Walmart Supercenter

The cleanest walmart even i saw!!! Very well organized each product, Very friendly stuff! Wish to see all walmart like this branch! Lot of thanks you guys!

Great Walmart, friendly people .. awesome views walking into the store .. I've customer rang the bell to get personal stuff from the pharmacy area, as i was waiting as well .. took less than 4 minutes for someone to come unlock the window .. mentioning because it usually takes someone at least 10 to 20 minutes just to come ... great service!

Your employee working in the Electronics department tonight before closing, was very helpful and polite and excellent at his job. I never ask for help or look for help, but he came up and offered - and was extremely quick, efficient, and knowledgeable. Was able to find & make my purchase in record time. Give him another raise if you haven't yet. Memorably good service! Appreciate it! You have a valuable employee.

I am a regular customer at Walmart and most of the time I do love Walmart. But I wanted to buy the complete series of a show called regular show. I looked at the online price and it was about $45 which I thought was great. I went in but the price was like $20 more than it said online, and the employee told me that if I could buy it online and pick it up that same day if I wanted to, otherwise he would have honored the price. So I tried to buy it online, and I had to keep retrying like 7 times, and for some reason it wouldn’t save my card. So I called customer service, told them about it, and the lady who answered said that they would be able to honor that price. I went in and another employee at customer service said that price was only applicable online, and that there wasn’t anything she could do about it, even when I explained the problem I ran into online. So I’m not happy that I felt lied to.

We placed an order for pick up. Everything was correct. The associate who brought it out was so thoughtful and kind. He was one of the best Walmart employees I have ever dealt with. I wish I had gotten his name.

Victoria always has a smile on her face and is happy to help me when I need assistance. She is pleasant to talk to every time I see her. I enjoy her demeanor and if I see her at a register or self checkout, that’s where I will go to checkout.

I love going to this store, they have a much better selection that the one in Spanish Fork. However, since their remodel, everything is moved and very difficult to find things and many staples have disappeared.

Absolutely.The worst experience i've ever had in my life. They would not warrant team. I tire for pin holes from a manufacturing defect. They said it was caused by me!!

This is about a product that Walmart makes and not about this specific store. I called the general toll-free customer service number for Walmart, but they did not seem to care about the product I was calling them about. I bought a 6-pack of Great Value toilet paper and paid almost 7 dollars for the package. It is really awful toilet paper. It is like what you would find in restrooms in stores, very thin and doesn't do the job. You can get good quality Charmin for only 99 cents more. I hope lots of people read this review. The product I am complaining about is still on the shelves at Walmart

Springville Walmart car care, did a oil change and tire rotation. I lost my hub cap the same day. this hub cap has been on my car for years and never lost one. The service manager said he put them on himself and made sure they were secure. What then why is one gone??? He told me maybe some one sold it. LOL yea they would take 1 only. They would not take Ownership or responsibilty for this. UGH

My go to place while traveling everything is in the same place across the country I always find good deals on cloths and sometimes on food. The place was clean and I used the self checkout I was in and out

Wendy at customer service IS AWESOME! I got the wrong size diapers and she helped me out. She is a great example of customer service! I recommend her for promotion. 100%

This Walmart is your run of the mill store, but it has a nice Utah twist. They have family sized EVERYTHING, which means you can guy gigantic-sized cereal bags that will last your family weeks (or less, because you have a ton of kids). Another nice touch is the mini-arcade in the back of the store. You can play Terminator Salvation or a variety of games with the family if you need to lounge around.

THE most unprofessional & unhelpful staff I've ever experienced in a Walmart. They had a bunch of teenagers running the 'customer service' so we had to wait around awkwardly while they were chatting, waiting for them to do their actual jobs. Horrible experience there all around. Then while we were grabbing our single item in plenty of time before the early closing time, the staff in the back of the store was also just messing around throwing merchandise at each other until one started seriously just yelling at us- 'Walmart will be closing!!! Head to the registers now!!!!' I was coming here a lot for our groceries- but now I'll drive further & go to Smith's instead. Not worth spending our money there. You won't ever get anyone helpful if you try to call either. Avoid if you can- they're much nicer at Spanish Fork just minutes away.

I for one am appalled at the conduct of the majority of the staff at this location. I have seen some of the most nauseating acts of racism discrimination and racial profiling while shopping here. I would like to believe that I am forward thinking and morally sound. So it is disheartening to see this type of behavior. These are not isolated incidents. As a middle class white male I am able to come into this store and not be followed aggressively and continually by the employees. However I constantly observe their staff follow and hover over anyone of color or anyone that does not fit the typical Utah County Mormon profile. Shame on them!

Its a Walmart. What more can I say. This was part of one of the newer generation of walmarts, the ceilings are high, and painted. Nicer than some of the older ones with low ceilings. It is always busy. That is a problem that you have to walk for quite a ways. I drive an old truck so I find myself parking out in the middle of nowhere. In all this is always clean, and a pretty good store for a walmart. The negative is always the walk to it.

They have the worst vision center. The current pace had two employees and one of them is not even from this store. Changed to going to the spanish fork Walmart eye place because of how awful this is.

Walmart really needs to hire QUALITY people. I was on hold for over 40 minutes to be transferred to a department. And the person fielding phone calls sounded flustered. He answered my call thinking it was some one else. Sat on hold a little longer and when she picked up my line she didn't realize I was on hold. If some one can't handle 4 calls when they are a call representative then maybe you should get people more qualified. Walmart you suck ass for beer money. Some people may say go somewhere else. However this town is small with not much here. I would love to see a Target here

I have never seen such a bunch of rude employees at a business. No customer service. It makes me wonder why I return there to shop. I spend a lot of money at that store, and they treat people like shit. Every time I go there from now on, they will get a yelp!

I have always had excellent customer service here. The manager took the time to help me find a couple of items when I asked her for help. ( At the time I wasn't aware that she was the manage). Great place to shop. Only one qualm that I have is the amount of boys socks to choose from. Time to restock.

I have shopped at this Walmart for 19 years and for about the last three or four years, I have seen this GREAT store go down hill. They have quit carrying several items I considered a staple in my kitchen...tried mentioning it to the manager and others with no avail. The produce is TERRIBLE!! The Grapefruit and Lemons have rotten fruit in them. They just keep adding fresh fruit right on top of the spoiled. The Deli doesn't carry even half the meat they used to...and when I need a certain fried chicken they're out of it half the time. Checking out has got to be a joke, for there is only 1 to 2 checkers (even on weekends) most of the time. I have actually left this Springville store and went a few miles away to Spanish Fork (which is a smaller store) and they have 4 to 5 checkers, checking. I honestly cannot believe what is happening to this Walmart?? It's got to be MANAGEMENT...PLEASE FIX IT!!!

I will be honest, until yesterday I had never had a real positive experience at Walmart. After purchasing an iPad at the Apple store I was in desperate need of a case. I went to the store to pick up the case I paid for online only to realize it said the pick up wouldn't be ready til the following day. I must have looked defeated as a cashier asked If I needed help, I told him the situation and he went to find the manager. I wasn't too optimistic that it was going to go my way but hung around to find out. They searched the database and said it hadn't cleared the payment yet and sometimes it can take hours. The manager Deb asked an employee named Cabel, sweet girl in electronics, to find a way to for me to take the case with me that night. Long story short that found a way and I am typing from the safety of my new iPad case.

I can't stand coming to this Walmart everyone is so depressed and miserable I don't wanna see your miserable faces while shopping you drag everyone down with you and not to mention lady at cigarette isle was so disrespectful wish I got name could describe her tho looked like a troll !! Thanks Walmart for another dissatisfied experience

Uhm, they stole my daughters Valium prescription....and claimed I told them to cancel filling the prescription.

I went into Walmart looking to buy a game for my Xbox with the intent to price match the Walmart.com price. I talked to the man behind the electronics counter and he confirmed that Walmart price matches the game I was getting for a discount on the Walmart online store. The man then confirmed the online price and said that I could get the deal. Once he scanned my game and entered in the new price, he was ready to check me out. All that needed to be done was to get the CUSTOMER SUPPORT MANAGER to sign off on the transaction. A few mins went buy and the kind man apologized several times. After 10 mins of waiting there was still no help. The walmart employee then asked if we would go to the front check out counters and to see if the CUSTOMER SUPPORT MANAGER would be at the front counters to help us. The same thing happened at the front check out counters and we waited another 20 mins. This was nothing to do with the staff but all the fault of the manager working at the time. I left after 30 MINUTES OF WAITING without receiving my discount. This is bad management on the stores part. I will not be returning to this store anytime soon

Its Walmart, they have everything you could need, usually at the best prices. I always have two complaints at Walmart,...rude staff, and dirty stores. This location has neither, as of yet..when my wife and I shop here it is clean and have never had any instances of poor customer service. I have asked on two occasions for a employee to please check the backstock for baby formula (they seem to go through a lot) and both times they were gracious enough to check for me.

My wife just returned from her weekly shopping and was fit to be tied from her experience this morning. The only cash register that was open was the one with 20 items or less. No others available. The only way to get checked out was through the self-check out. She does not like those registers because invariable there is a problem with one or two items. They are coded wrong in the computer and don't ring up with the right price. I don't know if the store does not have enough people to man the registers or if they just let the regular employees go to try and cut expenses. We would love to shop at another store, but we're on a fixed income and need to get the most for the money that we have. We are definitely at the mercy of Walmart and do not like it!!!

I love this walmart friend people there like family to me all ways nice and clean and zoned real nice not long lines at the registers very helpful people

Honestly the worst Walmart pick up experience I've had. Apparently there was some sort of malfunction in the system that sent our order to drafts, so it was never fully processed. We show up to get our order right on time, talk to an associate, he tells us they're working on it. We talk to someone else 20 min later, says it won't be ready for another 20-30 min. So we ask again 30 min later, the manager finally comes out and tells us about the malfunction and that the best she can do is offer is a $5 gift certificate. Laughable. And told us to call 1-800-WALMART if we wanted to get our order filled. Finally, after 55 minutes of being on hold, we talk to someone who tells us to just wait until tomorrow to see if the glitch fixes itself. I understand glitches happen, but why couldn't the pick-up associate tell me this? So I call in the morning, still hasn't been processed. So corporate Walmart cancels our original order (which is still on our bank account btw) and they send my order to another location to be filled later this afternoon. Then I get an email right after that my order was filled and ready for pickup but it was only halfway filled? So my husband goes to get those few items and waits for 30 min until he is helped!!! are they really this incompetent at this Springville Walmart?? Such a terrible experience. Won't shop here again

Most all times we have shopped at Springville Wal-Mart, sale price of at least one item at the cash register is considerably more than sale price at shelf. Ex: Today, Gala apples were 98 cents a pound but $1.37 at the register. We checked the receipt and returned for the difference. Returns made us wait in line twice, bring the apples back, re-weigh them after a manager stated she will check on the price then went somewhere else, not returning to Returns. I think this is an intentional deterrent to return items. The shelve for Dole Pineapple juice was empty (as usual) as well as Friskies Cat Food. Took three weeks to get Soy Milk, two weeks to get white Bread and then it was MOLDY. I took the bread to a cashier, she didn't appear surprised. We keep our receipts and most all times there is a mistake; and its ALWAYS in the stores favor. When we attempt to match a price some cashiers are inconsistant with store policy. They demand to see the Ad although Wal-Mart policy does not require it. I have shopped Wal-Marts throughout Utah and in other states. I have lived in several other states and five foreign countries and I have an MBA. I have NEVER SEEN A STORE SO POORLY MANAGED!!!!!!

WALMART IS GREAT Walmart is a big store that is all over the United States. In my experience with Walmart it seems clean, nicely priced, and the people there seem to be nice. Walmart is really big and has a great variety of a lot of stuff (clothes, games, groceries, etc). Walmart has a lot of little themes they do to try to make people go there, some a pretty cool. What I think personally about Walmart is it has a lot of cool stuff to buy in all the sections. All the workers there seem to be nice and like to talk to others most of the time. My overall opinion about Walmart is I personally like it, and I recommend you to go there and see how it is.

I got there at 8:00a.m. Sunday to get my oil changed. The bay was dark. I waited for 10 minutes before walking completely around, through the store and back to automotive. The Technician there said the doors were locked and he couldn't open them...Manager wasn't scheduled until 8:30. Seriously? Ok, so I decided to go shopping while I was waiting. I returned at 8:40. Individual with a dumb look on his face just stared at me. Same Tech went to unlock the bay door, and dumb look said, "open the office first". Enough. I asked for my keys and left. I will never shop at the Walmart again. How ridiculous is this story. I can't believe I waited for 40 minutes and never got helped.