Walmart Supercenter

This Wal-Mart is always so clean, orderly, and things are where there suppose to be. You can always find large amounts of items you’re looking for and don’t have to worry about them being out. Customer service is horrible, they never smile, and never offer a helping hand. One lady that was greeting yesterday looked at me like I had the plague because I smiled at her and said hello.

Had a delivery scheduled which was “delayed”. ALL departments refused to answer the phone so I was forced to change to a pick up order for the next day. I go to pick up the order and 10 plus people were waiting for their orders from the previous pick up block. I was told only one employee was shopping for pickups and deliveries. If you can’t fulfill orders then stop allowing people to order. Beyond ridiculous and money still hasn’t been refunded due to having to cancel the order. If I could give zero stars I would. Columbia has gone to hell in a hand basket!

Luckily its not all self check like the 98 store is. However my cashier was rude. The store shines in some areas and falls flat in others. They do well with decorating and being a community but their employees are sullen. Their produce is great but their deli has out of dates. Their apparel is the best I've seen but their garden center didn't have any employees with three customers waiting. No one says hello or good morning and they look startled when you say it. I had to point out that my cashier rang my item more than once and she looked angry that I pointed it out and kept talking to the cashier at the register behind her instead of talking to me. They have grocery pallets placed in their layaway area by the toilets. All in all, I'm confused why this store is praised so highly.

Columbia MS Walmart- pickup is awful. Takes me an hour most times to actually get my order. They even gave my order to someone else one day after I waited an hour, then had to wait on the items to be picked again and they didn’t give me half of them. However, due to the app saying my order was picked up by the other person I couldn’t ask for a refund on the items I didn’t receive. If it’s raining forget about getting your order. I have been sitting here 30 minutes now and not a single employee has came out of the door. Some days I’ll only see one employee putting the orders in cars alone. They have too many pickup spots to employees ratio. Need a max of 8 spots and not take as many orders if they cannot fulfill them.

It pains me to write this review but I must. Mike is a great store manager but a majority of the employees there have forgotten what Walmart employees used to be trained to do when it comes to customers. There used to be a "ten foot rule" taught to every employee at Walmart. That if you came within 10 feet of any employee you smiled, spoke and offered assistance. Not anymore at this location. 90% of the employees of this store think you're in their way, they will run into you while shopping for Walmart pick up and not even look back. Most of the stockers will not help you find anything that has been moved within the past week of your last trip to the store, you're bothering them. The worst part of the store outside of the employees who used to be cashiers who now apparently get paid to stand around and talk to one another on the front end and make snide comments about customers has got to be the produce and deli section. There is one employee in the produce section if you ask her anything she will roll her eyes at you and walk off. She has done it multiple times to me never helped once, but I've seen her go and help other people that she apparently knows cause she will then laugh and cut up with them and ignore any other customer she doesnt think is good enough to help. I finally have had enough after today when it took me over 45 minutes to get my glasses reodered because the vision center screwed up my fitting of the $300 pair of glasses I ordered and paid for out of pocket. I had enough time to go to the deli get some thing and get back to work. The employee working the deli counter, sighed rolled her eyes and made a big production out of having to make a plate with three chicken tenders and scoop of mac and cheese in it. threw it up on the counter walked off. Never spoke, nothing. Anyone knows me I will speak to anyone at anytime and treat everyone with respect. Went to check out and had to listen to all the cashiers up front talking about what people were buying, what they were wearing and all the other things about people spending their hard earned money at their store that pays their salaries and provides employment to them. This used to be one of the best Walmarts in the area. But the building is needing a major overhaul again from the people working there to the bathrooms to even the front door thats been broken for weeks. Get it together. I will add Ms. Christy who stocks groceries, Mr. Cory in garden center and Ms. Wanda at the front end go above and beyond to help people. They are the allstars of this Walmart. Without them it wouldnt even be worth going too. Also please dont do the cut and paste generic response like everyone else's posts. We know you're not reading this Walmart.

Well stocked. Plus you can burn lots of calories walking from one end to the other at the Super Wall Mart. Location has friendly knowledgeable staff

Actually todays vist i found it most oddly quiet . And thin on customers . I tend to be a very observing Person, no matter where I am its as if i scan my path & surrounding area and today was different. Everyone semmed to be talking about the same thing . As though the audience were conveying over the same movie and I seemed to either be the weird guy that everyone had left out and or I was the main character in the live show of life.

This is a great Walmart. The staff are friendly. The store is very organized. The manager is helpful and polite. I love how Walmart delivers to my house now.

I got robbed at this walmart by the technology section. When i told the employees they looked at me like I was crazy. Thanks walmart for all the help in retrieving my money.