M J.
Google
This hotel was absolutely fabulous. We stayed the weekend after Thanksgiving 2025, and everything exceeded our expectations. The location was great, and every space from the entrance and lobby to the room, fitness center, and pool area, was flawless. The décor throughout the hotel was beautiful. Our room had excellent lighting, plenty of space, and nice design details. Housekeeping checked on us two to three times a day, and the staff was kind and helpful.
The pool area was a highlight, especially with a DJ on the weekends. The rooftop location offered nice views of the city. The hotel also featured several bars and restaurants, a full breakfast buffet with all the expected options and more, friendly and helpful bellmen, a spa, a bakery, and an option to meet with and book a city tour guide.
We did notice a couple of minor issues. The TV guide did not match the shows that were actually airing, which was frustrating when trying to watch NCAA and NFL games. They had soccer and/or boxing on all the sports channels. Additionally, there was water placed beside the mini bar, and we did not realize it was charged as part of the mini bar until checkout. It would be better if that water were placed in the fridge with the other beverages, especially since complimentary bottled water was already provided in the room.
Overall, this hotel truly lives up to its five-star rating. I would highly recommend it to anyone visiting Panama!