Waldorf Astoria Jeddah - Qasr Al Sharq

I want to give a special and heartfelt thank-you to Abdullah Dafterdar, whose exceptional professionalism, kindness, and attention to detail truly stood out. Abdullah made every interaction pleasant and effortless, and his genuine dedication to guest comfort made a remarkable difference in my stay. Staff members like him are what elevate a hotel experience from good to unforgettable. I also extend my appreciation to bellman Abdu, super friendly and attentive, the housekeeping team, the butler, and the waitress at breakfast for their warm hospitality and consistent, high-quality service. Thank you all for making my stay memorable. I will definitely return.

Third time in this Cafe. I don't live here. I came only for the clean environment, quality of coffee, and good treatment of waiter. I usually come in the evening. I asked the receptionist in the hotel the name of waiter. She told me Pricilla. Pricilla was so nice with me of all time. Thank you so much Pricilla. Thank you for you treatment and your service

I had an absolutely incredible massage today at the Waldorf Astoria spa! From the moment I arrived, Al Anoud at the reception welcomed me with such warmth and professionalism — she instantly set the tone for a relaxing and luxurious experience. My therapist, Femia, was truly exceptional. Her technique, attention to detail, and calming presence made the entire massage unforgettable. I left feeling refreshed, balanced, and completely renewed. Thank you to Femia and Al Anoud for making my visit genuinely outstanding. This was one of the best spa experiences I’ve ever had, and I can’t wait to return!

Huge room spaces, quite and relaxing. Met ma'am Elaine and ma'am Jane (staffs) who we're so friendly and accommodating during breakfast. Overall great!

ّI had a wonderful stay at Waldorf Astoria Qasr Al Sharq last weekend. The atmosphere was elegant and relaxing, and breakfast was excellent with a great selection and a beautiful view. Elaine & Alnur provided friendly, warm, and highly attentive service during breakfast, which truly made the experience even more enjoyable. Highly recommended!

Hotel is perfect staff is professional Amani was very kind and supportive she is more than professional. Mr Khalid very supportive. I will write about the food and services I had delicious food and Elaine & Mary they are really professional and very nice welcoming and they give us the best service ever Thanks all I will definitely come again and again

Absolutely exceptional experience at Waldorf Astoria Jeddah! The rooms are stunning, the service is beyond excellent, and the location is perfect. I would like to give special thanks to ( Flora ) for her outstanding hospitality — she was incredibly professional, kind, and made sure every detail was perfect. Thanks to her and the amazing team, my stay was truly unforgettable. Highly recommended! 🌟🌟🌟🌟🌟

The hotel is undeniably beautiful and luxurious with stunning architectural design and impressive attention to detail. However, all the bathrooms had a very unpleasant odour that the hotel was unable to resolve during our stay. The swimming pool area was disappointing : old, poorly maintained, and in need of renovation. The service there was also very poor, like no one wanted to work. Breakfast was served by Elaine, who was absolutely wonderful and attentive, but overall the breakfast quality did not meet the standards expected from a hotel of this level. Room service was satisfactory, and the reception team were quick and helpful. The location is decent.