VISTA Palazzo Lago di Como 5 Star Hotel

Upon arrival we were made to feel like we were the only guests in the hotel! We were given a warm and welcoming introduction to the hotel by Alberto and his amazing concierge team. During our welcome drink, we had the opportunity to go over our itinerary for our 6 night stay. Alberto and his team did an outstanding job in tailor making 4 unique sight-seeing activities for us, which we also had the flexibility to amend to suit forecasted weather conditions. We were then shown our room along with all amenities, functions and features. Our room was clean and modern without being austere; a pillow menu was available to suit our preference. Toiletries provided were good quality, as were bed linens. Concierge staff were always available to answer any random question, book restaurants and make excellent recommendations. Room service was extremely prompt as was any request of Housekeeping. Prior to our trip I had made a request for a hard to find brand of whiskey and Alberto went to great lengths to secure this as a surprise for my husband!||Our planned excursions were first-rate. Private car pick-up, arranged by the hotel, was always on time, always clean inside with water provided. We had an excellent driver, Alessandro, who was engaging and extremely courteous - always ahead of us to open/close doors and have an umbrella at the ready for the intermittent rain. Alberto kindly set-up a WhatsApp group for us which was extremely helpful and efficient in arranging pick-up venues and times when we were left to explore on our own or to ask any question.

The staff was outstanding. They were each professional and very helpful to us in may ways, including how to use our hairdryer, how to find good restaurants, and how to guide the chauffeur to pick us up at the sister hotel. The porters and cleaning staff were very friendly and did a superb job of getting our room cleaned each day. The food was excellent and the service was tops. We loved it all. ||Our room was gorgeous - beautifully appointed. We had been upgraded to a larger suite facing the lake, but it proved to be quite noisy due to the people waiting for the ferry. It is unfortunate that such a gorgeous hotel is located in such a congested and touristy area. I guess there is not much that can be done to correct that.||We would recommend this hotel but we would caution them that the crowds outside the hotel are a bit off-putting . Othewise this hotel is outstanding in every way. The people who work there make it wonderful for the guests and the guest rooms are among the best we have seen anywhere. It's just the crowds outside that can be noisy and less-than ideal for the setting around the hotel

My sister and I stayed at the VISTA Lago di Como on a recent weekend trip to Lake Como. The location was perfect, right across from the lake and the public ferry terminal, and close to the main square. The room and bathroom were large and there were thoughtful touches throughout. Although on the website, you don't have the option of selecting twins, they were able to convert the king bed in the room into two twins so that my sister and I could have our separate sleep spaces.||Each evening during turndown service, our slippers were placed by our beds, a little treat was left on the night stand, the complimentary bottled water was replenished, and a little card with the upcoming day's weather forecast was placed on the bed (with temperatures in both Celsius and Fahrenheit). Very thoughtful touches. ||As a Hilton Diamond member, we received a room upgrade that gave us a little sliver of a view of the lake and free breakfast each morning. Breakfast was fresh and delicious and just enough to be a great start to your day. ||Keep in mind that this is a small boutique hotel, so you won't find the same amenities you might find at some of the larger hotels along the lake like a pool or spa. Those things weren't important to us, but if they are important to you, you may want to consider other accommodations or simply getting a day pass to use another hotel's amenities. ||The staff was very friendly and accommodating and even gave us a scroll with a map of Lake Como on one side and a hand-written note on the other as we were checking out of the hotel on our last day. Another thoughtful touch that wrapped up a weekend of kindness and thoughtfulness from the VISTA team.||The only drawback I found for this hotel was the linen bedding. This is solely personal preference though. I find linen to be too stiff and scratchy. This would absolutely not be a reason not to stay here though. If I'm in Lake Como again, I would choose to stay here in a heartbeat.

This is a great place to stay and I highly recommend it. Its location is great along the southern end of the Lake Como western leg, right along the lake and boardwalk.||Our Butler, Alberto, and the Concierge Team recommended and made our day trips fantastic, boating around to lakeside villages, the Bernina Express to St. Moritz, Valtelina winery enjoying Nebbiolo varietal wines. This team knows how to make lasting memories!||Our driver, Alessandro, took great care of us on the roads while navigating the Alps.||Dario and his F&B Team looked after us well so we had fuel for the day trips and a great dinner, with Earnest behind the bar!||Lastly, the most remarkable experience was that we were treated and felt like family with this team.||Thank you Vista Lago di Como!

We had an excellent stay at Vista di Lago, Lake Como. The hotel is beautifully kept and the service made the experience even better. Special thanks to Hisham, the bell boy, who was incredibly helpful and attentive from the moment we arrived, and to Ilaria at the reception desk, whose warm welcome and professionalism set the tone for our visit. Both went out of their way to make us feel at home. Highly recommend this hotel.

The location of the hotel is perfect! The staff is truly exceptional! I would stay here again and again!! The room was nice size and had every amenity you could think of! The view while I had my morning coffee or evening glass of wine was amazing.

From the moment we arrived, the team at VISTA Palazzo Lago di Como went above and beyond to make our stay exceptional. We were greeted with a beautifully decorated room — complete with rose petals, orchids, and a birthday surprise for my fiancée — that immediately set the tone for a truly personalized and luxurious experience. The highlight of our stay was dinner at Sottovoce, the hotel’s rooftop restaurant. They arranged a stunning outdoor table overlooking Lake Como just in time for sunset. Watching the golden light dance on the water while sipping champagne was nothing short of magical. The chef’s surprise pairing menu was absolutely incredible — each course was thoughtfully presented and full of flavor. It was one of the best dining experiences we’ve ever had. Every detail — from the service to the ambiance to the food — was handled with care and elegance. This wasn’t just a hotel stay, it was a curated experience we’ll never forget. Thank you to the entire VISTA team for creating such a special memory for us

Great service and location for a lake Como experience and view. Couldn't be happier with the breakfast buffet, views and friendly staff. The rooms were great, my only complaint would be the noise level. It's very loud by the elevator and not well insulated but most nights were quiet while we were there, I'm only mentioning it if you have trouble sleeping g with any kind of noise at night. We will definitely be back to this property in the future!