eva E.
Google
Decent stay. We booked quite a large room which is what we got, it was spacious with lots of storage, bathroom is really nice — but the room was slightly dirty when we arrived, with food on the floor. Also, the sound and all the noise is VERY clear through the rooms and hallway, around 3-4am we could hear next door and it was very loud, we could hear every word. Location is great, right in the middle of city centre! We had a problem when checking in, they took our payment twice, but they managed to sort it and we were more than happy with the staff service.
We also got told we would get our £50 room deposit back after the stay within 72 hours, we never did even a week later, so I called the hotel about it and got told that the deposit was already sent and that she’ll send me an email confirmation to take it with my bank? — 5 minutes later I got the deposit back and the confirmation. Don’t know if I would’ve got it back if I didn’t ring up.