Walmart Supercenter

Over the past few years, I’ve noticed Walmart move away from what made it such a convenient and customer-friendly place to shop. Since the pandemic, stores no longer operate 24/7, and instead of improving the in-store experience, they’ve added more congestion and less service. Aisles are now routinely cluttered with DoorDash and Walmart “pickup” shoppers competing with customers for the same products. Stockers and their oversized carts often block aisles during busy hours, when stocking used to be done overnight or during low-volume times. Self-checkout has replaced most cashiers, creating longer lines and more confusion, especially when purchasing age-restricted items or dealing with the increasing number of locked cases. What’s worse, Walmart now stations employees to watch you scan your own items and check your receipt as you leave. Walmart used to be about convenience, selection, and value. Today, it feels more like a warehouse you have to navigate on your own. I truly hope management re-evaluates how these operational changes affect the actual shopping experience.

Today I did the pick up Service. I ordered a grill. It was super convenient only because the App I’ll let you notify them that you’re on your way then when you arrive, I was assisted, by a young gentleman. He brought myself right out. He was very polite the delivery was so prompt fast and easy, I tipped him, he didn’t seem like it was a regular occurrence. Which it’s a bit disappointing only because if we go to a restaurant and use that to go Service we tipped why wouldn’t we tip these employees as well? Anyway great experience

My Walmart Pharmacy 6140A University Drive in Huntsville, Al is the Best‼️‼️🙂🙂I wouldn’t go to any other Pharmacy. Everyone there is so nice to me. Especially Tina who always helps me checkout. And Kim who at times gives me some much needed advice. Those 2 always go above and beyond to help me and sometimes my husband. Whether it’s a question or needing to find something. They are always there to help. My Walmart pharmacy 6140A University Drive in Huntsville, Al get 5 Stars 🌠🌠🌠🌠🌠 and so does everyone who works there. They really care about their customers.

Was told i had to leave parking lot, no signs saying no parking. Was threatened by walmart employee..for not moving fast enough..I was sitting in parking lot trying to purchase tires for my vehicle, and or an air pump, along with my supplies for the week. Then he followed me down to petco and said walmart owns their parking lot also. But took my pet in petco anyway. So more threats. And then alleged to call police on me, took photos of my plates/ sticker on side. Other walmarts in area. People living in motorhome could stay. Maybe if app worked faster. So glad I didn't waist another dime there.

The tools are locked up and when I finally was able to track down a salesperson after 10 mins, they said they pressed a button and "hopefully someone will show up". I waited another 10 mins and another salesperson walked by and said they couldn't open it either and I'd have to go to Customer Service and hopefully they could open it. I went to Customer Service and the line was 4+ deep. I didn't have any more time to spend waiting for them to open the locked tools, so I just left. Not sure how they sell any tools when they make it this difficult to buy.

Probably the worst Walmart in Huntsville. Never stocked. Price tags always wrong. Employee attitude is in the gutter. I'll pay 2x the price at Publix down the road than ever shop here again. BTW these photos are their trash can aisle. The 27$ rings up for $80. The $18 rings up for $50! What a joke!

I bought this lovely & easy to assemble Art & Play for my 6 year old daughter! I was literally able to put it together myself, usually I’d have my partner handle it. I was skeptical at first only because it was for 3+ and my daughter is kind of tall. It all worked out in the end and she loved every bit of it. Thank you Delta Children !

I can not believe after 3 days you still have this garbage still on the shelves you should be ashamed of yourselves It shows you really don't care.

We were in the technology section we asked 3 times to get something unlocked from the glass case he's said "sure" every time. This man played on his phone in front of us waiting, just walked around us doing nothing, talked about his plans for the night with another worker. All instead of helping us unlock the case to get one thing out. We were waiting there with him just watching us for 10min. Eventually we asked the older lady checking people out and she made him open the case. Actually insane work.

9p. 3/23. Young lady at "door", grocery side. Prior to arriving I went to the WM app to ensure an item was sold, and even told me "K1" Me: hello. She: back still turned, only turns her head around Me: remains silent until she turns to face me Then hello again She: yes? Me: can u tell me where aisle k1 is She: (pointing to A). This says A, so I guess in the other side if the store. This is grocery Me: right. But the item I'm looking for is tea, wouldn't it be in grocery? She: I don't know. I just work the door. She promptly turns her back to me I walk away, open the Walmart app again, find the local store/map, and follow it to K1, which is in the REAR of grocery When I leave she's chatting w a co-worker about how the site give zero F's if u come to work or not I shall not return

If I could rate this 0 stars I would. The most incompetent people work at the University Drive location. I am a spark driver part time and this is the WORST location. The past 3 days I've accepted offers and no exaggeration the orders either get canceled or take forever to come and what adds insult to injury is after a after a long wait time I see cars that came AFTER me getting serviced before every time. I've even canceled orders while in the parking lot and accepted new offers in HOPES that I can finally complete an order nope. Nothing. Same delay. I've missed out over $200 dollars with this location. They need to do away with spark driving at University they already don't have enough parking spaces designated for spark and the workers are slow as molasses .

I ordered Walmart pickup. On arrival there was a gentleman that immediately walked up to my car, asked for my name and checked me in. He was back out with my groceries in no more than 5 minutes. He was very polite and overall made this a very pleasant quick experience for me! I love the Walmart pick up - it's so convenient and you don't have to deal with the dreaded check out line. All of my groceries where exactly as requested, fresh produce as well. On the outside this little shopping area is a little run down, which is the only negative.

False Advertising. It closes at 9:00PM daily. I don't live very far from this store and I shop there every week.

Ordered Walmart delivery between 7:00 and 8:00 tonight only to never receive the delivery. Customer service was no help at all and now they claim it will be delivered tomorrow. We will see...I don't expect a good result after this.

Listen University Walmart, yelling at your coworker that she's a broke-a$$ h0 in the middle of the checkout lanes is fine. You're valid, I support you, and I come here at night for the tea anyways. Plus Walmart does not pay you a living wage so we know she is at least one of those things. But your plants in the back are being eaten alive, please give those babies some attention and I'll give you 4 stars I promise!

Not the best Walmart and not the worst, but it's definitely two stars. I needed a pair of cheap jeans and simply could not find one in a style that I wanted. Ten minutes of searching poorly stacked stacks of jeans before I found one that I could settle for. And then, they were mispriced showing up for $2 more than they were labeled. Is it really worth the fight?

This is like most of the Walmart's I enter. Trashy, disorganized and parking lot full of sketchy people. It doesn't deserve the one star. I'm sticking to Target right down the street. They get you a disinfected shopping cart and even carry on a conversation with you. And a huge plus is Target supports St Judes.

The employees are usually nothing to brag about. But kimeo in automotive was really nice. The automotive department itself, is a JOKE! 2 hours to change tires that wasn't just the wait time. That's from the time they put my car on the lift and I'm currently sitting here STILL waiting! While the employees are walking around like they have nothing better to do.

This Walmart is excellent. Destiny checked me out and she was wonderful. She was very easy to talk to and interact with. I found her to be very professional, attentive and courteous. I love the Primo water station. I am new to the area and I am filling up here every week. It is a wonderful store with great customer service.

This store is literally a nightmare. I hope I wake up from this. Everything is a mess. The prices are mismatched with the items. Pallets and stock fills the aisles at random. The layout of the store seems counter intuitive. There are no cashiers, which normally I wouldn't have a problem with self checkout, but this time when an item rang up at $13 but should have been $5, an associate came over and charged me $5. Good thing I checked my receipt because I was charged both 13 and 5 for the same item. Of course it can't be fixed at the register, so now I wait in a twenty minute line to get my $13 back. Fingers crossed that this line moves and I can get to work in 30 minutes. This store is loosing me too much time and money today!

This Wal-Mart is ALWAYS crowded so I really only go when I'm looking for something very specific. They do have much lower prices than most other places, so sometimes I just have to choose Wal-Mart. It can be nearly impossible sometimes to get someone to help you. One time I walked directly up to an associate and asked her something. She then turned around and walked the other way. So, yeah, if you don't know where to find something you may not get much help.

I know this is Walmart. But sometimes a great employee can really change your perspective of a business. I had bought a car battery here 2-1/2 years ago with a 3-year warranty that died on me this weekend. One of the techs at the automotive department tested the battery right away and said it was testing good but needed to be charged. He said to leave it to let him to charge the battery because it could test bad after being charged. Later that afternoon he called me to say the battery tested good. He said it was all charged up and he had cleaned off all the corrosion and applied corrosion preventive on it to prevent any future corrosion. And he didn't charge me a thing for all his great work. That day a great Walmart employee brightened my day. Thank you Walmart.

Walmart is one of the leading chains of department stores, they have 18 checkout isles but only have 4 open, seriously, look at all the people who need work, but they have a freeze on hiring more than they have open hiring. Walmart has the gumption to say WE CARE, well care about the people who need a job, care about the people who are standing in line for well I have been for right now 30 minuets and still haven't made it to the register, but like with most big companies it's all about money in their pocket

Tire Center Review: I went here last week on Saturday, Sept 3rd) at 3:14pm. I was turned away from getting wheels put on my car. The reason? Oh, because "we are closing at 4pm today. We don't have anyone closing tonight and they have been here all day". WHAT?!? I know that Walmart knows how to schedule openers and closers. They wouldn't be in business if they didn't. Now, the real reason... opening day of college football and Alabama is playing. I find it completely and utterly ridiculous to be turned away when (even if you're closing in 45 mins) you can't take my service... which is, my money. I have since taken my car elsewhere and supported a local business instead of this garbage. Nice customer service, Walmart.

This is just another reason why Huntsville Walmarts scare me and my wife. I come here for the Cost Cutters to get my hair cut, and occasionally we get some groceries here, but we keep away as often as possible.

Trying to find someone who would cut me a yard of material. I'd already spent 45 mins grocery shopping. I look around for an associate. No one. I walk to rear if store, to paints section working my way to the front of the store. No one. I go to someone monitoring self-checkout & ask to send someone to fabrics. He can't do that. I walk further pass each checkout... Only 2 are open. I find 4 women associates standing together doing nothing. I expressed my complaint. No one said or did anything. I guess fabric is not their section. Because both check outs were full of customers I had to go to self-checkout which I hate. Worst store ever. Won't go there again.

Awful just awful! Gross, crowed, everyone that works there acts like you owe them something and that they do not want to be there! The clientele is, well, it is a Wal-Mart close to the slums of Huntsville. I only go in there when I have to, and I absolutely despise every second of it! All in all the prices are okay but I'd rather spend a little more money elsewhere than have to be around people who hate there job and *the people of Wal-Mart*

Typical Walmart they are only helpful if the GM is there on the floor, then everyone is sucking up to you every 6 feet. Electronics department is not knowledgeable. Produce is hit and miss.

Horrible customer service. No one wants to work or help. Walked around alot and noticed alot of employees just hanging out not doing anything.

Here we are again standing in a long, long line waiting to check out! Cannot open additional line cause we're not properly staffed. What a disgusting Walmart.

Caution: A LOT of homeless individuals hang out in the parking lot and harass the customers for handouts. I would avoid this Walmart especially during evening hours. It's not the safest place to shop. Pharmacy: I have had the same prescription filled there every month for a couple of years now. They have NEVER had enough in stock and I've had to wait days for them to order it. My insurance won't let me refill until the exact day I am scheduled run out. Thus, every month I have to go without my medications for a couple of days until they order additional quantities You would think that after a couple of years of having to order additional quantities each month, they would learn to keep a little more in stock. I eventually gave up altogether and switch to Publix pharmacy and haven't had any more problems.

(The Focus) Customer service (The Inspection) So, I go here mainly to get groceries, but I decided one day that I would like I get a pellet gun for a bit of fun out in the woods. So I made my way down to the sporting goods section and selected a pistol to get but the employee decided to help a different person instead. After the employee was finished dealing with the other customer(who didn't have anything from the sporting goods section and had a full basket) I came to the register and put my gun on the table and he starts to ring me up. Then a different customer comes up and asks for some special rounds(can't remember) and asks for his help, and the employee stops what he is doing, doesn't say a word to me, that's right, just leaves to help this random person, so I was patient and waited about 5 min for him to get finished. I said forget it, left the item on the counter and preceded to leave, then he comes back and attempts to finish the transaction. I told him he could finish with the other customer and left. (Final analysis) I guess the thought process here is the person with the more expensive item gets the service. -The Inspector...

This Wal-Mart gets three stars for bad service and incorrect prices marked everywhere. these employees here act like your keeping them from something more important than helping you.I've been to some great Wal-Mart's this isn't one.

This place is awful. Always crowded, customer service is poor, and there always seem to be too few registers open in proportion to the number of customers. Plus, a couple of months ago there was a shooting here. I avoid this place unless it's an absolute necessity.

Photo Center review : Nememiah was great! I was annoyed and flustered when I went into get passport photos and his smiling positive attitude turned my day around.He was capable and confident and we got our passport photos in less than the 20 minutes he said we would.

It is not often that someone writes a review about walmart, but today is that special day. Club Walmart off of University Drive. If you are a single bachelor and live around the Huntsville Metro or within the Valley this is the Walmart to visit. This walmart is located and marketed for an Urban Customer so keep in mind the type of girls you find attractive. During my single spats I have often hit up Walmart to find those women that are more home bodies and just want to sit at home and watch two movies for $11 dollars. Maybe even pop in the movie "Never Been Kissed" and spark up some witty conversation. Try it out.

I believe the larger that Wal-Mart gets, the worse they get. The one I sometimes shop at is on Sparkman Drive in Huntsville, AL. The prices on the shelf, if there is a price, rarely matches what it scans for. Look at your receipt and you'll see what I mean. I don't buy produce there because there are no prices. Come on people! It's not that hard to price something. And the employees. If they would just recognize the fact that you are there, that would be a start. We are spending money at WalMart. Create a customer service training program for these people so they will have a clue. There are a few good people at Walmart, but these executives and top management really need to get on the ball and wake up to these concerns. If they don't, Walmart WILL be replaced by a competitor. And we may all be better off.

I don't know why everyone puts Walmart down so much. They consistently deliver on my expectations for them. I never have a problem with quality, even on their food items. Prices are low as expected and sometimes you have to wait in line. This one is open 24 hours which is always a convenient option when you are travelling.

Do NOT go here. The customer service is horrible. They are always always always over crowded and only has 2 registers open. Seriously like what the heck. And they do not have parking lot security here either at night time like the Wal*Mart on Sparkman Drive does.

I had to rush my daughter the clinic on Sunday because she was coughing up blood. She was prescribed a prescription and was told to take it as soon as possible. My wife took the prescription to Wal-Mart and asked Wal-Mart Pharmacist if the medicine was available. The Wal-Mart pharmacist said let me check. The pharmacist checked and replied yes we do have it and it will be ready in 20 min. My wife came home and told me. I then told my wife that I would go pick it up. So when I went to pick up the prescription I was informed that they didn't have it and that it would be ready the next day around 4pm. (My daughter is still coughing up blood). The next day I go to pick up the prescription and they said they still don't have it (my daughter still coughing up blood). I ask the pharmacist if Wal-Mart knew that Wal-Mart couldn't get it why didn't Wal-Mart give my wife the prescription back. No answer................ So now I am frustrated... I went to the one of the managers and explained to him what the issue was he then one of the pharmacist told me to come back and when I get back there she and another pharmacist tried to explain to me that they have the medicine they had to pull the medicine because the store policy is that once the medicine hit the 3 months that they have to pull it from the shelf. I was like are you kidding me. The pharmacist asked if I wanted the medicine i was like yeas as she was getting it ready I expressed my concerns and frustration to her then afterwards she said that she is not going to fill the prescription. I asked the pharmacist why she said because it is her right to refuse to fill my prescription. I said so how did you go from filling my prescription to denying it. She said it is my right. I then replied I have a sick child at home and you are going to refuse to refill a prescription that I needed yesterday? So I went to the store manager and explained to her what the situation was she then told that she has no control over the pharmacist and that they got the right to refuse to fill a prescription with no explanation. I then told the Store Manager that what she is telling me is that Wal-Mart allows employee to discriminate she replied no but she has the right to refuse to fill your prescription (my daughter is still coughing up blood) they have had my prescription for 2 days. I told the store manager that if she refuse to fill my prescription because of store policy about them having to pull the medicine because it was approaching expiration date then I am fine with that. The store manager then told me that she said she didn't fill it because I was disrupting the business. I then replied to the Store Manager if I was disrupting the business why wasn't you or the police called?

I wanted to warn people. I bought 2 gift cards, walmart ones a few days before Mother's Day 2013. One, was for $50. Another was for $25. I gave my neighbor one and my daughter one. Both cards had NO money on them when they went to use them at the store. Buyer beware! They have been NO help either. They are saying they are investigating the situation..but they have not compensated anyone back, people who got a card as a gift and were planning to use it on something got messed over and this store manager does not care in the least. I would totally avoid this store, it is rough, dirty and now I know they have thieves working there stealing innocent people's money when we try to buy a gift card also. The total lack of caring makes me know I am going to shop at a different walmart always. I will never buy another walmart gift card for anyone again.

We visited our local Walmart off University drive on 6/28/2014 in Huntsville. As soon as we walked into the main store from garden center we spotted a large display of pools. We looked for the heck of it and noticed that the were priced exceptionally well. I asked a nearby sales associate how to go about getting the one priced 49.93 since it would not fit in our cart and she decided she should check the price first. There were 4 different types of pools all advertised to be reduced from 279 and then each size was ranging from 49-121. All the prices were incorrect. I did not feel it was my fault so I asked if we could have a manager come over to explain the false pricing. The female manager came up and immediately started yanking down the sign. She did not acknowledge me or even attempt to offer apologies for the misrepresentation. I asked about the pricing and she rudely informed me that I would not be getting a pool at that price and that the numbers had been changed. The display was in the center isle, I doubt some hooligan could have swapped the numbers around on 4 large displays without being noticed. The place was swarming with people and associates. She was extremely rude and very unprofessional. She also talked down to the sweet elderly associate who had requested her to come to the display. Not that it will make any difference in Walmart sales around the country, but I think we will shop elsewhere for a while.