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As cynical British people we were initially nervous that the website of the Waldhof Fuschlsee Resort might be too good to be true; but we were so happy to be pleasantly surprised and have our cynicism quashed.||We stayed for one week at the Waldhof Fuschlsee Resort, and can confidently say we’ll absolutely be returning. The location truly is stunningly beautiful.||The helpfulness of the staff started before we even arrived, arranging transfers for us to and from the airport. We arrived at the hotel around midday and were pleasantly surprised that our room was already ready and available for us to check in. We had a little quibble with the set up of the beds for our children but this was resolved within half an hour following a call to reception.||During our stay the staff were exceptional: kind, courteous and helpful at every opportunity; with special mention to Vladimir in the restaurant, Julia who we met in the archery experience and Daurina who guided our Alpaca walk around the village.||The hotel is exceptionally clean and there is an army of people cleaning every visible corner every morning. The room was serviced twice daily with towels changed on request and beds turned down daily. The rooms are exceptionally equipt with Nespresso machines and pods as well as kettles and tea bags for other drinks. There are also beautifully fragranced toiletries in all the bathrooms.||The pool and sauna areas are incredibly, very family friendly while also being a calm sanctuary. It’s quite a feat. The water in the pools is also heated to 30+ degrees so swimming when the weather turns is still a pleasure.||We took part in several activities whilst on site including beginner’s archery, tennis, table tennis, alpaca walking, paddle boarding, canoeing and rowing, as well as making use of the children’s playground. Everything was included and fabulous.||As far as food is concerned, both the breakfast and lunch buffets are huge in variety, with something for all tastes. We are the proud owners of two relatively picky children and they both managed to find something they were happy to eat at every meal. So far as evening meals are concerned, from a cultural point of view it took a little getting used to ordering our dinner at breakfast time, but after a couple of days we were in a happy routine. There is a great variety every day of beautiful local dishes, or if you’re feeling less adventurous there are always some Austrian classics like Schnitzel available. On top of this, every day there is a children’s dinner buffet; and if your children are as picky as one of ours they are always happy to make some chicken nuggets or pasta to fill their tummies.||The only downside of our stay was an impromptu fire alarm on our first evening. And while we understand this is completely unavoidable (and was thankfully a false alarm) it did feel like there was a lack of organisation and information to let guests know that it was safe to return. But, I completely understand, this is a difficult situation to plan for unless it occurs. ||Other than that little blip, it really was a most wonderful break. We’re already checking our calendars to find a free week when we’ll be able to return. As a family, we honestly can’t recommend the Waldhof Fuschlsee Resort highly enough.||Many thanks to all the staff for such a wonderful holiday.