343hugh
Google
We stayed at Wapa di Ume Sidemen for 2 nights and had a wonderful experience despite arriving after a rough start. On the way there, my wife and I had to endure Bali’s recent storm and flooding, which dampened our spirits—especially since it wasn’t supposed to be rainy season.||But as soon as we arrived in the early evening, everything turned around. We were warmly welcomed by Eka, a fantastic staff member who immediately made us feel at home. He performed a traditional spiritual ceremony for us, the Benang Tridatu, which was such a special and memorable gesture. Throughout our stay, whenever we needed anything, Eka was there to help with kindness and sincerity. Having worked as a manager in the hospitality industry myself, I can say it’s rare and refreshing to still find staff who genuinely serve from the heart rather than just following the standard operating procedure.||The property itself is beautiful and peaceful. The room was comfortable, the restaurant served great food, and the entire staff were consistently friendly and attentive.||One thing I’d remind future guests: this is Bali. It’s a tropical island—it’s hot, there are bugs, and the environment is part of the charm. Do your research before you come, and manage your expectations. Wapa di Ume is a luxury boutique resort, which is very different from a global luxury chain like the Ritz-Carlton. For the $300–$400 USD range, the experience here is more than worth it.||Overall, our stay was relaxing, memorable, and heartwarming. Thank you Eka and the entire team—we will definitely be back in the future, and we hope to see Eka again when we return!