Brian H.
Yelp
I came here to eat some lunch at the restaurant/grill, hoping it would be better than some of the other surrounding fare.
Unfortunately, I was wrong. The one standout (that keeps this from being a 1-star review) was the server. Let me tell you a story....
We come in and sit down--we are 1 of 2 tables in the entire place (eating lunch around 1P). We order some interesting looking nachos, with grilled veggies, and a couple of burgers. As I am gluten-free, I order a burger sans-bun, as I usually do in places like this. The server repeated my order back to me, "no bun, got it." The nachos come out quite a long time later, and while the grilled veggies on top were delicious, the multicolored chips they used were stale. Strike one. Next, when our burgers came out, mine was, of course, on a bun. As we explained that I could not eat this and it needed to be without a bun, the server took it back to the kitchen. He re-emerged too quickly with a bun-less burger, for me to find that the kitchen had merely slid the hamburger off the bun onto the plate--thanks for the gluten-contaminated burger, which I could no longer eat. Strike two. My wife's burger was a quarter burnt and seemed to be previously frozen. Additionally, the fries came out cold and soggy, lacking any decent taste. Strike three.
We asked to speak to the manager, who was not there, but the server ending up comp-ing our entire meal (which was fine with me because we ate maybe 25% of it).
I would never recommend eating here and would avoid the restaurant at this resort like the plague. :-(