Waihi Beach Hotel

Im disgusted in the duty managers behaviour tonight. I got cussed out and made to leave before id taken a sip of my drink for "disrespecting" her. When I asked how I got no answer and screamed at to leave, I tried asking what id done wrong and communicate but she wanted to scream at my so I walked away to drink my drink and get out because I felt grossly uncomfortable. We spent less than 10 minutes in her altogether. Then the maori male at the bar began shouting slurs about me so my friend told him off and they lost it so myself, my five year old, my partner and bestfriend finished our drinks and tried to leave. When trying to leave we for followed out by ONE worker and three male PATRONS. they were yelling because partner had an open bottle, when we screamed back that he either was allowed to take eit or finish it there she and one of the men got up in our faces with threats. He finished his drink and she called the police, so we parked on the road side to wait. Hilariously once they showed up they said that they had issued them with warnings and we shouldn't have been treated that way. It was horrible, unprofessional and immature. And to the table of men who sat and watched, you're pathetic for letting that happen to 22/24 year olds especially in front of my 5 year old at only 7 something at night when all we wanted was to play a game of pool before going home. Gross.

A group of 15 people took my 18 year old nephew to the pub for his first time him being the youngest the rest of us including his parents all in our mid to late 40s and 50s firstly got denied entry as although he turned 18 that day they said he couldn’t go into the premises until the next day. After several conversations they allowed us in and when his mum the sober driver returned after dropping some people home they wouldn’t allow her entry as it was a little after 10.30pm bearing in mind his mother and the sober driver for us. Our group all left which left a total of maybe 20-30 people left in the pub. Absolutely disgraceful behaviour

Owner was very friendly, awesome hosts. Made sure we were well looked after. Stayed at the accomodation part, value for money. Will come back again for sure in the summer.

Unless you like to wear your wine and chilly sauce would not recommend. Unfortunately for me I do prefer to eat my food and not take it home all over me. Started with incorrect menu, then had a full glass of wine spilt completely down my back drenching my only jumper shattering all over the floor we had to move tables due to the floor being unsafe. “This has never happened to me before” waiter said so casually. Then the night continued to get worse you wouldn’t believe it, good thing I don’t like chilly sauce because I ended up wearing it. Then had to wait an additional 20 minutes for a pizza which arrived after the entire table and finished eating. Personally would rather never ever come back but I’d love someone else to experience this.

I visited this place last week with friends, had amazing time, it was quite busy. The Indian girl was excellent & fast with service. I was talking to my husband about the cute brooch she was wearing, she took it took & insisted me to take it. Such a lovely gesture, just wanted to thank her, you go girl.

We had a group booking at the restaurant. First impression walking in, the interior stunk of cigarette smoke. Dirty tables. Young waitress offered no smile nor did she get us seated at our table. The food was really nice, I had the lamb shank and it was cooked really well. Prices were reasonable. There’s a playground for kids which is good. Pity the cleanliness and service let it down so badly. Wouldn’t go back.

Family booking at Mazzola, and initial appearance worrying with unkempt surrounds and no greeting on arrival. Waved over to any table, no smiles! Drinks orders quick and well priced. . Long wait before ordering food which delicious when arrived. Competitive prices, but regretfully young wait staff need direction.They were perhaps new but had no idea on how to provide basic waiting and service. I am sure not their fault just totally untrained. And no direction.small things like standing at the head of the table for orders and collection of plates. No offers of repeat drinks or deserts and NO SMILES. Both toilets were filthy and some rotting surrounds shocking. What a pity so many lost opportunities for this once good restaurant. The best part- Chefs!.

wow it was really wonderful experience with you guys. Such a descent, professional and soft spoken staff. Beautiful and secure with family to visit. Somehow, I lost the keys of house we were really worried but after sometime a security officer approached to my wife and handed over the keys, we were really thankful off whole staff. #Highlyrecommend ❤️❤️❤️✌🏼#Ramneek professional manger.

Great place for lunch. We tried the fish and chips for grown ups and kids. Our 3-year old gobbled that down! Yum! Pulled beef burger was also very tasty. And a playground and gelato stand in the yard were a plus for a family. Very chic, but relaxed decor. Comfy couch seating.

Absolutely terrible place. No care whatsoever for clients. Wife and I waited about an hour for food even when the place was empty and the employees couldn't be asked to care or follow up

Dropped in for lunch and was pleasantly surprised. Great menu and nice setting. Love the range of drinks available. Staff are brilliant.