Frank
Google
The Wald & Schlosshotel can only be described with superlatives. We found it absolutely fantastic, and the service incredibly customer-focused.
From check-in, we felt welcomed and right at home. Our restaurant reservation for the evening hadn’t come through by email, but the staff had already reserved a table for us just to be safe. Very thoughtful!
For dinner, we were greeted at the reception by a wonderful older lady who guided us to our table. The service was excellent and friendly, with every effort made to please us. The food was also very tasty. We were offered a schnapps to make up for a couple of small hiccups, and because the staff handled things so professionally, we didn't even notice or weren't bothered by it —but of course we didn’t refuse a schnapps.
The second night we ate at the Bonsai restaurant. Again great service and the food was delicious. Nice that they offer such a different type of restaurant as well.
Breakfast was a highlight. I always look forward to hotel breakfasts, but this one took it to the next level: a wide selection of delicious, fresh options, plus items à la carte such as several egg dishes, crepes and smoothies.
The wellness area is spacious, with a range of treatments and massages, a beautiful indoor and outdoor pool, plenty of lounging space, and several saunas. Do try the foam sauna—it’s a fun experience.
We stayed in the Jagdschloss. A beautiful, spacious room in classic Baroque style, with reliable air conditioning, a Nespresso machine, and an inclusive minibar.
Overall, we had a fantastic experience. The extraordinary service plays the leading role here—you feel very welcome, and everything is geared toward making your stay enjoyable.