W Toronto

I had a fantastic stay at the W Toronto for my birthday! As a Marriott Elite member, I was upgraded to a beautiful suite, and the team went above and beyond with a handwritten card and welcome treats waiting in the room.||The hotel is modern and stylish with great energy throughout. The room felt luxurious, and I really enjoyed the beautiful public spaces throughout the hotel. Service was top-notch from pre-arrival emails through checkout - everyone I interacted with was professional, friendly, and genuinely welcoming. The gym was spacious, clean, and fully stocked with a wide variety of equipment. I also enjoyed staying in Yorkville, with great shops and dining nearby. ||If you’re looking for a sleek, well-designed hotel in a great location with excellent service and fun vibes, the W Toronto is a perfect choice.

The room is an absolute dream. So clean and well laid out. The blinds and lighting are amazing. I want to highlight the management here as I had a medical issue that was quickly escalating. The woman (I’m sorry I don’t have your name but I hope you read this) was an absolute angel in this moment. She was calm, concerned and quick thinking. She had someone that was on the security team who was an EMT come to check on me and evaluate the situation. She offered many solutions and was super kind and accommodating. So a BIG shout out to the team at this Toronto W. I’ll be returning here as much as I can and thank you!

I would not have stayed here if I knew that there is no separate room for the bathroom. Imagine removing the wall that separates the bathroom from the bedroom. You cannot use the bathroom at night without disturbing your partner. I have never seen anything like this before. It was crazy. Because the wall was missing, there are no hooks to hang the towels when getting out of the shower. I got the impression that a designer thought this was a good idea but it is completely impractical. They did not have a refrigerator in the room. The ice maker rooms on each floor do not have a water bottle refill station. This hotel lacks many of the basics. The restaurants have a good breakfast, good service but all of the chairs are comfortable if you want to lay back but uncomfortable if you need to eat breakfast. I did not like a 15% tip being automatically added to my bill. Also, there was no written disclosure on the menu that a 15% tip would be added to the bill. The location is below average.

We stayed here for a concert at the Danforth Music Hall. ||I'm Marriott Silver Elite, which is just a fancy way to say I'm nobody but I have a Marriott credit card. The folks at this property treated us like we were Platinum. They upgraded our room on check-in, and the real kicker was just a few minutes after we got to our room, we got a hand delivered box of chocolates and a personalized note. Throughout, all of the staff were incredibly helpful and friendly. This really stood out.||The room itself was artsy yet mostly functional. Having the sink and vanity in the main part of the room, a few feet from the end of the bed, is kind of odd, and makes it difficult to wash your hands with anyone else sleeping in the room. Speaking of noise, the toilet is in a small closet with a poorly sealing hinged pane of frosted glass for a door. You will have no secrets with any travel companions after staying in this room.||The bed and pillows were incredibly comfortable, The location is excellent, right in the middle of anything you might be looking for.||The Skylight rooftop bar is incredible, highly recommend you stop up there for an expensive but high quality drink. It's worth it for the ambiance and views. The service there was professional and friendly as well.||One disappointment was not being able to find the onsite EV charging. When I asked, they explained you get access to it if you do the $75 valet service. We self parked in the onsite garage for $32 and just charged elsewhere. It may have been my own misunderstanding to think access to the charger was included with the stay, so no foul here, but if you drive an EV, and cost is a priority, there are other options within walking distance.||If we headed back to Toronto, we'd definitely consider staying here again despite any of the items above. The service alone made it all worth it.

Location is great. Room is clean and a nice size. Unless you are travelling alone or travelling with someone you are very comfortable with, I wouldn't recommend staying at this hotel. There is no wall that divides the washroom and the frosted glass doors are still somewhat translucent enough for your travel companion to see you on the toilet or taking a shower. The front desk staff are pleasant, with the exception of the night team that could do with more training.

W Toronto is an exceptional hotel that delivers a perfect blend of style, comfort, and service. From the moment you walk in, you’re greeted with a vibrant, modern atmosphere and staff who go above and beyond to make you feel welcome. The rooms are beautifully designed with thoughtful touches, plush bedding, and all the amenities you could need for a luxurious stay. The living room restaurant is a true highlight; offering incredible views, a lively yet relaxed vibe, and fantastic food and drinks. The hotel’s location in Yorkville is unbeatable, with top restaurants, boutiques, and attractions just steps away. Every detail, from the attentive service to the unique décor, makes W Toronto stand out. It’s the perfect choice for a chic city getaway, and I can’t wait to return.

My family recently stayed at this hotel, the location is great, the staff is wonderful and the hotel is very nice. The rooms are another story. I don't know why they thought not having the bathroom separate was a good idea. The doors on the shower and around the toilet are frosted. You can't get into the shower without everyone in the room seeing you naked unless you wear clothes into the shower. I love my family, but we don't need to see or hear what each other is doing in the bathroom and our kids don't need to see their parents getting in and out of the shower.

My boyfriend and I recently celebrated our 1-year anniversary at the W Hotel, and we were beyond impressed with the experience. From the moment we arrived, check-in was quick and easy, and the staff was warm, welcoming, and attentive. We were especially touched to find a thoughtful handwritten note, a complimentary bottle of wine, and ice waiting for us in the room such a special and personal gesture that made our stay even more memorable. The room was beautiful, the vibes were perfect, and although parking wasn’t free, it was easy and convenient. We left feeling truly cared for. Thank you to the W team for making our celebration extra special. We’ll definitely be back! 💖🍷✨

While I absolutely loved the lobby, bar, rooftop restaurant, and--most importantly--the AMAZING service from the wonderful staff, I was highly unimpressed by the room. I paid extra for a city view and repeatedly requested a high floor, yet I was placed on the 6th floor with a disappointing view of a back lot, mostly obstructed by the bed. Not exactly the cityscape I was expecting. Additionally, for a hotel that markets itself as fun and luxurious, I was surprised by the complete lack of in-room extras--no snacks, no sodas, no cute mini-bar bottles. The absence of these small touches really affected the overall experience, especially for a romantic Valentine's weekend reunion. The exposed bathroom sink also made getting ready a challenge, particularly when trying to apply makeup. All in all, while the common areas and staff were fantastic, the lack of attention to detail in the room made it feel far from luxurious. Paying for a view I didn't get and missing those little indulgences definitely took away from the experience. Thank goodness for the staff--they were the real highlight of the stay! Shout out to Luis at Front Desk, Mohit at both Lobby & Rooftop Bars, Kim at Lobby Bar, Julia who brought up our $40 sodas & our lovely cleaning lady whose name I'm unable to spell but was a gem!

Oh W Toronto...you know you're a whole sexy, modern, urban, sophisticated vibe...and Im here for it! Walking into the hotel is a bit confusing because there isn't much of a lobby, just a couch with a hostess stand..looking like you're entering a cocktail lounge rather than a hotel. However, we were there for afternoon tea, and again for a Caribbean brunch, and the hostess directed us to the elevator that took us to the penthouse and upper deck areas. The hotel is so stylishly decorated and the restaurant bathrooms are an experience! We can't speak to the quality of the rooms, but based on the other areas, Im pretty sure the rooms are just as trendy. We enjoyed our time here..and it's located in the trendy part of the city with all the high-end stores for shopping. Highly recommend!

For over 700 CAD a night, I expected the gates of heaven to open as soon as I entered the room but all I got was a sub-par hotel stay. This hotel is trying badly to be something that it cannot be and the high price tag does not justify the lack of amenities, privacy and customer service. From the moment you enter at street level, you have to carry your suitcases up the stairs and try to find the reception desk in an setting similar to a maze. Once you do, you go through a perfunctory check in process which does not feel neither classy nor special. The room I got was small, with wannabe fancy interior decor which felt tacky. Who needs a bathroom with no privacy? Not to mention the paper thin walls. I found a bug on the floor and when I complained it was downplayed. If you are in Toronto and want a pampering experience at a Marriott Property, I highly recommend the Delta Hotel.

Possibly one of the poorest high tea experiences I've had. After being seated, we were given a selection of 9 teas to choose from, but after ordering, we were told that our reservation did not include high tea. After showing proof of our booking that stated 'high tea', we had to wait an extra hour for our set to be made due to a technical issue on their end. During the wait, I had to request a new teapot because the original one didn't filter the tea leaves properly, and our pot was never refilled throughout the meal. Attempts to get the server's attention were ignored. The set itself was mediocre and not worth the $200 for 2 price tag, especially since we had to get more food afterward because we were still hungry. To top it off, we spent 10 minutes trying to get the bill and a takeout box, only to be ignored again. We had to go to the bar out of frustration and waited another 10 minutes for service. Overall, the experience was disorganized and disappointing. I won't be returning.

We loved our stay at the W. The room was huge with a convenient sitting area. The luxury bath products were luxurious. The location is excellent with lots of great spots in the area and also the subway underneath. Overall the staff were wonderful. We breezed in around 10:15 pm after sitting in 5 hours of eclipse traffic and kitchens had mostly closed. Tired and stressed, we plunked down at the living room bar and Roche's kindness and chill vibes really made an impression on us. He gave us great recommendations for our stay. We came to toronto with only a lose plan of what to do and between Roche and the concierge walked away with enough recommendations to sustain us through our stay. The skylight lounge was also gorgeous. Definitely more of an upscale vibe but the bartender there was fun too and made up cocktails on the spot for us. Be aware that their self park garage has extremely low ceilings. The valet option was $75 a day so we took the valets suggestion and parked in the surface lot at church and bloor for much less. The only downside is the paper thin walls. You'll hear your neighbor taking a wiz... and their alarm, and so forth. But def would stay here again.

The Great! Rooms are high tech (touch screen for blinds, screen, mood lighting, service, temperature). One control is near the door and the other by the bed. - Very Clean, Smell pleasant, luxurious soaps - The Shower, the mist hand held shower was very relaxing - Service, from the moment I was greeted by front desk, to almost every staff I encountered in the corridor's were all friendly -multiple restaurants on site - overnight Security - Gym The Ok: - A bit of a maze, you almost have to run a marathon depending on where your room is located, walked twice, couldn't find the ice machine as the door wasn't label -Walls are thin, I was woken up before my neighbours who were having a good time at 2am. -Internet connection was a hit and miss. - bathroom frosted door does not provide much privacy Tips: Valet is $60.00, Park yourself underground, $12.00 overnight on weekends Download the Marriott app, chat with the hotel, check in, get mobile key. Hotel (Checkin/out) 6th floor

New, which is always nice BUT - there are some fundamentals that are poorly considered and/or designed. There is no desk in the room. One low wobbly side table - no way to do work. I asked where there might be a quiet work space in the hotel - there isn't one. All restaurants and bars have music playing so it's not even possible to work or have a call in one of the public spaces. In the room the layout is awkward. The bedside light is on the far opposite side of the bed from where the table is. After showering you have to exit the shower area completely and reach around the door to access a towel. The basin tap placement interferes with logical tooth brushing and hand washing movements. And the sink itself is black, so it shows every drop of soap and toothpaste from first use so looks kind of disgusting all the time. Overall this place just doesn't work for a typical business traveler and seems to me to just be trying too hard to be cool.

I hate this hotel. I don't just a little bit hate it. I firmly believe that it is indicative of all that is wrong with the hotel business. I don't say this lightly. This is not a luxury property. I know that somehow Marriott has bunched W in with brands like Ritz Carlton in their loyalty program. It's absurd to think so. They've kept essentially all of the fixtures of its former incarnation as a Marriott property. They added darker wallpaper. They remade the entrance from generally accessible to absurdly-silly-maze-like. They've usurped functional boardrooms and made them into awkward public spaces. They put in an unusable recording studio in the lobby for window decoration. They renamed the all of the 'Staff' to now call them 'Talent'. They're the same humans... just in different costumes. It's a place that tries SO hard to be hip and cool. And they've significantly upper the price tag. It screams 'look at me' but once you look you realize that you're looking at the same pretty pedestrian property that's always been here. The rooms are poorly laid out with mass-market-quality furnishings. Never come here with a spouse or significant other unless you really enjoy watching them in the bathroom. Open concept is not a bad idea by itself, as long as the layout is functional and reasonably well thought out. Walls are paper thin, which isn't as appealing as it is in the movies. You hear things from people in ajoining rooms that you can never unhear. Do you really need the toilet paper to be labelled "Backup Plan"? What was the first plan? To sit in your own filth? I've stayed here twice now, once by choice and once to give it a second chance. I don't think that there will be a third time.

I love this hotel It's a bit hard to find but service was good The room was stayed at was an upgrade and the receptionist was so sweet We landed at 10:30 am and it was quite early for check in but they got a room ready for us by 11:30 While we waited they served us a sparkling drink. So thoughtful The room is nice though there should be more bathroom counter The only bad thing is that the hotel forgot to call me when I asked for a wake up call. No worries. We made our early room call The bellhop was the best There was a marathon so the street was blocked and the Uber could not find us. He walked blocks to locate our Uber. Now that is service!!!

5 star service, 5 star location, 5 star restaurants. Service to me is in the details, and they get the details right at the W - down to changing the rug in the elevator from good morning to good afternoon to good evening. The staff was all fantastic and restaurants were delicious.

First time in Toronto for a mother/daughter trip and this hotel was beautiful, convenient and walking distance to a lot of great places to try. Very impressed with their friendly staff and find their amenities, restaurants, and rooms very creative and unique. It's whimsical decor is fun and inviting! Really quite shocked at some of the negative reviews, but you can't please everyone! To slam a business for its uniqueness and atypical floor plans or improvements is not very nice. I love it here and would consider to stay here again the next time I'm in town!

The service here is incredible. Came here for 4 nights to celebrate my girlfriend's birthday. Carolyn and Angela made it such an incredibly special stay for us. We got the Studio Suite, 1 king with terrace access. It's absolutely stunning. The room service is great and reasonably priced. Would recommend the charcuterie board and burger. The only caveat to this place is they stop serving liquor at 11:30pm everywhere and all bars. The rooftop bar is SO pretty, but they stop serving hot food at 10pm! Please try all the cocktails you can- these bartenders are so good!! Everyone here is in such a great mood and it's in an awesome location for shopping and eating. Can't wait to stay here again.

I guess as a Senior Foodie I was not impressed with the "new & not so improved" W Toronto. I found the layout very confusing & difficult to find one's around, and the Menu items were not to my liking & quite limited. The staff & service was great but........sorry but I will not be back, which makes me very sad as I was a regular visitor to the previous incarnation style Marriott.

Entrance to the rooftop lounge was guarded by a pretentious Impossibly tall Asian woman, who acted like she held the velvet rope at the Mudd Club. Wrong vibe. Wrong place. We left.

I had an amazing experience at the W hotel. Thanks to John, Georgia and Priscilla for an easy and very helpful experience. You made my job super easy and I appreciate you all.