Kym S.
Yelp
I wanted this experience at this hotel to be so much more than it was. Maybe I had high expectations. Maybe I depended too much upon the photographs I had seen on Yelp. I normally stay at either the Four Seasons or the Fairmont while in Seattle. I possibly could give this another staycation chance. We will see.
Exterior // this was exactly as anticipated. A tall high-rise in the middle of the city, with Juliet balconies for every room.
Valet & Parking // You have the option, but either way, you're going to pay. You can valet which I highly suggest due to the parking situation being overpacked and tight. Or you can go ahead and make the struggle yourself and drive up the parking ramp being careful not to strike any vehicles that valet has parked in front of the stairwell exits making it an extremely tight turn to get to the next floor.
Lobby // The lobby was underwhelming. It is more like a recessed small living room than a lobby. The reception desk was adequate, it was clean, and the elevators were directly 10 ft behind the reception area. However, I had anticipated the lobby to be more elaborate, more welcoming with ample seating.
Restaurant // The restaurant ambiance was nice, with dark wood with low lighting. A full bar off to the right when you first walk in the doors. Two tiered seating levels. I dined my first night dinner and had fettuccine alfredo. I ended up sending it back because it was less creamy and more string cheese like. The garlic bread was tasty. As I sat and dined, I felt as if someone was watching me, I looked to my right, and there was a homeless female and male standing staring at me, making obscene gestures. I ignored them, and within 10 minutes, they went about their business and moved on to harass someone new.
Sunday morning, I attempted to dine for breakfast at the restaurant. Only to be turned away and notified that they weren't serving breakfast although it was advertised on their web page that they were. They were strictly doing takeout orders. I and three other parties were disappointed.
Accommodations // The room size was average. The bathroom is adequate, and a single sink is nothing special to write home about. The chaise lounger next to the bed was a nice touch, although I wished it had not had a stain on it of unknown origin. The room lacked cleanliness and attention to detail. I actually physically had to clean the room and wipe everything down before I felt that it had been sanitized properly. Please see attached pictures for stains that were not water, tears in the wallpaper, a dirty tub that I had to clean the ring out of it before I could shower, and other miscellaneous issues that should have been addressed and never should have passed housekeeping standards.
FYI - they do not offer daily housekeeping. In addition, they also do not offer it as an option if you wish for it. I had to request toilet paper and an extra bar of soap and towels. All of which I had to go down to the front desk and request and carry back up to the room myself. This literally was a first for me in any hospitality situation.
Engineering// I did request engineering to adjust the air conditioning setting. He was very prompt, accommodating, and knowledgeable about their system. Mission accomplished.
Location // Now this is why you choose the Warwick. The location, location, location. It is within walking distance of everything within downtown seattle. I will state the homeless situation is rather Discerning, so use caution when traveling by yourself and walking around the city, especially during the evening hours.
Summary // while it wasn't what I had anticipated, now knowing what I know. I would for an impromptu staycation consider staying here again simply for the location. If I were entertaining guests and they were staying in town, I would not necessarily choose the Warwick as my first choice. However, it isn't a bad second or third choice.
