Mike M.
Yelp
Set in a former water tower built in the 19th century, Hotel Im Wasserturm is a unique hotel with a great location away from the crowd. A healthy ten minute walk to the main square and cathedral.
There are about a dozen rooms/suites per floor. Our first impression was that the room layout and furnishings are a bit off and odd. The room is in a shape of a half circle. Remember, the hotel tower is completely round. The room-suite included a separate sitting room with a small desk, sofa, chairs, and flat-screen TV.
The bathroom is large enough without feeling cramped. The toilet is in a separate space with its own wash basin. There is also a bidet near the shower. A little unfamiliar for North American tourist. A towel warmer in the bathroom is useful during the cold winter months.
In the evening, housekeeping comes by to check if there is anything you need before you retire for the night.
The most comfortable feature about the suite is the sleeping area. There is a large king bed with comfy mattress pad and warm individual comforters. Perfect for the cold December winter weather. Plenty of closet space and drawers.
The gym is small with free weights, treadmill, and elliptical step trainer.
A bonus in the 24 hour gym- The complimentary bottled water and assorted drinks in the cooler.
For 20 Euros per person, we enjoyed the buffet breakfast one morning in their nicely decorated dining room. The cold cuts, salmon, pastries, cheeses, and hot egg dish were all yummy- but a bit pricey.
The service personnel is efficient, but is a bit distant (German-style). No complaints here though. The staff is professional. The day of our departure, we accidentally left one of our cell phones in the room. I phoned the hotel from the central train station. Michael at the front desk searched and found our phone in our room. He even offered to send someone to the train station to reunited us with our phone loaded with important info and contacts.
Thank you so much Michael..You deserve five stars ***** for your excellent customer service and friendly attitude during the check-out process.
On our return to Cologne, we are staying here!