Warwick Allerton - Chicago

Recommend this hotel - it's an architecturally pleasing building, in a prime location - you can walk to the beach or many restaurants and bars. There are also many retail shops if you forgot to pack an essential. The hotel has a lovely bar with the most friendly barman we've ever met, I wish I'd asked for his name - very chilled, slightly older guy - we could've stayed all night just to soak up his cool vibes. The rooms are nice (slightly small if you're of a picky nature), showers are great, reception and security staff were super friendly - I've got only food things to say about this place.

We were on a family trip for my daughter’s graduation from Chicago Booth. Hotels rooms in the city are at a premium during this period as there’s a lot going on in the city, so this was booked because it’s a central location close to university facilities, but beyond that an unknown quantity. The location is fantastic. It’s on the Magnificent Mile and Huron Street, close to all the best shops, and many restaurants, as well as attractions such as the Navy Pier, and river front.||As it turns out, this hotel is something of a Chicago icon with a lot of history, which you can actually sense when inside the building. The hotel was built in the 1920s and retains that elegance. The lobby and bar on the 2nd floor is spacious. There’s also a restaurant which provides breakfast at $40 a head which we decided was too pricey. There are plenty of outlets in the locale that are much cheaper.||Our room was very well appointed with two large beds, a very good bathroom, flat screen TV, small fridge, safe, USB chargers, and ironing board. The bathroom was supplied with nice quality English toiletries, a good shower, clothes line, and efficient hair dryer. The room was fully air conditioned with a temperature we could control to keep the room comfortable for sleeping. The beds were comfortable and we slept well, without a lot of noise from neighbouring rooms or the corridor.||The cons (at least in our room) were no separate small shower head to rinse undercarriage, and no view, as our room looked directly onto the side of the next door building. The lifts were also very slow, even though there are a total of 5 of them!

This hotel is beautiful on the outside as most buildings in Chicago are. We stayed for a few days and had an okay experience. The hotel is outdated and needs a lot of new things that would make the stay more pleasant. So many things were aged, worn, and dirty such as the carpet, loveseat, wallpaper (ours was peeling), curtains, and the fridge would never cool enough and part of it kept falling apart. Our beds and pillow were comfortable which was the most important thing in terms of comfort, so that checked off. The bathroom could use a better fan system. It felt like the bathroom remained so steamy well after we got our showers in. Also, housekeeping seemed to never bring enough washclothes and hand towels each day we were there. We had a light fixture that went out and that was fixed within the day. Customer request line was always picked up right away when I called from our room phone. They offer to store our luggage after checkout which we utilized. Breakfast is not included and comes at a cost. People seemed generally happy when they checked out, so I'd recommend it for others to stay, but like for many things you do get what you're paying for.

My recent stay at the Warwick-Allerton in Chicago was unfortunately underwhelming. From the moment we arrived, we faced a series of disappointments. Upon arrival, the concierge was unhelpful and did not provide a warm greeting or offer any assistance with our luggage. He only gave us check-in instructions and directions when asked, and his indifferent attitude did not make a good first impression. The refrigerator in our room wouldn't close, so we were unable to keep anything cold. Additionally, the room lacked a closet and luggage racks, which added to our frustration. Given the small size of the bathroom and its limited counter space, I highly recommend the hotel install a mirror over the desk to provide an additional grooming area. While we understand the hotel is older, the service level and room quality were not up to our expectations. After finally receiving proper instructions on the valet protocol, that process went smoothly, but the overall experience left much to be desired. I hope the Warwick-Allerton can address these issues to improve future guest experiences.

Right off the magnificent mile. I wished I read the site better cause this hotel didn't have everything I wanted or needed but that was poor planning on my end. The rooms are a little old and don't have a lot of room but the Staff was all very kind and helpful. We stayed for about a week and felt safe to come and go. The elevator are super tiny but they're quick and make for good conversations. Super convenient location. Easy to walk literally everywhere downtown.

Great location, and good price, amazing people at reception and valet. Friendly and accommodating, humble staff. Always willing to help. Good clean rooms, not really posh luxury or modern but well kept and clean, specially the shower/toilet bathroom is super clean. The area is super busy specially the street where you drop your car for valet but it works smooth without any troubles. One extra ordinary point: check in check out is smooth, straight forward and the quickest I have experienced.

Traveled to see a White Sox game and Stones concert with Husband/Wife/22 year old son. The room is in the Magnificent Mile area--so the location is pretty good. The room was pretty much just like the photo, but I want to emphasize just how small the rooms are. While we did have 2 queen beds, there was not room to open our 3 suitcases! There really wasn't room to put anything. Plenty of restaurants in the area adjoining the hotel. We parked at the garage directly next to the hotel--it was $59/day with in/out privilidges.

This is one if the best hotels in downtown Chicago. I will stay here anytime I’m in the city. ||Rooms are comfortably furnished and appointed. Classic style. Quiet and relaxing. |Customer service is exceptional. Great breakfast. ||It is one block from the Magnificent Mile. It is one block from Northwester Medicine. One block from great food at Gino’s East and so much more. ||You can’t get a more convenient location.

Very convenient location wise and nice looking lobby. They have a bar but no restaurant inside for breakfast options. Not a huge problem for me but my only concern was the cleanliness of the room. It smelled like cigarettes and the carpet and walls were quite dirty. I found several stains and hair stuck to the wall that was there from prior guests. Was disappointed considering the price to stay and it's advertised as a 4-star hotel, but once inside the rooms felt like a 3-star place. Too bad because I love a historic hotel! The staff made up for things though, everyone was super nice and helpful!

Small cramped rooms They take dirty towels away and don't replace them at all I asked for a wake up call and that never happened They ask for $120 for incidentals but there is no mini bar, there is no food available. Small cramped elevator A few work and a few don't work

I enjoyed my stay at the Warwick. Staying right on Michigan Ave made transportation and finding things to do very easy. Yes there is a hospital nearby but during my one night stay I only heard 2 sirens from the 17th floor around 8am. I did appreciate the vending machine and microwave on the 2nd floor where you have to check in, not the ground level. The bed was nice, two windows and plenty of space. I liked the floor length mirror and the rain shower. The lotion and bath bars were nice. I only had ONE bath towel upon checkin. The decor is nice and I like the Marilyn art in the main lobby. The elevators are small and if a large group is checking in you will have to wait for an available one. I would come back again. Check in and out was easy and the staff was great.

The Warwick is one of the older hotels in Chicago which brings a certain charm to the place. They treated us well and if anything came up they were able to solve. Also the location is fantastic as it is right off of Michigan avenue. So you are just minutes away from public transit (bus or metro). Plenty of shopping and restaurants to partake in and spend the day. You are in the heart of Chicago. The room was a little small and the carpet could use some updating. Ours had a stain on it. There is a gym on the upper level and there is a bar available too. The bar has very limited hours though. Overall I enjoyed my stay the bed was comfortable and the room was an appropriate temperature for the time of the year.

Very convenient location on Michigan Avenue and the lobby and room were fairly clean but everything (especially our room) was becoming dated. Our shower really needed updating. We struggled to get our room to cool down and the lobby was very warm as well. Only one man was handling over 20 people trying to check in late afternoon. He was trying to move as fast as possible and was friendly but completely overwhelmed. We were very concerned/disappointed at their bag check area the following day. We needed to store our bags for an hour or so and they just said to place them in a very open area with LOTS of other bags. Anyone could have just walked away with bags. Unacceptable for a high end hotel downtown Chicago. We will be looking elsewhere on our next visit.

Came here for a conference and this place is old, small, and cramped. First, the elevators. There were a few working elevators but they're tiny, about 6 adults can fit in each elevator. Which means if a full one comes by, you have to wait forever for another one. Even the worker was surprised to see me still waiting 10 minutes later on the ground floor. Upon check in, I asked for a room far from the elevator since I'm a light sleeper. Go up to my floor and find my room, right in front of the elevator. So I had to trek on back, wait for an elevator again to go back down to the lobby. The room is so tiny. The workspace is a joke. The additional curtain they have does not come down so you see lights and no privacy through the blinds. The closet door's light does not turn off either, so if you need darkness like me to sleep, forget about it.

I loved my stay here. The room was small but so cozy, I got a corner room with a lovely view. It was perfect for me, traveling alone. It may be small for a couple staying for very long. Room was very clean and the hotel is well located for tourists. My limited interactions with staff were positive. Would stay again.

Short version: if you are expecting a 4 star accommodation - hell, if you're expecting a 3 star hotel - you will be sorely disappointed (and should probably read the rest). Here is the bare minimum I EXPECT when I pay for a four star hotel: clean, updated (or well maintained vintage), safe, and structurally sound. That's the bare minimum. Bare minimum for three star: clean (even a little dust is understandable in the hard to reach places). This isn't even close to a three star hotel by those standards. Note: I'm only allowed to load ten pictures, but if anyone from Warwick cares enough...I have many, many more of the various disgusting aspects of this room. Long version: my train came in late, so I rushed to the hotel to make sure I got there by midnight (no late check-ins). Barely made it, but got checked in no problem (the ONLY reason I'm leaving two stars and not one is because the person at the front desk was quite nice, so they get a star). One my way up to the room, I was confused because the hotel was pretty...gross. And not kept up well. But I thought hey, sometimes that's just hallways, and this is a 4-star hotel; the pics online are cute; it can't be that bad. Incorrect. Go through the pics for details, but I immediately knew this was bad when I walked in to a disgusting, stained floor, furniture that looked like it came from a storage unit auction, and an incredible tiny, weirdly arranged room with what looks like a 19 year-old, college freshmen attempt at TV mounting and cord concealment. Still with me? It gets worse. It's midnight and I'm tired. I ignore the splitting wallpaper, floor stains, etc and pull back the sheets only to find a whole lot of hair. Gross. Get up and go to call the front desk to ask for clean sheets. Nobody answers. I accidentally drop the receiver behind the desk, bend down to get it...trash. Trash everywhere. Filthy. Now I can't shake the icky feeling, but I guess I'm stuck here, so I think "hey a hot shower in the 'marble bathroom' will help." But it's hard to wash off the grime when you're distracted by mold, cracking grout, and (you guessed it) more hair on the shower walls - long and short, you name it, it's in my shower. Still here? Gets worse. The water keeps spontaneously cutting out for about three seconds, comes back on (cold), lasts for about a minute, rinse and repeat. Soooo Nevermind washing off the grime! I get out, unfold my towel...dirty. Visibly dirty (see pics). Still worse, folks. As I look down at my dirty towel, the floor appears to be moving. I squint, look closer...bugs. Idk what kind, and frankly I don't care. Bugs. Bugs guys. Like, not "oh well it's an old building so there's an occasional cockroach." Bugs like wiggly, icky, worm-looking bugs. So yeah. I'm stuck here for two nights (pray for me if you're the type). I apparently can't get help from the front desk or a refund so I can book something cleaner (like a motel 6) or nicer (maybe a super 8?) and that $400+ is gone. My Chicago experience may be ruined by this, and idk how I'm going to sleep in this flop house... But hopefully you can save yourselves. Run. Just say no. Keep scrolling. Book the 2.5 star down the road. It'll be better, I bet my life on it.

Jamar is a manager who really seems to care about his guests and is really kind all around. He was extremely helpful and despite there being a reservation conflict and us not being able to stay an extra day and us sleeping in by accident, past the check out time. he gave us ample beyond checkout time as a courtesy and helped with our check out. He even brought us freshwater bottles while we were quickly trying to remove our belongings:) thanks Jamar! E & A :)

I recently stayed at the Warwick hotel in Chicago. Unfortunately, during my visit, I experienced a theft in my room where personal items including a watch and my driving license were taken. I reported the incident to the hotel management. They have just done something abot it. This experience was unsettling and impacted my stay negatively. I suggest that future guests keep valuables secure and hope the hotel improves its security.

2 star hotel at best in 2024.. might have 4 star 90 years ago. Everything is old and worn out (except TVs). Decor, bed, smells like 1960s cigarette smoke in room and hall. Can't open windows but A/C barely works. They charge for wifi which also only worked 1 of 3 days. Charged daily deposit also. Much better and newer similar priced options including right next door.

This hotel is all about location. You are within walking distance of any type of restaurant, Navy Pier (15 minute walk), Millennium Park (20 minute walk), small kids park (2 minutes) and all kinds of shops like American Girl, Lego, Nike, Neiman Markus (2 minutes). We stayed in a standard queen room. It did the trick. It was not very big. If you look at pictures on Warwick-Allerton's website rooms look bigger then what they are, however, we were there to sleep and shower. It was perfect four our family. The lobby bar is open Tuesday through Saturday, but there is a Walgreens nearby if you need anything to quench your thirst. Other reviews mentioned cleanliness, we did not have any issues. The only request we had was getting more cups and coffee in the room and those were brought up promptly. Also, parking is $65 a night. We used the app, SpotHero, and got parking 0.1 miles away for $30 a night.

Dirty, disgusting and not maintained rooms. Don't stay here. I found trash on my room, heard rats in the middle of the night. The bathroom is full of mold. Carpets are stained and the room stinks. This is the worst hotel I have ever stayed.

Five nights in one hotel gives you an excellent chance to evaluate an experience. The location is perfect. The price is unknown since my company picked up the tab but I do know they charge an insane amount for a guest to park their car. The service is friendly and efficient but they do not service the rooms on a daily basis. They told me at checkin that I needed to come back to the front desk the following day to request service 2 days in advance. Very odd. I did as they asked and they ended up servicing my room that day and the next. Not what I expected. They also had zero food or beverage options as everything in their hotel was closed. Not sure if it was a renovation or staffing issue. Thankfully they has a coffee maker in the room. The room was decent for me but my coworkers claimed their rooms were tiny. Mine was well equipped and quite comfortable. Not a bad experience.

Author's note: Honestly this review may fall further during the duration of my trip, we'll see. I'm going to give it to you all straight: this place is lightly-maintained (being generous here) and has no sense of hospitality. We tried to use the gym (located on the top floor amid a minor labyrinth of stairs) and the key card did not work. We then shuffled back down through the maze to the elevator to the lobby, to find a receptionist that immediately dismissed our claim that the door wasn't working properly and simply issued new key cards. Back up, swipe swipe... nada. I'm visibly irritated by this point. Try to call the front desk and get disconnected by the switcher. Return to the front desk to once again ask for help opening the door and finally security is summoned to help open the door. This process has taken 30 minutes. Finally, I go up a final time and the door is opened by a guard that also initially dismisses my claim before trying it himself and eventually needing to use the skeleton key card. To top this all off, after we're done in the gym, we go back to our room and the newly issued key cards from before don't work! Back down to reception a final time to once again be issued key cards. Oh and there's black mold in the shower. And there was literally 8 inches of space (see attached photo) to get around the bed. Don't bother with this place.

My room was clean but the hotel itself was a bit run down. The mini fridge barely worked. Because of covid, the room was not serviced daily. That was fine with me but I could see others expecting more frequent cleanings. I was able to see the holiday lights from my window which was nice and the neighborhood was great for walking.

My stay at the Warwick Allerton Hotel during Valentine's Day weekend in February 2023 was nothing short of a nightmare. The experience was marred by an appalling bed bug infestation that I encountered while trying to rest in my bed. It's shocking and utterly unacceptable that a supposedly reputable hotel like the Warwick Allerton would have such a serious hygiene issue. When I discovered the bed bugs, I immediately reported the problem to the hotel management. To their credit, they did respond promptly by moving me to another room, refunding my stay, and offering their apologies for the inconvenience caused. However, that is where any hint of competence or concern for their guests' well-being ended. Following the incident, I was informed by a manager named Clarence Thomas that I would receive a call from the hotel's insurance for further reimbursement due to the distressing ordeal I endured. Regrettably, that call never materialized, and it seemed as though the management simply wanted to placate me temporarily without any intention of providing the promised resolution. Frustrated and desperate for a resolution, I took it upon myself to call the hotel repeatedly, making more than 10 calls over the following weeks. Each time, I spoke to receptionists and managers, all of whom took down my information and assured me that their superiors would contact me shortly. But, as you might have guessed, not a single callback ever came through. The lack of communication and accountability from the Warwick Allerton Hotel's management is appalling. Their disregard for guests' concerns and failure to follow through on their promises is simply unforgivable. This entire experience has left me feeling betrayed and taken advantage of. I advise everyone to steer clear of the Warwick Allerton Hotel if they value their comfort, safety, and peace of mind. Their negligence and unprofessional behavior are clear signs of a hotel that prioritizes profits over their guests' well-being. My Valentine's Day weekend, which was supposed to be a romantic and enjoyable time, turned into a distressing and frustrating ordeal, all thanks to the Warwick Allerton Hotel's incompetence and lack of integrity. Spare yourself the trouble and find accommodations elsewhere.

I came here for a Mothers Day brunch with family to have tea at Tip Top Tap! It was all so delicious, the tea was amazing, the food and sweets were great portions and all tasted so yummy! The servers were all very nice (Daniel refilled all of our drinks immediately and was very nice and friendly) I highly recommend coming to have a meal here!

Stayed here for 3 nights. The staff was outstanding, friendly, and accommodating. No complaints there. I booked through a 3rd party app. I was shocked at the price, for I usually can find a 4 star hotel in downtown Chicago for $100-$130 a night. I did not realize the Air and Water Show was in town, thus fully booked hotels and higher prices. My mistake. This IS NOT a 4 star hotel, although it still uses that rating. At one time it was a historic 4 star hotel, but it is now, in my opinion, being milked by the Property management company due to it's great location on the Magnificent Mile. Tourist think they booked a 4 Star hotel, when in fact it is barely a 3 Star hotel. I booked a standard Queen room. Room was very small with a small bathroom. There was no place to place your suitcase, other than the floor. I had a Queen Bed with an uncomfortable mattress placed on a plywood platform. Woke up each morning with back problems. There was a desk with chair, an old empty refrigerated mini bar which had no shelves and did not cool. The room also had a small TV and two bed side tables. The carpet was old and stained. The wall paper in the bathroom was peeling up at the bottom. Then room had soap, body wash, shampoo and conditioner. The room had a small coffee maker, Starbucks coffee, and two paper coffee cups. The hotel does not have a bar or restaurant, so there is no coming in during the evening and having a drink and no place to eat breakfast. You have to go out of the hotel for any of these accommodations. I decided to purchase and bring in a bottle of Spirits so I could have a drink and relax in the evening. I requested a couple of glass glasses, as whiskey on the rocks does not taste good in paper cups. The hotel could not accommodate this request. The closest they had was plastic cups. I visit Chicago between 4 to 6 times a year and stay downtown for 3 nights. I will avoid booking the Warwick Allerton hotel in the future. It misrepresents itself and is not comfortable. Since they are really a 3 Star Hotel at best, their price per room need to be adjusted. There are actually other 3 Star hotels in the area which are more comfortable.

Boutique hotel on Michigan Ave close to the Starbucks Reserve and high end shops. Stayed here for a night. Check out time is noon and the front desk was open when we checked into the hotel around 10pm. We got a decent price for a petite queen bedroom via Agoda, but note that there is resort fee ($15 for us) that gets charged separately when you check out. There was a pretty long line to check out close to noon so I'd suggest just calling or leaving earlier to save time. The lobby is located on the second floor and there is an express elevator to get up there. Parking is available and you can leave your car up to 4pm even after you check out. They have a gym on the top floor (you take the elevator to the top and then need to go up a flight of stairs). They have standard cardio equipment as well as a free weights rack. There were no water dispensers. They provide the standard amenities like toiletries and a blow dryer. You can leave your bags in the lobby at an area behind the front desk and come back to pick them up if you want to spend the day exploring after you check out.

Beds are terrible, I stayed there one night and I spent the next day complete misery. I would have rather stayed on the sidewalk.

What a beautiful hotel with a great location! I recently stayed at the Warwick Allerton on the magnificent mile and really enjoyed my stay. Although I booked through a third party site, I didn't experience any of the common issues of miscommunication that can often happen when doing so. I even realized while boarding my plane that I would be arriving about 3 hours prior to check-in, and I called to ask for an early check-in they made it such a breeze! When I checked in, the young woman at the desk was SO helpful and sweet! I felt like I was chatting with an old friend for just a bit as we laughed about me thinking it would be cold but arriving to 85degree weather, lol. (She pointed me to the Zara next door to find some weather friendly clothes lol) The hotel was absolutely beautiful! It was sad to see their beautifully decorated bar and parlor go empty, but only for safety protocols so I can't be mad at that. I'm sure that back in the good ol' days (like 2019), the bar was jumping and fabulous. Next time! I booked a King Room and ended up on the 17th floor, which I couldn't be happier about. The room was intimate but still spacious at the same time? With a great view overlooking Magnificent Mile, a super cute king bed setup and desk area, it was actually perfect for me as a solo traveler! The shower was my favorite part of the bathroom, although the toilets positioning was a bit odd lol I almost found myself upset that there was no full-length mirror but low and behold, I missed an entire closet that was right in front of me the entire time lol. I think the only thing that was surprising was that I expected room service like any other hotel, and that didn't happen. But I could have missed a memo! Lol I really enjoyed my stay and would definitely stay again!

If you love bedbugs and bad service, Warwick Allerton is your spot. Before arriving, I wanted to know if I could check in early. So I called the desk a few times, and the phone just rang and rang. I thought I'd try to work around this by calling the reservations line - that worked great! I told the person I'd like to talk to the front desk, and they offered to transfer me. After being transferred, someone hung up the phone. Anyway, I was able to check in early despite not being able to reach the desk, which was nice. I got my room, which was small and comfortable. However, there were certainly details that were rough around the edges - torn sheets, a toilet that didn't flush well and leaked from the handle, etc. But the hotel was cheap. Certainly not 4 star quality. After the first night, I noticed some spots on my body, but they were not prominent. I thought I was having an allergic reaction. After the second night, I woke up to the pictures attached below: I talked to the front desk, who moved me to another room. That night, no more bites, but an equally bad room that also smelled like smoke. Upon checkout, I asked for a comped visit, and the front desk did not comply. They kept saying they needed proof via an "investigating" but apparently they had failed to do that in a timely manner. They offered me a single night refund. This is absolutely unacceptable and terrible customer service. I've stayed at the Hilton and AC Marriott in the past few months without issue and at a similar price point. No bed bug issues. If you like bed bugs and poor service, without any justification or compensation, book here. I should have received a fully comped stay for this, and instead I'm left writing a review to warn you not to stay here. There are other cheap hotels with similar amenities without this service and bed bugs. Go elsewhere.

We have stayed at Warwick a couple times and usually have a decent stay, but this time, our room felt so small for some reason and we kept smelling marijuana in the hallways and all around. Elevators are so small and slow too, waited 15 minutes just to go to room. The vending machine downstairs was out of order and we went to the front desk to ask for water, but the lady was kinda rude and dismissive, and said there was no water. Just not as helpful as we hoped. We were so thirsty and had to walk all the way to our car for some water at 11 pm. :(

We were headed to Chicago for our first overnight in quite a few years we were looking for something close to Northwestern as we had appointments the next day. The place was easy to find, and we were able to pull right up to the doors. We went up the elevator to check in, and it was very beautiful, and it immediately gave you that classic 1920s charm meets 2000s class. Everyone was very friendly and the manager checked us in quick and efficiently. We let him know we were in town for the hospital, and he was nothing but kind and gave us a nice upgrade. Parking was easy we just gave our keys to the valet and they took care of the parking. Love that! The room was so nice, bed was comfy and the view was amazing. Only suggestion I would give would be to have more towels. We are not little people so two towels is not enough. Other than that, fast check in and out, great location for downtown, clean and wonderful hospitality. We loved it so much we will be back to the hotel for all the rest of our hospital visits.

I've stayed at the Warwick in New York City many times and I am a member of their club. I registered to stay at the Warwick Chicago Allerton hotel because it was a good rate -- I didn't bother to check the reviews. My mistake. First I think that the staff at the front desk does the best they can. But the hotel as far as cleanliness service is absolutely horrible. The clientele isn't much better. Nobody ever came by to change the sheets or just to check to see if I had enough toilet paper. There wasn't sufficient shampoo; no tissues; They provide you coffee, but no coffee machine. Even if you did have a coffee machine, you would have no cups with which to drink it out of. They provide plastic cups that are in the bathroom. Luggage sits in the lobby with no security. The rugs are not vacuumed and they're dirty. You can see debris on the floor. There was a used coffee packet that was sitting on the floor for two days. I have attached a picture. I'm never staying at this hotel again and I don't recommend that you do either. I should get a refund, but I don't feel like arguing with the management. They just won't get my business in the future. The plus side: It is the stately older building on N Michigan Ave... Great for shopping or walking along the Gold Coast. But that's about it.

This review is for Aftertoon Tea offered by the Allerton. I bought a groupon and made a reservation via email. The event space is beautiful! You're at the top of the building with views of the lake and Michigan avenue. We also weren't rushed to eat and leave which was nice. The food, however, was lacking flavor and isn't up to par with other afternoon teas offered in Chicago. The scones were tasty, but the sandwiches were bland and some were stale like they had been sitting out all day. The tea selection was varied but the presentation (loose tea bags) was so so. The pastries didn't taste like anything. I wish they focused more on quality of the food because the space is so lovely.

SCAM: This place says it's a 4 star, IT IS NOT! The room had an overwhelming smell of mold, the walls were stained, there was a huge gross stain on the carpet. The shower ceiling was covered in mold. The bath amenities were sad, crappy soap, no conditioner, they don't even have bathmats. We complained to the front desk about the condition of the room, the staff were kind, they upgraded us to a suite, it was better but still not worth it. The furniture is old, outdated and falling apart. The wall paper is peeling up and there was a huge gross stain on the ceiling that was peeling and crumbling - as in lumps of ceiling were falling downing. The carpets are old, dirty and worn. The hallways are equally as worn down, the trim is covered in dust, stains on the walls, broken lights. The front desk is on the second floor and you don't need a key card to get into the elevators that take you to the rooms, the first floor has no staff so anyone can walk in and go right up to the rooms. The Warwick's website photos are more than just misleading they are a flat out lie!

AVOID THIS HOTEL. HAS FALLEN INTO DISREPAIR. Room key cards don't work, need to be replaced several times everyday. One of the room I booked as a ripped headboard with padding coming out. Carpets are all worn out. Staff is very helpful when you need something - they complain too that the keys don't work because the place is old. Nothing like the Warwick in NYC. Elevators didn't work today, stranding 100's of people. Air conditioning went out as well. AVOID THIS HOTEL.

The worst! Do not stay here unless you are into stained carpets, no service, weak wifi, broken elevators, and get this...your rooms will not her cleaned unless you stay for four days or more. No room service! Ran out of toilet paper. Sorry, they won't bring it up. Have to come down to get some. Asked to speak to a manger. Nope, off duty. But don't bother, they staff say all they hear are complaints but owners/investors/executives don't care. Obviously.

Pretty good. Nice location. Good customer service. Smaller rooms, but it's historical. I liked the views from the 18th floor- cityscapes.

We had a wonderful stay here this week. Clean rooms, albeit small. It is a historic building so expect things to be small. Two biggest complaints were that they don't clean rooms unless you request it a day in advance (not a big deal, just seems like they save on labor that way) and that the complementary internet is limited to 5mbps. They also offer two tiers of purchaseable internet but it's for 24 hours a payment and they don't tell you the speed you're paying for. This is a scam. It's 2022, we all have shit to download and stream. Time to make this a little more realistic for adults that work and live in America. Besides that, the staff was wonderful, the location is great and the stray was very comfortable. We spent five nights in this hotel and would do it again.

Poor customer service! Checked in after an early flight and there is no bellman. So we grabbed the luggage trolley to put in our stuff and went to the 2nd floor to check in. Went to my room which the hallways are very narrow. The room is not bad, it had a rustic feel to it. The bathroom had very little place for you to put your stuff so i had to use my imagination. I was there for 5 days and no type of room service was offered at all. you have to pick up fresh towels from the lobby and get your supplies if you need it. there is no restaurant, coffee area or anything in the hotel. not even a convenience store. they do provide you with water if you need it and there is a vending machine. i was given a nice view but sadly customer service is very very poor. i guess they don't need our business.

The hotel staff is rude. They do not clean the rooms unless you tell them, there is not bar or restaurant. And the staff Again lack Basic customer service skills. The only thing this place has is a. Good price that's it. If service is not of concern to you or hospitality then by all Means it's a good Bargin along the lines of a upscale motel 6. And this one star is really a no star.

This is most definitely NOT a 4 star hotel. This is barely a 2.5 star hotel. When we checked in, no one informed us that they don't have a room refresh offering. We needed more coffee and some fresh towels and their response when I called from the room phone, "We don't do that kind of service." I told them I didn't need them to even come in to my room. Just would like some fresh towels and coffee. When I went to take a shower, there was no shampoo, no conditioner, no body lotion. For a 4 star hotel?? I've had better amenities at a "2-star hotel." When I stopped by the front desk asking for shampoo, they said, "We don't offer or have shampoo." And she was rude in telling me that. Seriously? Why not tell me that at check in? Or before I make my booking. I'll bring my own shampoo in that case. So then I went and bought my own at Walgreens and the next day when I ordered aforementioned towels and coffee, they also brought me shampoo and lotion. Like, what? Also, there was an industrial sized trash can immediately outside our room door 24/7. NOT something a 4-star hotel would or should do. I know places have been hit hard by COVID, but maybe change your star rating and don't mislead people with things you offer and not come through. The beds are old and not comfortable. The only thing this place has going for it is the location. The ground floor lobby really was quite stanky with lovely odors of SEWER. No joke. I thought I might vomit every time I had to pass through that lobby. Gross. I would definitely not recommend staying here, not even for cheap.

Allerton Hotel is nice, I've stayed several times in the past. However, upon checking in recently, I was informed of a change - that housekeeping is only offered 'every three days". when I explained that I have a fear of bedbugs and could I have daily housekeeping- check-in staff informed me that daily housekeeping is not an option. The first room is was given - was unacceptably dirty and had a bad lingering smell - mildew combined with body Oder. The room was also dark and had poor lighting. I Schlegel all my luggage downstairs and spoke with the front desk........again.......and was given a room that was at least clean and Oder free. Housekeeping did not occur on a set three day schedule - it happened randomly on days 2 and 4. I don't think it is hygienic to not clean rooms in a daily basis- since bedbugs can form colonies.

First of all, they have a facility fee that is not charged upfront, and the front desk didn't even mention it. We did not know the existence of the gym or anything. Second, the room smells like urine. And the carpet has stains all over. The location is convenient, but that's all. I would not choose this hotel if I get to visit Chicago again.

First off, not a 4 Star Hotel! There aren't really amenities (apart from a decent gym) and the rooms are small with little soundproofing. It's probably more like a 3 Star Hotel. I really wish they wouldn't lie about this! However, the prices are really reasonable given its location. This is a huge plus! Depending on the side of the building, you can get a view of the street (alternatively you can face an ugly building's windows next door). The walls are thin, particularly near the door. You can hear hallway noise. God help you if you're next to the elevator. Unfortunately on our first night someone was locked out of their room at 4am and caused a large commotion in the hallway for an hour, requiring the police to come. This sucked! Thankfully, the hotel accommodated me to a new room which had a wall. Unlike other reviews, I did have Soap/Shampoo/Conditioner provided. I did have to request an extra tower. Housekeeping is by request-only (and minimal in nature), but Covid has really created a tough environment so I understand. Showers are okay, but not great. No bathtub. My second shower was certainly smaller and dinkier (plastic curtain instead of a glass door). TV was in a somewhat awkward position to the side of the bed (in the 2nd room). Keep in mind that the rooms seem to differ from layout, shower size, and even the pillows, so reviews can differ. When it comes down to it, I'd consider coming back. However, they *seriously* need to soundproof the doors! This alone would have raised a star. The inconsistencies in layouts make me worried I'd get stuck with a very noisy neighbor again. Ultimately, I felt they overpromised with their reviews/pictures and underdelivered. Just be honest, and I bet people would still book because the prices are reasonable.

Small rooms. In the heart of Chicago! Clean and comfortable experience. Hotel staff helpful and friendly

I love that tea service was affordable and the staff made sure to check in often if I needed anything.

If I could give zero stars I definitely would. This is not a 4 star hotel. It is a musty, dingy, dirty hotel filled with old stained carpet and furniture. The hallways reek of weed smoke and alcohol. The rooms are ridiculously small as well. The only bright thing here is the location which is right next to Water tower. I spent almost 500 dollars for 2 rooms/ 1 night. I was terribly disappointed and uncomfortable here. I will never be back. I'm pretty sure this is some sort of party hotel, I saw mostly young people and like I said as soon as i opened my door, I was assaulted by the strong smell of marijuana smoke. Stay away.

Great location, and a beautiful lobby. We stayed during NYE weekend. The room was much smaller than expected, with only one seating option, the mini fridge was a good size, and the products in the shower were nice and not overly fragrant. Made requests for towels and an ice bucket but never received either. Also mentioned that the towel rack had a part not attached issue was not addressed during our stay.

The only reason I'm giving this joke of a hotel 2 stars is because of the awesome view...the rooms are VERY small and the TVs are in an unwatchable location, but that isn't why the negative review. I'm a travel nurse... I love booking at vintage historic hotels... this place is literally the biggest mistake I've stayed at. 1. You will be paying much more than you should be. You book online, but a night that's suppose to be $100 is suddenly $140 when you pay and that doesn't count the daily $15 fees for perks...such as no bottled water, a dirty horrible workout room, and "free" WiFi... you can stay at the Omni across the for almost the same and that hotel I completely recommend!! They even at one point had charged my card over a grand 3 days later (they fixed that issue on their own)... when I asked the registration girl about the price issues she made me feel like an idiot and LIED to my face about the rates 2. The room was DIRTY!! Stains on sheets (obviously not washed), holes in bedding (I always bring my own just because of risk of places being like this), crumbs on the floor 3. Literally one towel and a hand towel.... Good luck getting anything else.

Summary: comfortable and well located place to stay with no frills. Definitely NOT a 4 star hotel. Very little luxury involved. A little ratty around the edges TL,DR: The good: bed was comfortable, good views, EXCELLENT location in downtown Chicago, walking distance from great shopping/food/sights. Good shower pressure, decent amount of space. It got the job done. The bad: the service is greatly downsized 'due to covid'. I'm not sure why Covid means there can be no bellboys, concierge, and cleaning staff after 4:30pm but that was the case. The check in, while speedy, didn't tell us that housekeeping only comes upon request and only if you request 24 hours in advance. The skeleton staff all seems to be overwhelmed/inexperienced/ineffective. Weirdly the room only had a bottle of lotion and a bottle of shampoo of different brands. I asked for more products and they gave me a few bottles of yet more random brands of travel soaps. They will not pick up the phone if you call housekeeping, the front desk, guest services, or concierge. Basically, no service.

It is a worse hotel, They DO NOT HAVE WATER, my mom had to take medicines and we had to use tap water, after we found that they dont have a bottle for water. The service was not the best and it is an inconvenient stay, rooms are too small

5pm called Housekeeping because our room wasn't clean. They asked "Did you make a reservation?" We weren't told when we checked in that you have to physically go to the front desk and make a reservation to have your room cleaned... every day! Seriously?? WTF! We paid over $1,000 for four nights and this is what we get?? If you have a choice, don't stay here. You'd get better service at Motel 6...

We are in Chicago for the spring break week and just walked into our suite. It's beyond dirty. We spoke with the front desk and we're told there were no other rooms to move into, so we've left and had to find another hotel at 9 pm. Very disappointed with the cleanliness. We've stayed at the Warwick in NYC and had none of these issues.

this is a great location and the price of a queen-size one-bed here can't be beat for a hotel that's walking distance from millennium park and the riverwalk. however, the photos on the website falsely advertise the size of the rooms. the staff are also quite rude when asked about billing or housekeeping. both in person and on the phone, they made it very difficult to get information about random credit card charges made during my stay. there's a $60 hold per night that you stay over, which is also not communicated unless you ask about it, so be mindful of that when you're putting your card down. you also need to request housekeeping services 24 hours in advance of when you'd like it, which isn't abnormal for hotels now but they make it difficult to request when you ask. it is also insanely difficult to get ahold of them on the phone before or after your stay - they rarely pick up at the front desk and also keep trying to cut the conversation short and ask you to call back again later. overall, it's a great price, but comes with bad service.

We stayed at the Warwick hotel last weekend. The hotel is an interesting architectural gem. It's in a very good location. Our room was on the sixth floor and was relatively small but plenty of room for two people on a short stay. The room had a marble bathroom with vintage style fixtures. The room was carpeted . carpet was in need of replacement saw several stains in the carpet. Everything worked as it should in the bathroom however it is somewhat dated. There was a very small refrigerator in a cabinet under the condenser. The refrigerator generated quite a bit of heat in that space. Refrigerator appear to keep items colder if that door was open in the credenza. Check in was at exactly 4 PM. We arrived an hour and a half to two hours early. Along with numerous other folks waiting to check in we were allowed to leave our bags in a corner of the lobby. It was a beautiful day so we did some exploring at the Bean and walked Michigan Avenue. The only tip I might offer is around parking. If you were pulling up to the hotel in your vehicle and the hotel is on your right side just before the hotel there's a private parking lot. This is valet service. This parking lot is about $10 a night cheaper than the hotels option. Our car was there for two nights and it was just under $100. The valet informed us if we were staying at either one of the two hotels on either side of the parking lot The car would stay in that lot. If not it may be taken to a remote lot. It took him about five minutes to bring our car down when we left town. Another tourist type tip..... I would definitely recommend the architectural tour on the Chicago River. There are several tours we went with Wendella I think that's how you spell it. All in all a great visit to the city with big shoulders. Will definitely visit again. Also Trader Joe's 5 min. Walk

Cons: EXPENSIVE, SMALL and dirty. Came for a wedding and booked this through Expedia. Standard room with a queen bed. That's all that was in the room. It felt like a closet! TINY...and the bathroom was like 7' X 5'. No conditioner either ladies so bring some. Parking is $65 a day. Go on SpotHero and reserve 10 Ontario for $30/day. Short walk. There's a gap/space between floor and bottom of the door that was about 2-3" so light comes through and I'm sure critters! Blinds broken so we couldn't close them. Wakey- wakey bright and early at 6am! Waited forever for elevator. Ended up walking down the stairs...in heels! Not happy!!! Hall carpet dirty and trim/doors need a good paint job! I know it's DT Chicago, but for over $200 a night, I'd expect more. Pros: Great location and staff was friendly. Closet has a safe and hangars. Room has phone charger stations, so no cube needed. Hairdryer, soap, shampoo and iron in room. Bed was comfortable.