting event and it made it that much more magical. Vista Collina is already a dream resort without it being turned into a Winter Wonderland. Gorgeous rooms with a dry bar area, balcony with a view of the vineyards (and in this case gorgeous view of the ice skating rink), stunning bathrooms, incredible food and wine tasting, and so much more. It is an adult Disneyland! Like I mentioned we came during the Winter events and they were amazing!! The thing about Vista Collina, it doesn't matter what time of the year you go- they make the resort to where you never even have to leave if you don't want to. The tree lighting had a fun market, lots of music, and more. We did wine tasting at one of their on-site tasting rooms where we were able to sit outside right in the middle of the action while enjoying wine. My daughter was able to run around the little area we were in without bothering others and enjoying the festivities. The next day we spent there we decided to go Ice Skating. It was SO much fun! We took turns since she was too little to go and it was an absolute blast. They make it so easy to reserve your spot and you can even reserve a fire-pit or igloo around the rink to enjoy food, wine, and good company. Whether you are planning a romantic getaway (I also heard they have an amazing spa we have yet to try but can't wait to come back to do) or a family vacation (there is so much to do with families in the surrounding area making Vista Collina a great home base) Vista Collina is the ONLY resort we will stay at in Napa and surrounding areas. 10/10 stars and we have made this our annual place to come back. Make sure to try to snag a room or even stop by the resort during their winter holiday festivities you won't regret it!!

We just spent a night here and loved it! First of all, it was just easy. Being away from downtown Napa meant that it wasn't busy with crazy traffic. Valet service is also included! Check in was easy and the staff was very freindly. They even offered to bring some cookies up to our room for my daughter. The property is well kept. It smelled great no matter where we walked and you could tell that the maintenance and cleaning staff spend alot of attention to detail. It was also awesome that the pool was warm in 43 degree weather! The room was very nice. All of the furniture and appliances were of high quality as were the bath products. I liked how there were stores and wine tasting shops scattered around the property. They had a ice skating rink set up that looked great, but we didn't skate. We'll be back for sure.

For what we paid for the room and for the days that we stayed I was not impressed at all. This is not what I would call a relaxing stay in a luxury hotel. In our room, the fridge did not work. We called the front desk to ask how to use the air-conditioning controls said that someone would come up within the hour. No one ever came. We had to Google how to use the air-conditioning. Should have went to Monterey instead.

We stayed one night here for a much needed break and can't say enough. You have everything you need in one stop! There are 9 tasting rooms, a great pool area, a quaint little store, food truck, restaurant, and room service! Why go anywhere else?! We had a delicious meal from the food truck. My husband and I shared an order of pickle fries and fish tacos. The pickle fries were killer!! We ate in the courtyard under the umbrellas. Felt so nice to be out and about! The room was huge, very clean, and had everything we could ask for. Even a huge soaking tub, which was a highlight for me! The staff was amazing and able to answer all questions and made every effort to make you feel at home! If you are looking for the perfect getaway, this is definitely the spot for you!

We loved the resort and property. The service was great. They had entertainment like music and bowling. The pool and spa were huge and welcoming. Complimentary sparkling wine on arrival and endless nespresso pods in the lobby. If you get a chance- walk the lawn and the property. It's beautiful. Room service was always quick and good also!!

The grounds and room were really great. They brought complementary charcuterie and Prosecco to our room. The view of the vineyards was nice. But they don't deserve 4 or 5 stars. They were clearly understaffed, and many of the people who were working there were young and inexperienced. Many times we called the front desk and valet for certain requests in the middle of the day and no one picked up. Other times when they did pick up, they took 30 minutes or more to respond to our room. There was no soap in the bathroom. There was no coffee in the front lobby. The lack of service discourages me from coming here again. Sorry for the negative, but honest, review.

Call all morning no one answered then left for few hours they came drop a can of water and 2 pics of chocolate but not make the room and refill the towel. Not going to choose this place to stay next time in Napa. Not to mention the room is $700 per night (so call) a vineyard view....

I want to give this place 2.5 stars due to the fact they mischarged our rooms. I like the place but to charge someone for 2 rooms when only 1 was clearly given (room keys as evidence no signatures for acknowledging other room) dampened the experience here. In addition to the inconvenience of time, it takes 3 to 5 business for the money to go back on the card. Not cool at all. To be fair - overall nice place. Great venue for weddings or for planning a spa or wine tasting day. I like that they give you a bottle of wine a day for each day you stay at. Too bad you need to ask for it! Location is great. They have a brewery on site, 9 wineries, a little market, couple restaurants, the spa, pools, bar area and Crush lounge near by where they have a pool table and bowling. As you see lots to do if you stay here. Rooms were nice. Meritage hotel is right across the way where the spa is.

Stick with Silverado resort. Customer service at this establishment is hideous. The hotel overpromises and under delivers. Not worth the rate you pay and clearly, not worth the disappointing experience.

TLDR: 2 star hotel that tries to pass itself off as a 4 star. If you've stayed at a true 4 star hotel, this place will be a disappointment. Thank GOD we used points, I'd be livid if I paid out of pocket for this place. I'll keep this as concise as possible. Pro: Decent amenities. Has the potential to be a 4 star resort, but falls WAY short due to cons. Cons: -WAY overpriced for what little you actually get. The resort is actually located next to the freeway and is nestled right next to an industrial office park. Check Google maps: You turn onto "Napa Valley Corporate Way" right before "Bordeaux Way" to get to the hotel. I was shocked. Also, this resort is about a 15 minute drive from downtown Napa. So if you're hoping for some nice restaurants or tasting rooms, be prepared for a drive or Uber, or eat/drink at their overpriced restaurants/tasting rooms. This was not an issue to us because we were there for a family event and we don't drink. -TERRIBLE customer service. Check in is at 4pm, but at 4pm, they kept telling us that our room isn't ready. She told us they had a "full house" the night before. ON A THURSDAY?? I find that hard to believe because the whole time we were there on a long weekend, the hotel was a ghost town. There were 5-7 other families who were also waiting to check in, no one else's rooms were ready and people were getting antsy. The concierges then proceeded to try to appease us by handing out glasses of free Champaigne to everyone. I kindly declined. By 4:30pm, when I asked to address this issue with a manager, my room magically became ready because they gave me an "upgrade" (which is only a standard room with a free bottle of wine). Shouldn't EVERY room have a bottle of wine? It's wine country, FFS! -our shower faucet didn't work (see video), it just kept turning and turning and turning but no water came out. I could have opened a time portal with how many times we turned that faucet knob. If you smacked it, there was a 50/50 chance the water would turn on. This is something you would find at a Motel 6. Our toilet seat was also cracked. C'Mon! -No one answers their phones. I called ALL the pre-set lines to report our broken shower (front desk, concierge, housekeeping, etc). We eventually just gave up. -Their "Five Town Grocery" does NOT serve to-go food around dinner, forcing you to use one of their overpriced restaurants. We ate protein bars for dinner instead. -Valet is free but when it's busy, they take forever. Their valet also doubles as bell boys, so they're always busy. You're better off self parking. -they're currently undergoing heavy renovations. Coffee shop and pools were not open. So why are we paying "resort fees"? -there was a loud machinery noise coming from above our room. We initially thought it was a truck from the parking lot, but as we went to bed, it continued all night. Even with ear plugs, I could feel and hear hear the vibration through my plugs as I lay my head on the pillow. -beds and pillows were terribly uncomfortable. You could practically see the concave imprints on the mattress. I woke up with neck pain every morning. -room decor is outdated. -their Spa is grossly overpriced. Their cheapest 50 minute massage runs almost $200 and goes up from there. I know someone who used to work at this hotel and lives locally in the area. This hotel is known locally for its high turnover rates, terrible customer service, and lack of staffing. A couple years ago, all of their experienced staff left for other opportunities at other resorts, including their HR manager. Their current staff is young and inexperienced, and it painfully shows. This is consistent with their yelp reviews; read the 4 star reviews vs the 1 star reviews. A lot of their 4 star reviews are 1+ years ago, their 1 star reviews are all recent. I would NOT go back to this hotel, and do NOT recommend this place to others.

This is for the Vista Colina ResortPass pool cabana rental. The resort is beautiful and peaceful. When I walked into the front desk I was greeted with a smile and warm welcome. The women at the front were professional and explained everything very well. I was greeted immediately by the bar staff Ellie and she was so nice and helpful. She gave 5 star service. This place is so relaxing and I will definitely be back for more celebrations and even just a day visit to the property to have a glass of wine and lunch.

I wanted to like this place more but there were a few things that were kinda crappy considering the price you pay. Location: the Grand Reserve is located across the street from the regular Meritage hotel. There's also another hotel (Vino Bello) adjacent to Meritage. The hotel is in southern Napa and getting on the 12/29 highway to head north is a bit of a nuisance due to the traffic you will likely encounter. It looks like they're doing some heavy construction on the roads to hopefully improve this, but I'm sure it'll be years before it's complete. Parking: valet and self parking is included with your hotel/resort fee. I generally don't like to valet so I self-parked. Unfortunately, the parking lot was not convenient to walk to from my hotel room. Room: clean and spacious. More spacious than I'm used to. There was a proper wine fridge in the room. Your $45 resort fee gets you a bottle of wine from Trinitas (the winery that has a tasting room on site) and unlimited boxed water. And of course there's a coffee maker, but who drinks from those unsanitary machines? Service: this was the unfortunate thing. We had a problem with our TV. The remote control (which had functioning batteries) would not turn it on. Also, there were no physical buttons on the TV anywhere, so I had to call the front desk for assistance. After over a half hour, no one had shown up so I called the front desk again. No one picked up. After calling several more times over the next 10 minutes, someone called back. After I let them know that we'd been waiting a while, they said they'd put a rush on it. 10 min or so later, the engineer guy comes and turns the TV on somehow then leaves. The next morning we had the same problem. But we decided to not bother trying to get it fixed based on our experience the prior evening. So. In short, the service is lacking esp considering how much you pay. And self parking is a nuisance.

What an amazing hotel I had the pleasure of staying at 2023 NYE! Such beautiful grounds, friendly staff, Gina the lead concierge was so helpful and accommodating she had the best suggestions for restaurants. The ice skating rink was such a fun experience to try for the first time. Enjoyed the music playing during our ice skating adventure sure made for a great evening.

Stayed for work, and the stay itself was unremarkable. However, I forgot a sweater in the room. They found it right away but didn't contact me about it. When I called, they were able to locate it (yay!) but 6 weeks later, after many phone calls and emails, including sending them my FedEx account number to send it back at my expense, I haven't gotten the sweater. And now I am unable to get anyone to respond or return my calls or emails. My sad conclusion is that this is one of those places that says they want to give good service but at the end of the day just doesn't have it together enough to go above and beyond the bare minimum.

Always a nice stay at the Meritage Collection. We stayed at the beautiful Vista Collina Resort & Spa. Anything with Resort & Spa in it sounds like the best place for kids and relaxation. It did not disappoint. The rooms are nice and spacious, even though I prefer the balcony view from the Meritage (rolling hills of vines), the view from our Premier Double Queen room was quiet and nice (hills of vines from afar and just space). The Family pool was wonderful here. There is a Pool Bar that serves delicious cocktails and they also offer food to enjoy in between pool time. Be careful, as it is very easy to rack up the bill on your tab. I'm not complaining, because we had a great pool day. Needless to say, we will come back again. Room: Premier room with 2 queens, large spacious shower with no tub and separated toilet. There is a small refrigerator with no freezer. There is also a safe to lock up your valuables. Food: Room Service is from Olive & Hay restaurant at the Meritage. Delish (check out my Olive & Hay review). Five Town groceries has coffee, breakfast foods, sandwiches, beverages and so much more. They even cater to Keto and Paleo diets. Bravo!!! They even have picnic basket options. Weekends: Love the live music and family friendly games on the patio. Price: be prepared to spend some money to stay here. $$$+ Pool: family friendly with lounge chairs and music. Has cabanas for rent $400. Also, you can pay to use the pool for the day.

Worst hotel stay ever! After 45 years of travel, the worst! Sadly, the staff is mostly lost, inefficient and angry. You can build something nice, but, people make it work properly. Here, not so much. They need to secure the property, keeping out the riff-raff, drugs and trash, and clean up their act, literally. They are unorganized, mean and rude. Go somewhere else, they're phony!

Loved the hotel, the quality service, free valet, etc. The experience was top notch. I'll stay here again next time I'm in Napa

We stayed here for my birthday weekend and did not have the best time. The room itself was nice and modern, but the services were lackluster. 1. I reserved the pet package and it was not in the room when we checked in. We had to call and ask for it. On the plus side, the front desk person was really sweet and apologetic. 2. At the grocery store, we ordered 2 sandwiches and an iced tea. They got both the sandwich and tea orders wrong. In one sandwich, it seems like they just put random breakfast ingredients as it didn't match the menu item at all. 3. I tried going to the grocery store again while there was a concert going on. There wasn't a way in and people kept directing me around the building but everything was blocked off. This is included as a place we can dine but apparently off limits if they have an event. This is our second time staying at a Meritage property, and I think we will try somewhere else next time.

Experiencing Napa during the weekend before Christmas was the right decision. We used amenities without the crowd: wine tasting, hot tub, fitness gym, courtyard's patio heaters, there were plenty of activities to explore during the cold winter month of December at this lux hotel. HOTEL ROOM & GROCERY STORE Ordered the "Get More Experience" package, a special to get people to stay during the slow season. Received 25% off regular price stays with a $25 credit to the hotel's grocery store by the courtyard. Frette brand sheets, robe and towels were really soft and comfortable. Tv repair and room service were attentive and professional when needed. Grocery store has everything you need from coffee to sandwiches, wine and even souvenirs. No need to take a trip to Target for water or snacks before the start of your vacation, since this place can provide such things. WINE TASTING Package came with 2 complimentary pours at any of the tasting rooms by the courtyard. The wine connoisseurs had a lot of time to explain each wine, don't know if they usually provide the same level of service during the busier months, but I really learned a lot. COURTYARD Played with their large sized board games: Connect 4 and Jenga. Sat by the patio heaters one night with an open bottle of wine bought from one of the wine tasting rooms and used the grocery stores complimentary wine glasses. Such a relaxing evening with the view of their Christmas tree. FITNESS GYM & SPA 4 treadmills, used 1 every morning with view of the pool. Pool was heated and you can see the steam coming up from the pool into the cold air. Hot tub is on throughout the day and night.

We stayed at the Vista Collina Resort for 2 nights and we had a marvelous time. Our room was very clean and comfortable, with breathtaking views of their Village courtyard and a view of the property's vineyards in the distance. Vista Collina is a beautiful property with lots of open space, and minutes away from Napa downtown. It is a perfect starting point for visiting Napa's wonderful wineries. When we arrived, we were greeted by the friendly staff (Max and Ryan) with our welcome drink which happened to be an entire bottle of French Champagne which were able to enjoy in the privacy of our room. Our room was in building 6 which overlooked the Village area of the resort. The Village is huge courtyard covered by giant shade umbrellas that makes it a perfect location for an outdoor picnic. The Village is the home of 9 different tasting rooms which sad to say that due to our schedule we didn't have enough time to enjoy. The resort has its own vineyard which overlooks the resort and luckily we were able to enjoy a beautiful walk in the morning and evening in the vineyard which was a wonderful way to watch the sunrise and sunset in Napa. The resort has a great gym with treadmills, spinning bikes, and free weights (limited capacity due to covid) that my husband used each morning. Sadly, we were not able to enjoy the onsite Italian restaurant Olive & Hay since they were closed the days we visited but we will save that for next-time. The staff were very helpful and incredibly friendly throughout the entire property and throughout our entire stay. Special thanks to David at the pool side bar who graciously tracked down a stemmed wine glass and provided a splash of wine so we could take some wonderful Napa "mood" pictures on our walk in the vineyard. This resort is perfect for a getaway and we felt very safe traveling during COVID. The recent horrible wildfires are all under-control and the air quality was perfect with clear blue sky. I highly recommend this resort and will definitely stay here again.

THIS PLACE IS A SCAM I came here with 3 friends for a nice weekend in wine country for a mini bachelorette weekend and it was literally the worst experience of my life. There were concerts every night that we were not aware of upon booking our suite with a balcony that overlooked the concert. Our last night the crew was banging shit around until 2 am. When I called the front desk to ask if they had any idea when they would be done the dude chuckled and said yeah i honestly don't know which was the answer we got every time we asked about something. With the concerts the area with all the shops and restaurants was blocked off to the guests who PAY TO ACCESS THOSE SPOTS. We asked the front desk if there was a a way to get through and had to be taken through by security after waiting for the girl at the front desk to take a VERY PERSONAL PHONE CALL FOR 20 MINUTES IN FRONT OF US. We were also told upon making our reservations that we would receive a call from the concierge 6 weeks prior to plan our trip which didn't happen.. why should it be on the busy adults to remind you about this perk you're offering.. because we called "too far in advance" to book anything. This hiccup almost made us miss out on the winery experience all together. BUT when we did get a spot at a winery we had signed up for a picnic because we hadn't eaten anything because of blocked entrances due to the concert. When we got to said reserved picnic we were told there was no food except crackers. So we had been drinking all day with almost no access to food... sounds like FYRE festival if you're asking me. We had signed up for a yoga hike and I was thinking "oh yoga in napa that's gonna be so great".... it was mild stretching next to a chicken coop.. for $20 Thank god they didn't charge us. As for the spa...2 out of 4 of us had a great experience. The other two had such a horrible experience they were reimbursed. To top it all off the smoothies at the little cafe across the street that aren't even made fresh taste like BADUSSY (if you watch Girls on HBO you know what I'm talking abut). How dare you sell me a smoothie that tastes like vomit for $12???????

One of our favorite weekend getaway spots !! Very family and dog friendly which is key for us. We also greatly appreciate that they have a special rate for first responders so we can get away and spend some quality time together. We also love Olive and Hay food is always amazing and great service , we enjoy wine or the big grass field while our little one and dog play!

We were very disappointed with the service and lack of hospitality we received during our recent trip. Upon checking in, we arrived at 2:45pm, check in at 4pm. They said our room was ready but since we are getting the room an hour and 15 minutes before 4pm, we would need to pay $75 in order to get the room now, even though it was already ready!!! Unbelievable, we had 4 children and reservations for dinner that we had to make so we had no choice but to pay. They held us hostage. Then we were at the pool (which is open until 10pm) with no towels. I asked three times before I had to walk back up to the front, and ask again for towels because my children wanted to get out of the pool but were CRYING because they had no towels and the temperature was 60 degrees out. We finally got towels 45 minutes later! I asked for jacket to get laundered for my 40th birthday dinner, I dropped it off before the cut off time, came back around 8pm, when it was supposed to be done by 6pm. And didnt have have the jacket in the room. I had to ask and they said it was on the way they would bring it up to the room. Then, after calling for it again, they said it was never sent. At check out the cost of the launder was on the bill,.. they took it off, but come on... after paying for two rooms and three nights and paying for the food and etc on site, this service was disappointing and upsetting for such a milestone trip. I do not recommend coming here, there are places just as nice, not as expensive with MUCH better service.

Note, we paid $350 for a cabana which was supposed to come with sparkling wine and 6 complimentary sodas and water. We only got the sparkling wine, which is normally a bottle and it came in a carafe which was watered down. We have been coming here frequently since 2021 and today was probably the last time. TL;DR - We didnt get half of what we paid for. Service was terrible, we had to go up to the pool bar to order and they completely forgot about us once the food was delivered. The pool was out of towels by 1pm and they did not restock. The pool also wasn't busy due to the weather. Super bummed about the experience as we used to really like it here.

I'm unsure of the rules for hotels in CA, but seriously. Trash in the hallways? The phone system in the room does not work. So, you have to call the resort using your own phone. This had to happen daily. They will not service your room. They will give you fresh sheets if you want, but you need to make your own bed. Daily we had to call to request towels, coffee, water and toiletries. They deliver them, but do not remove any used towels or trash. Daily we saw trash in the hallways. In fact, we were told to put our trash in the hall, and it would be removed. But it sits there for most of the day. Not particularly hygienic. Covid safe, so that makes it all better.

Fabulous hotel! Maraiah graciously checked us in. She reserved the perfect room for Sophie and I. The staff were very accommodating and friendly. I highly recommend this hotel! Thank you!

Beautiful brand new resort in the south of Downtown Napa. I would like to give a big thank you to Stephen Grang, the manager. We arrive around 5 pm and the rooms weren't ready on time, I got a little desperate since after a long day of wine tasting we wanted to take shower, change our clothes and go have dinner. Since the rooms were not ready Stephen offered us a bottle of champagne, dinner on him and to be in a cabana by the pool. He really took care of us on this stressful situation. Thank you Stephen we definetly go back. The place itself is lovely, nice pool and cabana (if you book the cabana you get $100 to spend on drinks), Also you can do wine tasting in the same resort, I believe they have around 4-5 rooms from different wineries. We got a suit and was very spacious and with a beautiful view, the stuff were supper friendly and helpful all the time

Not the Napa experience...Overprice everything & NOT worth it! Corporate Event place - not vacation place. there was even a trade show going on there. $30 for chicken tender & fries - room service with cold fries & no salt the website is incorrect If you are going to Napa - don't stay here for a vino experience! Everything overpriced and NOT worth it!!!