Waldorf Astoria Bangkok

Our stay at Waldorf Astoria Bangkok was truly exceptional and easily one of the best hotel experiences we’ve had. From the moment we entered the room, the sense of luxury and space was immediately apparent. The room was beautifully designed, impeccably clean, and incredibly spacious, making it a joy to relax in. A special highlight was the thoughtful birthday surprise arranged in the room. The beautiful setup and attention to detail made the celebration feel very personal and memorable, and it was a gesture we truly appreciated. Breakfast was absolutely top notch and deserves special mention. The quality, variety, and presentation set a new benchmark for hotel breakfasts for us—it was easily among the best we’ve experienced. The location is also very convenient, with CentralWorld just a comfortable 10-minute walk away, making it easy to explore the city while enjoying a peaceful and refined stay. An outstanding hotel that delivers luxury, comfort, and heartfelt service at every level. Highly recommended.

We arrived at the Waldorf Astoria after about 20 hours of travel. We arranged a car to pick us up from the airport and it was seamless and incredibly comfortable. When we arrived, Ink greeted us at the door and brought us directly up to our room to handle check in. Our room was beautiful, the bathroom being particularly luxurious. After exploring the busy streets of Bangkok, returning to the Waldorf was like a breath of fresh air. We ended up spending so much more time at the pool than expected because it truly felt like an oasis. We drank many lemongrass gin and tonics. We also loved breakfast, it was one of the best hotel breakfast buffets we had. They had options for made to order food, but every day, we explored the many options available at the buffet. The mango sticky rice was better here than at some of the famous food carts we tried in the city.

Highly recommend this hotel. The rooms are beautiful, and the service is outstanding. I contacted the hotel ahead of our stay because it was my husband’s birthday, and they truly delivered—there was a personal chocolate cake and birthday décor waiting for us in the room upon arrival, which was such a thoughtful touch. Service throughout the hotel was impeccable, and the city views from the bar were stunning. The location is excellent, with easy walking access to the BTS and several nearby malls. Breakfast was another highlight, both in variety and service. The spread included charcuterie, Asian dishes, pastries, classic egg options, and more—everything was well done. Our only minor complaint was the hotel’s layout. The lobby isn’t on the ground floor, so you need to take an elevator upon entry, and there are multiple elevators depending on where you’re going. It can be a bit confusing at first, but it’s a small inconvenience. Overall, a fantastic stay and one we would absolutely recommend.

My main review is for the massage therapist Apple. She was super thorough with my thai massage and was able to work with firm pressure through out the entire session. She is excellent with stretching techniques as well. Overall I had a great experience and would highly recommend. The rooms are slightly dated but I appreciated the decor and the aesop bath products. Breakfast with omelette bar was nice as well.

Extraordinary 1 night stay during a layover in Bangkok. Everything about my stay was top notch but the highlight was the service. Very attentive and personalized even to the small details. The room was luxurious and high tech, and the views over the city were beautiful. The bed was so comfy and the whole hotel was just a pure piece of art. The restaurant on site Bull & Bear was a top notch experience.

Great location in Bangkok, with most things reachable either by foot or just a short ride. Always greeted with a personal note in the room and usually upgraded to a room with a better view makes me feel extra welcome each time.||One of my favorite hotels in Bangkok with really high staff attentiveness, cleanliness with large rooms, a lot of amenities, and a pool with great views. The breakfast is amazing. Huge assortment, friendly staff, and a Mango Sticky Rice-trolley (this should really be a standard at all hotels) which passes by during breakfast. ||The rooftop bar (indoors) serves great drinks and snacks. We also had the luck to see a thunderstorm pass during my last visit - really cool. ||When entering a Waldorf Astoria, I feel calm - with the atmosphere being spacious, luxurious, and modern. The personal touch and detail-oriented approach from all the staff makes the stay memorable.

To be honest we’ve stayed many hotels with a lot better service and room amenities. Employees do not seem to be very motivated to provide personalized service. For example no one in the restaurant is aware it was my husband birthday when we were there. Front desk did not provide any information of the hotel amenities until we asked a bunch of questions…things like that. Everything felt standard. However, we need to give compliments to whoever’s in charge of food quality control. We had several meals in house and none made us disappointed. Food itself deserved a five star. Hopefully hotel can improve service in the future to make it a full package experience.

As someone who’s stayed at top-tier luxury hotels across the globe, I don’t hand out 5 stars lightly. But this property earns it with grace. From the moment we arrived, the experience was flawless: the most welcoming check-in we’ve ever had, a calming and luxurious atmosphere that felt like a true retreat after exploring Bangkok, and staff who were genuinely kind, intuitive, and clearly proud of their work. Our room was thoughtfully designed, and yes—I’ll say it—the toilet was so good it made me look forward to bathroom visits. That’s a first. We hit a snag with the internet, but the team responded instantly with on-site IT support and even brought a backup hotspot to our room. That kind of proactive care is rare. If you value elegance, warmth, and service that anticipates your needs, this is the place. Waldorf Astoria Bangkok doesn’t just meet expectations—it redefines them.