Waldhof Fuschlsee Resort

We had a wonderful stay and would absolutely recommend this resort. The location is truly stunning, with beautiful lake views that make the whole experience feel calm and special from the moment you arrive. The facilities are excellent, and the gym deserves a special mention — it had everything I needed, with no shortage of free weights, bars, or plates, which is rare even in high-end hotels. There are also plenty of indoor and outdoor pools, plus a huge sauna area, so it’s very easy to relax and unwind. What stood out the most, though, was the friendly and attentive service. Everyone was welcoming, but Mark, our dinner waiter, truly shined. His warmth, professionalism, and genuine care made our evenings memorable and elevated the entire stay. An amazing place with great facilities and outstanding service — we’d happily come back.

Our experience at the hotel was fantastic. The staff are absolutely wonderful professional, attentive, and genuinely doing their best to provide excellent service. The hotel is set in a breathtaking location with stunning views, and everything is impeccably clean and well maintained. As someone who travels frequently, I can confidently say this was one of our best hotel experiences. The only area that could be improved is the food: lunch was extremely disappointing, and dinner felt overly complicated, with many courses that lacked flavor and were quite mediocre overall. I would much prefer simpler dishes that are well executed rather than fancy presentations without taste.

This was my second stay and I gotta say, it’s a great place, both visits more than exceeded expectations. Are there more fancy spa/wellness hotels in the alps? Sure. But for the price you can’t really beat it. The breakfasts are amazing, the 5 course menus are pretty good (not always stellar but good), the spa is world class, and the nature and access to the lakes and small towns in the area is perfect. My only complaint, the places is a bit of a maze and it’s not laid out with any logic. Mostly due to it being a series of add on and renovations over time. But once you figure it out it’s ok.

Always Al way a real pleasure being a guest in the Waldhof. Lovely team, real Austrian charm and a superb wellness centre. The ‘aufguss’ from Dorine is always a highlight. Just like the service from Hermes and Andrea in the restaurant.

This hotel markets itself as a 4-star property, but guests should lower their expectations. The facilities are dated—not in a charming, historic way, but simply old and tired.||The dining experience was poor. Breakfast was uninspired, and lunch was a one-time attempt—we couldn’t get past the limited selection or the fact that food was sitting out under a lot of flies. We avoided all other meals on-site after that.||Service is minimal. There’s no bell desk to aid with luggage, and the front desk isn’t staffed 24/7. Once housekeeping leaves for the day you’re essentially on your own—any requests after that point are unlikely to be fulfilled. ||We attempted to check out after the first night of a four-night stay due to our disappointment. When we called (we were not on property at the moment) and asked for a manager to call us back, we were told we’d need to come down in person because “calling an American number is expensive”—another example of the hotel’s nickel-and-dime approach. ||When we finally did shared our feedback, we were met not with understanding or concern, but with defensiveness and confrontation.||Staffing is sparse. Don’t expect towels at the pool or lake—you’ll need to bring your own from the room.||This might be a “generational” hotel that once had its time, but if you’re used to American 4-star standards, this is more of a 3-star property at best. Save yourself the frustration and look elsewhere.

As cynical British people we were initially nervous that the website of the Waldhof Fuschlsee Resort might be too good to be true; but we were so happy to be pleasantly surprised and have our cynicism quashed.||We stayed for one week at the Waldhof Fuschlsee Resort, and can confidently say we’ll absolutely be returning. The location truly is stunningly beautiful.||The helpfulness of the staff started before we even arrived, arranging transfers for us to and from the airport. We arrived at the hotel around midday and were pleasantly surprised that our room was already ready and available for us to check in. We had a little quibble with the set up of the beds for our children but this was resolved within half an hour following a call to reception.||During our stay the staff were exceptional: kind, courteous and helpful at every opportunity; with special mention to Vladimir in the restaurant, Julia who we met in the archery experience and Daurina who guided our Alpaca walk around the village.||The hotel is exceptionally clean and there is an army of people cleaning every visible corner every morning. The room was serviced twice daily with towels changed on request and beds turned down daily. The rooms are exceptionally equipt with Nespresso machines and pods as well as kettles and tea bags for other drinks. There are also beautifully fragranced toiletries in all the bathrooms.||The pool and sauna areas are incredibly, very family friendly while also being a calm sanctuary. It’s quite a feat. The water in the pools is also heated to 30+ degrees so swimming when the weather turns is still a pleasure.||We took part in several activities whilst on site including beginner’s archery, tennis, table tennis, alpaca walking, paddle boarding, canoeing and rowing, as well as making use of the children’s playground. Everything was included and fabulous.||As far as food is concerned, both the breakfast and lunch buffets are huge in variety, with something for all tastes. We are the proud owners of two relatively picky children and they both managed to find something they were happy to eat at every meal. So far as evening meals are concerned, from a cultural point of view it took a little getting used to ordering our dinner at breakfast time, but after a couple of days we were in a happy routine. There is a great variety every day of beautiful local dishes, or if you’re feeling less adventurous there are always some Austrian classics like Schnitzel available. On top of this, every day there is a children’s dinner buffet; and if your children are as picky as one of ours they are always happy to make some chicken nuggets or pasta to fill their tummies.||The only downside of our stay was an impromptu fire alarm on our first evening. And while we understand this is completely unavoidable (and was thankfully a false alarm) it did feel like there was a lack of organisation and information to let guests know that it was safe to return. But, I completely understand, this is a difficult situation to plan for unless it occurs. ||Other than that little blip, it really was a most wonderful break. We’re already checking our calendars to find a free week when we’ll be able to return. As a family, we honestly can’t recommend the Waldhof Fuschlsee Resort highly enough.||Many thanks to all the staff for such a wonderful holiday.

Glorious setting overlooking Lake Fuschl, waking up every morning to the view.|Room was large, comfortable and clean ( missed a coffee machine though).|The resort is quite large and takes a while to find your way around. Despite the size staff were always friendly and helpful. Spa area is excellent as are the pools. Lots of places to sit scattered around the grounds. Small beach area is nice (and seeing how busy the lake gets at weekends with good weather nice to have this private area), also good having the SUPs, canoes and rowing boats. The lake is clean and good for swimming.|Enjoyed the food. Plentiful breakfast and then the lunch/tea selection. Dinner is 5 courses (6 if you have cheese). On the whole good, but somewhat erratic in quality and combination of ingredients. Soups were particularly weak. Felt as if chef was still experimenting. Hopefully the kitchen will find its way and elevate the food to the level the hotel deserves. Nice to be able to eat on the terrace, though the individual dining rooms were cosy.|Nice walk (11km) round the lake. Really easy to take the bus into Salzburg, 40 mins into the centre. And with the travel card, free!|Relaxing stay, fantastic location. Would return.

Great location with mixed experiences. I was so wanting to love this place. The location is captivating, but that's where the wonderful experiences end. There are no ACs in the room, so be prepared for hot nights. The service is mixed. On one night we had a haughty gentleman who had no interest in working there. Whereas the next morning we got the most amazing lady possible. The gentleman flat out refused to bring things when asked and rushed the rest of the party so much that they refused to order anything else. They do have a fly situation to watch out for. The gym has a great view but is way too hot to be practical. Given the price point, it's sad how lacking the service was.