Waterfront Hotel

We absolutely loved our time at the Waterfront Hotel and would 110% stay here again. The room was very clean and quiet, and the bed was moderately firm-- very comfortable. We slept so good! Check in was easy. We appreciated the thoughtful touches, like the dehumidifier being in the room, the fancy toilet with a warm seat and all the other gadgets, and the slippers to use. The staff was very kind and friendly. The location is only about a block from the Raohe Night Market as well as the beautiful river path. The Songshan MRT is only a few minutes walk. On New Years they left little snack gifts in the room for us (so sweet!) and we were able to walk (about 30 minutes) to Taipei 101 for the fireworks, avoiding the New Years crowds on public transport. Truly the perfect location. We will stay here again when we return to Taiwan. Thank you, Waterfront Hotel!

Room is decent and in the right size, we're able to open up two big luggages. Bathroom door is designed to be half transparent.. so you can clearly see what the other half is doing inside. Lift is small and slow. Hotel location is at Songshan, right at the back of Raohe night market so it's very convenient, but a distance away from city center. We stayed during the new year period and paid relatively more for such standard of accommodation, would go back again only if it's half the price we paid.

To be honest, I felt mislead by these 5 star reviews. The location is fantastic, right next to Raohe Night Market and Songshan station. Unfortunately that was the biggest perk - it was fine for an overnight stay, but I don’t think I could do any longer. ||Unfortunately, my room stank. It was a musty wet smell that did not go away, despite blasting the air purifier on max. I’m certain it’s because there was no ventilation in the room - none of the windows opened, not even in the bathroom! Pretty sure that’s where the smell came from. Also the shower floor looked pretty dirty. Honestly we rushed out of there as soon as we could, it couldn’t have been good to be inhaling that smell… ||I wish I could rate it higher as the staff were super friendly and even reached out about an item that was left behind. I did appreciate that they helped coordinate travel from the airport, which was super helpful after a long day of travel. It’s honestly great for a bare-bones quick stay, but I don’t think I would come back due to the smell.

Got a 4 person room (2x bunk beds) The place is small, but cozy and functional The beds are actually good sized, each with curtains for privacy. Large lockers available in room for each person. The toilets are for the room, but across the corridor. Clean bed and clean toilets, all that you need 5 star review because it is what I expected and photos from hotel while touched up are pretty much what you see IRL Staff are friendly and helpful 5 min walk to Raohe Night Market

This was a deeply disappointing stay. The most serious issue was ventilation and hygiene. The room had no proper ventilation, and the window could not be opened. The air felt constantly stale and suffocating, and there was visible mold inside the room, which clearly showed how poorly ventilated and maintained the space was. The mattress was extremely hard, making it difficult to rest properly. However, the bathroom was by far the worst part of the stay. • The bathroom was very dirty, with mold in many areas • There was a persistent damp, unpleasant odor • Worst of all, there was a strong cigarette smell coming from the bathroom As a non-smoker, this was especially unbearable. When I took a shower, the warm steam intensified the bathroom odor and cigarette smell, and the smell spread throughout the entire room, including the bed area. I contacted the front desk to explain the situation and requested a room change. I was told there were no other rooms available and was simply advised to “close the bathroom door.” However, the bathroom door had been kept closed the entire time. The real problem was not usage, but a structural design flaw: the door does not seal properly, with wide gaps at the top, bottom, and sides. As a result, smells and humidity leaked directly into the room even with the door closed. This was clearly a structural issue, not something that could be fixed by guest behavior, and there was no effective solution offered. With no room change available, I had no choice but to give up. The smell became so overwhelming that I could not stay in the room. I went outside in the middle of the night and sat by the riverside, genuinely thinking, “Why am I suffering like this after paying for a hotel?” Eventually, I could only sleep briefly by keeping the room door open to the hallway for ventilation. Additionally, it was very inconvenient that turning off the TV also caused the Wi-Fi to shut off. To be fair, the ground-floor lobby and common areas are clean and well maintained, and the staff were bright, welcoming, polite, and friendly. The luggage storage service was also convenient. Unfortunately, that is where the positives end. The contrast between the public spaces and the actual guest room was striking. If you are even slightly sensitive to odors, cleanliness, or ventilation, I strongly do not recommend this hotel.

Waterfront Hotel Taipei is within walking distances to MRT and Local train station. The night market and convenient stores are nearby. I am satisfied with the ample amenities here like self-service laundry, common area on the first floor for dining, water dispenser, and coffee machine. The floor carpet in the stairway and corridor minimise the sound of footsteps. There is a choice of room type with the view of Keelung River, and comes with reasonable price. Luggage storage is available before check-in and after check-out. Front desk management team is friendly, young and vibrant. I enjoyed staying here 😃

The front desk service was excellent—staff were very friendly and kind. The location is also fantastic: the night market is just behind the street, and the Rainbow Bridge is right in front of the hotel. Overall, a very convenient place to stay with great service.

The hotel is located near Raohe night market, but I need to prepare a universal adapter as the plug in the room is not fixed with the Malaysia plug. A bit disappointed about this as the hotel price is slightly expensive. Overall it is nice, as the hotel provides a mini bar with tea begs, coffee and some biscuits, the staff also very friendly.