W Osaka

WOW WOW WOW, just extraordinary. Our stay at the hotel was nothing short of sensational. We were absolutely enchanted from the moment we stepped through the doors. The design and aesthetics are genuinely in a league of their own, bold, striking and utterly unforgettable. It felt like stepping into a world curated for pure escapism. The service throughout our stay was extraordinary. We celebrated a birthday here and the team made it feel incredibly special. The cake delivered to our room was executed flawlessly and added such a thoughtful touch to the experience. Every detail felt carefully considered. Our room was beautiful, complete with a luxurious bath and breathtaking night time views over Osaka. The location was also perfect, just a short stroll to Dotonbori yet blissfully peaceful once back inside the hotel. We created the most wonderful memories here and cannot wait to return. W Osaka has firmly set the standard for us and we now find ourselves actively seeking out W Hotels wherever we travel. An exceptional stay from start to finish.

Had an absolute blast staying here. The suites are really well designed, with lots of space and great little touches. Loved the location and convenience of getting around. Highlight for me was the spa, the treatments were exceptional and kazumi in particular was very skilled and kind. Ended up doing two spa treatments in a week because I was so impressed. Would definitely return!

We stayed 5 nights at the W Osaka and it was undoubtedly our best ever hotel stay, bar none, and we can’t wait for our next visit. A huge shout out to GM Peter, Insider Maurizio, Director of Rooms Bensum, Loyalty Manager Raymond, Oh La La Manager Miyali, Insider Waako, and Welcome Experience Coach Tsugumi for elevating our stay in so many ways and for their kind hospitality and assistance throughout our stay. The property itself still looks like it opened yesterday and was spotless. Our suite was spacious and airy and beautifully designed throughout. Breakfast was excellent with a great spread, and the cocktails in the Living Room were exquisite. The location of W Osaka is great to explore both Shinsaibashi/Dotonburi/Namba to the south and Umeda to the north. We can’t stress enough how much the hotel team made us feel welcomed and valued throughout our stay, and we wholeheartedly recommend the W Osaka to anyone looking for a luxurious and pampered stay in the beautiful city of Osaka. Thank you so much again to the team.

We chose **W Osaka** for a **buffet breakfast to celebrate my wife’s birthday**, and it turned out to be an **unforgettable experience**. From the moment we arrived, the staff were incredibly welcoming and attentive, making us feel special from the very start. The **buffet selection was outstanding**, with a wide variety of beautifully presented dishes, fresh pastries, and flavorful options that catered to every taste. Every detail, from the table setup to the presentation of the food, showed a high level of care and thoughtfulness. The **atmosphere** was lively yet comfortable, and we especially appreciated how the staff went above and beyond to make the occasion feel personal and memorable. It truly added a sense of celebration to the morning and made my wife feel extra special on her birthday. Overall, our visit to W Osaka was **exceptional**—a perfect combination of excellent service, delicious food, and a warm, celebratory environment. We are grateful to the team for creating such a **memorable and joyful experience** that we will remember for a long time.

For the ridiculous amount you pay for this hotel, their service is abysmal and you really do not get value for your spending. We expected better service in general but especially being Mariott Elite Gold. We had to complain several times in our 5 night stay regarding house keeping leaving crumbs / stains / marks on the counter tops, tables, dust on the bed side tables. Made us question if the beds / bathrooms were being cleaned well. Pillows were horrible - the kind where 1 pillow is too soft and becomes flat & 2 is just uncomfortable. We asked them if they had any other options but they did not. Room layout is weird, but as is with every W hotel. They only have water in cans of 330ml, and have no issue sending 10+ cans to the room, but surely this cannot be sustainable? Whatever happened to glass bottles? We wanted to send luggage to our hotel in Kyoto & were told if we drop by 10am it can be delivered by 3pm, only to find out 30 minutes after giving them our bags that they’d arrive at 7pm instead. Seems like they have miscommunication between their 2 front desks. Location was great but not worth the price.

I had an absolutely amazing experience at the W Hotel Osaka. The hotel is stunning—modern, clean, and incredibly comfortable. The customer service is truly impeccable. Every staff member I encountered was warm, friendly, and went out of their way to make my stay feel special. This was my third time visiting Osaka, and it was by far my best trip, all because of this hotel. I usually don’t spend much time in my hotel when I travel, but this one was the perfect place to unwind after a long day of shopping. The amenities and dining options were also plentiful and high-quality, adding even more to the experience. I highly recommend this hotel and will definitely be staying here again on my next trip to Osaka!

The Best W Hotel Experience — Hip, Stylish, and Unforgettable W Osaka absolutely exceeded my expectations. The hotel is incredibly hip and stylish, yet perfectly comfortable — a true showcase of modern Japanese design with a touch of Tadao Ando’s architectural spirit. Every time I stepped through the hotel entrance — a tunnel with beautiful lights — it felt like entering another world, in the best way possible. The location is ideal — central but not overly busy, with easy access to Dotonbori, Namba, and Umeda. The room was spotless, beautifully designed, and offered a great city view with full amenities that made the stay effortless. Breakfast was top quality — the buffet featured fresh fruits, Japanese-style dishes, and even perfectly prepared ramen. The indoor pool and spa facilities were also outstanding — sleek, relaxing, and meticulously maintained. Dinner at Teppanyaki MYDO was another highlight — an elevated experience with excellent food, perfect wine pairings, and exceptional service. This is by far the best W Hotel I’ve ever stayed at — vibrant, luxurious, and full of character. No regrets choosing it among many other options. Strongly recommended for anyone who wants to experience Osaka in true style.

Really amazing hotel, I have no words. We were really taken care of and the staff were so friendly. We absolutely loved the second housekeeping round after we came back from the spa and the tiny snacks in our room. Our hotel view was amazing, I think we even got upgraded for free. I am so sad we had to shorten our stay due to the Typhoon in Hong Kong, but we are already looking forward to coming back to the W. We might even make it our default hotel for all future stays. 11/10, truly a luxurious and very modern hotel

I've stayed in lots of hotels - lots of W Hotels - and this was by far the BEST experience EVER. From check-in (by Aiko who made the process seamless and throughout our stay provided a friendly face and good advice) to the breakfast buffet (with the dining room expertly and graciously managed by Jim) to cocktails (bartender Pat's margaritas were sublime and he had the perfect mix of friendly conversation with cocktail prowess), our entire five-day stay was impeccable. Did I mention Mauricio? His constant presence (constant, as in we saw him at breakfast and during cocktail hour and during dinner!) and making sure everything ran smoothly in the dining rooms and cocktail lounge was top-notch. We celebrated my husband's milestone birthday, and every member of the team made us feel special. Thanks to all! We'll be back!

Loved our stay here! Its a gorgeous property with amazing views of Osaka! The staff were so lovely and the room was lovely!!

sort of hidden if you didn't book it online my first time in osaka so I think its pretty convenient to it all I pretty much walked everywhere in this city if the metro was not the best option staff here super great breakfast is quite good and popular both western and japanese our room very cool and hip love the mini bar with the view definitely a fun spot to hang before going out the pool is very cool I think its a hot spot for female influencers spa room and jacuzzi theres this lounge thats half inside half outside full bar where you can hang and bring your friends the W here definitely brings a younger refreshing crowd also ran into people we met from tokyo cool peeps know the same spots apparently!

Great location and beautiful hotel. The staff members at this luxury hotel made our experience impeccable. Breakfast at Ooh Lala was delicious with so many choices. We went through an earthquake yesterday (7.6 stemming from Ishikawa area) but the staff members were so accommodating through it. This building swayed which it is supposed to do so to minimize structural damage. I'm trying to tell myself that this building is safe per governmental regulations that keep the country safe from the relatively common earthquakes. Kyoka at Ooh Lala was amazing to our family. Thank you Kyoka for your Japanese hospitality. You've made our stay an amazing one.

I am not a big fan of the W Hotel brand. It is extremely generic, kinda tacky, and undoubtedly a brand for the well off twenty something set. Any place that has a DJ in their lobby / "living room" is not for me. Staying in the W Osaka City Japan is the same as staying in the W Montreal Canada and /or the W South Beach Florida. And so on. However, having checked in and out of the horrible Nikko Osaka Hotel my wife and I were very thankful to have found a room at the W Osaka. First of all the hotel is super friendly, modern, and extremely clean. The front desk staff speaks English, French, Chinese, Korean and Japanese. Very welcoming! The room we booked is a large corner room with views South and West. The windows are floor to ceiling. The bed sleeps more than two. LOL! There is a large bathtub, separate shower, a WC with an extremely smart Toto toilet, tons of amenities, and a well lit mirror above the sink so my wife and I can actually see ourselves as we respectfully shave or comb our hair or put on one's make up. There are a bunch of restaurants in the hotel serving food not just from Japan, which is very welcoming to the travel weary tourist looking for their home version of comfort food. The only drawback for me - besides the trans / house music in the "living room", is the bathrobe. It is very Playboyesque. Black, seemingly velveteen, with a big W logo emblazoned on its front pocket.