Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Good hotel overall…food selection was limited, but quality was great compared to other resorts. We liked that the hotel was small and that made it convenient as other resorts in the DR seemed to be a little too big and you end up wasting a lot of time walking or waiting on the golf carts. The room was mediocre and AC didn’t allow for us to tune the temp. There was also limited activities and animation. The three a la carte restraints were really good. I would recommend this resort and has actually been one of the better ones we have been to in the DR.

It is my third time at this beautiful hotel and I was not wrong!|It is still the best hotel I have visited that fits all my needs.|It is a very small resort, but with enough space to walk around. The beach is spectacular and quiet. They’ve honored me with an ocean view room, and I am so grateful for that. The room was spacious and comfortable, and all worked perfectly.|The hotel has improved the food at the buffet and a la carte restaurants.|The staff is amazing and cooperative, Reception, Housekeeping, Entertainment, all the best. I have to mention the cheerful spirit of Ariel and Lilo, who made my vacations happier!! Thank you guys, you are amazing, and all of them did an amazing job.|All in all, it was a wonderful vacation there and... I will come back soon!!|Cariños de Adriana y Graciela!

From April 19th to 26th : First time coming to this resort. Has potential but is lacking in some areas and if it was to be improved, they could actually be a real 4 star. Not the hotels fault but they're was so much seaweed during our stay and they hire people to dig holes to bury it up, but there's too much tgat they cant keep up! They should get a seaweed truck or something to not leave the seaweed cook on the sand. Beautiful location and clean resort. Abundance of food and choices. A variety of drinks although not always delicious. Service could be improved. Depends who you get. Sometimes there seems to be a lack of staff depending on the day. First time in a resort that has no towel huts to control towel hogging. We saw people with 4 towels instead of just 2 to reserve chairs or at the pool. Room service was great (we tip $) Very true that the chairs on the beach and pool are uncomfortable. The way they fold makes like a bar on your back or stomach when sitting or laying down. Lack of Toilets outside and sometimes they don't flush. It depends which ones. Animation team was great! Lovely people with energy and add lots of positivity at the evening activities.. Wish there was a sandbag game instead of darts all the time during daytime. Conclusion: Would we book again? Probably not, unless we really get a super cheap price.

I can’t recommend this resort. There were a lot of small issues like numerous things broken in my room - window that didn’t close, dip pool filter that seemed to not function and the water was green, and a chair that was unraveling (pictures below). The door seal also was broken so I often had unwanted visitors and had to kill/clean up many bugs during my stay. ||||I was also disappointed by the limited bars/mini bar options, restaurants, activities, and more. The website made it seem like this resort had a lot more to offer. I will say the beach was beautiful, but even the cabanas were limited for “non-members” and the lounge chairs weren’t very comfortable.||||However, despite all of this, I probably would have still rated the resort two or three stars, because the restaurants were great, the beach was beautiful, and the majority of the staff were wonderful (even though I do wish I would have brushed up on my Spanish more before the trip so I could have communicated with them better). ||||What made me decide to rate this resort as only one star was because this is a time share trap, and they will lore you into a “presentation” that they say will only last from 1 minute to an hour “depending on your interest” without full transparency of what you are walking into. They say there is “no pressure” but then when you say you aren’t interested in buying they ask invasive “why” questions that are calculated to put you on the spot and make you uncomfortable for saying “no”. They use predatory sales tactics to get you to buy into the time share, and I will NEVER buy into a time share. I had zero interest. From the beginning I said that I wasn’t interested, but they kept me there for well over an hour until I finally had an outburst saying that I was very uncomfortable. I was furious that they stole my peaceful, relaxing vacation from me. I was also incredibly annoyed that I constantly got approached every day of my vacation be other members of that sales team, but I luckily was able to recognize them and avoid or decline them moving forward. If this sounds like an experience that would also frustrate you, I would recommend staying far away from this resort or company. ||||If you like time shares and sales pitches, this may be a resort you would be interested in. I will admit that it is very affordable compared to over all-inclusives, but moving forward I will do more research and spend more for quality to ensure I have an overall better experience.

A total disaster. Don’t waste your money. We booked a bungalow with private pool, light was broken, never fixed. Staff was careless and unhelpful. Buffet food? Bland and basic. My fiancé spent weeks planning a proposal dinner through the hotel. On the day of, NOTHING was ready — table was in the middle of sunbathers, candles unlit, no one took responsibility. Zero attention to detail. We ended up walking to the beach alone to save the moment. Booked two excursions with Viva V Excursions, both scams. Waterfall Tour: Started with a 45-min chocolate/mamajuana sales pitch. Got a donkey instead of a horse. Each animal dragged by a handler — no freedom or fun. Barely 15 min at the waterfall. Catamaran Sail & Snorkel Tour: On the day, at 7:40 AM, they told us the sailboat was “broken” but we’d get the same experience on a motorboat. LIE. We were thrown onto a ferry with 40+ people for a different tour: caves + public beach + sad lunch (rice, chicken, pasta) + warm Coca-Cola in plastic cups. No snorkeling. No catamaran. No party. Nothing we paid for. When we complained, Marcos, one of the vendors shrugged. “We’re just employees.” No manager. No refund. No accountability. If you’re looking for a romantic, premium, or even just decent experience, stay far away from Viva V Samana. We left frustrated and heartbroken.

Disappointing Stay Despite Great Location My group of 28 people and I recently stayed at this resort and unfortunately, the experience was horrible. We were celebrating my hubby's 50th birthday. While the location is undeniably beautiful—right on the beach with easy access to beautiful water—that was one of the few highlights. The location is also ideal during sargassum season! Pros: The beachfront setting is stunning, and the views were the only consistent joy during the stay. Special thanks to Yoyo the beach waitress, who was friendly, attentive, and seemed to genuinely care about guests. Fanes and Mario were also helpful and courteous, standing out in a place where customer service was otherwise severely lacking. Cons: The room quality was subpar—dated and  poorly maintained. Even more frustrating was the indifferent attitude from the staff at the check-in area. There was little to no warmth or willingness to assist, making the arrival and any questions throughout the stay feel like an inconvenience to them. The food was also horrible. It was consistently terrible. Bland, overcooked, and unimaginative, with very few redeeming options. Given how much meals are part of the resort experience, this was a major letdown. All in all, the location and a few exceptional staff members couldn’t make up for the poor room quality, bad food, and the generally apathetic customer service. I wouldn’t return or recommend it unless there are some serious improvements made.

Location was beautiful.. other then that, go elsewhere. If you are Dominican American, good luck with service. Not much to do there, buffet was good, other gourmet food was a joke. They try to sell you some Viva BS when you arrive, annoying. All inclusive, not sure about that. Power went out several times and at one time happened during taking a shower. Lol

Absolutely a gem of a resort. I best describe it as nothing was excellent, but, everything was Very Good. Staff was exception to that rule. They were amazing. One of the Animation members FER was definitely a plus for this resort she was amazing. The new Animation Director and crew did a fabulous job as well with lively shoes and daily events. Room was very clean, and food was great. A few tips throughout made the service and experience a great experience. Whale watching was also a highlight for us with about 9 sets of whales.