Vivoli

Follow the internet and all the influencer here. Prepare to line up for a bit though but it isn’t that bad. Honestly, it’s quite good. Both the classic affogato ice cream and pistachios version. A strong coffee goes really well with the ice cream. I personally like the pistachios one better because of the nutty taste. Gelato texture is also very silky but a tad bit too sweet. If it’s a bit less sweet, this will be perfect. Now when in Florence, don’t forget to get yourself a Negroni as well. They do a super strong one, perfect as an affogato chaser.

★☆☆☆☆ Read before you go! Honest review — Reality vs Instagram/YouTube hype I’m giving this 1-star so future visitors have a realistic expectation. Influencers (paid/unpaid) make this look like a “heavenly drink” you must try, but the reality is far from that — and at €8–10, it’s insane. Hygiene: The cups they serve in smelled awful. They just rinse the cups left by previous customers in water and reuse them. Disappointing and unhygienic. Taste: Just average. It’s basically coffee with ice cream and a sprinkle of pistachio — nothing mind-blowing. Value: You’re paying €8+ for a mediocre coffee with ice cream. Definitely overpriced. Final tip: Go if you want, but lower your expectations. Don’t blindly trust Instagram, YouTube, or glowing reviews.

I don't even drink coffee at all, but I really enjoyed the affogato I had here! I loved having the mix of cold gelato with the hot espresso. I got the pistachio one, but you're essentially paying 3€ for a sprinkle of chopped pistachio so I would say it's not really worth the premium and it's better to just go with the classic version (6€, as of June 2025) instead. I waited 10-15 min or so around 11:30 AM on a Friday in mid-June so it wasn't too bad of a wait. The line got longer by the time I finished my affogato. Overall, I would get this again!

Vivoli is a must-visit if you’re in Florence and appreciate quality gelato. I came specifically for the affogato and it did not disappoint—perfect balance of strong espresso and smooth, flavorful ice cream. The space is quite small and often crowded with tourists, but the product is genuinely worth the stop. Service was quick despite the rush, and the overall experience felt authentic and satisfying. If you’re in the area, don’t skip it!

I was influenced to come here. We came at around noon and the line was really long, but moved quickly to our surprise. We got the vanilla and pistachio affogatos and we liked the pistachio better but both were really good. It was well worth the wait.

If you're in Florence, Vivoli is an absolute must-try! I had the best affogato of my life here. I tried both the classic and pistachio flavors, and they were simply incredible. Just a quick tip: there are two Vivoli counters side by side. The one with the window serves only two flavors, while the shop on the right offers a wider variety. Overall, the quality, flavor, and experience were top-notch. I would highly, highly recommend this place!

Not tourist trap. It’s definitely worth it if you are paying a visit to Florence. One of the most authentic desserts here. The sweetness of the ice cream blends with the aroma of the coffee so well. Love it!

Worth the Instagram hype (not many places usually are). The long line moved very fast (10 minute wait). There is a good amount of shaded curb areas to sit on. The affogato was one of my favorite things I’ve had on my visit from the USA. So good that I had to go back the next day and get another one. The combination of gelato and espresso was perfection.

One of the best espressos I've had, and paired with the affogato made it absolutely divine to enjoy in the Florence heat. There's indoor seating for their customers looking to sit down for food, but not much outdoor seating for those who only order their affogato. The wait for their place is out of the door, but I'd personally say is worth it from how amazing the coffee and ice cream is. The ice cream is frozen into the cup and they add the espresso in after, which makes it a pretty cold drink if you mix it all up; for €6.5 the classic affogato is a bit steep but for the presentation and quality I would gladly pay it again!

I tried the affogato here one morning and enjoyed it. It was sweet if you like that type of coffee in the morning. Quick service in January and easy to order, but it was more expensive than any coffee I've gotten here yet! I came back another night for gelato as it was close to a place I tried dinner and the service was worse. We did come in 5 minutes before closing which I understand is a close call but we were only getting gelato for take away so all she had to do was scoop them and send us off but she was quite rude. She forced us along to order our "ice cream" (her words not mine even though we know what gelato is as tourists...) and was rushed and unhappy. We were out of there quickly and there were still 15 people seated at tables after we left. The gelato itself was delicious. Best chocolate gelato I've tried thus far!

So I went here because TikTok said they have an amazing affogato, and they weren't wrong. I needed a sweet treat, and this is the place. Now when you order, you have to give your ticket to the people making the drinks or you will be skipped! The affogato was perfect - I loved how creamy and sweet the gelato was; it mixed perfectly with the bitterness of the espresso.

Over the summer we saw "Somebody Feed Phil" at Radio City Music Hall. The question was asked: Of all the places you've been, what was the best thing you ate? Answer: Vivoli. Of all the places I've been, Vivoli was the best because of the fresh ingredients and the method of how they make their gelato. Phil? I'm goin' to Firenze! It actually wasn't like that, we had our vacation planned far in advance. It was nice to know that now we can plan to make a stop at Vivoli. I heard this place has gone viral and they'll be long wait times. (There wasn't) Walking in, it wasn't what I expected. I'm from New York and we have beautiful gelato places, Amorino gelato would be a great example. The interior is decorated with marble tables, very European. In Vivoli Firenze, I wasn't impressed. I was able to walk in and go to the register to pay. Once we paid, I walked over to the gelato case. Now this is one shot deal. I may never come back to this area so my gelato flavor choices needs to be solid. The four of us ordered and what was given to us wasn't anything fancy. The dining area, also, nothing fancy. Just a few tables. No marble anything. But then I took a bite. The creamiest gelato was served to me. The chocolate hazelnut gelato was made with a dark, rich chocolate. Sooo creamy, sooo dreamy, this really is next level gelato. If you look at my picture, there's no huge mounds of gelato in the case. Vivoli is serving the freshest product to the public. I wanted to go to Venice but I think I now need to come back for the affogato...

Ok, I get it now--Vivoli lives up to the hype. The affogato here is incredible, and honestly, it was the chilled cup that sealed the deal for me. That little detail made all the difference. The ice cream was perfectly creamy and cold, while the coffee was rich and piping hot. Together, it was just the right balance--a classic combination executed flawlessly. My wife, on the other hand, wasn't too thrilled with the panna cotta. The chocolate was a bit too rich for her, but honestly, I think it had more to do with the timing. It's hard to fully enjoy rich chocolate at 8 PM when it's 40 degrees outside. The affogato, though? That hit just right. Definitely worth a visit. We visited late in the evening, about 30 minutes before closing. There was still a line, but thankfully, it wasn't out the door. I'm not sure how I'd feel about waiting more than 30 minutes, but if you can avoid the peak times, it's absolutely worth it. Vivoli's reputation as one of Florence's best gelaterias is well-earned. No wonder it's all over Tik-Tok and Instagram and other social media. But as much as I love a well made dessert, I'd recommend timing your visit wisely to avoid the crowd, but either way, you'll be rewarded with a truly memorable dessert.

Delicious, delicious affogato, only to be braved by the most patient and willing. I stopped by around 2pm on a weekday hoping to avoid a wait, but boy was I WRONG. The line was 25+ ppl deep, wrapping like a Shepard's crook from the entrance into the side alley. I quickly abandoned the plan and diverted my route. I tried my luck later that evening around 6:30pm. It had just stopped raining, and voila we were welcomed by no line and plenty of seating. They were out of hazelnut, so we got one regular affogato (6€) and one pistacho affogato (8€). Order/pay @ the counter, hand the slip to the barista, and wait for your drink. Once you're done, bus your cup to the counter. In and out within 20 min. Would I have waited 1.5 hrs in line for this...probably because I'm stubborn and a sucker for social media spots oops. The wait is understandably what it is since most people order the affogato, and that can't be taken to go. All in all, it's a very delicious (pricey) espresso x ice cream duo. They also have a little wine window between the doors, easily transformed into an affogato window ;)

Vivoli is definitely worth the hype! I'm usually wary of places that are super popular on tiktok, but the pistachio affogato is well worth waiting in line. They have a pretty good system where if you are ordering the infamous affogato, you wait in a separate line from the gelato orders. The line moves pretty quickly and I waited less than 10 mins. Once you place your order, you're handed a ticket and can stand to the side near the counter. You can see the staff rimming the cup with gelato, then brewing the espresso into the cup. When it's ready the staff yells out whether it's the pistachio or cream affogato and you hand over the ticket. The visual presentation is fantastic and there is an outside area where you can sit on the curb and enjoy your treat. The gelato mixes so well with the espresso and I really loved the pistachio pieces rimming the glass. Delicious!

I walked by Vivoli and was curious.... little did I know this is THE viral Affogato place in Firenze. The line was long, but it moved. Also per the usual Italy cafe way -- you pay at the register. then try to flag down the barista/bartender with your receipt to make your beverage. so basically 2x the lines haha. Honestly, it was a really good affogato. The gelato was lovely. Plus the shape is pretty unique BUT is also functional IMHO. That way, the gelato doesn't melt as quickly. My only regret? Not also ordering the Pistachio affogato!!

THE BEST AFFOGATO I'VE EVER HAD IN MY LIFE! The wait is 1000% worth it. I would get my affogato and absolutely get right back in line for another one. So so so good. This is all I think and dream about back in the states. PLEASE go here for my sake!

The affogato was everything I thought it would be, and then it was more. The espresso was top tier and gelato was so creamy, the combination of the flavors was seamless. Absolutely worth the hype and the wait!

The line to this place pretty long but it was worth the wait! It was a perfect blend of cream and coffee. I had never tried anything like it but it's definitely worth a visit!

Absolutely worth the hype. Ignore the long line it moves fast. It is totally worth it. I highly recommend the pistachio. The coffee was really good as was the gelato. One of my favorite Affogatos in Italy.

Tried this very famous outlet during our visit to Florence and we found it worth the hype. We heard affogato is meticulously prepared and is a must try. Clearly it was a winner. The gelato was good with a variety of flavors to choose from. Service is great and is done with a smile. The place has a great vibe. Highly Recommended!

This was one of my favorite places in Florence! I know it's a tik tok famous restaurant but it was worth the hype. 8 euros for an affagato, there was a long line for this but it moved quickly. Everyone was just sitting on the sidewalk enjoying Romance. Very very good.

Another recommendation from a friend from firenze, so good! Honestly I thought I was just going to get a gelato but when I saw how long the line was I knew something was up. And yep, you have to get an affogato. I had no idea it went TikTok viral but it did for a reason. It was so good. One of my favorite affogatos I've had. I guess it was worth the whopping 6€.

Affogato at 11am, YES! A punchier, sweet, creamy, wake up call in Florence? I think not! This was the perfect boost for the 25k steps I did visiting all the sites in Florence and for my power climb up the Giotto Bell Tower. I've certainly have not had a more picturesque affogato ever in my life. Like most patrons, order at the counter, wait patiently for your order, and take your dream outside to enjoy. My advice, make a beeline line for Vivioli in the morning, the line is shorter and there's no bad time for this affogato. LOL!

This was my number one must do and visiting Florence thanks to social media and it did not disappoint. I had the affogato of course, and it was beyond delicious. Worth it all! You line up left door to pay at the cash register, and then pick up your purchases to the right hand side. There is very limited seating on the inside, so most people are hanging out on the street. We found a bench, enjoyed the crowd watching and our snack. Be sure you take a great picture with the wine window!

I found out about Vivoli from Somebody Feed Phil so when I booked a trip to Florence, I definitely wanted to make this one of my stops. We tried some of their gelato. We stopped by on a Friday just before 2 and it wasn't too crowded. Shortly after we ordered, there was a line out the door. They had a lot of flavors to choose from, which usually isn't a good sign because it means they don't make it fresh in house. But at least they all seemed natural (i.e. no weird blue-colored flavors). I can't even remember which flavors I got but I just remember them being too sweet. But, this works for the affogato, which they are best known for, and you will see everyone ordering one. The creaminess/sweetness of the gelato perfectly balances out the richness/bitterness of the espresso. I could have easily drank two of these but I would have been wired. Overall, I would say to order the affogato, and skip the gelato by itself. Tip - there's a wine window right next door, which didn't seem open. Just something to keep in mind if that's something you wanted to do while in Florence, because they're not as common as I thought they would be.

This place is well known so of course we had to check it our for fear of missing out on something amazing (lol!) Walking up, there was a line down the street but it moved fast. My first pic of the long line was at 248PM and I had gelato in my hands by 305PM, so not too bad I think. The system is super easy and not confusing at all so don't worry about it. You wait in line to pay, choosing your size. There are no cones here, just cups. You pick a size, you pay for it, you get a receipt. If you order an affogato, you also get a receipt and you go right to the coffee bar. If you ordered gelato in a cup, you go left to the case filled with the different flavors, you give the person your receipt and pick your flavors. We did not order an affogato but our companions did and they paid first and they happened to walk out the moment we walked out with gelato so it doesn't take much longer. Super simple, not hard at all. There is minimal seating in the back, past the gelato case but we didn't actually see many people utilizing that area. Maybe one table was taken. However, outside was a mob of people taking photos and eating. This could have been because of the amazing weather too. As a pastry chef, I do get a bit snobby about ice cream, especially gelato because that's what we make at my workplace and it's my favorite kind of frozen treat after custard. I thought this gelato was bang on and had great flavors. It was served at the correct temperature, had great texture and I didn't see the tell tale too bright colors. I won't say it's the best I had in Florence but it was def top 3.

This place is worth the hype. Cute corner of Via Del Isola Della Stinche, you'll find right across the street if Osteria San Samone Restaurante a quaint gelato spot serving up their yummy affogato. I'll definitely be coming back.

I've never felt this bad in Italy. I was waiting for my order, but many people who came after me received their coffee first. I was the only one who was ignored. When there was no one left waiting, it seemed they had forgotten my order, so I asked them to check again. Instead of apologizing, they laughed and said, "So what? There are too many customers." There are many comments about racis aside from my experience. The food isn't good enough to put up with that. Just go to a normal place without racism.

Heard about this spot on Instagram so was not at all surprised that it was quite busy. Though it looked like a long wait, the line moved quite quickly. We got the two feature affogato (pistachio and regular) and they were quite good. I'd say worth the short wait! The interior is also quite charming. The only downside to it being so busy was there weren't a ton of options for sitting and enjoying but there are some spots to sit outside as well.

This place is known for their affogato. Outside you will find a line which goes quickly. I was able to try both the affogato and the crema/chocolate flavors of gelato. The affogato is definitely very delicious. The gelato is also very good, probably 4.5 stars on gelato and 5 star affogato.

The hype is real. We only tried their gelato and affogato and both are amazing. The prices are pretty much on par with other places. Lines are long but they move fast so don't be discouraged when you see the line out the door and into the street. Give this place a try.

Affogato was so yummy!!! Cute little place and fast service but was pretty busy. Could have it everyday of the trip

This place was rec by someone who really has hit the mark on most recommendations... unfortunately this one missed the mark. The line was out the door and literally across the street. No big deal because good gelato places have a line and we are willing to wait... you first go inside to give your order to the cashier then give your ticket to the person scooping gelato. The lady scooping was not very kind and VERY stingy on scoop size. We have been to multiple different gelato places in Florence and Olbia, Sardinia... this one was my least favorite... kinda chaotic waiting then one line inside to the cashier overlaps the "who wants to order" non line for gelato... the scoops hit just the top of the cup- compared to other places where the gelato is heaping over the cup and you quickly lick and scoop it into your mouth so it doesn't melt in 98F... I choose the second smallest cup for 3 Euros and picked two flavors. The 'GIANDUIA' and 'TIRAMISU' choices were ok but nothing to the extent where I'd come back especially since the scoops for all four of us were stingy and small. Theres tons of other places that serve legit gelato (not the gelato mountains sitting in non metal containers with chemical bright colors) and won't be heading back here. We all agreed it wasn't worth the hype... and of all the gelato places this was the first one where my stomach ached afterwards... no thanks not coming back

Famous for their coffee, but specially their Affogato. It was absolutely delicious. It's a small place with limited seating but most people only stay for a short while. Well worth waiting for. This is one place you'll find the Affogato! Vanilla ice cream laced coffee. Yummm!

Came here for the affogato only and it lived to its hype. Absolutely delicious. I tried numerous other spots all across Italy, and nothing comes close to the one at Vivoli. The combination of their A1 espresso and gelato is just fire. Do yourself a favor and wait the long line. It will be well worth it (hopefully). Ambiance: lively and fast paced

great coffee and affogato. I don't know if the price is justified though (nearly$10 USD for affogato is crazy).

The best Affogato in Italy. We had a hard time finding it in other cities unfortunately but it was a lifetime experience. I will definitely start making this at home!! A bit of a wait but overall amazing treat for coffee and dessert lovers. This is the best one in Italy that I've tried!

Vivoli makes magic... magical affogatos! Before arriving in Florence, I was told by my best friend this was a must stop. Then, after having our first meal in Florence, our waiter told us to go and check out Vivoli's affogato. He claimed, "It's the BEST in the CITY!" So... of course... we found ourselves here! I'm happy to report: IT IS ABSOLUTELY THE BEST IN THE CITY! MAYBE IN THE COUNTRY. ;D

Long line, but the crema, chocolate mousse, and coffee gelato were good. Service was not that friendly; never really acknowledged us.

This is the best gelato I have eaten in Italy ... or pretty much anywhere. Florence has no shortage of tourist trap gelato stores, usually right along the main streets. Brightly colored sugary junk, not worth the calories or the money. You'll have to hike a bit away from the city center for this ... about 8-10 minutes away from the Duomo. It is worth the walk. Don't be scared off by the line. It's always 10 - 20 deep, but it moves fast. They serve Affogados (gelato in a cup of espresso) here, which the TikTok teens seem to love ... but we came for the gelato. Once you get inside, you'll approach the typical chaotic shit show of an ordering system. Total chaos, line cutters, no signs or direction and one cash register. Your mission is to get to the cash register, choose a cup or cone size and pay for it. Affogado and pastry to the right to wait ... gelato to the left to choose flavors. I don't believe sampling is involved but I could be wrong. It's only 3, 4.50 and 5 Euro ... we got the 5 Euro and allowed us 3 flavors, although we picked two. Rice ... This seems weird but trust me ... best flavor. It has slightly soggy yet crisp rice in it. There is a vanilla based flavor but it is complex and milky. The closest thing I can equate it to is grapenut flavoured ice cream in America. It was hands down my favorite flavor. Stratticella ... Vanilla ice cream but instead of chocolate chips, there are ribbons of hardened chocolate going through it. (Kind of like that ice cream dipped shell that hardens.) It's very good. Nothing special but much better than Venchi and some other places'. Amaretto ... Our least favourite. Instead of a nice, almond-y base, this just tastes like a slightly different version of vanilla. Wish I'd have skipped this one for a different flavour or a double up on the rice. Hazelnut ... Our second favourite. So good and creamy and flavourful. This was amazing. You can tell the taste is made by using real and fresh hazelnuts vs. artificial flavouring. Nutella ... Very good. Probably the flavour which was least distinguishable from the tourist shops but it was a favourite of my traveling partner, so we got it and she enjoyed it. Overall, this was the best gelato I've ever had. I found it on a list in a travel magazine and we only planned to go once and try another shop on our second day in Florence but came back here instead because we were convinced that we wouldn't find its equal. Don't let the line, or walk, put you off. This is a must-do stop in Florence if you are looking for a great gelato, dessert or treat.

Definitely one of the best gelatos I've ever had. The rice gelato was amazing and my absolutely favorite. 10/10.

I saw this place has really good reviews on another website and so we happen to be in the area so we really wanted to stop by. The ice cream around the coffee was really good and it's their signature drink, affogato. The ice cream was really creamy and sweet, but it worked really well impaired well with the coffee that was in there. There is a long line out the door, but once we got in, we were quickly serviced, and the staff members were really nice too. I'm glad we stop by this place while we were in Florence Italy and I'd recommend others to stop by here toO

Was here with a tour group to get gelato and it was delicious. Off the beaten path but quite a line. Went back on day 2 to get an Affagatto and it was amazingly Devine. Staff was quick and efficient. Not a lot of seating inside so you'll likely find yourself eating on the street.

After standing in two long lines to order and to pick up, we were pleasantly surprised with the delicious affogato - coffee with gelato and pistachios topping.

We had Vivoli's gelato and I have to say it was really good-- creamy as can be. My daughter had their Affogado which was also very good. I highly recommend trying Vivoli you won't be disappointed

Good gelato, and great location. Feels a little touristy. The format is odd, pay first and then order. The service was not super friendly.

Vivoli - the greatest and most charming gelateria in Italy. Hands down! My family has loved this shop since the 1980s and will always be massive fans. The chocolate orange flavor is smooth, brilliant, and rich. The staff are kind. The atmosphere of the establishment and surrounding area are utterly endearing. Your sweet treat will be well worth the line and wait time. Vivoli is simply the best!

This place has a line waiting outside but it's absolutely worth it! Vivoli sits away from the busy part of Florence in a cozy corner. The treats were served very quickly and were delicious!

Found on TikTok so the long line made sense, but their affogato is actually incredible.

Fabulous concert and beautiful venue. Thank you for a wonderful evening. Highly recommend.

Wow...the affogato. Again..a must visit in Florence. I learned they have a location in Disney Springs in Orlando...so anyone in the area there should take a visit. The affogato I had was truly exceptional - the velvety espresso poured over the creamy gelato created a harmonious blend of bitter and sweet flavors. The experience was elevated further when I tried the rice gelato. Its unique texture and delicate taste made it a standout dessert. It was a delightful culinary adventure that I would recommend to any dessert enthusiast.

Affogato (espresso with gelato) was amazing!! It's super small & really busy, so usually no where to sit.

Favorite affogato experience I. All of Italy. It is a spot I would come back to or recommend to friends visiting Italy. It is not over rated and worth the wait in line (which moved quickly). The gelato was delicious and the mix of gelato with coffee was perfection and refreshing in the heat, one not overpowering the other.

The best affogato of my life! They also have a cute wine window. Wish I had tried some of the other gelato flavors. If I am back in Florence, I am coming straight here! It was quite busy around 6pm but didn't have to wait.

We went not once, not twice but three times to Vivoli during our recent stay in Florence and I'm not even ashamed to admit that lol we had affogatos (DELICIOUS) and an aperol spritz and it was the perfect beginning and ending to our evenings (my cousin also enjoyed their tiramisu); definitely recommend a visit! The one table outside is a hot commodity, so I would recommend standing at the bar- they do allow tourist to indulge with filming

So delicious! Bit of a lengthy line but the team working behind the bar has their rhythm down! The flavor was incredible and would love to go here one more time before we leave. So worth it!