W Verbier

This place is truly a dream. The staff made us and our little kitty feel like royalty, from the valet to Sebastian who presented the room and without forgetting about the nicest breakfast host: everyone was incredible. Aspecial thanks to Marina at the spa who gave me an incredible massage. The room was really nicely decorated, sparkling clean and very comfortable. The spa is a dream, it's one of the best I have ever been to. It has a dedicated adult pool which is very well appreciated. The breakfast is exquisite, varied and fresh. Thanks again to all the staff who worked extra hard during the long weekend we came. You made this experience unforgettable.

Just got back from an incredible stay at the W Hotel in Verbier, and I can honestly say it exceeded expectations. The hotel itself is stunning – super modern with that signature W design flair that feels both stylish and comfortable. But what really stood out was the warmth and hospitality of the staff – they made our experience truly special. We were pleasantly surprised with an upgrade to a room with a clear mountain view, which was absolutely breathtaking. It’s those little touches that make a big difference, and this gesture was much appreciated. Special thanks to Sebastian at reception, who was so helpful throughout, Jura the valet, who always kept the car ready upfront whenever needed, and Julio at the restaurant, whose food and local tips made our trip even more memorable. On Sebastian’s & Julio’s recommendation, we did the Saint Christophe hike, and it was 100% worth it – peaceful, scenic, and a great way to take in Verbier’s natural beauty. Can’t wait to come back again, especially in the winter ski season for a different vibe. Thank you to the whole team for such a wonderful stay!

The 5 star experience that feels like a 5 star experience! The staff is super friendly and always very helpful Whenever we need something. The spa is exactly the right size not to small, but not to big with different types of saunas, steam room, jacuzzi and pool (plus there is a no kid zone which is much appreciated) The F&B was on point the entire weekend from the delicious breakfast to the different W signatures dishes we were always amazed by the consistency of the quality! And the location is what emulsified all the experience with the splendid view from the room (one may all say the Wow view from the room) Thank you for the stay will come again!

I’ve stayed at the W Verbier twice and the only reason I did is because I had no other choice. The locations is great and I guess the property « ticks the boxes » on the amenities expected in a 5 star hotel however ticking the boxes is all it does. Customers are treated extremely poorly by the staff who have absolutely no understanding of what hospitality is all about. My only request was a quiet room, I was given a room facing the arrival of the skiers and the mountain air shop entrance, a meter above the parking, people could stare into my bathroom. I asked for an upgrade, and as the previous time the manager who handled it tried to overcharge me for the upgrade in comparison to the price published on the website. I had dinner at the tapas bar and the food is below mediocre. The rooms are tacky and so is the clientele it attracts, if you’re looking for any mountain charm this is not the place. The spa is nothing relaxing as it echoes the extremely loud guests entertaining conversations in quiet and no phone zones. When entering a CHF 2K a night room, not a single thing is there waiting to welcome a returning a guest, not even a fruit or anything, everything is for sale, the room actually kind of looks like a boutique with an endless spread of products for sale. I was charged CHF 14 for still water and a cookie. On my last day when I came back from skiing I was treated like a second class citizen by the spa staff where I had left tips for all treatments I received because I had already checked out, they refused to give me a locker that could be securely closed, those were kept for customers and members. Overall the experience is tarnished by ridiculous things that are almost meaningless and that anyone coming out of hospitality school would find outrageous. Well there won’t be a third time for me. Next time I’d rather leave Verbier than stay in this property again. Terrible management and culture in this « factory » of thieves.

Amazing stay. Best ski in ski out convenience I can imagine in Europe. Great cuisine, and great cocktails with great music in their “living room” restaurant/bar. Great spa, swimming pool, hot tub and sauna downstairs. Best “ski locker” room I’ve ever seen for changing in & out of the ski boots and wet layers of ski gear. Transfer service made getting from Geneva quite easy. Can’t thank the team enough.

Amaizing experience!!...W Verbier IS a luxury hotel with all the amennities that you can imagine. The room are deligthed decorated, with all you can need. The terrace with incredible views of the mountain. The breakfast buffet IS delicius and you can order "whatever" you want, we order a matcha late, and other guest ask US about this fancy drink that we just order. They have also a delicate apricot cake that you must try, and every thing that you can imagine o Desire. The menú of the restaurant was amaizing, we enjoid a lot with the steak tartar, and the deserts incredible. We want to congrats to the chef and his team for them expertice. You also can enjoy the spa, and a very good equiped gim. You can enjoy Verbier in all seasons not only in winter. IS amaizing during the spring and summer. The concetp "whatever, whenever" of the W Verbier IS a real asset for enjoy completaly of your stay. The staff always attentive to all your needs.

Unbeatable location right in front of the gondola which brings you into town, and takes you up skiing. The hotel itself is beautiful with a cool design and several F&B options. Room and amenities were luxurious. The spa is awesome with multiple saunas and pools. Much needed after active ski days. We can’t be thankful enough to the Ski team Fanny and Nico. Prior to arriving in Verbier, we made arrangements outside of the hotel with a ski school online that ditched us on the day of the lesson. As soon as we informed the Ski team at the W, they immediately arranged another ski instructor for us who came to meet us within 30 minutes. Incredible. They even went above and beyond by contacting the school that ditched us and arranged for us to get our refund. They literally saved our vacation. They also help in picking up/returning/storing your equipment and you can get your ski passes from them. I highly advise that you arrange your ski lessons through them. Don’t look elsewhere. Special thanks to the concierge Miguel who was always very gracious in sharing good info and recommendations with us.

Verbier is truly a special place that everyone should see with their own two eyes. Its magical in so many ways. Add in the W hotel and all they have to offer and you know you will have found a skiers paradise. ||Coming from the states it takes alot to get to Verbier. Coming from Zurich you can take the train or car but from Geneva you have to drive. Its a long day. But the Whatever, whenever is on full display upon arrival. ||As a Bonvoy Platinum member the perks are seemingly endless and it is part of the American Express fine hotel brand so even more benefits. If you know, you know. ||Coming into the hotel seems surreal. The setting is breathtaking. ||The lobby has the W vibe you expect to see in a major city but with the mountain feel. ||The rooms have everything you could want and the giant balcony looking up the mountain you have a front row seat to paradise. ||Mountain luxury in every way. Fireplace. Tub. Coffee maker. Desk. Closet and beds to die for. ||The mountain concierge on the lobby level is a skiers dream. Ski in ski out the W Verbier is on its own level. Keep your skis and boots there, and they have a rental shop on premises with literally everything you need. ||Just steps from the Gondola you cannot be any closer. ||You will want to start your day with breakfast with views over looking the valley. This is a fantastic buffet with everything you want with a full made to order menu as well. ||After the ski day they have a world class spa that is incredible amd welcomed after a day of skiing. ||Giant indoor hot tub, steam rooms, saunas, indoor and out door pools.|Cabana to lie and relax and you can order food and drinks. ||You will think you have died and gone to heaven. ||The concierge can arrange world class dining options, heli skiing or anything you desire. ||The people are what make a property 5 stars and from the moment you arrive that is apparent. ||This is the best hotel in Verbier to be sure and you will definitely be planning a trip back before you are down the mountain.

This hotel is rated as the best ski hotel. Even I was here off season, I can understand why it is the best ski or best hotel regardless of the season. The room is posh. They upgraded me to a duplex suite for being a Platinum member. All amenities in the room you need, and more. The staff is professional, courteous and friendly. Definitely a place to return.