Walgreens

0 stars if I could. I’ve lived in a lot of places and this is the WORST pharmacy by far. Never have medicine in stock. Don’t expect to get through the line (inside or out) in less than 20 minutes all times of the day. Go somewhere else if you can.

I wish I could give 0 stars! To be put on hold 20 minutes for them to finally answer the phone just to be put on hold AGAIN for another 15 mins is RIDICULOUS!! To the person answering the phone…get another job! The attitudes and disrespect is uncalled for! Time for a new pharmacy!

The absolute worst pharmacy I've ever dealt with. Specifically, the pharmacy tech working Oct 28 2023 at 10:30 am. No courtesy, rude and put me on hold for 35 minutes and transfered me somewhere that just disconnected after several times picking up and putting me right back on hold. Walgreens has deteriorated to being the worst of them all. They need to review their hiring criteria and stop hiring to fill DEI quotas. I will be posting on every review site and to corporate as well as the Doctors office. It may change anything, but it may keep someone else from this experience. There's a reason they have a 2.2 review score.

Zero Stars! The worst pharmacy experience. Rude. They had my prescription ready; however, I was so annoyed by their lack of customer service I told them to keep it and I had my doctor call my meds to a different pharmacy. I do not have to put up with your rude attitude. Here's a thought: if you do not like your job - find another one! Switching my meds to a different pharmacy cost me time, but it was well worth it. I don't have to deal with lazy, rude, unhappy employees any longer!

Low low stock on items that were supposed to be on sale. When I questioned a staff member stocking some products I was told this is typical for this store. I am disappointed because this Walgreens is right outside a military base. Lots of traffic and should be trying to attract customers-not run them off. I am giving two stars because of lack of products. I would give zero but the young man who checked me out was polite and professional.

This has got to be the worst pharmacy in Goldsboro. 3 times I've been in the 6 months to pick up my daughters medicine for them to tell me it's ready only to get there and it's out of stock. After waiting more than 30 min. You would think they would not run out of medicine being that is a pharmacy but magically they do. Them yesterday they had to close and didn't inform the customers until you drive up and saw the paper taped to the window. I'm so done with this store. The only reason they got a one star is because I can't give them negative one hundred.

Do not come here for a vaccination/booster appointment. The appointment times apparently mean nothing and they will get to you when they get to you. When they do eventually call you up, they seem to have no idea what they are doing or why you are here. The one good thing about sitting here for over 45 minutes so far is I got to witness how poorly they treat their older customers. Is there anything better than watching 20 somethings disrespect our veterans. Well. Time to try to retrieve my vaccine card and go someplace else. Pathetic.

I was waiting to get my vaccine. They tell me it’s going to be an hour wait because someone is getting off work. I sit down to wait. I hear the loud mouth, rude pharmacist Heather say, after I finish filling out my paperwork, “vaccines aren’t my priority. So unless someone is going to draw it she’s going to have to keep waiting”.. but the pharmacist is the person that gives the vaccines and I also witnessed her be rude to an elderly woman too that was just trying to inquire about her medication. All I know is if vaccines are not her priority they should not be allowed to be scheduled at the time I scheduled mine for.

The worst pharmacy me and my wife have been to. The worst customer service of all time. The pharmacy staff have been very disrespectful almost everytime we have been there. You can't get the medications you need on time. They always have excuses as to why you can't get your medications. We tried talking with corporate headquarters about the issue and they would not help. I would recommend a different pharmacy, if you want to be treated with decency and respect. I've been cussed out by a person in the pharmacy. It wasnt a pleasant experience to say the least. Would not recommend them.

The pharmacist tech lady is extremely rude and unhelpful. Filing a complaint to corporate.

I've been trying to call the pharmacy for literal days now to find out if they have my medication in stock. I can never get anyone on the phone. I'll usually wait for about 7-8 minutes, someone will pick up, and then immediately put me back on hold again (without saying anything) then it'll hang up. In store experience isn't much better. The last time I was at the pharmacy I had to stand there for probably four or five minutes before someone said anything to me.

They completely forgot to finish one of my photos, I then asked for my second one to be wrapped (99 cents) and she said she couldn't add it in. Well first of all, how about do it for free since I had to wait for you to finish a picture that should have already been done? Terrible business practices, where he hell are y'all finding these people.

I have just had the worst experience ever at this Walgreens! So I spent quite a few hours working on photos, and submitted them around 7pm today- for guaranteed same day pickup. The time it gave me was 9:30. So I went to town with my husband to run a few errands, and we finished around 8:30. I did not want to have to run all the way home and back in one night, because what I am working on I need tomorrow so I planned on staying up late tonight to finish. So I called Walgreens, and "Lashawn" answered the phone. I said I would be coming in to pick up my photos tonight, and he said "They ain't ready" and I asked him what time do you think they would be ready, and he said "25 min". Like I said this was at 8:30. So instead of going there and waiting, I took my husband home, unloaded our purchases, and headed back. I arrived at 9:40, which was well after the time he said they would be ready, and after the time my order was supposed to be ready. I walked in and I could see a woman cleaning up behind the photo counter, and I already knew I was gonna have trouble. I walked up, said my name. She looked for like 5-10 minutes, then asked if I called and who I spoke with. I told her, and then she said oh he didn't finish before he left. I'm like okay... she starts pushing things around and says they aren't gonna be ready tonight. Maybe I can get someone back here and finish for you. I am annoyed because I came later to avoid having to wait, and yet I am still having to wait because they aren't done. I say nothing however. Then she starts making excuses, saying they close in 15 minutes, it's a Friday night, he closed down before finishing (even though you could tell she had been closing) and then she says there isn't any way she could have them printed tonight. She hands me the scraps of what they printed, and asked if it was right. I said pretty much, but this is supposed to be 2 books and I have more pictures as well. She's like you have more?? Yeah there is no way we can do that tonight. You'll have to come back in the morning. Then she says the morning manager might give me a discount or something. I'm like a discount? For having to put off what I am doing, go back and forth across town, take time out of my day multiple times for some photos? I can't believe it. If I was the manager I don't care if everything in the store was shut down, if a customer came all the way out for GUARANTEED SAME DAY PICKUP I would make sure to fill that offer. And also, I went in yesterday with my Grandma to pick up some medicine, and she had this label of this wrap she had gotten. We walked all over trying to find it, and finally went up to an employee and asked her if she knew if she carried it. I showed her the label, she said NO. I am like, okay, do you have anything else that is similar to this? She was like, I don't even know what it is! (In my head I am like, if you don't know what it is, how the heck do you know if you don't carry it?) I am so sick of terrible customer service. It wasn't even worth my time to argue with any of your terribly rude and lazy employees. I just smiled, said thank you, and walked away. It makes me think that your employees must be grossly underpaid, or you have terrible qualifications for hiring them. It's a small store, and both times I went in there was maybe 5 people max in the whole building. Most of the employees were standing around laughing with each other, and the rest were working but did not want to be bothered by us customers. I hope you guys get your mess together, because I (someone who spends quite a bit of money on photos) can take my business elsewhere. I plan on speaking to the manager in the morning and letting him know about all of this, but if he is anything like the rest of the people I have dealt with, I am sure nothing will be handled.