Chan yoke fung
Google
I ordered a pineapple juice and drank almost all of it, only to discover a fly at the bottom of the glass. This was extremely upsetting and raised serious concerns about the restaurant’s hygiene. When I showed it to the staff, they just took the juice away without saying a word. I was left sitting there, confused and unsure what was happening. A few minutes later, a staff member came back with two slices of watermelon and offered a brief apology but by then, my mood was already ruined.
Later, I brought this up with the restaurant manager. He did apologize and waived the charge for the pineapple juice and a small bottle of water. But honestly, his apology felt insincere, as like saying, “I already gave you a refund, what more do you want?” I have no clue how he going to improve the hygiene matter.
I chose this restaurant because I saw many positive reviews online about the “Morning Glory” brand in Hanoi. Since I could afford it, I decided to give it a try. But overall, the experience didn’t live up to the reputation. The food was just average, and the hygiene clearly failed.
The environment was average, but overall I was very disappointed, especially with the hygiene matter.