Walmart Supercenter

Rvers Beware! Avoid going here. Parked on Carol Boyer Parkway, went to lunch & came back & my rv was hooked up & going to be towed. There were no signs on my rv saying a date or time . I have told manament that I pass by a couple days of week. " I don't overnight Park there"! In there parking lot they have signs saying no overnight parking, or be towed, but if you are one of the 30 people sleeping in your car that's OK, manament won't tow you.. or say anything to their employee that their spouse is staying all day in parking lot waiting for them to get off..

Hmm? Products and pricing are about as good as it's gonna get! Of coarse unless your rich and you can afford Von's. Walmarts self check out lanes have hit a new low... 15 items or less... I personally don't have time to wait in line for one of their limited cashiers...

Shopped at the Kelly Johnson Walmart store recently and had a wonderful cashier. She was pleasant, helpful and efficient with how she bagged and LOADED my groceries into the cart. She made sure on her own not to make them too heavy for me. Been shopping there for years and she was the best EVER! Her name is Gemmie.

As a Government employee, I have nothing to gain from knocking, or praising Walmart, in general. My job does take me to different areas, and, when needs come up, it seems it's just easier to find a Walmart. I will say, of several Walmarts I've been in, from various California stores to even one in Oklahoma, the two in the Santa Clarita/Stevenson Ranch area are two of the better stores. However, the Stevenson Ranch store may be the better managed of the two! In reading several of the reviews, it is evident some are from partial individuals; some are from average customers; some are from disgruntled employees; and some are from people who may never be happy! That being said, nevertheless, all of them are actually true! What I, personally, have found, (at the facility located on Carl Boyer Drive, Santa Clarita), is they have a tendency to be out of popular items for weeks at a time! I've also observed (for several years) that most of the employees seem very unhappy. Two of the things I feel affect one's experience the most! I have found this to be the case less often at the facility located on Kelly Johnson Parkway, Stevenson Ranch. And, in fact, that store is usually restocking shelves throughout the day! I, obviously, can't speak to the process by which the stores are managed, having never been a part of it. But it would seem these basic pros and cons can be attributed to management! An amusing anecdote in example would be the recent pricing faux pas observed at the Carl Boyer facility. I've already shared this with the Supervisors, there, and they had a good laugh over it! I'm a Cake Cone fan, myself!

We stopped in for an oil change at the autocenter. No appointments. Drive-up and line-up. With your oil change and free of charge an added service of kindness they add air to your tires, wash your windshield and add water to windshield wiper container. Mario the mechanic was very polite and courteous as was the young man doing the extra free services. We were told 1.5-2.0 Hrs. It was 2hrs. Great "team" work. Definitely will return. [If you have a Sam's Club membership it is directly across the street to do some shopping, grab a bite or just to look.]

Great customer service!! Great prices!! I was here early in the morning and everyone was very attentive, respectful! We were in and out in a few minutes! They had the tire we were looking for. I went inside to take a look and everything was very organized, lots of of very knowledgeable and helpful people! Definitely recommend this place and everyone was doing a great job!

We like this Walmart Supercenter is well stocked. The Staff is friendly and helpful. They have fresh fruits and vegetables. The prices are fair. It's a well maintained and managed Supercenter. Great place to shop for all your essentials.

The store is great as far as having the necessary items that I need and it's usually quick to purchase my items, but I experienced some profiling with security and even some management. I'm black and a retired Army veteran who has been shopping at this location for over 10 years. I had no problems shopping without feeling like I'm being followed or watched until recently over the last 2 yrs. Which made me go to other locations unless I absolutely needed a item. What's really sad is that not only am I a 50 something old man with gray hair. I do all my shopping early in the morning right when the store opens and there's maybe five customers in the store. Lately, they have gotten better. I walk the store looking for markdowns and clearances and haven't seen security and or management the 3 to 4 times while shopping. Would really wish that someone from Walmart corporate send a mystery shopper in at different times of day to get that same or similar experience that i did. Thank you. From a loyal and walmart plus customer.

There's a few Walmarts up in the Santa Clarita area and this one is my favorite. The parking lot is huge and usually well lit. I don't know what happened tonight but it is very dark. They have a new layout and it does take some getting used to. Some of it doesn't make any sense. Oh eell, I would rather come to the Walmart on Carl Boyer.. I miss the human interaction but honestly it makes more sense to go to self-checkout. Prices are great. And I just stocked up on the 75% off Halloween candy.

This rating was more for the employees at this Walmart and availability of items. They are not the friendliest which maybe some of them feel they don't have to be but at least if a customer like me smiled at you and greeted you with a good morning before needing some assistance. I would think would brighten your day a bit. I also understand maybe it's the Monday blues! Even the managers walking around didn't ask any customers that I noticed if they needed help surely some of us like me, who was unable to find 50% of the items I needed. Don't get me wrong I found which areas I needed to go but this store is not fully stocked of items! However, not all the employees I encountered had that look of "I don't want to be here" or walking like zombies, I was looking for matches and this employee (male-name starts with an S) went out of his way to walk me literally to where the matches were! The cashier! OMG, no personality! No eye contact not even when she asked "u want a bag?". I get it some of us customers can be challenging as well but I believe in showing empathy and grace. So there-I get you Walmart employees. I think I'll stick to going to the Walmart on Kelly Johnson.

This location, like many of them, has revamped its footprint by moving products around to the point that I cannot find much of anything. The new layout is just stupid and frustrating so I started to use the online ordering, with young folks loading my order in my car. Even that is hit or miss. After waiting 20 minutes for my order to be put into my car, I called the phone number on the sign, only to get a recording from CHRISTMAS (seriously people?). This location is incredibly frustrating and management doesn't seem to give a rip about correcting anything.

Not from around here but my bf and I have been going to different Walmarts out of our area to see what kind of stock they have for Pokemon Jazwares figures since the ones around us never have any stock. First time driving out to this one, not a far drive or anything and no traffic for a sunday so it was a smooth drive (other than the 111° weather). Big parking lot and to our surprise, it was right across Pierogi Spot when they were still open! We used to grab food from there all the time until they closed/moved to Glendale. This is definitely my first time at a super Walmart. We don't have any near us, just regular ones and much smaller. It was honestly incredible to see how huge this place was, basically Costco status! The stock of figures and candy were insane! Rare figures we don't typically find in our Walmarts and even duplicates which is super rare. The candy selection was wild! So many different candy we haven't seen. They also had a big bin of different squishmallows!! I don't collect them or anything but as soon as I saw Scar from Lion King, I had to get him. Absolutely cute! Lots of registers and self checkouts. Easy process and the staff were super nice. I had two separate transactions to make and the lady in front of me was struggling with her payment due to the lack of Tap so I was redirected to another check out where the staff happily helped me carry over my items. Love this place and would definitely come back in a heartbeat! IG: @ammysalamii

Literally on a 30+ minute call with someone in the Philippines because Walmart+ left out 90% of the items in my order. Idk how they're always messing up so bad. Literally ordered 27 items and got 9. Now I have some lady manually calculating my refund with a calculator one item at a time. How is this how Walmart does business? I literally hear cars zipping by in the background, a chicken going crazy, and she keeps messing up on her calculator and starting over. I feel like I'm being punked.

Thank you to Yolotny. She was wonderful and helped me find an item. Another Associate took me to the wrong section and just said,"Look, Do you see it? We don't have it." I showed her the item on my Walmart App. I knew the store had it. I found. Yolotny and she looked on my phone, found the item on her phone and walked me over. She was very gracious.

My tire threat was low and I ordered a new tire from Walmart and also made an appointment 1 week in advance to change out my tire. I show up at 7:50 AM to my 8 AM appointment and was told to go inside and check in, I waited 15 minutes for somebody to show up... and after she showed up she told me "I have to see if we can do this for you" right then I was very confused so I asked her what that means, we went outside to my car and she looked at my tire and said we cannot do it. I woke up early in the morning, made an appointment one week prior for me to show up and get told that we can't change your tire, I think that was very unprofessional and a waste of my morning to show up for no reason. I think Walmart should do a better job in terms of letting the customers know before hand that they DO NOT handle cars with run flat tires, for the customer not to make an appointment, order a tire from them or get any type of auto care because they are very unprofessional in terms of auto care at least....

This was the first time going there. The customer service is Excellent service I experience from the cashier and employees all positive and feels great as a customer. The ambiance is pleasant and inviting. I highly recommend this place. Happy New Year kindness forward.

I am furious, I went in, purchased 4 pillows for 9.99 each. Paid at self checkout, cash and thought, wow I'm getting out fast and cheap The receipt printed when I paid. Here I am innocently rolling my cart out with4 pillows. You know the deal, Receipt checker tells me I only paid for 2!!!! No way It was $43 and change for 4!!! Now he's looking at me like I be was caught stealing! Ran back to my register panicked , a lady helped me find the correct receipt. Not going back, It was a horrible experience! being a thief

Recently went to Walmart and learned they no longer bag your packages. This delays the lines making them longer. So, I put one item per bag to protest. I might as well use the self check out? Oh wait, self serve is only 15 items. So, looks like I will no longer shop at Walmart.

Great service! Our cashier, Braden, gave super service! Keep up the excellent work!

I hope that management is investigated for their poor customer service. I was treated very poorly today by the Manager, Annie, in the Auto Center department today around 3:00pm, after I had spent around $1500 on tires with them previously. I let her know that my tires were in really bad shape and I had drove all the way from Pasadena. She came out to tell me that she does not accept any walk-ins and started to yell at the tire staff and crew in front of me and I thought this was extremely unacceptable for a manager to do. She needs to be re-evaluated as soon as possible!

I placed a few orders and one order with one item ( Hyper Tough 8-Outlet 2-USB Indoor Surge Protector with 10' Braided Cord, Black) was marked picked up but was never there. An employee said he will get another. After waiting over an hour, the employee never returned. I now appear to be out $19.88 plus tax. Hope a manager sees this and tries to get back to me. Both operator and pick up extensions ring and ring, nobody wants to pick up.

I am teaching Sunday School tomorrow and I needed a craft for the kids to do related to Jesus birth. I went toward hardware because I had found some stars that they could paint for their craft. In order to make it an ornament I needed to put a hole through it without cracking the star. A sales associate named Jonathan spent a lot of time helping me. He was so wonderful. I was going to buy the wrong tool which would have cracked it. He showed me several tools and told me all of them would work. He also showed me how to use them. Thanks to Jonathan my 4 & 5 year olds will have a great craft for Sunday School tomorrow. He was very patient and very creative. His knowledge of tools is outstanding and his service was A+. Thank you Walmart for this wonderful salesperson. Walmart was very clean and well stocked. Very nice store

This Walmart is going downhill each time I go to it and they hire anyone. Lately when I've been shopping there and need to ask an associate a question, it's impossible since they're all wearing airpods or on the phone having full conversations while on the job and Omar and Patel see them and never do anything about it. 3 weeks ago I had Nina check me out and she had her airpods and was talking on the phone while checking me out and was pausing every second to focus on the phone call. The only associate who helped me with my questions last time was the man with dreads in produce and he knows how to talk to customers and he always has a smile on his face, he needs a promotion. Gloria who's a CSM is also aware of her cashiers wearing airpods and does nothing as always. Maria is another cashier who's rude and doesn't know how to bag groceries and she put my food with chemicals and i checked her and she kept making faces and noises then Gloria came and Maria thought she was smart by talking about me in Spanish and talking about the things I was buying. Little did she know that I took Spanish classes for 2 years so I know the things she says. Today I shopped and went to some new kid who didn't bag all of my things and he kept ignoring my requests. Cole is another rude kid who rolls his eyes and sighs loud when I tell him to not bag the bread with heavy things. I'm better off going to corporate with the evidence I have

Went to Walmart to get groceries. On my list was cold brew coffee. My favorite is Starbucks. They have so many different choices from sweetened to unsweetened and bold to mild. Added plus is that they give you more coffee per ounce. As I toured the store I met Lindsey and her friend and co-worker. They were wearing their work shirts. How fun! They work for Starbucks in one of the Santa Clarita stores. Told her how much I enjoy their product. And now I'm announcing it to all of you!!! Best Buy for your money!!

Customer service counter . Associates walked back and forth but completely dismissed the fact that there was a line of people waiting for customer service .

Ordered grocery pickup today. Ordered 2 rotisserie chickens for dinner - got home and the chicken bags were empty- brand new clean rotisserie chicken bags with no chicken. The young man who helped me was awesome about getting me my chickens but I wasn't amused having to drive back to the store in 109 degree heat 20 miles round trip

Drop one tire 7:00 am to be changed came back 11:25 am they didn't do anything only thing oh we are sorry appointment came in ! This place are crab don't recommend at all

This wouldn't be my first choice to shop at but when certain stores don't have something in stock I come here. Plus it's always just a few extra dollars cheaper and who doesn't wanna save a little cash! I come here for crafts, beauty and even food cause they be having a good selection of gf items lately and well it's kinda pricey with having an allergy. I also like how they've been carrying more vegan items too which makes shopping a little easier for me and I can get what I need in one stop. However this location try's to stop you as you leave asking to see your receipt. Last time I checked you weren't Sams Club or Costco, therefore ima walk past ya as you see me putting my receipt into my bag.

What would I say about customer service at Walmart ,Made a oil change on June of 04 2024 and my oil change is coming up on September of 04 and I haven't reach my 3000 miles or three months my car light when on and engine lights and oil lights called several times in store number and no answer nor other department, I have tried other department same too.No boby can help you get your problem solve .Customer service at this Walmart need update .

Come on Walmart! Join the 21st century. GET APPLE PAY. Many people don't use cash or cards. Shopping elsewhere.

I've been coming here for several months and most of the time it's fine. Today was not. Not a big deal, but I was charged an extra salad (the cashier was new and learning). I think she accidentally rang up the same salad twice. I also bought gardening gloves that were tossed in the garden center's box of leftover items. The gloves I wanted didn't have the price tag, so I brought another one. $6 and change for gloves I've bought at the 99c store? Not all of Walmart's prices are wonderful. The employees were pleasant and I've never had a problem with them. It can get a little crowded during the holiday season, but they are well stocked and I usually find what I need. All in all, I like this store. They have a new pretzel fast food place, an optometry shop, and nice selections of clothing, shoes, home goods, arts and crafts, garden supplies, and right now, plenty of holiday decorations.

Walmart, has these new tag's for the prices of the items me buy, Some of the employees are not up to date on changing the product price, I was in Walmart last week and saw that one of there many coffee's was being discontinued, So I bought two got it to the register and they were regular price not the clearance price had taken a picture of the coffee with the tag showed it to the cashier and she stated that the item was new, and that it couldn't be on clearance, I looked at her as this is the item that I took a picture of so she stated she had to get her boss or supervisor that was on the floor, so it took about maybe 10 minutes because supposedly the supervisor was busy with another customer so I waited. The manager came up told her what's going on didn't say a word, fix the prices and walked away, and as she was walking away, I had to yell out. Thank you for your help and no response, this is a supervisor that works for Walmart. Where is her customer service skills after I was finished I walked up to Customer Service to speak to a manager and they pointed to that lady that was totally rude to me. I stated I don't want to talk to her I want to talk to her boss Because I refuse to be treated like the way I was, I did nothing wrong. I was trying to pay the price of a product that was discounted, Walmart needs to get better people in there with customer service skills. I did talk to somebody but I felt it was going to be on deaf ears, so as I was leaving the store. I did call Corporate inform them of what was going on so hopefully they addressed it to cover the situation because every time you see a product that says that it is cheaper take a picture of it and when it's scanned at the register, it should be that same price but like I was told, some departments are two Lexa Daisy to change the price and you pay the higher price. Our money is just as good as Walmart's money, so why should we pay for something that's on sale at the cheaper price?

Look, I get it, it's a Walmart. It's convenient and nothing to go crazy over or be overly upset about. The reason why I'm writing this review in the first place is because a majority of the employees here suck. The store itself serves its purpose, it usually has what you need, but it's really hard to find things from time to time. I went in shopping for ONE thing, just some Pistachio Butter, that's all. I was told on their app they had it in store, I went where it told me it was located because anyone can read. However I looked high and low, behind items and everything and I couldn't find it, so I figure I could ask someone politely to help me find it. I know Walmart isn't necessarily amazing to work for, I'm not sure how much they pay or what the conditions are, however almost all the employees are so unhelpful. It's like none of them want to be there at all, look miserable, and don't want to be bothered. I'm sorry, and I don't mean to sound like a Karen, but it is your job, whether you like it or not. It is the job you signed up for. It is the job you come in to do because we all need to get paid, however everyone here seems like they don't wanna do any of the work and just get paid.. well that's only in an ideal world. It doesn't take much to help someone out, and your rude nonchalant attitude makes you seem like an unpleasant person to be around. I walked up to 3 people. 3 PEOPLE, I to ask for help, and all of them basically gave me the same response. The First Lady I came up to, I said "sorry to bother" and followed up with asking for help to find my item because i couldn't find it, I showed her on the app what it was and she said Aisle 16 and quickly started walking away before I got to tell her I already checked, I had to catch up to her and explain I already checked but couldn't find it, and just needed some help to see if there was actually anything at all, she simply said "I don't know" and walked away again. Whatever, I'm sure the second person knows what they're doing then, I walked up to a guy and asked him if he could help me find the item or check if there was any at all and he just told me "I'm sorry I don't speak English", in English.. that's funny because before I approached him I heard him having a full out conversation with his buddy In perfect ENGLISH. I didn't want to argue so I just went to find someone else, the third person I tried to talk to already looked busy stocking items, but they were the only nearby person so I apologized when I started the conversation and explained how I couldn't find it, and she nonchalantly told me that if it isn't on the shelf then they probably don't have it. Whatever. I went back hoping that maybe if I went back into the Aisle the item would somehow appear. It didn't but THANKFULLY there was only 1 actual sweet and kind employee who was willing to help me and actually CHECK and DO something about it. He actually seemed friendly to talk with, and even pulled out a little device to check FOR me if they actually had the item, unfortunately he told me they had 17 on the floor, but somehow there was 0??? I felt bad because he seemed like he felt bad and was a bit nervous, so I thanked him profusely for his help. I'm so so so so sorry, but I forgot his name.. I wish I asked him so he can receive some recognition because he was the only GOOD worker I had a GOOD interaction with and I think he should get something out of this, but in case it helps I wanna describe him, he was working on July 6th around 10:15 ish PM on the floor, around this time he was around A16 (which is where I was looking for my product). He was white and bald too (I'm so sorry this is the only description I have) He told me he didn't usually work this kind of shift. Whoever you are, god bless you because you seemed really nice and were the only helpful person to me. Everyone else for the most part sucks. Anyways I would still be shopping here just keep in mind most of the workers are rude and unhelpful so don't expect much

Placed an order on Monday , June 2 for same day delivery, The items were said to be sold and shipped by Walmart. The delivery was not made. The delivery was not made on Tuesday either so on Wednesday I cancelled the order. I called customer service and was told the order was assigned to several drivers who refused to deliver. I live 20 minutes away and the Walmart delivery van is regularly in my neighborhood. I do not live on a dirt/unpaved road. I tired calling the store on several occasions at different times and not once was the phone answered. I then spoke with Maria H. in customer service who escalated my concern to the corporate office. She too called the store and again, no answer. Mind you, I was unable to find a phone number or email to the corporate office to speak with someone there. She claims none is posted. No surprise. The items I ordered say shipped and fulfilled by Walmart so I assumed the van would be delivering the items. I was told they hire drivers for deliveries but the drivers have the luxury to decline to make the delivery. Imagine a job where you can decide not to do the job you were hired for. The absolute worst customer service, both in the store and online chat. This is for the store in Santa CLarita on Carl Boyer, store #3523. Good Luck!

Don't waste your money on free delivery from this store. 100% guaranteed to mess up the order. Missing items guaranteed. Wrong items guaranteed. Driver that does not read directions to ring gate bell so your milk isn't buttermilk or melted ice cream, guaranteed. I guess I have to sign for my orders so I can double check the order. Then, cause you really needed the three items missing, if you reorder due to their incompetence and it's not $35 min order, $7 to deliver.

this walmart is so rude, from cashiers to automotive. kind of annoying being on hold for almost 6 minutes and just bouncing back and forth from being on hold to customer support and then being met with the rudest auto guy. Isn't it your job to answer calls when someone calls your department?? the attitude was so uncalled for at 9:30 in the morning. not even the first time i've called auto and had such a rude experience.

Most employees get annoyed when you ask for help. Why are certain things locked if employees are going to be rude when asked for a locked item. Ugh!

If Nina the check out girl who worked at the station number six didn't ignore customers by being on her phone The line would have cleared by faster. The day before Halloween is very busy and she's on her phone given out Looks to people who are looking at her while she's on her phone. Everyone just wants to go home.

I called the electronics department multiple times for about 25 minutes until they finally picked up. To ask about a product I wanted to buy and since they don't update their product availability online I had to call to ask. Since I've gone before where it says they have it online, I'll go to their store and then they don't have it. What's frustrating is I called each department and none were picking up their phones. That is TERRIBLE service.

This Walmart is the best for buying produce. The struggle to find eggs is big but every time I walk into this Walmart there are always eggs. Way more convenient than going to Costco. The employe in cosmetics really helped me out with picking out my shade of foundation! Her name was Michelle. She was very friendly.

I have been gettingy oil changes for 10 years here and never had any issues. Recommend this place. The service is great. I ha e 3 cars I get oil changes for here.

Worse experience ever. Jacob the cashier with glasses and curly black hair was rude and unhelpful. I was checking out on the scan and go and I did something wrong. He was about to help me until someone came behind me and told me let me help him first. Wow I was here first and checking out and he cancelled my order and put my one item on another counter. How rude. I just don't understand why he did that and help someone else with a full cart and I had only one item. Please talk to your employee Jacob he has no sense of right and wrong and terrible customer service skills. And the attitude. Why is he giving me attitude......not coming back to this Walmart

If I could leave 0 stars, I would. I made a purchase for 3 tires with basic installation from Walmart.com and set up my appointment for installation. I only purchased 3 tires because my husband had a tire blow out earlier in the week and we replaced 1 elsewhere. Anyway, I arrive at my appointment and they install my tires and when they're giving me my keys the guy behind the counter told me that I still owe an additional $20+ (To you it may not seem like a lot, but it costs a lot of sweat to make the money I have) to which I asked what for because I had paid my purchase and installation online. I looked at what I was being charged for and one of the items said 'rotation' to which I asked him, why was I being charged for tire rotation when in fact this was a new installation and my tires were not being rotated. I may be a woman, but I know a thing or 2 about vehicles. He did not have a response besides 'I can't take it off', so I told him that I had time and if he could find someone to answer my question. He went out to the shop and said the person that could help him was on a break. Still he could not answer my question. By now, there was a line building up behind me and I told him I'd wait and to get someone who can help me. A supervisor by the name of Omar came up to the front, already irritated and ill faced and asked what was going on. I proceeded to explain to him that I was being charged for a service that 1, is not done on a new set of tires and 2, I wanted someone to better explain this charge to me. Do you want to know what this man said in front of the 6 other men behind me? In a loud voice told the employee to 'JUST TAKE OFF HER TIRES!' Excuse me? I PAID for this service and no, you are not going to take the tires I paid for off and you completely humiliated me in front of this group of people. All I wanted was answers and help with this extra charge. He proceeded to say that it was for balancing of the tires, so I asked him 'balancing? Like alignment of the new tires?' And he replied 'yes' so I told him, 'okay id like to see the report because when you align a vehicle, there is a report that is presented to the customer' to which he proceeds to tell me that Walmart does not provide a report for this service. Right? Because you're lying!!! I was completely humiliated and embarrassed! I paid for a service in full, he made it seem like I was there to cause a problem and like my money and my business wasn't needed/wanted. I am a small business owner and I know that the way he treated me was completely unethical. My questions were still not answered and he lied to my face about the service when he couldn't think of anything else to say after humiliating me. I drove over 30 miles from my home because this was the closest location to my work and truly, I don't think I'll ever set foot in a Walmart again. Completely embarrassing and unethical attitude from management. I have made several attempts to contact the store manager, Ana and they never answer the phone. Awaiting help from the online/payments customer service team.

Listen, I like this Walmart, it's always clean, has what you need. Compared to the one I previously made a review on this one is HEAVEN. The person who helped me in the back find a Mac book charger(older man) he was wise, intelligent and nice to talk to, he had no attitude and did his job well. I left smiling, this Walmart felt comfortable to be in.

Ok so the pick up is trash , kids running around talking on the phone making jokes with everyone but at-least 1/3 people's order forgot over 5+ items I've seen many people drive back saying stuff was missing, EVEN ME TWO DAYSS IN A ROW these kids need to pay attention the only reason I'm giving 3 stars and not 1 is because a lady name MJ came out to help me this time she was very frustrated at the fact that this the second time something was missing my order she was very concerned and she fixed the problem we need more people paying attention to detail like her! No wonder she's a team lead !

Finally spoke to manager and all he did was apologize for the discrimination at the auto department for the oil change. He never tried to find a solution to resolve the problem and said no matter what he say I wouldn't be satisfied with it.I asked him how would he know if he didn't even try to resolve the issue? I don't know how Walmart would promote this inexperienced person to be a manager. I told him that he condone discrimination because he has not spoken to the manager in the auto department or tried to resolve it.

The Manager and all his cohorts (supervisors) at Walmart Carl Boyer Branch have attitude problem. Their demeaning looks and stoic faces make them unapproachable if a customer has any problem. They stand in front of cashiers doing nothing except with snobbish faces.

I frequent this Walmart often I don't have an issue with the store when I go in but the delivery service has failed me a couple times once my groceries where delivered to the wrong address (air quotes) I found the apartment they supposedly delivered them too but they where not there and the people who lived there where asleep. Anyway this time I ordered a ten pound bag of potatoes and brought them inside I immediately noticed that some of them where wet I also noticed a foul smell. I am not sure how the person who got my order together didn't see this obviously they didn't care they probably hate their job and the fact they have to work for living. I wish that this Walmart could get it together. I have added a picture to show how disgusting this potato was.

This is my Walmart now and I have to say this Store is organized and staff is always busy putting out new stock and making sure is clean Anne was busy but I asked her for help and she didn't hesitate She smiled and said how can I help ? She directed me to the location and I left satisfied and happy !! Self checkout it's a breeze to shop here !! Thank you

Why is it so hard to get anyone to do a decent job these days? I tried to use Walmart online delivery from this store. Signed up for a membership, etc. Turns out they can't even manage to deliver basic food items properly. Out of the three times I've used them, twice they delivered my order somewhere else.... today $70 of food went missing. Unlike doordash, you can no longer contact the driver, so then you have to deal with their useless, slow customer service to get help, you get bounced around from person to person and in the end the best they can do is get you a refund (in 10 days.) Apparently their drivers don't even respond to them... I had to fight to even get the refund taken care of. Utterly useless and frustrating. Don't even bother with their delivery service, it's faster and less stressful to go buy it yourself... Rubbish.

Went to purchase a few things from this Walmart location. I usually go through self-check, however, the line appeared very long so I decided to go through the regular check out. The cashier was new and she appeared a little overwhelmed. It did take a little time for her to process the transaction but I was patient. Upon leaving, my receipt was checked by a young man at the exit. After I got to my car and off loaded, I took a look at my receipt and noticed I was double charged on an item. I walked back into the store, of course, not real happy. I left my bags in the car with my sister. Crossing my fingers that I didn't have to bring them all back into the store. I walked over to the first employee by the door and that was Mary. I than explained about the double charge, she looked at my receipt and said "No problem" she immediately took me to customer service, explained the issue and they gave me a refund. I was very satisfied with her great customer service. The four stars is for the great service I got from Mary!!

I was told that a 1-hour photo could take 7 days to process. Here is why: I ordered passport photos through the website. I even received a a confirmation stating that my photos were ready for pickup an hour after making the order an hour prior. When I arrived at the store, no one was in the electronics sections event after waiting for a bit. This wouldn't have bothered me if I didn't have two associates come and basically tell me to come back tomorrow. Not only did they delay me by telling me to come back in 30 min but they told me to give them a call back later tonight. I called them multiple times last night and this morning and no one in any department answered the phone. When I called customer service they told me that the order was delayed and they should be able to have my photos by the next day. I spoke to two representative and they both informed me that it would take 7 business days for a 1-hour photo order. Every interaction I had with a representative was unprofessional with one even saying I should, "order it again." My advice, just buy the groceries at the store but I wouldn't count on Walmart for any other services.

I tried to call this store 17 times and the phone rang and never got picked up. During normal business hours and apparently no one works there. After getting a run around from customer service all day I needed to call to make sure my photo order was ready before driving 45 minutes.

Changing my review to one star. This is absolutely ridiculous... ALLLLLLL the employees Walmart has and they allow a line like this? One clerk helping us?? Money center. NO EXCUSES... I sometimes feel like I'm in a county facility here... they really don't care... your stuck and they know it.

Actually awful. My expectations are low to begin with, this isnt exactly a luxury store, however employees that actually work and have solutions to SIMPLE PROBLEMS WOULD BE NICE. I ordered groceries via the app. Went to pick them up, called. No answer. Went inside and attempted to speak with several employees who all denied having any association with the delivery area Gloria the front manager Finally found Marty the shift lead and she basically laughed in my face at 1005 saying the delivery closed at 10. I informed her that I was waiting before 10 and it was even on my call log. She just shook her head and said "sorry. They're all gone. They clock out at 10" but I called before 10. Marty the least helpful manager again replied "Sorry. There's nothing I can do" So I've wasted not only my travel time and gas but my evening for Walmart to be the least helpful store in Southern California

This morning I had such an amazing experience all because of a kind and super helpful associate. I believe his name was Tony Palanco (I hope that's right). This young man went OVER and beyond to assist me. I had been so stressed out looking everywhere for the perfect bike for my daughter.He assisted me from start to finish and even help me put it in my car. I have never in my life received such WONDERFUL customer service. I'm so thankful for his help. The stress is gone,I got the bike of my daughter's dreams!!! What a magical Christmas this will be. Thank you Tony! You truly are the best.

The store is clean and has an amazing variety of products at cheaper than other places prices. I love that they have pickup and delivery! If something is wrong you can get a refund . Staff is pleasant.