Deepa Patel
Google
Wapa di Ume looks beautiful in photos and markets itself as a 4 or 5-star escape, but our family stay in one of their villas was a major letdown.
Insects & Poor Sealing: Doors had visible gaps; we were greeted by a large spider in the bed on night one.
Housekeeping Issues: The room was never properly cleaned. Leaves stayed on the floor for four days, and ants were a constant problem in the shower.
Overflowing Shower & Bad Maintenance: The outdoor shower overflowed into the main bathroom on day three. Peeling plaster, patchy repairs, and no consistent explanation from staff.
No Storage in Bathrooms: No counters or shelves. You’ll be placing your toothbrush next to the trash can.
Not Family Friendly: One bathroom for four guests is simply not practical. Expect long waits and no privacy.
The staff were polite, and beds comfortable, but that’s about where the positives end. The manager waived a floating breakfast to try and make amends, but the issues run deeper than a one-time gesture can fix.
Do not be fooled by the “luxury” label. This is a 3-star property at best. Ubud has better, more reliable options for the same price.