Walmart Supercenter

I had a very frustrating experience at the Hanford Walmart furniture department. The same accent chair was priced three different ways depending on where it was displayed: $198 on the end cap $182 on the top shelf inside the aisle $112 on the bottom shelf This is extremely misleading to customers and feels careless at best, deceptive at worst. Shoppers should not have to play a guessing game or hunt for the “real” price of an item. This reflects poor organization, lack of oversight, and weak management in the furniture department. Also the little black table scanned at 24.00 dollars instead of 14.00 as indicated. If pricing accuracy matters to this store, there needs to be immediate retraining and accountability. Customers deserve transparency and consistency, not confusion and wasted time. Very disappointing experience.

Ordered for a grocery delivery, told they couldn't and changed to pickup. I drove to the store and left empty handed. To bad you can't charge them for time wasted. Anywho, called the number on the sign. Apparently the mailbox is full. Got hung up on. Went into the store and they directed me back to the pickup area and to call the number on the sign. Same thing. No answer, mailbox full. Spent another 10 minutes trying to get out of the incredibly unorganized and chaotic parking lot. Overall not the greatest experience I have had. Scale of 1-10. I give it a solid 1. Great job!

⭐⭐⭐⭐⭐ I had an amazing experience at the Walmart in Hanford, CA! This store is absolutely massive, with a fantastic layout that makes it easy to find everything you need. The selection is incredible—whether you're shopping for groceries, electronics, home goods, or clothing, they have it all, and the shelves are always well-stocked. I was blown away by the variety and quality of products available. The self-checkout was a game-changer! It was super speedy, with plenty of stations open, so I was in and out in no time. The staff were friendly and helpful, always ready to assist with a smile. The store was clean, organized, and had a welcoming vibe. I also love that they offer great prices and frequent deals, making it a budget-friendly option for my family. Overall, this Walmart exceeds expectations in every way. It’s my go-to spot for shopping in Hanford, and I highly recommend it to anyone looking for convenience, variety, and excellent service! Keep up the great work!

I like the greeters and I always liked their prices they're getting more people and to service all the areas in the store for if you have to ask questions or get something out of a lock cabinet along with the registers when you pay to go out very good experience and I always enjoy Walmart

The store is clean and even the parking lot feels safer. The prices are getting to be wild but that is the way of the world right now, even for Walmart. The Walmart app and the Walmart+ pay ability needs some work. Improve store wifi if you want customers to use the app..

The savings are coming, the savings are coming! A well stocked Walmart Supercenter. All departments are labeled and easy to find. Food, clothing, household items, furniture, bakery, auto center, gardening pharmacy and electronics. Staff are friendly and helpful.

Came to buy a bike for my son, asked over 6 ppl and had a lady page 3 times and waited over 1 hr and still did not get any help or response what so ever. Worst walmart experience ever! We left not able to get a bike. We do not recommend getting a bike here due to poor customer service and lack of assistance. We had over 20 workers pass by and no one was able to get someone to unlock a bike. They lost out on us spending $400+ due to lack of service

This was my first visit. I tried to get help by pressing the call button twice and waited for more than 10 minutes, but no associate came. I finally decided to leave without any assistance.

The prices here are great and they keep the store clean and stocked. Very good compared to other Walmarts

It's 6:53 PM Wednesday February 5th. For the fourth time in several weeks, I've arrived here and none of the handicapped carts are charged. This is extremely frustrating, as I can't walk around and go grocery shopping pushing their really heavy carts. I spoke to someone about it and she told me that the other side of the store, which was a long walk for me, might have one that was charged. So I walked all the way down there and found one. I think someone should gone down there and got one and brought it to me. That would be good customer service. But that didn't happen. Also, as I was trying to maneuver my way down the main aisle toward the pharmacy, a very large unmanned machine came headed straight at me and almost hit me. I was able to stop in time, but then within seconds, it was surrounded by people coming from every direction, who could not get past it, and it would not move. I finally flagged down a woman who was walking around in the self-check stands and she came over and told us that we all needed to back up and get out of its way because when too many people get close to it it stops. Oh my God, we always have to pay exorbitant prices, even at Walmart, but now they're laying off and firing people and replacing them with robots, which causes us to have to change our way of shopping for those robots, and they are dangerous as well! I am incensed! I was looking for some hydrocodone cream, in the pharmacy and it was closed, but it has metal pull down windows with holes in them that you can barely see through and you can hear every word that is said in there. Two women were talking and joking around with each other, using extremely vulgar language and all of us in the area could hear them. We were all looking at each other in this night and discussed and shock. To make matters worse, while I was still sitting there, one of the young women walked out (she had dyed red hair) and I stopped her and said "Excuse me, may I speak to you a moment?" She hesitated, and then stepped a bit closer to me and I said, politely and not in a non- accusatory tone of voice "I don't know if you're aware of this, but everyone out here has heard your entire conversation back there, and your language was vulgar, and a lot of us out here in the aisle were very uncomfortable about that. It's really disrespectful to Walmart customers, and I'm sure your bosses would not be happy about that. I'm threatening you in any way I'm just asking you to tell your coworkers that." She gave me a weird, kind of eye roll and semi-smile, and said "yeah okay" and walked away. Had she responded differently to me I wouldn't be posting this review. Everybody makes mistakes, but what she did was very offensive and she made it obvious that couldn't care less we all heard it.

Poor customer service. Today is March 3, 2025 and the line at the money service desk is super long. There is only (1) person working the desk. I was here 4 hours ago and the line was down to the eyebrow salon, with only (1) representative behind the desk. The line is now to the vision store and it is the same (1) employe working he money service desk. This is very bad customer service. I will not be coming back to this store again.

How are u going to let customers buy stuff online and have curbside when u guys don't even have the stuff in stock. I literally wasted my time. I'm not from Hanford and had to make a journey to get the items I had BOUGHT just to get an email 10 minutes before pick up time that it was out of stock. Now how are u gonna take my money, confirm my appointment, I drive 25+ miles, and get an me an email 10 minutes before pick up time saying it's out of stock!? Thats ridiculous. Don't waste ur time at this Walmart. Call ahead and make sure they have ur product in stock or be forced with a huge disappointment at arrival.

Well For one thing, I'm frustrated. Every order I make, and I usually make very large orders. I'm always.missing several things on my list. It several fails, its frustrating, even more so that it takes 1 person to take the order then another person to deliver it. The delivery person doesn't know wether the order is right or not. Yesterday I made a little less than a $200.00 order. I'm waiting for it to be delivered. Well it never was delivered, so I sent back to the website to see if there was a problem. But of course, my order wasn't on the site. Now I'm puzzled as hell. So I call the o line and delivery number. The phone rings 29 times and No One answers the phone. This is Not tje firstntime thi Has happened!. I wish Wal-Mart had some compatician. Then they might do a little better!

I think this Walmart is good to go to early in the morning. My return went really well. But sometimes employees do not know where things are like J had to buy a certain type of Hershey chocolate that was a certain size and no employee could help me. I also was looking for a specific spice and the lady gave me the wrong one hence having to return things. I also once was looking for cups before Christmas that I could put sleeves on as cute gifts for a gift exchange and an employee sent me to the disposable cup section. If you can find it yourself then you a better off here.

This place sucks they never have enough workers, never have enough key carriers and forget about getting an item that's locked up you'll be wasting your time, you'll end up pressing that red button over 20 times to never be helped out. It's ridiculous the customer service here just sucks.

If you need something behind the glass doors they have everything stored in your screwed. No employees will help you, they'll all walk past you and say they don't have the keys but they'll call someone who does and they never do so you stand there for 35 mins waiting. I even called the store to get ahold of customer service to have them send someone to the back but they also don't answer their phones! 65% of their employees that do the outside orders pushing those carts around are rude as hell and can't be bothered with simple questions. I hate this Walmart and I think I may just say screw it and shop target instead and pay the extra money because Walmart sucks

If there's an item that's behind glass doors, you have to push a red button that calls a team member. I guess that's exempt from this store. I pushed that button 4 times in the span of 10-12 minutes. Nobody came. I could hear the "assistance needed in pets" from nearby employees, yet nobody came to help me. I found an employee and told her. She said that they should be coming. After I told her that I did push the button and waited now 15 minutes, she sighed and asked another employee. The other employee said, "Yeah I don't know. I don't have the key to pets" and continued walking to the back. The woman told me, "Sorry" and walked off. I didn't get what I needed. Just for dog flea medicine. Insane. Poor cooperation, lack of empathy, and judgement. Walmart Corporate needs to look into this management.

I despise Walmart with a passion. I was required to work here as a vendor. It was horrible. It's big, it's ugly, it's noisy, it's crowded and the stuff is really not that inexpensive. Actually, a lot of the merchandise is low quality and way overpriced for what it is. I'm not into the "one-stop-shop" sales model where they have a little bit of everything, but the selection of what they have is very limited and bad quality. I do not like the idea of buying clothes in the same place I buy groceries. Regarding the self-checkout, there are people with a full cart of groceries slowly scanning each little thing while I am waiting behind them with only two things I wanted to buy. I know sometimes they have "15 items or less" lanes, but not always. So I go to a lane with an actual cashier, but the cashiers are about as slow. (I figured that since I have to be in the store anyway for my job, I may as well buy some things while I'm in the store.) The waiting around is just not worth it. Target is not much better. I also happen to know that the managment at the Hanford Walmart are not very nice people. I don't blame the employees for being rude and stressed out, honestly. Say no to big box stores. Shop at little stores where you can easily find what you're looking for with no stress.

The bakery there is awful!!! We ordered cupcakes and a cake a week ago to be ready for pick up today at 4. We received a cancellation email today 2 hrs before pickup! Went into the store and no help also a bunch of other very upset customers that were done the same way. Oh and it will take 10 days for a refund. Another reason why I normally prefer local businesses that actually care about service. Will NOT be using this location anymore

Employee Jenifer in the makeup department was the worst. At first, We asked if she could help us open the nail case and without even looking at us she just says "mhm" Ok. Fine. However when I went back because I forgot something, I heard someone asking for help in spanish, she rudely replied in a sarcastic condescending way "I dont know what you're saying. I dont speak spanish" like it offended her so badly? That's when I stepped in and helped translate, and the whole time she was scoffing and laughing to herself in a mocking way!! Horrible and completely racist.

Saftey hazard, poor service everything is closed in here after 8pm they close almost every self checkout and have no cashiers which is managments fault but yet they start throwing boxes down before closing boxes stacked high enough to fall down and crush an old lady.

Bad and then VERY GOOD thanks to an Associate, Justin. Unlike five (!) other associates - and two calls to the store's mainline - while I waited patiently in the paint section for someone to open the locked case do I could buy one can of spray paint - Justin actually stopped what he was doing, listened to me and made a call. I found him working in appliances - after pressing the red button in paint about 7 times over 25 minutes and failing to get any associate in hardware, auto and garden to assist me or get help Ifound Justin a few aisles away. Within four minutes another associate came w/keys to get my paint. She apologized profusely and said the person who worked in that department should've been there but has not been there and I knew for a fact that person hadn't been there for at least 25 minutes. I didn't get her name but thanks to these two. A note to management: when a customer asks any associate for help, please get help for them even if they are not a senior citizen like myself; learn from these two associates seven others did just the opposite of what could have easily been accomplished. And while keeping your items stocked is important, assisting a patient customer is also very important. Nobody should have to wait. 25 minutes for a key. Courtesy is job one.

My daughter is disabled and orders food to be picked up Twice i parked and called. No answer. I called to talk to supervisor. No answer. Finally twice I've had to go stand at their delivery door to be acknowledged. . Once my wait time was 30 min or more.

I love this Walmart. it seems the other reviews that are giving a one or two or three star must work for a competitor or something because this Walmart is top on my list and always will be. they are always friendly and it's well organized and always busy because They Are Good!!!

Always messy inside with things off racks. Need to clean up floors a bathroom. Cashiers are extremely slow and seem to leave lights off so they don't have to work.

Covid-19 Phase: This store is HUGE! Everything you can think of and then some! The grocery area is awesome! That was the area I stayed in. There is so much to see! I went to just get gum! I should've known better! I bought more! Lots of great stuff! Almost forgot the gum! I checked out and the worker was very nice. Long line, but moved fast. The store was clean and well taken care of! Covid-19 practiced correctly! Great service and awesome stuff! I look forward to going back! I missed a lot! Highly recommended!

i called to asked about a question every time I call I get the rudest feedback. also Get hung up on as I'm still talking and I was not being rude at all

This Walmart has a solid automotive section. I also like that they have a lot of parking spots for online pickup. I'm not keen to go inside as it's either crowded with regular folks or nowadays, employees fulfilling online orders, which can be quite the hassle to deal with when you're bumping shoulders with employees while trying to grab the last cabbage haha. The grocery section is not always fresh as well. I don't think this Walmart has a good perishable grocery area. I feel the building is starting to get outdated. I also think that there's usually not enough employees available to check people out. I prefer self-checkout, but I feel sorry for older people who don't know how to use the system.

This morning my wife and I stopped in for a few things and found no check stand open. Only self check out. I had a six pack of beer and the sign at the register only said they would check ID. The associate came over and told me that I would have to go over to customer service (which of course there was a line). The associate there checked me out but since we had a bunch of bananas and she didn't have a scale, that I would have to go back to self check out. Left the bananas. I was super polite when I expressed my frustration. Her response blew me away. "If you don't like it, go shop at Save Mart or something." This store has a bad reputation and I can fully understand why. I won't be back!

They are not supposed to be checking receipts here. Don't be fooled. I think this place needs a lawsuits filed against them. Don't let them check ur receipts it is not under there rights!

The worst customer service experience of my entire life was today at the Walmart auto center. I ordered tires last week from Walmart online that were due to be delivered to the Hanford Walmart on Monday. I scheduled to have my tires replaced on Wednesday. On Tuesday, I received notification that my tires were delayed. Naturally, I needed to know how long they would be. I called the auto center several times, and no one answered. Okay, so I contacted Walmart online customer service, and they told me there was some sort of mistake and that my tires were there at the Hanford Walmart. They told me to contact the auto center. Okay, I called several times, but they didn't answer. The next day, two hours before my appointment, I received a notification that it was canceled because they didn't have my tires. I called, and finally, I did get someone who told me I could "come down and check." I went down there, and they swore to me that they didn't have my tires and that Walmart customer service didn't know what they were talking about. So they went and checked in the back, and sure enough, they did have my tires after all. Well, one would think that this experience could be salvaged because I was still 30 minutes prior to when my appointment was to begin. Well, as it turns out, because they mistakenly thought my tires werent in yet, they mistakenly canceled my appointment. They said, "no problem", they'll put me on the walk-in list. I walked around Walmart for about an hour and realized I hadn't gotten any notifications. I walked out to the garage, and there was a line of cars, 4 open lanes, and one lane where one guy is standing there not actually doing anything mechanic-like. My car wasn't even in the line. I asked a passing mechanic how long before they got to my car and they said 7 hours. They expected me to wander around walmart for 7 hours without telling me because of their epic failures. I will never, ever go back to that Walmart again. They are literally the worst. I went to their online chat section and they apologized again and again, and I was like, "Stop interrupting, I'm not finished". If I could leave zero starts I would.

Probably wont be back after the last few experiences at this Walmart. This review is only for the Hanford location. They lack customer service and they rarely have cashiers at the registers. One trip I ended up putting 4 bottles of alcohol back due to no cashiers being available and purchasing alcohol at self check out isnt allowed. The lady informed me I couldn't buy alcohol at self check out. Even after explaining that there were no cashiers so how are customers supposed to buy it? The lady said well call and complain. I asked for a manager, at this point the lady finally mentions I could buy it at customer service (that should have been mentioned in the beginning rather than being rude). I ended up putting the bottles back. Regarding the last trip to this Walmart, I was at self check out and I notice my tp was wet. I asked the lady if she could take the tp cause its wet and she questioned where and inspected it. Um ok there was a huge hole in the package so I showed her. I asked if anyone was able to get me a replacement because I was already ringing up items, had my 5 yr old, and also had ice cream. She says ohhhhh let me see, then came back and said its going to be awhile. I told her you know the last few times the service has been awful this store should fix that. I asked for the general managers name and she refused to give it to me. Last time I will go to this walmart. I work in Fresno and luckily the one by my job is way better.

I'm not even going to say a whole story. Just try to call any department besides pharmacy . Saddest Walmart. That's why we have target next door.

NO LONGER OPEN 24/7! New Hours Closed 1am-6am They didn't even tell the public just wasted quarter tank of gas.

I hate it here. Literally the worst customer service ever, but then again what do you expect? The woman who looks like the fitting Walmart version of a terrible Wendy's girl left over four other customers and me waiting for over 20 minutes because she decided to lock herself out of her register at the makeup section register. Ma'am, you are terrible, saying "I want to take my lunch" instead of just opening the locked merchandise for us and boxing it up real fast. Her way of handling the situation was terrible. Big thank you to the young man wearing the black button up and dark blue vest with the headset who helped us all within a span of 5-10 minutes.

Slow slow slow. The purpose of curbside is to skip lines and be "faster" been waiting in the parking spot for 35 mins for them to just bring our 2 things. Worst of all there's employees,at least 4, just outside standing around talking not doing anything instead of completing the orders. Curbside parking was packed with no ordered being sent out

It's pretty crazy that I've been sitting in the pickup spot for over an hour and have only seen 3 cars get their orders. They don't have anyone working in the pickup section. My order has said ready since yesterday, they took forever then and are still taking forever today. The order should still be ready and should have been in my truck an hour ago. Nobody has come out to give anyone an update on why they can't do their job and move groceries from a cart to a trunk. Insane

Ordered a solar camping shower and gel pack replacement for a portable toilet. Toilet Item package listed 6 and received a badly damaged package with 5 replacement bags. Both shower and toilet bags were packed inside another box for shipping. They want me to return the t-bags at a cost of almost $10.00 shipping. Item was a little over $12. Bad business. Will order straight from the maker on future items.

I went into this store to pick up some pet supplies, and was absolutely shocked at the state of their aquarium livestock. Not only did they have multiple dead fish in several of the tanks, but there was a dead fish simply left in the sink near the aquariums to rot. Several of their betta fish were in cups with visibly discolored water and several of them were already dead. The smell was absolutely atrocious and the fish that were alive were visibly stressed (gasping at the waters surface, clamped fins). If you're going to sell animals it is your responsibility to ensure that they are well cared for. This is completely unacceptable.

This store has gone completely down hill. No more cashier it's self checkout. And when you have a lot of items and know where to put them as your checking out it sucks. I waited 25 minutes for someone to come unlock the cabinet in the pets department I left my whole entire cart full of stuff there walked out. I've also tried the home delivery I waited 3 day it never came and they just canceled my order without me knowing. I couldn't get in touch with anyone at the store via telephone. Doing Covid I'm considered in the sensitive group so going inside the store wasn't something I should've been doing. So I won't be going back for a long time if ever!!!

I used to love shopping at Walmart... but now I try to avoid it. It's very irritating that since they have self-serve or scan and go, you still get stuck in a line trying to exit because one associate has to check all the items to the receipt. Sometimes I only have a few items and I'll have to wait in a line where everyone has a full shopping cart! If you are not trusting of your clientele, don't install self serves - simple!

Shout out to Jude!!! I came for one thing and it was soups and I was kinda surprised to see the almost every single variety gone (most likely due to COVID) I see a palette in the aisle and Jude was kind enough to pull a pack out from the middle like Jenga lol! Give that guy a raise cause I was craving soups so bad and he did it with no attitude and was super cool about it and they were closing like in 10 minutes too!

Rudest service! Thank God For Self~Service checkout. People need to be grateful for the jobs they have & realize they have an obligation to serve the public. The attitude of the staff must reflect to he management. Alongside the Customer Service Department for Money Gram is just as bad on providing pleasant service. I know now when I travel from Coalinga to shop I need to find items on my own, get money orders from my bank or wire $ from other places, and use self~checkout from now on.

I am officially done shopping here. Today was the last straw. So I am here to whine about it on Yelp. I was double charged for multiple items. I stupidly didn't check my receipt, trusting the cashier, until I got home to Lemoore. It happens. So I called to speak to the Service Desk or a CSM. I was on hold for over 30 mins. During this time, the operator in the fitting room picked up four times asking where to direct my call. Each time, I let her know I was still on hold and waiting for someone to pick up at the Service Desk. NOBODY ever even picked up the phone. So now I have to drive back to Hanford AGAIN to talk to a human being, which we all know will be a fun time. It's obvious that NOBODY at these stores cares about customers. It's low prices draw people in. You can never find an associate to help you. Nobody answers the phone. Cashiers are rude and incompetent/careless. That's if you actually use a cashier instead of the automated registers which rarely work properly. Oh! And don't forget to show your receipt on the way out because even though you just spent hundreds of dollars, you may be a thief. Btw, I worked for Walmart for years. It was a different store and I guess we had better standards there. This Hanford store is disgraceful.

I went to Walmart this morning to pick up a few things for dinner. Considering it was Mothers Day, surprisingly it wasn't as busy as I thought it would be! And thank God for that! With all of the self checkout lanes the company has placed within the store, there was only one lane open with an actual human being at the register. There were at least 7 people waiting in line at the time. Which I waited in line for at least 15 to 20 minutes. Has personal interaction and customer service become so unimportant at Walmart, that they would assume that most of their customers would want to scan and bag their own purchases. Call me old fashioned, but some of us still like the personal interaction with the Walmart associates, the true heart and soul of Walmart. They are the reason for the continued success of Walmart. Just how important is customer service nowadays? How sad!!!! 9:40 am, and only 2 checkers open! Their customer service is only getting worse!!! Hello Target

So tonight when I went into Walmart I spent a much longer amount of time there on top of the lengthy time I already probably would have spent there. What took me much longer today is that they are pretty much done with the renovation they been doing lately and I do not know where anything is at anymore..I don't think Walmart had to make those changes because the customer service stays the same..usually not as friendly as the commercial makes them seem. Prices seem to have went up a bit too! Guess we have to pay for the renovation or something, I have to park even further in the parking lot due to all the extra handicap parking they made. (Which it is very beneficial to those who do use them legally.) They probably don't have to pay as many people for working as a cashier now since it Looks like most of the lanes are self check out now. I also notice that half if not more of the self check out lanes are always closed or they are working on them for some reason. I always notice that big tall white man with the pony tail who pretends to be a shopper, well he is always following people every single time I go in I see him lurking around the corner spying on different people who he probably is assuming is stealing..seriously come on....everyone knows he is not a regular everyday normal customer when he happens to be there every time anyone goes to Walmart or how he never checks out or pays for what he acts like he was shopping for. And I know I am not the only one who sees him creep'n round the corners following little girls or whoever he follows..they should definitely considering placing him in a different department or keep him in the surveillance room and have other people that can maybe do the pretend shopping better than him. Customer service doesn't seem to be great and items are never where they should actually be..that's why I love Target!! Customer service is 10x better than Walmart. Walmart also needs to retrain all employees on customer service protocols, rules and regulations..

Where to start. First, it was the water machine located in the very rear of the store. It was out of service for a very long time with no sign on it nor in the front of the store to tell folks they need not walk their empties all the way to the back, only to have to return empty. After four trips and telling associates they should put up signs, to no avail, I found a cheaper and more reliable water dispenser nearby. Then there was the return of an appliance which failed after six months of service. I called the manufacturer who told me that Walmart had extended the return-to-store policy to one year. Yaa! They gave me a reference number and told me to ask for a manager to call them if CS wouldn't accept the return. CS "foreman" wouldn't call them, wouldn't get a manager out of a meeting to do so. I finally went to another associate at the entrance who was kind enough to call one of them in the meeting to help me. He ran it through without question. I then ordered a different replacement from the online store which was set up for pick up Friday after 6P. I got an email close to 8 saying the shipment had been delayed. I checked Saturday morning and found that it had been delivered to their dock Friday AM! Called Pickup dept three times but they never answered! As they say, "You get what you pay for."

Unbelievable. Not ONE check out was open. An employee told me that I HAD to use self checkout. I only did so because my daughter was with me and had items in my cart, otherwise I would have left my cart and walked out.

The women in electronics are rude(excluding Rebecca). They are not helpful, they ignore you, are short with responses and answers. They don't say thank you or have a nice day, they don't even respond if you say it to them. They have terrible attitudes, walk away and talk to other associates and ignore you waiting at the counter. Don't bother here, go to Target instead.

The other day I was in Walmart grocery shopping and I decided to take a glance at the fabric department. There was an employee waiting by the fabric department, putting fabric away. At that moment I didn't need fabric but I did appreciate the fact that there was someone ready to help. I went to Walmart today and again someone ready to help. Next time I need fabric I will check out Walmart and see how fast I was helped, and how polite and respectful there employees are.

I would do 0 stars if I could. I have through a 2 month war trying to get my cell phone replaced. I have been using Strait Talk for approx. 6 years. NO problems with Strait Talk, I will do a separate review on them. Having 15 years restaurant mgmt. experience I could feel the poor attitude of the first person I dealt with in Electronics. I wished to keep my original phone number. The guy tosses 2 phones on the counter and told me that I should put the sim card from my old phone in the new one. Never a word about what capacity. He asked if I had been in line. I have a heart problem and had to take a breather after walking from the parking lot to the back of the store, where Electronics was. I later spoke to Strait Talk and they confirmed that the guy at Electronics should call. I thought well, I'll go "upstairs." Never received a call back from the General Manager. Meanwhile.....my phone is getting worse. So...I thought I'd contact the "Marketing Manager" which is their term for District Manager. No call back, no nothing. I called customer service (corporate) 2x and nothing. "Wait, there's more Johnny...." I started calling other Walmart stores in the area including Fresno and they have the same setup, which to me meant the same junk. I called the Walmart Supercenter in Clovis.....and the guy told me to go back to IDAHO,2 states away to solve the problem. As mentioned I will give a positive rating to Straight Talk, as they were not the problem. I told Strait Talk they should open their own stores and pull all their products out of Walmart....everywhere. I am changing cell services...today.

If wanting a consistent and reliable grocery order pickup service, this is not the place. Initially we absolutely loved the Walmart app order, schedule, and pickup service. Lately it's become a disaster, completely unreliable and disorganized. The bad part is they just keep you waiting, sending messages and notifications our order has been delayed with no time frame in sight. Where is the option to cancel the order entirely or reschedule to a time the next day? As a customer, being in limbo and waiting around for the staff to figure things out is not the definition of excellent customer service. Also preorders should be expected and ready given they are placed 24+ hours in advance. Extremely disappointed with this service.

I Would Like To Give A Huge Thanks To An Employee Named Preston For Having The Time & Understanding Patience In Helping Me Locate Several Things Needed But Was Giving Bad Information From Other Employees Prior To Preston Helping Me Out. He Is The Kind Of Employee That We As Customers Would Like To See In Everyone. He To Me Went Far And Beyond In Tending To My Needs For Items That I Was Having Trouble Finding. In Is Very Refreshing That He Keeps Up With Merchandise Locations Especially When The Store Likes To Move Things Around Often. Thank You Preston For Your Help In What I Needed Which Made Me Comfortable To Know That Great Customer Service Still Exist.

Amazing service everyone is so helpful love how everything is sanitized. Love all the open self checkouts

Typical super Walmart. Nice that it's open 24-hours a day, most days of the year. They do close the major holidays. I've never written a review on this place because well it's a Walmart. Service isn't the greatest (you get what you pay for), their prices are reasonable, they have almost anything you need, and you can't forget the questionable clientele. To avoid this I've made a rule for myself. I will not set foot inside of this store after 10a.m. With no real scientific evidence to back this up, I have determined by experience that most of the questionable shoppers arrive after 10 in the morning. Your also more likely to be harassed by shady characters floating around the parking lot selling over priced candy bars for some questionable organization. My suggestion, after 10 just save yourself the headache of the crowds and hit up target right next door. You'll pay a little more, but avoid the crowds and shady characters which Walmart attracts.

This location is always busy but I feel like all walmarts are busy. I live in a small town where everything is over priced so I try to come to walmart for most items we need. The store is usually kept us when I go. There are those days where it is not but not a big deal to me. I love walmart I'm general so I dont have any complaints at this time.

First, let me say this 3 star review does not mean I have sold my soul to the devil. I hate you, Walmart. And i hate your rollback prices because they lure me in, only i have to wait in a 2.5 hour line to get my 3 items that are 15 cents cheaper than Target. those are the minutes of my life i really ponder how low am i willing to go for cheaper items. Anyway. I wouldnt normally write a reveiw for Walmart because they're mostly all the same - just varying degrees of cleanliness (though I DO truly think Hanford's is one of the cleaner ones here locally). Like Lucy mentioned, there's fabric here (yay!) and they have a crafting section that is slightly impressive for a Walmart. Initially, i dismissed this area, but when it came to wedding stuffs, in desperation, i came here to see what they had. They have Wilton brand stuff and it's not really that bad. Honest. They have tulle like Michaels but cheaper. They have some things that Michael's does but cheaper - for example, toasting glasses are $10, at Michael's they are $24. They sell 24 packs of mini bubble packs for $3, when vs Michaels it was around $7 for less or around the same amount, i forget. I would definitely come here when doing a craft project just to price check - you never know. They even sell Martha Stewart brand crafting supplies here. A tip: when the lines are looooong, try and sneak into the auto side or jewelry side to pay for your items if they are available! But they can't help you if you have groceries, something about their register needs a weighing machine.