Vitória Village Hotel

Perfectly located in the centre of Porto, with exceptionally friendly and helpful staff at the front desk. Once through the doors you enter a sanctuary of calm, away from other tourists and the hubbub of Porto. On arrival, all hotel amenities were well explained in perfect English and a very useful map with many recommendations marked on it was provided before being shown to our room. Aircon was good, the small kitchen had everything you’d need if you were looking to self cater, and most importantly a nespresso coffee machine. The bed was comfortable, and the room quiet and dark, so we slept very well here after traipsing up and down Porto’s hills all day. It’s not cheap, but not overly expensive, so pretty fairly priced for what you get. We don’t use the gym or spa facilities but my only “complaint” is that there are several photos of a pool in various places online where you can book this hotel, but it doesn’t seem to be in operation any more.

Short stay but the hotel was very nice and the staff were incredibly thorough (a 30 minute check-in process). The room was nice, the hotel campus was interesting, and the location of the hotel was great. I'm not a huge fan of cats and there are quite a few that they care for on the property. The staff had a ton of information about the area.

Do not stay here. The rooms are nice and obviously the location is good. But in terms of the facilities which make you want to stay in the first place, the sauna was broken (weren’t told about this), the ‘Turkish Bath’ is like warm and cold, and the gym is absolutely terrible. If you want to workout, there is minimal equipment and an ancient treadmill. Do not come here is you want to exercise! We were also lied to by the staff and made to pay extra for our room, when the price was negotiated and agreed in advance (the total net price). As we had to go to the airport, we did not have time to argue. This is unacceptable, unprofessional behaviour and unbecoming of a 4 star hotel. Extremely disappointing.

Overall, staying here was a good experience. It was a little confusing that the main entrance is in the Flores hotel, but also convenient that you don’t need to walk to up the hills to the Victoria Village Hotel entrance. Victoria Village was in the back of the Flores hotel in a separate building, it was generally quiet although the rooms are not very soundproof. It also looked like they were still renovating the building (though there was no construction noise that we heard). The room was quite spacious and comfortable, and also had a small kitchen which would make it convenient if you had to cook as well.

We stayed 4 nights at the Oca Vitoria in Porto. If you are booking, the Oca Vitoria and the Oca Flores are two sides of the same hotel complex with the check in desk on the Flores side. If you get dropped off at the Vitoria entrance you will encounter a large mostly empty room. There is a phone with no instructions that will help you contact the front desk.||The room we were assigned was well equipped and very spacious with a full kitchen. We thought it was worth the premium price we paid. We had only two issues, it was advertised as a studio with a view of the cathedral but there was no view, and the beds were very hard.||We booked the breakfast buffet which involved seating in a beautiful high-ceilinged room. The breakfast had variety but no changes day to day. The food in the covered 'heated' containers was cold on 2 of 3 days. Great coffee and fresh fruit.||Desk staff were helpful, friendly, and fluent in English. ||This is a lovely property in a great location and could be a 5 with some attention to detail and better beds.

Stayed at this hotel for 3 nights. The room we we're in was beautiful, well presented and spacious. The breakfast service was delicious. I personally didn't use the spa and Turkish bath, but I can't imagine they're not good. The place feels like a premium hotel, and you pay for it.

Central location with reception on pedestrian rue Flores. Studio rooms are large with basic kitchen and sun terrace (late morning sun). Very helpful staff offering places to visit and restaurant recommendations. Booked through EJ holidays

Great location for tourism, walking distance to most sights in the old town. Very friendly staff, spacious and clean rooms - we stayed in the Vilas. Large outdoor spaces, and good breakfast. The spa was also very nice.