W Costa Rica - Reserva Conchal

Had an amazing stay at the W Reserva Conchal! We stayed at the property for a week and made the most of our time there exploring the hiking trails, and relaxing at the spa. Thoroughly enjoyed the taste of Guanacaste menu and our server Karen! The breakfast buffet was phenomenal and we had great service from Adrien! Freddy made our day at the beach relaxing and fun with snorkel rentals. Definitely would recommend and hope to return!

The W is a beautiful resort in a lovely location. The staff are attentive and personable. We stayed in high end suites for 5 days..However, we had to have 2 different rooms because they could not accommodate 5 people when we booked. However, our children were given a suite in another building, as they could not accommodate us in one location. This created more of a problem than I would like. In addition, their building, 4, lost water one day due to the pump not working, and we were told this is not unusual. We were compensated for our children not having water for many hours and having to trek to our room to shower, but that is not what we expect from a W. The golf course is excellent, which we used for 3 days, and the transport was responsive and timely. |Our biggest problem with this resort is the needless overcharges and cost of food. The cost of food within the resort was three times what is in the area, and the quality is not the reason. The food was good in their top end restaurant, and the rest was acceptable. $20 for a drink, smoothie or alcohol, is just an uncharge for greed. |For reference, We left Guanacaste and went to La Fortuna where we stayed at a luxury hotel where the food was delicious and not as expensive as the W. We will be returning to Costa Rica time and again, but we will no longer stat at a Westin property.

Wife and I came here for our vacation (all inclusive upgrade) and we had a wonderful time here. We came during the rainy season but it honestly added to the allure of the resort. The beach is excellent and they'll bring you a lounge chair if none are available. The Hotel is gorgeous with plenty of chances to see the local wildlife. The place is smaller than expected and it could use another restaurant but the food here was good. The servers remember who you are as well as your preferences. Everyone speaks English so if you don't speak Spanish they'll work with you. One thing I didn't care for was the techno/electronica music they played. We're in Costa Rica, play some Reggaeton, Salsa, or Cumbia over whatever new age ethereal you found on Spotify. The Hotel was also expensive. Still unsure if the amount I paid was worth it. Overall I had a good time but if I did this trip again, not sure if I'd do it here given the price.

We had an amazing week at the W reserva conchal. The property as a whole and especially the beach are truly stunning. We were a group of 11 total, 8 adults and 3 children. We had 2 infants under 6 months old. We stayed in the 4 bedroom residence which was perfect for our group. The staff went above and beyond to keep the house clean and add little touches for the kids, such as play tents and tiny bathrobes. ||The staff was what truly made the week special. We had 2 private chef dinners at the residence, and cannot rave about the experience enough. Jefferson and Lilly were our chefs, and made us the most fantastic dinner, with so much food that we had leftovers for days. Our favorite meals on the property were the private dinners, by far. Jefferson and Lilly are outstanding. ||Someone who truly stood out was Maria. She was our server our first night, and we had mentioned it was my mother’s birthday. By the second night, she had brought my mother a beautiful customized tote bag made by her daughter. It was so unexpected and so thoughtful. She went above and beyond to make my mothers birthday special||I also want to acknowledge Julia from the kids activity center, and the dedicated golf cart drivers who remembered our names and which excursions were were doing each day, and helped us with lugging our strollers around the resort: Gregory, Kaylor, and Gustavo- you guys are amazing.

I’ve been to the W Costa Rica a few times! It’s an amazing property with wildlife, beautiful beaches and outstanding service! Took my daughter and mom before school started and they had a wonderful time! Freddy at the beach was always on top of anything my mom and daughter wanted! He anticipated all of our needs and wants. Breakfast crew also amazing! Raquel, Lizzie, Ivonne, Gerardo and Robert! Also outstanding! Thank you for everything and greetings from Nebraska!

What an amazing trip! Thank you Westin! From the amazing room, delicious and huge variety of food, remarkable service at every corner! From concierge to waiters to cleaning service. There are shops on site and the people helping are always smiling and have a variety of souvenirs!! The pool is flat out amazing and the kids and my husband and I never got tired of being at the pool. There are activities continually, the kids area is right by the pool and beach is right outside pool. So perfect!!! As you walk out to the beach there is a guy, Eric G, blue shirt, who organizes off site tours. We went into La Fortuna and did tours as well, and by far, Eric’s tours were the best for the whole family. It was our first day, he showed us pictures, it looked great, we tried and it was amazing! We did the waterfall tour. You walk through the river holding onto ropes and went through caves and canyons and saw the waterfall jumped into the blue, blue river all while enjoying the company of some amazing tour guides that are there for you in a split second!! It was by far our favorite excursion. Not too even mention our first day Eric G, takes us to the best place to get sunset pictures and by far throughout our whole week those are our best pictures! Thank you Eric!! You really made our trip over the top!! But the whole time you stay at the Westin you can be sure you will have an amazing time. On resort you can walk around and see tons of howler monkeys, numerous iguanas and the cutest squirrels. The resort is well kept up with people continuously cleaning and luscious gardens every step you take. The dancers and fire show they had at night was absolutely amazing and we had a wonderful time at the show! This hotel has everything you could possibly need with the friendly service, knowledgeable staff and gorgeous place to relax. Thank you for an unforgettable vacation!!!

We had an amazing trip! The rooms were so spacious and comfortable, we had a view of the ocean and jungle. The pools were both better than expected, I feel like this is the nicest W I’ve stayed at. Even the all ages pool was not too crowded and very relaxed. The food and drinks were very good. What really stood out was the service! Every employee we interacted with was extremely helpful and friendly. Everyone’s English was perfect and it was very easy to communicate. Kevin the bartender stood out - his drinks were amazing and he was so fun to talk to. Overall a great stay with zero complaints!

The hotel is so beautiful and relaxing. But the best thing about the resort is the staff. Every interaction was outstanding. From Dannia at the front desk Berenice at the Azul pool and Adonis at the bell stand. Genuine people with warm smiles and a truly personalized experience is waiting for you at this hotel.