Waikiki Beach Marriott Resort & Spa

A nice hotel and in a fun area of Waikiki. The room was nice and spacious. Loved the balcony. Great views. The room service was helpful and available when needed. Had a nice open sitting area, gym, and pool deck with bar and hot tub. Also, the beds were very comfortable! Main feedback: - You all should not charge the patron extra for the room they paid for even if it’s not within the confines of the room block that they bought it in. It’s not their fault that you all overextend the offer. - also, it would be nice to have a screen door on the patios or else the birds come in for a visit when you keep the door open.

Wonderful stay at The Waikiki Beach Marriott Resort and Spa. We return here every year for Valentine's Day and have been visiting for the last 17 years. A room worth a view of the ocean is BEYOND worth the upgrade, although every room we've ever had here had been awesome. We also loved the on-property Luau as a great value and fun evening together. Enjoy a stay here on your next trip to Waikiki!

This is our second time here and I love it so much. First time we came for our anniversary, second with the whole family. Very nice for both occasions. The rooms are nice and big. We had THE BEST VIEW during New Years!!! The walking distance to other places is perfect. Love the location. The staff is very friendly. The drinks are FIRE! The breakfast buffet has some of the best bacon we’ve ever had in our lives!! The live omelet station is so good! All the food was amazing. Love staying here! Definitely will come back again.

We had an amazing week here! The lobby was beautiful, the service checking in was quick and friendly. Our rooms were modern, clean and had amazing views of both the ocean and Diamond Head. The housekeeping staff did an amazing job of cleaning our rooms daily without disturbing us. The resort fee included chairs and boogie boards which were quick and easy to check out/in. The location was amazing right across the street from the beach with live shows, volleyball, cafe on the beach etc. would definitely recommend!

Our anniversary stay at the Waikiki Marriott Resort & Spa was absolutely fantastic. We initially checked in to a beautiful room, but halfway through our stay, the team managed to secure the suite we had originally requested. This upgrade made our celebration even more special, and we truly appreciated the effort they put into making it happen.||||Throughout our time there, the staff was incredibly attentive, always quick to respond to our needs via the app. They made sure everything was perfect, adding to the feeling that we were genuinely valued guests. The resort’s amenities added so much to our experience—my wife loved starting mornings with yoga, enjoying a delicious free breakfast, and relaxing in the pool and hot tub. The hotel bar was also a hit for evening drinks, giving us and our friends a lively spot to unwind together.||||The location in Waikiki was ideal, making it easy to explore and enjoy the local attractions. Our friends who joined us had a wonderful time too, and everyone was impressed with the outstanding service and attention to detail. Marriott truly made our anniversary memorable, and we couldn’t have chosen a better place to celebrate. Highly recommended for anyone looking for an unforgettable, guest-focused experience!

We recently stayed at the Waikiki Beach Marriott, and it was an exceptional experience from start to finish. Ian, the hotel manager, went above and beyond to ensure our stay was perfect. His attention to detail, professionalism, and genuine care for guests truly stood out and made us feel incredibly valued. The property itself was immaculate, with every corner of the hotel reflecting cleanliness and care. The rooms were comfortable and beautifully maintained, and the overall ambiance was relaxing and inviting. What truly set this stay apart was the incredible hospitality of the staff. From the front desk to housekeeping, everyone we interacted with was friendly, accommodating, and always ready to assist with a smile. The team clearly takes pride in delivering outstanding service. If you’re looking for a hotel that combines a prime location with top-notch service, the Waikiki Beach Marriott is an unbeatable choice. A huge thank you to Ian and the entire team for making our visit so memorable! We can't wait to return.

Great stay overall! Our first day had a bit of a rough start with a power outage caused by a fuse blowing. While I think guest communication could have been clearer, I understand this was an unexpected situation, and the hotel staff handled it impressively. Kudos to the team for calling in all their managers to assist. We had to walk down 12 flights with a baby, but the front desk staff, especially Manager John, was very understanding, and the front desk team was compassionate and eager to help. They moved us to the other tower without hesitation, and John even followed up the next day to make sure we were comfortable. Lloyd, another manager, was also attentive whenever we saw him in the lobby. The staff went above and beyond throughout our stay. This hotel is great for families, with a kid-friendly play area and pool. Plenty of great food options both in the hotel and nearby. The rooms were spotless, and housekeeping even organized our shoes to keep things tidy—such a thoughtful touch! The view was beautiful, and while you might see some complaints about the power outage, I can assure you the staff handled it as best as they could. They were respectful, professional, and responsive, even with hundreds of guests in the same situation. Thank you to the entire team for making our stay memorable!

One word that describes our experience at this property, 'HORRIBLE'. This is a high turnover and low kept property. Cleanliness is a major issue. Housekeeping does a very poor job cleaning. We found multiple bed bugs in our room. Unfortunately, they carried through our bags and now we have an issue at home!! This was a complete disaster. I have experienced better service at a Residence Inn. If you book your trip through 3rd party, they do not honor your bonvoy status, neither do you get points for staying. At night, you can hear homeless and drunk people screaming top of their lungs. The mattresses are cheap and low quality. You can feel the coils while sleeping. Parking is $55/night $65/night valet with no alternative parking options. The only thing that really works for this property is a convenient location. Please DO NOT WASTE YOUR VACATION BY STAYING HERE. There are much better options. This should not be considered a 4 star property.

I will say that this was a very pleasant experience and we had no problems, but I wouldn't stay here again. I love Marriott, but am not a fan of their resorts. First off the parking. They have a big parking garage but it is hard to find parking. We always ended up parking at the very top which wasn't a big problem for us personally. Parking is $55 a day. The check in process was not long and not short. What is long is the wait for the elevator every time you want to use it. The place is huge! There is a Starbucks and ABC store inside the lobby! Which is very convenient. The room we had was beautiful and updated nicely. It was clean and comfortable. We weren't very impressed by the pool unfortunately. Though it was nice that they had vending machines of towels that you could grab as many as you want with your key card. It's right on the strip so if you want to spend your time at Waikiki then this the hotel for you.

Terrible Experience at Waikiki Beach Marriott I stayed at the Waikiki Beach Marriott Resort & Spa from February 27 to March 4, and it was by far the worst hotel experience I've had in decades of traveling. It was worse than many youth hostels I've stayed in. I left a $10 tip daily for housekeeping, but one day they mistakenly took my child's comfort blanket and bed sheet along with the linens. Any family with children knows how devastating this can be for a child. Our journey turned into a nightmare, especially since we were about to embark on a six-month world tour, and losing the blanket right at the start was incredibly disheartening. It's something no amount of money can replace. When we discovered the loss, we reported it to housekeeping within two hours, and they assured us they would look for it. Several hours passed with no update, so we anxiously went to the front desk, where we were told no one could handle the issue but they would call someone. They contacted the on-duty cleaner who recalled taking the item, as I had left a tip daily and they remembered my room. However, they couldn't help retrieve it because the laundry service was outsourced, and they weren't sure if the linens had already been sent off. I asked for the address of the laundry service to search for it myself, but they said they would inquire on my behalf. This matter was then forgotten. The next day, we desperately called the housekeeping manager. This indifferent manager repeated that they would look for it but estimated a response time of three months. I was shocked. In an incident where the hotel was clearly at fault, I did not hear a single apology, nor did I see any attempt at compensation or effort to resolve the issue. even if you accidentally bump into someone on the street, you should at least say sorry. Your hotel lost a guest's belongings during routine operations, failed to attempt to find it, and never apologized. It felt like our repeated calls were just annoying the managers. Over three months have passed since this incident, and my son still hasn't forgiven us. We are extremely upset and disappointed. Very unfortunately, the sleeping bag was only worth $100, or we would have called the police! and perhaps to these hotel employees, it was just an insignificant piece of cloth. However, such irresponsibility towards their work and disregard for guests' property and feelings is something I cannot agree with and will never stay here again. I also advise other potential guests reading this review that your positive experience is just a matter of luck. Should you encounter any mishap, the hotel will not be responsible for you or your belongings. Finally, thanks to an anonymous employee who saw us anxiously searching and informed us of the truth that the hotel would not help us retrieve the sleeping bag. This saved us from further wasted time and expectations.

Ever since this hotel did a renovation, it has become one of our favorite spots to staycation. ROOMS: The rooms are clean and modern. Beds are super comfortable and I love their diamond head view rooms!! POOL: So glad they remodeled the pool area. It's not the biggest pool but its just right for families since they have a small splash area, along with a game area next to the pool. We also love how they serve shave ice at 1pm on Saturdays as it's a perfect treat on a hot day. LOCATION: The pool is fine as is because when staying at this hotel, you can walk right across the street to the beach and it's the perfect spot for families as there's lots of sand and shallow. This location is also very close to the zoo which is great! FOOD/SHOPS: We always visit Arancino downstairs when we stay here as it's the BEST and a must try. Also love how they have an ABC Store in each tower so that makes it super convienent! The downside is that it's definitely a much busier hotel and the elevators get a bit congested where you can be waiting for a while so you just need to give yourself extra time.

Got side second top floor view to see the beautiful ocean! Starbucks cashier in the hotel next to the elevators, was nice to offer me water seeing that we looked like we just arrived. Activities were fun! I'm glad we took advantage of it and that they have it since the day was raining all day that second day of stay! Lei making and painting sunset was pleasant to do. Shaved ice was practical. One can find more toppings and variety outside. They even had arcade games to pass the afternoon time, such as air hockey and pool table, to pass the time. Swimming pool and fitness area is available. Modern hotel and very convenient to walk the Main Street.

I know I had just visited and stayed here once but you will see why I HAD to give them 5 stars. We checked in on Friday, Dec. 15. We reserved a 2 bed room for myself, my husband, my daughter and my 2 year old granddaughter. When we pulled into the hotel we were immediately greeted by valet. I explained we were only checking in and just dropping off our things because we had dinner plans with family. Seeing that I had the toddler in the backseat, the valet allowed for me to pull forward and park it in the driveway off to the side while I helped my family check in and dropped off our things in the room. Mike is who so graciously held my rental downstairs since I wasn't staying long before leaving again. He deserves a raise for his hospitality and the extra mile he goes to ensure your guests feel taken care of. When we were checking in we were offered an upgrade to our room with an ocean view. The fee was minimal and it was worth the upgrade. We were initially on the 3rd floor and were upgraded to the 30th. While we were in the lobby I was chasing my granddaughter around as she soaked up all the Christmas decorations. Someone from Concierge came over and let me know of all the fun free stuff that we might be interested in. One of them was writing a letter to Santa to place in the mailbox in the lobby. We arrived to our room before the bellhop arrived with our things. So we were already checking out our digs for the weekend. The bellhop had seen that we had a toddler and immediately told us he was going to have facilities come up and install a barricade of sorts on the balcony to keep our little one safe. Within 15 minutes someone came and set up and secured a net like barricade on the balcony railing so that my granddaughter could fall through the slats. We loved the close proximity of the beach and the strip of restaurant, stores, etc. My daughter and I were able to take a soak in the hot tub. Loved the towels provided in the lobby which makes it so convenient when you are coming back from the beach to be able to just return them the same place we got them. There was live music every night and a very nice gaming area off the lobby. Also nice to have Starbucks in the lobby, very convenient. We'll be back and no question this is where we will stay. Thanks!

Super great experience, only complaint is that I waited minimum 20 minutes for 1 elevator.There are not stairs so there is no other way to get down.Other than that the staff were nice and I would come back again.

I WANTED TO GIVE THEM 1 STAR AFTER CHECK IN!!! Rant: Hotels are in the HOSPITALITY industry and brand loyalty SHOULD be important. Read in several reviews that Marriott elite members were offered to PAY for room upgrades. Most Marriott hotels give you the upgrade when space is available. I purchased my hotel stay through a 3rd party agency and when I arrived I was told that my elite status would not be recognized because I didn't book my room directly through Marriott!!!! I was shocked as this has never happened before. I am "lifetime titanium elite" and have been elite for 16 years, staying over 1,700 nights in a Marriott hotel and you are going to "give me the middle finger" because I purchased my stay on Expedia or Hotwire???? I explained to the front desk person that I usually get a free or at least discounted breakfast when I stay and he told me I would if I had booked my stay through them directly. I reached out to a manager and and explained my situation and Mr. Cardenas basically told me to "F*** Off!" Real short sided view of the business taken by this hotel. We stayed 5 days and 4 nights and didn't spend a penny at the hotel as a result! REVIEW: This is a nice hotel. It is located a block or two from the beach. The hotel rooms are modern and have high end features. Rooms are small but use their space well. Bed was wonderful. Hotel staff (outside the front desk) was helpful, friendly, and kind. If it wasn't for the issues with the front desk I would have given them 4 or 5 stars, but a hotel that doesn't VALUE ITS GUESTS will never be better than average!!!

When you come in the main lobby there is a desk with several attendants. It' says all status classes can use that. If you walk past that desk to the right you will see a room with complimentary drinks and snacks for Titanium elite and Ambassador status only. This Marriott property does not recognize Military Veterans or Retirees for discounts. They did upgrade us to the top floor with a Diamond head view room. Which was nice. There's a shuttle company the hotel recommends for transit from the airport. It isn't associated with them and has to be done in advance. So we did Uber. We felt safe and got a lot of advice on the way. The all adult jacuzzi is on the 3rd floor behind the pool. There is a bar and grill also. They give you everything plastic so you can eat and drink pool side. The bartenders are friendly, make great suggestions and creative cocktails. But they don't take poolside orders. Which is good, to make sure you don't get that one too many. They have a bike rental store downstairs. They have a Starbucks downstairs. Not my fav! The Queen's Break cafe is on the second floor. Best ahi tuna I've ever had. The gym is on the 3rd floor. Weight machines as well as treadmills and Luau is on the 3rd floor rooftop at 5:15. They also have laundry services available to the You can rent golf clubs downstairs, bikes, e-bikes. I'm sure there's more. They have classes to teach you how to make lei's. They have at least a couple hydration stations. Oh, and if you walk into it the door where Uber and Lyft do the pick-up, across the street in the alley, is a line of food trucks. You can't go wrong.

A pleasant surprise! Recommend room 951 ( corner room) . First of all I booked my dream vacation through booking.com ( zero customer service) the hotel I wanted ( Hilton Hawaiian village) was sold out, so this was the one that popped up as a substitute. We were trying to save money so I went with it, even though it was not cheap we wanted to stay at Waikiki Beach, when I started reading reviews of this hotel, I was almost in tears, thinking I had ruined my dream vacation. When we arrived, I was pleasantly surprised the horrible reviews were to my opinion, exaggerated, obviously by people who are used to staying at stellar hotels (those are the only people can imagine writing such horrible reviews.) I realize these vacations at least for people like me are once in a lifetime and the expectations are very high for Waikiki and Hawaii, but let me just say the corner room was very spacious and my ocean view room was quite nice. I thought I was just gonna get a sliver of the ocean view, in fact, I had two windows to look out of to the ocean that was right across the street, so my view was not a problem at all as I woke up every morning and watched about 100 surfers each day. No room service though, I was really bummed about this but no problem I bought a $9.00 coffee pot from Walmart and some coffee and filters along with some snacks and bread and drinks to put in the refrigerator that is in the room as well as the microwave. We ate the $48.00 pp breakfast 3 times during our 10 day stay, quite delicious, but for cheaper breakfast there is McDonald's and Denny's within walking distance. Their steakhouse was fabulous, one of the best steaks ever. The lobster tails came out undercooked:/. The Italian restaurant served delicious carbonara!!! The beach towels are readily available and accessible as you are walking out the lobby to the beach from a continual stocked clear closets ( for want of a better word) and the return drop off is connected to it . Beautiful Hawaiian vocalist plays stringed instruments every evening in the lobby, definitely keeps the aloha vibe flowing. The abc stores in the hotel are reasonably priced . I never tried the spa. The pools are small, just couldn't bring myself to sit at a pool in HAWAII. In closing I will say that my room was recently renovated,the king bed and pillows were extremely comfortable, our sitting area and balcony made it feel luxurious ( couch with decorative pillows, table and chair) overall we had a beautiful stay. I will say the daily parking is expensive, but you have to take that into account when you go on a trip like this. We knew that this was probably the norm on Waikiki Beach so we accepted the fact before hand.

Bait and switch - even with Marriott Bonvoy members. Arrived at about 7pm to check into my room, was told I was "upgraded" to a premium ocean view suite. Handed keys and went up to my room. I was in a bit of a hurry to meet up with friends, so I dropped my bags and headed out. Came back to my room at around 11pm and that's when I noticed my room was much smaller and didn't have everything I had paid for in my original room (ie: no sofa, no table or chairs) in fact I was given an ADA room with a huge bathroom and tiny living space. I was too tired to deal with it so I went to bed. Went down to the lobby this morning and was basically accused of not knowing that I was downgraded. The front desk agent pulled out an iPad to show me the rooms. When I pointed out that I didn't have any of the furniture in her photos she looked at me weird. Again I told her I was given an ADA room with basically a lot of empty space mostly in the bathroom, a tub/shower that I couldn't even stand upright under. She asked if I wanted to change rooms but for one more night I didn't feel like repacking everything just for one night and then be late for my morning appointment. She went to talk to her manager, and came back and offered me breakfast vouchers. I asked for something better. She had no ideas. Finally I asked for a 2pm check out, she went back to her manager and came back and said the best they could do was 1pm because they needed my room (the ADA room I never wanted and was downgraded to). Shame on the hotel manager that couldn't be bothered to come out and talk to their guest. Shame on Marriott for downgrading rooms without letting their guest know.

Absolutely unacceptable experience with the Waikiki Marriott's Self-Park system. The posted rate was $60 for Self Parking. I parked less than 24 hours and was charged $70 from the machine. Below are the following facts: My credit card was charged $70 by the exit ticket machine, which is $10 in excess of the posted rate. I immediately complained about the above problem by using the ticket machine's intercom, as I waited for the gate to open, to which they sent a hotel security guard to me, a man with a name tag that said "Romeo" arrived on foot, and I promptly explained to him that I was overcharged in excess of the posted rate. Instead of correcting the problem on the spot, security demanded my "credit card and ID". I didn't argue with the security guard (Romeo) about the situation because I felt he had the authority to ask for my ID because I was on Marriott's grounds and I did not want to have a disagreement that could ruin my trip. Nevertheless, I felt very violated by being treated like a criminal AFTER my credit card was already overcharged, and being asked for my ID when security easily could have written down my license plate number and asked me to walk into the lobby in person. Instead, security asked me to park illegally on the street and wait for him to run my credit card AGAIN, and doing 'who knows what' with my ID. I asked security for corporate counsel's number to which he replied there was no one on site that was an attorney. The legal department at Marriott should be made aware of security's unreasonable procedures. Further, they need to be put on notice of the erroneous charging going on so they can remedy the problem. I told Romeo unequivocally that I was dissatisfied with this experience and wanted the matter remedied. As of January 7, 2024, at 11:23am Hawaiian Time, there are now THREE pending charges according to my credit card company. These charges are all for amounts that exceed the daily parking rate. That is, $70, $70, and $62.83 (apparently the latest charge was a result of the security guard's charge to my credit card that included $2.83 for taxes). I wrote a complaint to Waikiki Marriott on January 6, 2024 at 9:42pm, asking for the hotel's management to help me with my grievance. As of 11:44am, January 7, 2024, I have seen no response back to my written complaint. This is not common practice in Waikiki parking areas, to deviate from the posted rates by charging its customers extra money.

I was able to use my rewards points to book a 6 day stay and be upgraded to a junior suite corner room. The hotel room was very nice and the view outside the balcony was amazing. The hotel staff was very friendly, especially the staff at the kuiho beach grill for the complimentary breakfast. Our room was right above where they hold their Lu'au so on the days they hold it, it gets pretty loud from 5:30-8:30pm. The hotel is located of at the end of waikiki (right across the street from the beach) so its not in the heart of the touristy area but just a 5-10 minute walk away. I liked this since it made it easier when we drove out of the area. . Hotel parking is pretty expensive $55 at night for self park (seems like the standard). The garage is very small (difficult to maneuver around) and pretty full. If you come in after 7pm you will most likely end up on the roof of the garage or may not find parking at all if its really busy. There are two starbucks in the hotel (one near the front desk and one near the beach side). There's an ABC store downstairs in the center courtyard with a bunch of gift shops and restaurants. All in all very happy with my stay here.

Excellent customer service. Lots of daily activities. The resort fees are legit and have actual benefits, including boogie boards, towels, and beach chairs.

My husband and I had a very pleasant time staying at the Marriott by Waikiki Beach for our one week vacation. This was our first time visiting Hawaii and we chose Oahu due to the many recommendations of our friends and family for the activities, the beaches, the accessibility of everything, and the food. The view from our balcony not only showed the gorgeous beach but also the mountain view. Everything was breathtaking. Some minor things in the hotel that docked a point for us are the thin walls, a missing screw from the lock on the balcony, the semi-filled body wash that was emptied a few days into the week, and the toilet paper roll holder that was hanging loose and lopsided. It doesn't mean that we wouldn't stay here again. The room was extremely spacious and the bed was very comfortable. Generally very clean hotel as well. Other amenities: daily yoga classes, free welcome gifts, promo codes for Shutterfly albums and vacation packages, a pool deck and cabanas service on the third floor, many shops and restaurants a walking distance away as well as the gorgeous Waikiki beach. Although the beach is very popular for tourists, I didn't feel like it was overcrowded. We visited plenty of times throughout the week and had an absolute blast. We were fortunate to experience this during such an incredibly difficult time with Maui's wildfires happening at the same time. We counted our lucky stars for being on another island and could not stop reading the news and updates for our neighboring community. It shatters our hearts to see how thousands of peoples' lives became affected overnight from Hurricane Dora. Please take your time and look into fundraisers that will help the families and communities in need. PARKING: $50 per night in an EXTREMELY tight and limited covered parking structure that would require a short walk to the hotel. $60 per night for 24-hour valet service with a outdoors lot right across the street. The most we waited for our car was maybe 5 minutes. Fantastic service.

If you searching for an hotel in Hawaii, I recommend the Marriott Resort and Spa as the best among the Marriott properties I've visited. During my week-long stay, I found the rates to be quite reasonable. The resort fee included a wide range of activities, offering great opportunities to immerse oneself in the local culture and socialize with others. The presence of a laundry room was particularly convenient. I consistently received the ahola spirit here. I appreciated being able to provide feedback directly through their Bonvoy App and receiving prompt responses. It's worth mentioning that renovations may start in March. Considering the parking fee of $55, I recommend exploring other parking options. Regarding the check-out process, there isn't a designated line. If you're okay without receiving a receipt, you can simply insert your key card into the slot beneath a sign labeled "express check out" and depart. Overall, my experience was positive, and I would definitely consider returning in the future.

Very centrally located near the aquarium, the zoo and the beach! Amazing rooms with a view of the volcano and the ocean. The rooms are modern and clean with the usual amenities. I really appreciated the water stations dotted around the hotel and the abc stores are super convenient! I'll definitely be back!

We had the best stay at the Marriott Waikiki! We upgraded our room upon check-in. For an extra $20/night we went from partial ocean view to full ocean view and it was 100% worth it. That's something I would not sacrifice. There are 2 Starbucks in the hotel which was convenient in the mornings. There is also an ABC store downstairs (where we would run down to grab mimosa fixings, snacks, bandaids, etc.) which was extremely convenient.The room was updated and modern. Housekeeping was thorough and kind. We met with concierge and elected to go to the Luau. We had a great time! Food and drinks were great. The show was fun and it was great to share the Polynesian culture with locals. Upon checkout, the hotel helped us order a taxi to the airport. They gave us a discount for the taxi ($30 total to get to the airport) when an Uber was estimated at $50. The woman even came down to wait for the taxi with us to confirm the cost personally with the driver. Can't recommend this hotel enough!

After someone liked my review on Yelp, I realized it needed to be updated to reflect the updates to the hotel. The service is still good and the rooms are very comfortable and clean, albeit a bit dated. It overlooks the beach on the south end of Waikiki, so very convenient for surfing, shopping, and dining along Kalakaua Ave. The gym is very nice, and several shops and restaurants are in the building. You could do worse than the steak house and sushi bar (one of the few sushi bars I've been to that has a choice of decent wines--thanks to the steakhouse). The hotel is so big that there are two Starbucks and two ABC stores. The Kuhio Grill has started serving their breakfast buffet again, but after Covid, the prices jumped A LOT, and the value is gone. We dined elsewhere every day. A few years ago they made several "improvements" to the lobby that made it modern but dull and lifeless--a bar would truly help, but at least they're now doing limited bar service. They recently made many improvements to the main pool area. They added colorful fountains to the main pool, games to the center of the deck, and moved the pool bar toward the back behind the adult pool (the bar used to overlook the beach. Now it's seating with fire pits---nice but seems strange so far from the bar. The bar menu is much improved: cocktails are MUCH better (their old Mai-Tai was foul!) but the bar itself is much smaller and more exposed to the elements. They also added an outdoor dining area below it with a stage for evening entertainment. The cabanas now have refrigerators, but the massive pool area still looks like an outdoor furniture warehouse. They've done all they can to break up the visual site lines, but the pools are both fairly small and crowded (the beachside pool is packed with screaming kids, and the back pool only allows people 18+. The 14 yo on our trip was mortified by the wee ones. But in the towers, the views are amazing, especially in the beach-forward tower (the Keohilani). Always try to a higher floor to take full advantage. Being on the south end of Waikiki, you will do a lot of walking (I crushed my daily step goals). But it's across from the beach, and close to Morimoto Asia (our favorite meal of the trip).

The Marriott Waikiki Beach Spa and Resort made the perfect home away from home for our five night stay on Oahu. Yes, the crowds are enormous. But that is made up for by convenience and location. We rented a car for our vacation, and opted to do the self park given we were going to be in and out throughout our stay. The first night, self parking was full so they valeted for us at the self park rate (thanks!). Check in was smooth, with each guest receiving either a shell or fresh flower lei. We upgraded to an ocean view, which was nice. We overlooked Waikiki Beach and the pool, making for nice views morning, afternoon and evening. The room itself was spacious and is typical of what any Marriott property would offer. The only novelty we experienced was the bidet add-on (must be for all the international visitors). The pools were amazing, especially the one facing the beach. There is a smaller adult pool area in the back, next to the gym. Both pools are serviced by staff, so lunch and drinks by the pool are easy. In the evening, there is a brief Polynesian fire throwing show (which we were able to view from the comfort of our balcony). I was able to sneak a workout in during vacation. I was quite impressed as the gym was pretty spacious with plenty of equipment. It was a little packed midmorning but I was able to get my entire workout in. We would definitely stay here again on a future visit to Oahu! Note: there is a daily $50 resort fee (which I think most area hotels have)

We recently stayed in Hawaii for a week and trying to find a nice resort can be difficult to say the least but after much research, we settled on the Waikiki Beach Marriott. I've never had a bad experience while staying at a Marriott hotel. The check in was seamless and hassle free with the front desk giving great customer service and answering all of our questions. Everyone from the valet, concierge, room service and maid service was great. They have a variety of things to keep your family or just you and your partner entertained. They have a pool just for adults, and the other is for kids, which is really convenient and relaxing. A highly thorough fitness center, numerous shops in the lobby, several bars and restaurants, one of which features live music at night, as well as convenient access to the beach. Overall, I am happy with our experience at Waikiki Beach Marriott because it was a great value, close proximity to many attractions, customer service was great. We will definitely consider staying again in the future.

This is an amazing resort. We stayed for a week over the holidays. We used valet parking. We loved the room and the views. Service was great. A number of restaurants are available. Lots of options. Sunset is beautiful. Go through the end. Balconies are great. The beach is across the street. Lots of to do within close walking. We would go back for sure.

Look elsewhere this place is not friendly and it is it worth for the process worst Marriott I ever stayed Customer service lady Yoko was very mean keep insisting to upgrade my room for similar room. Parking is not worth it is always full I will never stay in this place again room bed sheets were dirty I had to us my own

This is our family's favorite staycation spot! The rooms are modern and renovated. Richard at the front desk is always thorough and friendly when checking us in. There are daily activities available like lei making, fire dancing show, cocktail class, and movies to name a few. When we stay we get a daybed and hangout at the pool all day long. Rainbow at the pool is the best! The service for food at the pool can be hit or miss. For the longest (not anymore tho) they waived the daily resort fee for Kamaaina. I miss them days. Currently you get 50% off of parking. I hope that doesn't change.

If I could give a minus rating I would.paid darn good money for a room here only to be driven out by the most horrendous noise of someone with no talent beating on drums. Every other night occurrence. IF YOU WANT REST DO NOT STAY HERE.THEY HAVE NO RESPECT FOR THE GUESTS.

I'm sorry but this Marriot location does not cater to customers, not understanding. After our flight we arrived at the hotel and I was in dire need to eat as I have anemic epidodes. As soon as my wife kindly asked the bartender if she can have a sprite because my husband needs sugar as he is anemic he told her rudely to sit down and the server will be right with her. After asking again they finally gave her the drink. Shortly after the waitress came by to take our order not greeting us and looking everywhere rather than us to show disinterest. My 7 year old son kindly asked her for a burger and again she didn't even look at him or respond to what he said. While waiting I passed out and my wife helped me to wake up once the food arrived and the waitress whatever her name was could see that the situation was serious, finally showed a little emotionly empathy and isn't cold hearted person and asked if I would like a refill on my soda lol. Only being nice once the she handed the check to receive her tip. So bad waitress and bad bartender. Once we finished we walked out and agree to never eat there again. Plus the homeless situation in the area is crazy and dirty. We were suppose to stay there for 10 days by day 2 we checked out and went somewhere else. Do yourself a favor and avoid this place. This place significantly contributed to my negative opnion of Waikiki.

Looooved the location. U just cross the street and you are literally at the beach! This is also located on the main street as all the shops and restaurants. the standard room view was impressive because it was still an ocean view! The only things that were a little annoying was that the self parking fills up fast and if they did have a hot tub, I didn't see it. I only saw a pool which I thought was odd. Overall, I enjoyed my stay. Btw if you are planning on sleeping on the pull out sofa bed, it is tiny!!!!!!

This hotel is literally only steps from Waikiki Beach and the ocean view rooms are amazing! There are two towers and I recommend the Paoakalani Tower because you'll miss the hard afternoon/evening sunlight blazing onto the balcony/your eyes. Plus the lobby bar, the Nanea, is at the first level of this tower right by the valet parking and they offer live music for several nights every night. It was a great spot to wind down every night and the open concept allows the live acoustic music to drift up to your ocean view room if you have your balcony door open. However, their several restaurants, pools, and ocean view rooftop bar & grill are in the Kealohilani Tower. The Kuhio Grill offers breakfast offerings and their buffet is expensive. Ordering breakfast on menu is pretty darn expensive. You might luck out and have your breakfast comped. I'm not sure how it worked, but two of our party of four had breakfast offered free there every day. The Queensbreak overlooks Waikiki Beach and has an assortment of menu items. A word of caution: chips and salsa does not have salsa. It's pico de gallo at best. This might not be a big deal to anyone else, but I was like where's the salsa?? Haha. Their fish & chips were DELICIOUS, however, and their tartar sauce was perfection. One of my kiddos said their pizza was the best ever! Everyone was so kind and friendly at this hotel. I was impressed with their hospitality from the moment that we showed up! Self park is $50/day and valet is $60/day. It's well worth the extra ten bucks a day to valet and be let off right at the lobby IMO. Plus the valet staff were always willing to give us directions and suggestions for what we were looking to do that day. The housekeeping staff never failed to offer us an "aloha" and kindly replaced our towels every time we left them on the floor or in the bathtub. Speaking of which, the shower did not have very good grab bars so keep this in mind if you're traveling with someone who has mobility problems. I was pleasantly surprised that the toilet had a bidet and that was greatly appreciated. There are two ABC stores (one in each tower), a Starbucks, various stores, two pools, a luau, and several restaurants all on this property. You could probably spend all of your time at this property and be happy although we visited lots of different places while we were staying here. My only problem is that the room we had for four people only had two double beds. My kids are adult sized now and it made sleeping arrangements a little complicated. The beds were also hard. I like a firm mattress, but this was HARD. So sleeping in paradise was not comfy. I guess I'm glad that's my only complaint, but it was worth noting. Specific shoutouts go out to: Martha at the front desk; Andy, Clayton, & Jason at the Nanea bar in the lobby; and Moani at the family pool deck all deserve some special recognition along with all of the valet and housekeeping staff!

This hotel was a favorite in the past...now they charge $50/day parking + $50/day "resort fee"+ tax. Won't be back...

10/10 recommend!!! We booked our stay here for 6 days/5 nights and we enjoyed every minute it. We made our reservations through the Hawaiian Airlines website as a whole vacation package and everything was a breeze. I called a week before our stay to make sure that everything was confirmed. I'll make this review easy and spare you the long story: 1. Our family of 4 adults and 2 children had A LOT of luggage. Our bellhop (older white gentleman) was so kind a friendly. He gave us his recommendations on a few places to eat and things to see. He delivered our cart full of luggage pretty quickly despite him doing it alone. He was also the one who brought our luggage down to the car when it was time for us to check out. We enjoyed his hospitality and aloha. 2. The front desk employees we encountered were also very friendly (both at check-in and check-out.) My daughter and I received a flower lei and the hubby and son received a shell necklace at check-in. That was definitely a nice warm welcome to our stay. 3. Our room was very comfortable and had an awesome view of the ocean. The beds were pretty comfy, we had a small fridge to store our drinks and the bathroom was clean. The shower had a regular shower head and also came with a separate removable hose. This came in handy giving my 6 and 4 year old a bath. 4. Our house keeping lady, Chinnie, was super sweet. She was literally like one of my aunties. She checked on us everyday and made sure that we had enough towels and sheets during our stay. I was actually kind of sad saying bye to her when we left. 5. I never had to leave our hotel if I needed something. Starbucks was conveniently located in the lobby. They make one of the best vanilla lattes I have ever drank. It's not the same here in Vegas. And there are two ABC stores in the hotel as well. So when I needed Motrin for my kids when they unexpectedly ran a fever, it was so easy to just go downstairs and get some. 6. The pool area is awesome. There are a bunch of lounge chairs and also cabanas available for purchase. There are servers walking around so you are able to order drinks or food. There are a few fire pits at night to keep warm when it gets "cold." And every night at 6 pm, there is a fire dancer who performs. Pretty cool! We spent a lot of time here. 7. Literally walking to distance to the beach, restaurants and other shopping establishments. I don't really have any cons to this place. My only thing is just check what amenities your room has. I had other family members stay here also. They didn't have an ocean view like we did, but they did have a bigger room and a microwave. I would have sacrificed our ocean view for this. There isn't free breakfast either like other hotels in the area. Parking is also pretty pricey per night. But all in all, I'll definitely book here again the next time we are on the island for our the next family reunion.

Stood here for a week and half at the beginning of August 2023. It was our first time to Hawaii. Our room view was amazing, we stood on the 22nd floor. We had two balcony views, the bed was comfortable, restroom/shower was great. The staff was kind, the hotel has a Starbucks, several restaurants, two pools, it was conveniently located next to two ABC stores that have everything you need. I would definitely recommend this hotel for everyone.

Well the place was nice and the service was good but I didn't need the two beds although they called it an upgrade at check-in. Wow, my suitcase got a bed to rest on and I had a place to layout my closes for the next work day. I enjoy Marriott and make multiple trips to Hawaii a year but I don't plan to stay in the Waikiki Beach Marriott Resort & Spa for my next visit this year.

This resort has a really nice bar in the front opening with a nice atmosphere and live entertainment! It's absolutely gorgeous here and the service is immaculate! Happy smiling faces when you walk in! Everyone is so friendly here!

We've been staying at Marriott Waikiki Beach Resort Hotel for four of five nights. Tonight, we're relaxing' in the room trying to sort out dinner. Balcony door open, enjoying the live music from the pool bar at the hotel across the street. I hear a little, really quiet "smash" on the balcony railing and then something's hit the balcony floor. It was a crack pipe - or remnants thereof. Came from an upper floor. Wtf? Pipe pieces on the balcony, in the chairs, and tracked into the room - probably me after going out to investigate. Props to Marriott, they sent a housecleaning crew up within minutes of being notified but they didn't really get the job done (crack pipe glass in the room.) Not sure how this is going to turn out, but I believe we should be comped something for the inability to use our balcony for two nights at the very least. Also, the Bonvoy app is super hostile to leaving reviews, so you won't see this there.

Proximity to Waikiki Beach is perfect, plenty of free hotel activities (i.e. yoga, sunset painting, lei making etc...). The food at Queensbreak is fantastic and the rooms are quite spacious and comfortable. The Sand Bar also offers complimentary beach chairs for guests going to Waikiki. The hotel is within walking distance of several shops and restaurants, including the International Marketplace, there is live music nightly, friendly staff and the Starbucks takes mobile orders. Overall the hotel is a great place to stay and eat. I would have given it 5/5 stars, but the game room isn't really a room, it's a sectioned off area of the lobby and the cabanas are available to be booked all day, though great in theory, prevents bookings from others, when the party has not been present for hours. All in all, you cannot go wrong staying here and we certainly enjoyed ourselves!!!

If you don't want to pay for valet everyday, the Waikiki banyan parking garage is less than a block away (literally next door, just cross the street) and buy a parking pass for $150/weekly. We parked, brought our luggage over, and checked in. Convenient location. This was our first time in Hawaii, and the tourist location is perfect. You're around many shopping centers and the beach. Plenty of options restaurants to choose from ranging from poke, udon, burgers, etc. Hotel amenities are nice. Nice pool with hot tub. Free rentals for beach chairs. No free breakfast. Good place for your first time, overall.

If you're planning on staying on the beach don't stay here. No beach access from this hotel. Situated in Waikiki, sure, everything is close but the location is not great, the views are not great depending on which tower you end up in, and the staff is kind of rude. I had positive interactions with 2 staff members and really negative interactions with 2 others, one of whom made disparaging remarks about Asian people. Kind of an unseemly place for that kind of behavior. The rooms are clean and modern but the other issues were enough to make me switch hotels down the road. I won't be back.

I liked this location because it was close to the beach, walkable to many restaurants, bars and tons of shopping.... If those are the reasons you are in Hawaii you won't be disappointed. if you are looking for "laid back" Hawaii, you might want to book somewhere else.... Probably not in Honolulu. This hotel is pretty large with two towers. One of the has much better views than the other. (I can't remember the names of each tower, but the better views are at the one that starts with a "K") It also has 2 pools, which is nice because one is more for adults, so you have many kids running around. (Its also nice because there is more kid friendly stuff in the other pool, for those who want activities for the kids). Drawbacks include the waiting.... Check in is slow with long lines and at times there are even long lines for the elevators! There is a Starbucks in the hotel... that too has lines! Pro Tip: On one of the side streets (outside the back exit to the hotel) there are some pretty great food trucks where you can get some good food that is less expensive.

Review is based on two vacations at this locations. The property is beautiful. This is a very luxurious, clean yet kid freindly hotel. This place had all the amenities you need that are foot steps away. You have complimentary movie rental, outdoor play area for the kids, live entertainment, beautiful scenery and photo backdrops, good food and the location is beautiful and center to wailkiki. Valet and belmen service was prompt. I was able to check in at 10am through the Bonvoy application, which i highly recommend. No need to buy chairs for the beach, they have a large amount waiting for guests to use for free ( resort fee). I plan on staying at this hotel when i visit waikiki. This hotel is beautifuly remodeled, clean and even though it is very kid friendly, it can be great for couples and honey moonetrs. Thank you marriot resort at waikiki.. we had a fabulous time!!

Stayed here today and had to check out two days earlier than planned. There's extremely bad yet load live music out of the room for the entire evening. It is impossible to get any rest. The front desk is also rude and did not offer any solution e.g. refund me change to a quiet room. Don't stay at this hotel if you don't want your trip ruined.

The staff was so friendly at this resort. We also booked a Pearl Harbor tour with concierge as all the reservations online were sold out. It's nice you get two beach chairs or boogie boards per room for free. The breakfast buffet was good.

I came here for a conference and loved it. This is a confusing spot, as I was in the wrong tower and got lost walking around there, but once I found my route all was good. I'm glad I didn't stay here because I wasn't in love with Waikiki, too busy and too many people. The conference was fine and once I was able to connect with the waitstaff, they were able to provide me with food. A good deal of the food in subsequent meals had gluten free elements and the staff were pretty good with getting back to me when I had questions. I forget their names, but appreciate everything. They also had water filling stations, something that I wish that my hotel had. But I felt taken care of. There were some things that were a little off, but nothing worth losing a star.

Conveniently located in downtown Waikiki, towards the southern end of the strip. Easy walk to everything. The room had pretty tiny beds for a family to sleep comfortably. It's two doubles, which we knew when we booked, but they do not offer two queens. We got a Bonvoy upgrade to a room with a gorgeous view of Diamond Head and the ocean. The pool area, while large for Waikiki properties, has the most slippery tile. My husband fell, and we watched at least four others slip on the tile near the pool. The hotel should invest in rubber mats, as it's quite dangerous. Easy to get to places nearby including shops and better restaurants. We had to pay for beach chairs and umbrellas for the day, so not sure what our resort fee actually covers.

Honestly, with all the traveling, I've done I would normally rate this place a three star. However, my experience and level of service at the pool from Clayton and Michelle, our awesome bartenders makes me want to favor this place more. The pool was freezing, which was disappointing considering you would at least expect it to be heated to a desirable temperature. For me customer service is everything, Clayton and Michelle went above and beyond, and I am so appreciative of them for making our trip a five star experience!

I booked an ocean front which I had to pay extra for.. My view I got was ocean view. I complained and that said our room was ocean front even though the room window faced the building next door and you have to look to the left to see the ocean. That is ocean view not ocean front

Very nice place . No microwaves in room , I'm guessing so you'll eat at the very expensive restaurants on the property. Our cleaning lady Mari Lou was awesome and so nice and friendly and very accommodating ​. The bell hop was not so nice when we called to bring our luggage down when we were ready to check out. Valet guys were very nice , however , valet parking is $60 daily. We had a late flight and the resort was not at all accommodating. We asked for a late check out ( we stayed there for 14 days and spent a pretty penny and asked well in advance to our check out date)was told that was not an option . No shuttle offered from airport and when we asked there was no offer to help find transportation. Overall it was a great place to stay and within. Walking distance to beach and shopping .

The best service, the best front desk! We've stayed all over Honolulu including right on the beach in Waikiki, and even over in Kapolei and Ko'Olina. This location is the best we've ever enjoyed! The room was so clean and modern, obviously recently renovated. Loved the comfy bed and walk-in shower. Views of the mountains AND beach ain't too shabby either! But we especially loved the incredibly helpful and such friendly service especially by those at the front desk. They were so accommodating even during COVID times. This made our stay so much more released and safe. We'd come back here again just for service, in a Honolulu heartbeat!

Not what I thought my first experience at Honolulu would be like.. first off front desk service was a disaster when my mom couldn't get into her room without my dad being present when we had the confirmation number at hand and credit card company on the phone. Never got our money back for the room that we paid for.. 2nd when we got into our room the bathroom was cleaned in a rush manner there was left over toothpaste and smudges over the counters and mirrors. Rooms are nothing special. 3rd they overcharge on fees. 50 dollars a day on top of what you had already paid for activities that we didn't even need or use. Along with small minuscule tax fees for every night. I would not come back to this hotel because of above reasons. The hotel is also not on the beach you have walk to get to the beach. Not what I expected from my first "welcoming to Hawaii"

Valet parking with validation is $25 and without $70. OMG! I'm looking for other parking or never return here. Even Ritz Carlton, with validation, valet parking is free. Marriot Beach Waikiki is No Ritz Carlton.

Clean rooms, nice views, but breakfast not included, not even continental. The housekeepers are extremely polite and pleasant about asking if you need anything.

Recently stayed a week at this hotel while my wife was in town for a conference. Location was pretty sweet, right across from the beach with umbrella / beach chairs set up for you included in the resort fee. The hotel is towards the end of Waikiki towards Diamond Bar so it's not centrally located, but walkable to most things if you are so motivated. We had no complaints about the room, shower was a walk-in no tub which we like. Modern and airy lobby, we spend some nice times there working on the computer and helping kids with homework. Pool for kids was separate from adult pool with no spa access - I hate when hotels do that as kids get cold sometimes and like to soak in the spa to recover. Not the most hip boutique design aesthetic, but I could see myself staying here again in the future!