Walmart Supercenter

Store is always well stocked and there’s always employees around to help with finding items. Employees are pleasant to talk to, except the self serve check out which are not always helpful. There are times when they feel bothered when asked for help, most especially the Asians. But overall, they offer good customer service at this store. Online ordering and pickup is very good and offers easy pickup and delivery. Walmart items can usually be picked up almost immediately, others are delivered overnight. For items dropped shipped by third party vendors may take days, weeks or even a month depending on where they are shipped from.

My husband and I shop here regularly. It's close & convenient. Low prices. They close at 11. Customer service employees are sometimes really rude but other than that employees are pretty helpful.

Walmart beats Amazon in every way possible from selection of products, ease of ordering and stress free returns. I also love the delivery services free with my account. I use it for my own groceries/ products as well as sending items to family members in other states. Love it!🩷

Another Walmart with everything you need and even more inside. This store is well located and has foods, vegetables, electronics, bread and all departments on the same store, so you don't need to go other places, unless you look for specific brands. A lot of self check out kicks here, so there no much waiting on lines. Enjoy your visit and have fun.

Its walmart. reasonable location. Not a bad location. 1 of my closest stores, usually has what I need. I hate that they've never gone back to 24 hours. I'm sure the rest of the world feels this way as well. I really miss being able to go into Walmart at any time of day to get whatever I needed. And I'm sure the rest of the world does as well. But until they find that they have to go back to 24 hours in order to reclaim what they feel they may have lost or someone else forces them to do so, it's not going to happen. Theft and what not, occurred more with them being open 24 hours then at present. But I'm sure the truth of the matter is that the reason for the theft increase was due to the increase in self-checkout lanes. I always felt it was ridiculous to have people check themselves out, and then to be rechecked by a door greeter on the way out the door. I always felt like if you want to make sure that I scanned everything, put a proper Checker in place, that way you won't have to check and recheck, to make sure I did your job for you.

I recently bought a bag of cherries, they taste like vinegar and iron. Nothing like a fruit or something edible. Their strawberries taste the same. If it tastes bad, it shouldn’t be sold. A full bag.

I had such a bizarre experience with Walmart/Bolder HWY customer service. I bought a pack of paper filters, and when I got home I realized it was open; So I went to the customer service department at that store. When I arrived at the place, the lady who served me was visibly irritated and asked me to go back to reception to get an exchange paper. I did what she asked. Then she took the product and I realized that she was determined not to receive the product back... She asked a series of bizarre and embarrassing questions. I had the purchase receipt, I had the card, I had bought the filters hours before. Then she asked me if I could guarantee that the 100 filters were there. And I replied: "the package was open; I can't guarantee it". And she, ignoring the line that was forming behind me, went to ask the manager for guidance and came back saying that she couldn't make the exchange. Faced with embarrassment, I left the product in the store, with the receipt, and bought another one. I think that person was having a bad day and is definitely not prepared to deal with the customer. The aforementioned Walmart has its quality dropping precipitously; but employees need to understand that there are civilized people who seek service in the store... This product is so cheap; there was no need to create so much difficulty

Everything is locked up. Might as well order for pickup or delivery. Saves the aggravation of looking for associates to unlock the cabinet's which are now 5G wired making it longer to open it. A key is simple and faster. Why do they continue to choose tje greater if All the evils.

This place is a mess. It was rainy on Monday and there were leaks all over with bins being used to catch the water. Some shelves for items looked to be bare. I have been to plenty of Walmarts all over and never seen the underwear and tshirts all locked up that I had to press a button to get help. Looked For some travel size items since im on vacation and was limited supply of whatever items they did have. Not impressed

Came in for an oil change and was greeted by Jodie and tech was getting my info when he ask me to hold and was talking to another previous customer and waited after waiting for over 5 min Jodie started chatting with other tech's and I'm there waiting and after a while I figured he forgot about me I flagged him down and he came over and said "oh I forgot about you" I said it's OK. I understand sometimes customers can throw you off course so he asked for me to go ahead and pop the hood so I went ahead and pop the hood open, and he said can you please open your hood up? I said you what? don't know how to open the hood. He was no I don't open hoods because I've had hoods popped up on me in I don't wanna have any issues so can you open the hood? I said It's OK if you want I can change the oil too,.. I was just being smarta.. and everything from there. It just went to a very bad experience. I didn't really trust the shop so I just asked for my keys back and left. Will never return here again.

Another poorly run Walmart so now I am completely done with this brand. Went to cash my check and it was declined. I went across the street to Rapid Cash and cashed it with no problem. DO NOT GO TO WALMART NOT ANY OF THEM The employees are all very incompetent

This place blows. Employees that don't know how to communicate effectively or understand what you're looking for. Don't get me wrong there are handful of good employees, but it doesn't make up for the rest. I had intended to purchase an item that wasn't available until the season was over despite its namesake was on clearance. Do better Walmart.

This place hits lower lows every time. Today, after refusing to help me, this woman watched my every move and jumped on me when the scanner failed. I dropped my debit card after the purchase and asked her if she saw where it went. "How I know where you debit card go bitch??!!!" "Because you and security were watching my every move. I just thought you might have seen something that might help me." I am legally blind. 0/10

Shout out to Kevin! The world needs more people like him. I was passing through this Walmart, while there I clumsily dropped/lost my money. This gentleman was cleaning the floor in the isle I was in, he approached and asked me "Did I lose money?" I told him "I didn't think so". He asked me to check... and I did. He was right! I told him the exact amount down to the bills. I told him it's ok and that someone probably needed it more than me! I thanked him then continued shopping. Fast forward, I reach the self checkout area, I hear a voice saying excuse me Ms. I look up and it's Kevin. He found my money ....actually another customer had pocketed it and Kevin had seen the guy. Long story short, the world needs more Kevin's and Walmart has amazing dedicated employees. I was so floored & thankful that I asked Kevin if I may take his picture. He's an Angel. Walmart is lucky to have him.

I bought a Wee Go suitcases. It was damaged and they didn't do anything to resolve it. $60 just gone in the wind. I bought the warranty from Square Trade and they don't help either. Be Careful how you buy from them.

I use the pickup service at the Boulder and Nellis location for several of my shopping needs. I find it difficult sometimes because they don't always answer the phone to allow me to check in. Lately the service has been consistently bad. I have to wait for someone to come out and help another customer so I can check in. The value of waiting is becoming less and less efficient, so I'm beginning to be forced to go in the store more and more. I appreciate that they get busy but management needs to get their employees on board to answer their phones for a smoother customer platform. Typically I enjoy shopping inside this superstore so for inside I would rate them a strong 4.5 but the pickup area has gone way down hill. So I rate the outside at a 2. Please get the message and do something about it, hopefully!

I have bought tires from Walmart for many many years, yesterday I was there 8-17-2024 nail in my titre I have road hazard on all tires no appt walk in I was told 2 to 3 hours, I will be pushed down list due to the appt. If I have road hazard which is a warranty I should have some consideration. Only 2 people working the service center. The so called cashier in the front rude no help at all. I left got my key back had to get my tire fixed somewhere spend money I should not have to because of a road hazard warranty at Walmart. But lack of management lack of training says it all NO CUSTOMER SERVICE ZERO RATING

i went to try on a shirt today (xmas eve) at 3 pm the lady at the dressing room was so rude to me rushing me when i'm on the phone with my mother not even 5 minutes n it even 3 min i say honsty 2 minutes and she started rushing me honstly i think she should be fired.

As I stand in line with 4 items looking at all the self checkout registers closed, 5 regular lanes open, and lines that trail down aisles I ask myself WTF is Walmart thinking. I mean you can staff the registers and keep self checkout open, but to them it's like "you're getting cashiers or you're getting self checkout, but you're not getting both". I hate it here.

Poorly ran Walmart was going in to return some clothes I bought and (Dottie) the lady in the customer service said I should get my money in 15 minutes waited 1 HOUR and money wasn't in my account and then asked her why it wasn't there and she said "just because I said it was gonna be there in 15 minutes doesn't means it's true" very horrible customer service they have at this location

I come here looking for a holster for my Son and I was wanting for some one who can help me 40 minutes because they have everything locked and finally a lady come and said it to me stay here and keep waiting are you serious Walmart people horrible service and they don't care all the employees are bad

I just bought some yogurt on january 30., went to open it., looked funny, runny. Looked at expiration date., WAS DECEMBER 22, 2023! Make sure to check expiration dates., putting OLD OUTDATED PRODUCTS OUT JUST TO SELL!

I picked up a online order. I arrived at 4:38 PM. I did not get my order until 5:12 PM. I spoke several times to Barb, trying to find out why my order was taking to long. It was 2 items. She kept mispronouncing my name and thought it was funny, when I requested to speak to the manager, Barb said I had to come to the door that the delivery people come out of...as I was getting ready to do that, a young man, Caucasian, dark curly hair, delivered it. When I asked him what took so long, he was rude and said "do you see all these cars?" If the employees don't care about the customers, they should just say so. And barb was condescending and dismissive towards me. I'll think twice before ordering on line pick up from this store. If I could give zero stars, I would.

This Walmart is located right off Boulder Hwy near Sam's Town Casino. Easy to find and get in and out of. Plenty of parking! They have cold a/c in the summer and heat that works in the winter!! They do keep it clean and there are always employees walking around stocking. Unfortunately due to the location several items are under lock and key. I understand the why but it can be inconvenient for the rest of us. So just be aware of that when coming here. The store is normally well stocked. If you come on a holiday or near a holiday weekend, it's like every other Walmart, items might be low. So plan ahead.

So the last time I went to get phone, and I paid for two pieces of junk I could do nothing with. By the time I realized there was a problem Walmart already admitted to firing the man. However they couldn't figure out what he did with the phones, so now I'm out two cell phones. I still have the tickets t number from when I spent two days on the phone with customer service and they told me there was nothing they could do. Now, I bring my check from work in to get cashed. I gotta work today and I have bills I don't want to be paid late. No check reader in all of Walmart will work, other then to turn my check into garbage. Cashier's having a bad day, I feel sorry for her. They send me to customer service. Now I'm waiting again. Because they swear this is the one machine that will work, is occupied by a customer return. That could be done at any register. But no you make all the people with jobs obviously were here getting checks cashed wait. This motor mouth customer talks for 40 damn min about one return. Everyone at your store is talking about it cause the man behind me is loud, real loud. He's been waiting too and he already canceled his plans waiting in line for your service. Then no manager being called down EVER. They tell me that there is nothing they can do, this are up check that your equipment caused can't be cashed there. This is the same Walmart I called for six days trying to get a hold of the store manager about my phone problem. For six days straight I called let the phone right 15 times each time. Twice an hour every hour the store was open for six days straight. Not once did anyone pick up that phone. When you go there the manager is never there. Why do you employ managers at the Kenosha Wisconsin Walmart, if your managers never answer the phone and there is never a manager in the building when anything goes wrong. Not that calling corporate to talk to customer service is any better. I was hung up on because she didn't believe my cell phone issues. Then calling back I was transfered three times just to be told there was nothing they could do it want a Walmart issue, even tho it was caused by a Walmart employee doing the job Walmart pays him to do.

The absolute worst experience at any store ever ..Went in to buy some simple head phones and asked the little blonde girl with half her eyebrows shaved off for some help she was standing alone not talking to anyone but she was busy on her phone so she told a little ispanic girl to help me after she walked me over to the display I asked some questions U would think she mit know she just said to me I don't work over here , and just walked away, so I followed her to the desk and tried to ask her another question, she just stared at me with no response so I said did u hear what I just said to U?? Again just stared no response and just walked away again..Sad ..Who ever runs this store should be ashamed..And on the way out 10 feet from the front door some kid selling weed ..Unreal..Needless to say I won't be back . Completely unprofessional and totally incompetent...

VERY disappointed. Pickup up my order this morning and when I got home, noticed that I did not receive any of my freezer items. I tried calling the store and the line would ring once then hang up. I tried to get a refund but the only option I received was to return the items to the store for a refund. I ended up reordering the freezer items. I am recovering from a broken leg so it's hard to walk around otherwise I'd go to the store. BUT if I'm paying for having the items brought to my car, I shouldn't have to go into the store.

Website Money Center Services hours services its incorrect, customer service so rude speaking and aggressive posture.

The absolute worst almost 2.5 hours waiting for pick up and people coming and going after us this is utterly ridiculous they tell you yeah well their stuff was prepped first HOW WE CHECKED IN 2.5 HOURS AGO

This is my normal Walmart and for the most part the employees are very friendly especially the door guys!! They love there jobs or lives just awesome!! Anyways this review is mostly for the bakery they are amazing!! I went in on my sons birthday super last minute around 10 am I figured they would have something cute I could get my son a write happy birthday on. So I decided I wanted a custom cake and although they were extremely busy she was able to get it done same day she said she could do it by 3 was ready before 1pm came out great my son loved it and looking forward to future cakes!!

It never improves. It just doesn't. Fun fact: You don't have to be white to racially profile someone. Witnessed that one, first hand, as an older Hispanic male decided to hover over a black mother and daughter while they used the self-checkout. His reason to her changed from one moment to the next, and despite her request (she said he made her feel uncomfortable), he wouldn't leave them alone. They also have a security slob... er, uh, guard, who likes to push his "authority" around in the parking lot by driving around, very slowly, obstructing traffic. Honestly, WalMart as a company should be ashamed of this location, especially seeing the overwhelming number of one-star reviews, but you know that they aren't. The company just hasn't been the same since the late, great Sam Walton passed away. It's in the hands of money-grubbers, now.

This is, by far, my store of choice. I would, have and will again drive over 10miles one way to be able to shop here at this convenient, friendly, family oriented and value laden SuperStore of sorts

If you happen to live in or drove an rv, avoid this place. You are not welcome. Security trucks constantly patrolling the parking lot stopping at every rv to see what your doing. If your shopping, get done and get out, according to the security supervisor. If your done shopping there is no loitering, no packing your groceries, no working on your rv, no resting from a long time on the road, if your done , get to driving. I have an older rv I just bought. It requires lots of work inside to be livable. I've been buying supplies as I cleaned then planned to buy paint, carpet, a couch, dishes, etc from them as soon as it was clean. Because I live in it already, I have to do the work around my stuff so it takes time. The sign posted says absolutely no overnight parking of rvs, campers, etc. But that's it, not do your shopping then go home. So I got here this morning at 7 a.m. an hour after opening. I has been here probably like 20 minutes when security knocks on my door and says you gotta go. I said what? Why is that? He says management wants you out( his exact words) that's when he said that was their policy, which was the first time I'd heard about it. I said what about all these other rvs and he said they would all be told. I went in to clarify with the manager and she said it was their new policy and I asked why. She said it's to discourage rivers from taking up all the parking spaces for hours. I said, oh you mean the ones out in the very corner of the parking lot where nobody ever parks? She said yes, the trailers always take up so many spaces. It's a nuisance and we're letting everyone of you know. I said and you have a good day

The most unprofessional walmart in vegas. Employees act like they don't get paid to be there and they never answer the phone. What could y'all be doing to where y'all don't answer the phone on a daily basis?????? If i could give zero stars I would y'all should be shut down.

On 01-26-2024 I waited in the electronics department for 25min in line around 9:40pm and 2 employees decided to help one customer and one of those employees decided to help a customer that wasn't even in line at all a just kept talking to the customer but didn't actually want anything. I miss the movies I had paid to watch at 10pm because of it. One of the reasons i dont like coming to this store is because its understaff almost everyday and everynight.

I'm so tired of this walmart the delivery is convenient but when your items arrive like this it's not worth it. They hire drivers who are taking your food. Eating it, and ruining it. I'm missing all of my frozen/seafood items and my fruit were delivered like this? And when you call they say they were all scanned out? So now I have to wait to receive my money back on my debit card for me to go to another store and repurchase the items .

Spent 30 minutes waiting on the grocery pickup outside, calling the store to be sent to voicemail. Went inside BEFORE the order was confirmed ready to be told that: 1. The order was not ready yet but had to be picked up at 8. The CONFIRMATION didn't arrive until 8:11. 2. Was told that my order was already locked up and there wasn't a manager with keys 3. To come back at 9 am to cancel it or figure it out in the app. Absolutely rude and unhelpful, and if these are the people you have as management when so many need jobs, I won't be back. MOST OF ALL, YOUR MANAGER ASKED TO SEE MY PHONE TO PROVE THAT I HAD BEEN CALLING.

Try calling the store no one picks up the phone (702) 434-5595 Somehow my online order got assigned to this store. I don't even live anywhere near this store. I called and pressed zero for the operator pressed 4 for online pick up and delivery and just rings and rings and rings. I even called the store manager directly and again just rings off the hook. What kind of customer service is this? Non existent

The worst curbside experience from anyone EVER. I deliberately choose curbside pickup because I have a bad knee so I keep my walking and lifting to a minimum. I ordered a simple folding table online and requested curb pickup. I was informed over an hour earlier than originally estimated that my order was ready....SWEET.....right? Keep reading. I let them know I'm coming through their app. I let them know I've arrived, what space I'm in and the color of my truck then sit back and wait. While I watch orders being delivered to other care for 10 minutes the app notifies me my order has been picked up.....Have a great day. I still don't have my order. Nobody wants to help. I end up have to walk around the building to the entrance only to walk all the way back to where I started, except now I'm on the other side of the fence. I had to go around because they wouldn't let me take the shortcut through the yard. I'm met with more people who don't want to help and some serious ambivalence about my problem. Someone finally comes out hears my story and then slow walks her way through the shelves to find my item. Then slow walks it to me without so much as a "sorry about that". Then I have to walk all the way back around the building to get to my truck. If it weren't for the knee this wouldn't be that big a deal. But there's a reason I use pickup service and today I got none of that. If I could give zero stars I would.

The Walmart Supercenter is set up like most other supercenters. It is clean with a deli & grocery on one end and pharmacy/home goods on the other. I'm not a big fan of Walmart (lowering quality of things for a cheap price) but in this small town, you go different places to find different things. Hubs was looking for a certain pressure washer that allowed soap to be added and I was looking for a couple items not found at my grocery store. The deli is very clean, hot food like chicken bites (tasty) real hot and deli meat & cheese with salads look clean and neat. The produce is good quality with lots of variety but won't stock bean sprouts (?) or the usual veggies & fruit-although they do not stock the more unusual shishito peppers (nor had they heard of them when I asked). The food looks fresh-which is nice. They stocked ripe pomegranates which is great because they are the ripe & tasty ones-which was awesome! The watermelon has been really good this year! The stock was pretty good and one of the staff working produce was helpful helping me find some items. I'm not a big fan of Wally World but I do end up here more often because they have many items that are useful. This time we found a 3" gel infused mattress topper that worked great in our trailer.

I want to Walmart at 4pm today and I was waiting for a 2hrs for a electric scooter to be available. I can't believe the wait for a electric scooter to be available 2hrs is too much im overwhelmed.

Awful place to shop. Everything is under lock down. I wanted a $4 thing of body wash and a $7 wrench and I waited for 15 minutes at each aisle pressing the "require assistance" button several times with no help. 3 different Walmart employees walked by and said "I don't have keys" and kept walking. The front entrance has these entryway gates and for whatever reason they were continuously beeping the entire time I was in the store - I could hear them from the very back corner. 3 Walmart employees standing right next to them didn't care and ignored it.

I am from out of state and have been to this store before. To be fair, it's almost Christmas and the store was packed with shoppers. I just wanted to warn people to watch out for your purse or wallet. A man came up to me yesterday telling me that he was robbed and started showing me paperwork of what was taken, and that he was from another state. I think he was either trying to get me to give him money or he was with another person and the way I was situated in the isle, he could not take anything from me. I told him I don't live here and have a nice Christmas and he just looked at me. I left the store quickly after that. People!!! Be Aware of your surroundings!!!!! The store is only able to do so much and as I said, it was very crowded due to Christmas shoppers. I was afraid to walk back to my car alone. Here in the area as we are staying at the RV park on our trip through. The store did have police cameras out front so they were trying to stay on top of things. The employee's were all working hard from what I could see.

Worst customer service ever other than Mary in the auto department. My wife and I came for help to get our oil changed and I went inside to speak to a clerk inside for what we need to do. I gave him the information and he directed me where to go to ask the workers outside due to making sure they had the filter I needed. The lead Mary finally assisted us and researched what we needed as well and was concerned as to why all of her other peers weren't even engaged to help us or ask what we needed. If it wasn't for her I feel we wouldn't have gotten any service at all or with me going in. After everything was settled she let them know we were first up and we continued to shop inside for a bit then walk around. 2 hours and exactly 2 minutes later nothing was done to our car. They literally just pushed our car to the side. No we weren't rude and we both work with numerous customers daily and would never do this nor feel right about them experiencing this either. Our time and everything was wasted. And to think that while our car was in their care I lucked out at the casino on the following block prepared to tip the staff just to come back to this is crazy. Never again. Oh and might I add that the filter that they claim they did not have was the exact piece that Mary"their lead" showed to us as well as brought it to us when explaining the importance of it while upselling other services that would benefit us.

Absolutely the worst experience today at this location! I have an online order and an email that states I don't need anything to return this item but the item itself and the email with the return barcode, however they wouldn't accept the gosh darn return! I spoke with two MGRS - one named Ana that absolutely refused to listen or read the email. I will also be filing a complaint with the BBB and disputing the payment with my CC company. This is absurd and extremely laughable! They also kept the fricken clock!

Being in the Christmas and Holidays Season it is common to hear the word "Walmart." Walmart is currently the largest retailer in the world. The Largest Retailer in the World has a huge presence in the Largest Entertainment Capital of the World. This very Walmart Supercenter located at the Nellis, Boulder, and Harmon triangle across from Sam's Town has a huge presence on the East Side of Las Vegas. It serves a very large and diverse market covering the East Side, North Henderson, and parts of North Las Vegas from the furthest northern reaches of the Nellis Air Force Base into Green Valley to the south. This market also includes the easternmost reaches of Las Vegas to Wetlands Park and Sunrise Mountain and to Paradise and Downtown at the west. This is a high customer vokume. Adding to the customer volume are some that had shopped at the abandoned Walmart Supercenter at Nellis and Craig.    Unfortunately some of the areas in the large market that this Walmart Supercenter serves have pockets of high problem. Whether it is justified or not East Las Vegas has the perception of including some higher crime areas. My argument is that crime can happen anywhere. My argument is also that crime has happened right inside this Walmart. That is shoplifting crime. The last time that I shopped here it was alarming seeing all of the merchandise that are locked up. I have frequented this location since it opened around 2006, and have never seen so much of the merchandise on lock down. The merchandise where you have to track an associate to open a locked down case then follow them to a register include an aisle in hardware, the battery cube, the Mio, Tide, razors, Lego, and other areas. Another consequence of high shoplifting has been the elimination of the 24/7 hours.   When shopping here, it is one of the few times that I feel compassion for Walmart. They are obviously taking a beating from shoplifting to resort to these measures and took a knockout beating from the one up Nellis to the point that it bled money so bad it closed. Unlike the late Nellis at Craig location, Walmart has invested in this location. Arguably the lock down cases are an investment that says they have zero plans to shut it down. Since it opened around 2006, Walmart has kept up with maintaining the store while investing in a remodel or two. When it comes to maintainance and remodels Walmart seems to put the same effort into one located in a high income neighborhood as it does in a lower to mid income neighborhood. The upshot is that this relatively clean and modern location looks similar to the one in Centennial Hills and Silverado Ranch. By the way, this is one of the Las Vegas locations that I know of with a seating area in softlines. A few days short of the year 2020, this Walmart advertises the digital age with its oversized pickup tower at the Food entrance. Walmart has also upped its investment in this Supercenter by making it an accademy store where they train Managers.   Earlier in this review I mentioned that I have patronized this Walmart since it opened around 2006. This is one of the many Walmarts that I have shopped in. This goes back to the CD age where I remember purchasing them and a Sony boom box when the electronics aisles bursted with CDs and DVDs. From my experience shopping here one of its best advantages is that it is easier to get in and out of in comparison to other stores. Take for example Mark's Street at Sunset which is closer to Green Valley residents like me. There I have one way to enter the parking lot that is in a congested business area that gets crazy busy during peak times. Here there are at least three exits. With the Harmon Road exit at the southeast of the store, getting onto Boulder Highway or Nellis is a breeze. In similar style to how Walmart is with protecting their merchandise, that is mine with leaving my car in their parking lot.Just like any Walmart parking lot or any business for that matter I am extra dilligent when parking my car. My parking area of choice has been the rows aligned with the garden center entrance. As far as parking lot protection, Branson Security trucks patrol it. Inside the store, I have saved money and lived better under a roof with thousands of grocery items at great prices. Speaking of "thousands" I am reaching that Yelp character limit. With that said my high return factor here is 4 out of 5.

Just a quick note they are blocking entry at the door as of 5:30 Pm, but posted open hours until 6:00 Pm.... Get your act together management and plan ahead so the public isn't turned away at the last minute. I will follow-up with corporate on their policy.

Head security sucks!!! I entered the automotive section of Walmart and before I could enter the building two young kids in a van Verbally assault me with two adults standing next to the van. I inform security and they informed me that they could not involve themselves in the situation even though they were on their property.

Woke up this morning, still feeling sick to my stomach that me and my family was racially profiled while leaving Walmart we all see it on the Internet how certain people take their jobs to the Extreme. Me and my family of six me and my husband did two transactions because he bought me a shampooer for me for our new house. As we are leaving as employees normally do check receipts. Alice decides to racially profile us. As she let other customers go out the door as she glanced at their receipt. A group of Black people opened up her eyes to think we're stealing. Grabs my receipt didn't even give it a chance for my husband to hand him her receipt she begins to claim that were stealing. She began to get loud and aggressive talking about I don't see this on the receipt I don't see this on her receipt. My husband went to the cashier the cashier said he rained everything up in our basket. She then stated that she didn't see the shampooer on the receipt. My husband said if you weren't so worried about if we were stealing. You would see that I have a Receipt as well. As we're clear to go, i'm walking out to the car with my kids and husband. I felt in my heart that I need to turn around and have a conversation with management about how I was racially profiled and treated in Walmart. I recorded and document the time that I asked for a manager. Alice claimed she couldn't get it a manager I asked her to radio manager she said she didn't have a radio and she shooed me off with her hands like I was an animal. So I walk over to customer care and I spoke with a nice lady about what happened and she was going to talk to her about how she was treating us. As I'm walking out the door a young black lady comes up to me and asked me if she can help me with anything I asked her if she was a manager she claims she wasn't and she'll help me with anything that I had needed at the time. So once again Alice/Walmart racially profiled us to think that a young black lady was going to fix the situation because she can relate or whatever they thought was going to happen. So Walmart knew they were in the wrong. Walmart knew Alice racially profiled us. So they sent a black woman to talk to another black woman. That made the situation even worse in my eyes. I will be making a complaint to corporate about being racially profiled because they see Black people with large items leaving Walmart. I'm not the only person that this has happened to and will happen to. How do you make people feel is everything in life. Alice racially profiled me and my family and we are traumatized of the fact of what we endured in Walmart on October 15, 2022.

WORST customer service on the planet. And they DO NOT answer their phones, which they said is a decision of their store manager. That makes absolutely no sense and contributes to the lack of customize service perpetuated in the store. The employees don't even look at, or acknowledge you-- this is including "team leads." Misery loves company and I want NO PART in that. I'd rather spend the extra dollars at Target, where they actually treat people like..... people.

I placed an order with this store online and requested an express delivery, charged 12.99 for the same, only to have the order delayed due to a supply chain error. The driver took over 1 hour to attempt to travel 1.0 miles to my home and return the order to the store. No one took the time to re-deliver items They blocked funds to cover the order, delivery charges, and tip on my card even before the order was processed. When the order was delayed, not resent, but delayed they stated that the only option was to reschedule the delivery or cancel the order. I requested that the order be canceled so that I could order from a more competent service only to be told by Walmart that it would take up to 10 business days for the funds to be returned to my account. I have been a customer of this company for quite some time but this is the worse experience and the last that I will have with your company. Not only did this establishment take my order, and charge me for express delivery with a 'tip' for the driver but before anything was even selected they blocked monies on my debit card. Now they have said that my only recourse was to cancel the order and wait up to 10 business days to release my funds. I am an amputee on a fixed income and this is not acceptable. The 'chat' with customer service was at best a brush-off without care or compassion. I have so many problems with your delivery service that this is the last time that I will ever make a purchase from any of your companies. The person responding to me stated that it was a supply chain error and the driver returned the items to the store. The store is less than 10 to 15 minutes from my home, and with an express delivery, there should not have been a supply chain error. TOTALLY UNACCEPTABLE!!! These errors are constant in this area, they have no idea the inconvenience and cost to the customer, and they don't care. From this point out I will be using a different company and a different delivery service. Will be stating this on every review service within internet reach. Walmart you have got to do better.

This Walmart location on Boulder Highway & Nellis is the worse. Long wait to just buy some tooth brushes that cost under $2 & top it off it's locked up. Why would you lock up tooth brushes. Keep pressing the service assistance button for no employee to attend to help. I use to come to this location in the past when used to be a resident but never again will shop here. Please get a better service & unlock everything for customers to shop. What a hassle & headaches just ti chase down employee with a key or get some sort of assistance or even an answer if they have a key for the lock. All in saying is Walmart is a joke & becoming worse company to work for.

Walmart at Boulder and Nellis is theWorst walmart in Las Vegas. Went this morning to get my girl flowers for Valentines Day. I picked the Flowers and headed for the Check out. I am totally disabled with a brace from hip to ankle following surgery and wrist brace. Walmart female associate told me to step back to a line in the clothing area even though their was 5 feet between me and customer in front of me. I said no problem but then suddenly 2 people pushed 2 carts in front of me and the associate just looked at me and walked away. There are consistently people in the food isles shoveling products down their pants and just walking out. The associates are rude and this place is so unsafe its unbelievable. I put the flowers back and as I left the associate at the door looked me up and down like a thief because I had nothing in my hands as I was leaving. Be safe and stay away from this place! It's a den of thieves and drug addicts!

This is the worst establishment you can think of they have horrible customer service employees are absolute shit . And employee lost their shit & started shaking her head because I asked her if there was a stolen phone reported After looking at me not getting a response and walking away to help someone else The person who is standing guard upfront is a definite horrible employee when I asked a question also just get stared at with a stank face This location should fire every employee and just rehire all new people . It's sickening people can't handle a simple task nowadays

I was left speechless with one of my encounters with one of the employees here. We were walking toward each other and took a step toward the same direction to avoid bumping into each other. Naturally, I apologized and wouldn't have thought much about it but instead she (the worker) rushed off and said ,"Ugh, what the fk."

Well we placed an order on Walmart for curbside pickup and although our order wasn't ready, Billy did a fantastic job in helping my mother and I get our order together and we are both very happy and more than satisfied with Billy's excellent customer service, he deserves a raise!!

Hello, I came here with my boyfriend to use the restroom because he had complications with surgery and has to use the bathroom more often. When we came in there were 3 women in front of the checkout area. A blonde lady, a lady with black hair, and another lady with really short hair. We went to the bathroom and I went in there with him just to make sure he was okay then we left. We came back a few minutes later to go back to the bathroom because he was still feeling bad. As we were in there the lady with really short hair banged on the door and said that we were in there for a very long time. My boyfriend then yelled and said that he wasn't feeling well due to a complication with surgery. We then came out and I decided to get a little snack as we were checking out the ladies were whispering to each other and giving us dirty looks. My boyfriend went to the car to get something as I was checking out and the lady with the blond hair wouldn't stop staring at me. It made me very uncomfortable. I spoke to the manager and she was a very sweet woman and made us feel heard. I had to share our story so people know what to look out for when going to this Walmart.