Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

We just returned home. 2/27/26. As most do, I will start on the positive. Location. They are very lucky to have this beautiful spot. They actually have plenty of beach chairs. If I ever were to go back to Freeport, I would try to find a VRBO on this beach. The staff were very lovely. It's not their fault that the resort is sub-par. I really do not know where to begin on how disappointed we were with this resort. We were very ready to leave after 4 days. The Resort needs some care. The rooms are not "dirty" but they too lack upkeep. The toilet did not want to flush. The food was always cold and frankly, not good. We actually ate off the resort on 3 different days just to get better warm food. We could not get a reservation at the "restaurants" on sight, they were booked. They ran out of towels, dishes at dinner, liquor at the bars. Every drink tasted like it was made from the same syrup. This place was reasonably priced, so I guess you get what you pay for. I suggest that the Wyndham take a look at their resort and give it some help. The staff and your customers deserve it. Please DO NOT respond to this with a "we care and we will look at it" because after reading more reviews, (which we should have done prior) its clear that nothing is being done.

Okay I must say that me and my daughter enjoyed our vacation, but I must say that nothing special in here will bring us back. Food: hit and miss at the buffet, but we enjoyed a nice meal at the Mexican restaurant, problem is their system of booking the restaurants was not helping at all, it keeps saying everything is booked while they have capacity if you ask the front desk or the restaurant itself. Room: not very clean or comfortable, and daily room service was only bringing fresh towels, they didn't even take the old ones from the room, making the bed however if you are organized like my daughter and you make your own bed every morning they won't even touch that, no cleaning in the shower was done, I left good tips and did not make a change. Beach: is gorgeous and the fact that it is right there takes your breath away each time you look around. Best thing about this resort is the location. Was clean and you have no problem finding spots, just make sure do not trust the people who are trying to sell you rides and stuff. Entertainment: they were the only personable staff there tried hard to make it joyful, however they were too busy having fun with each other and distracted. Quality of their show i must say despite that they were equipped with a nice stage, sound system, customs and all but it was more walking on the stage than dancing, it seems that the dancers and lip singers need a lot more practice. The main MC though is pretty fun and the shows he is running on his own are very good. Service: I think staff here just need to realize that people are there for vacation and paid a good amount of money, and hospitality is the least they expect, at least a goodmorining when you pass buy. I'm not sure why is that but the management needs to keep the staff happy so they service the guests better maybe. The fresh crab salad that make by the pool do not miss it amazing! Drinks were okay again I didn't have enjoyable interaction with the bar tenders.

Vacation was won through a random entry box selection in the mall, so I didn't know what to expect. (I still paid a decent amount on travel and fees so it was not "free" by any means)Took my mother for her first ever tropical vacation and it was also her first all inclusive. We stayed 6 nights. DON'T LET THE BAD REVIEWS SWAY YOU. This property is perfectly fit for the price and value. But if you expect this to be a 5 star resort then you'll be disappointed. For a 3 star resort, this is EXCELLENT. Food is decent, the shows are fun, and the people are wonderful! The lobby where you're greeted is aesthetically pleasing and welcoming. We were greeted by Alice✨ at the desk, who was kind and very professional. Then Kirklyn✨ escorted us and took our bags to our room, and he is absolutely wonderful. We knew from the first few interactions at the property that we would enjoy our time there. At the beach bar we met Patrick✨ the bartender, and he hooked us up with a great drink, just ask him for the panty dropper 😉 He always had great conversation too. Beach 🌴⛱️ was gorgeous, and well taken care of. The AC in the room was great! The cleaning crew is very polite and courteous. The next day we had the pleasure of listening to Sham do her presentation. 📈 She was kind and personable when doing her presentation and wasn't pressuring at all. 🐚👙At the shop we found SO many adorable items to take home to family and friends. Bernise✨ was very welcoming when we entered her shop every time (I think we went on 3 separate occasions😅) She helped get items down that were out of reach and was patient when we couldn't make up our minds what to buy. Now for the life of the party, you had to see the nightly shows. There you'll be hosted by an absolutely excellent guy, Daddy Cool✨ 🤣 (I swear that's the name he gave me when I asked) He's a great host, and gives all the performers their kudos at the end of each performance, which is well deserved. 💃🏽🕺🏼A special shout out to Amber✨, a seemingly vital part of the Viva team, she's the best trivia night partner. The experience was all together amazing. I'll definitely return with my husband and daughter. There were lots of families there so IF YOU'RE A COUPLE and want more of a classy get away, this MAY NOT BE FOR YOU. But for my mom's first ever tropical vacation, we couldn't have had any better experience. Thank you too the entire staff, we are so grateful for everyone making this a great experience! ⭐⭐⭐⭐⭐

This is my second time to this resort. Beach is beautiful, staff are amazing!! Special shout out to Marco for cleaning up always, not sure where the rest of the crew of cleaners were but Marco was working hard for the week. Fredricko was a amazing bar tender and went above and beyond and Carlos and Roberto were great for the activities and night entertainment. I have a few recommendations as a return customer: 1) Breakfast doesn't start till 7am even when you are leaving early 2) Internet was adequate at best and cutting out all week and not working at all the day you leave 3)cigarette smoking- people smoking just outside lobby and second hand smoke coming in all the time while windows and doors are open. Cigarette butts everywhere, in patio furniture and all over the grounds. There need to be assigned smoking areas not just where they feel like smoking. There should also be staff going around sweeping up butts and inforcing rules. 4) main buffet- all though there was a lot of choice but the food was room temperature at best. Microwave and toasters were not working continuously. 5) entertainment and activities - the times are not great. 9:30pm for entertainment and 11:30 for the disco too late. Activities should be moved somewhere else and not canceled when the weather is not good. Disco would be a perfect place to move activities to. 6) half the resort was French and could not speak English. My boyfriend was forced to be their translator as they could not communicate with the staff. Suggestion to have at least one French speaking person on staff at all times. 7) water - kind of crazy to only give one bottle of water per person for a week. Shortage of water to refill bottles was an issue. No water available for one evening. Thanks for your consideration. I will be back again but some of these issues need to be resolved or some attention brought to them. April Beattie

3.5 stars - family of 3 (two adults one toddler). First the good: the staff were so friendly, and the beach is gorgeous. Went snorkelling almost every day and saw some neat marine life. The drinks were fantastic. It’s only like 15 minutes from the airport. There’s a kids pool right beside the main pool. The snack bar always served hamburgers, hot dogs and fries which is a hit for picky children. There was also usually pizza on the buffet. The not so good: the rooms are pretty dated, no bathtub shower it’s a shower stall so be aware of that if travelling with young children. They do have cribs and pack and plays available though. The AC is extremely loud. The rooms can also be loud as a lot of them face outside - ours faced a wedding venue which was extremely loud one night until midnight or so. The food is pretty hit or miss - sometimes is was good sometimes it was just okay. The wifi was also hit or miss and went down for an entire day. This is truly a budget friendly way to see the Bahamas, so if you’re not picky about rooms and the food, you should have a great time. We had a good time, this is just an honest review of the amenities and what to expect.

BLUF: Overall great experience and good value for money. We stayed from Jan 31 - Feb 7 2026. Although climate temperatures were well below average, my girlfriend and I still very much enjoyed our stay. This isn't going to be a 5 star resort from Mexico, but it is still a great place to vacation and worth the value. *PROS: First and foremost the beach. Wonderful blue water and white sand, with a long stretch of about 5km. Very safe and only a couple of vendors trying to sell stuff, however a simple no thankyou is enough for them to leave you alone. Definitely go for walks at sunset, try the snorkeling right off the resort (bring water shoes), and take advantage of the beautiful sand bar going eastwards near Banana Bay. We found service to be fantastic. Staff was very friendly and looking to support your holiday experience. Whether be signing out kayaks/paddle boards/pickleball, getting drinks at the bar (including filling your personal mugs), leaving extra bath towels, or successfully getting restaurant reservations (we went to the main desk the morning after arrival and were not picky on dates/times). Yes you will be confronted by someone asking if you are interested in the vacation club, but again a simple no thankyou was enough. Even though the climate was cold, staff still put in effort to adapt and play games/entertain inside the bar area, which we appreciated. Also tipping goes a long way with all service, not just bartenders. Food was good. Yes of course a buffet will have repetition, but there is still some change in the day to day, and lots of options to choose from. Late night pizza near the disco and burgers/fries/hotdogs by the beach is a fantastic addition to the meal times. The drive from the airport to the resort is only 15-20min. There is also a small convivence store and gift shop in the resort in case you forgot some medication, sunscreen, hats, sandals, etc. *CONS: Yes the rooms can be somewhat outdated but ours was still fine, and the balcony was enjoyable. Some areas of the resort do have a harder time connecting to the wifi, so if you have to do remote work you might have upgrade your plan or try and sit in the lobby. Also bees were a problem, and unfortunately i was stung badly. It is HIGHLY recommended to bring drinking containers that close or fold the straw down, because they will get into your drinking cups. As mentioned above, staff have no problem filling drinks into your personal containers. Hot tub was more lukewarm, and main pool is not heated.

Location Location Location! The staff is great, they work hard and most smile and are happy see you. The 3 star rating would be lower if it weren't for the staff and location. This resort is on an amazing beach! This is the reason to visit. Sunrise and sunsets are beautiful. The rooms (especially the bathrooms) are in dire need of a proper renovation. Our AC worked intermittently, the screen door was either stuck or off its tracks, the bathroom was is poor shape with extensive water damage around the doors. The food. The buffet is not bad, near the end of your week you may struggle with the variety. We found thwy ran out of high demand desserts often. The restaurants are also not bad. At either the buffet or the restaurants we found the meats, chicken, fish and fresh fruit to be amazing. The pastries aren't worth the calories. The entertainment is hit or miss, really depends who they hired - we were here a few years ago and it was overall much better. This year, the Elements show (the trapeze show) was really good, the others were not worth our time. The bar is decent with a variety of mixed drinks all tasty ! Pool is an average size. The hot tub is small and often full. Lots of beach chairs, but we found that they ran out of beach towels often. There is a rental car service on site. Come here for the wonderful Bahamian people and the beautiful beach.

We had an amazing time at Viva Fortuna. The reviews were mixed so I was nervous, but our group of 6 (4 adults two kids 5, &2) had an incredible time. The rooms were basic but clean. The food was great. The beach was incredible and the entertainment was the best out of any hotel I have stayed at. The yoga and Zumba class run by Barbara (Basia) was amazing. The trapeze team were incredible and my 5 year old learned awesome tricks. Rita and the entertainment staff were awesome, and Rita was awesome singing at night! Everyone learned my daughters name which was so nice and made her feel special. Cannot complain and we are planning to come back next year