Waterfront Lodge Motel

It's 3 star motel in a very reasonable price . We paid $95 per night and stayed for 4 nights. Room was spacious . Few nights we picked room with water views and then moved to 2 bed room so that we can sleep freely. All basic facilities are available in motel. Fridge, kettle, extra pillows. They also have common kitchen area and laundry with free parking. Sunshine at the reception is very friendly and helpful. Only problem is wifi which was not strong.

We are a group of four. Booked two rooms and the nightmare began. I was absolutely horrified and instantly regretted booking this place. Trying to save a little money by choosing the Heritage Cottage turned out to be one of the worst decisions I’ve made while traveling. The reality of this lodge is miles away from what’s shown on Agoda. Yes, we all know photos online are often edited, but here the difference is outrageous and downright misleading. Walking into the room felt like a slap in the face compared to the photos. Let me be clear: heritage does not mean unclean, filthy, or dilapidated. Yet that’s exactly what you’ll find here. To make matters worse, the so-called motel staff’s attempt at denying reality was unbelievable. The man basically implied that I had taken the bait, and now I just had to suffer through it. Book this motel only if you truly don’t care about cleanliness, filth, or honesty—otherwise, stay far away. I’ll be posting side-by-side comparisons of Agoda vs. reality, and once you see them, you’ll understand exactly why this place deserves such terrible ratings.

The manager or owner was incredibly rude when we called to change the booking. Instead of simply saying "Sorry I can't do that, but am happy to offer an extra night." Like a well adjusted adult would. He decided instead to be obnoxious and condisending, Honestly saying he was rude would be an massive understatement. Constantly cutting me off every time I tried to speak and speaking nonsense loudly over the top of me as a child would bullying another child. We were very taken aback, I travel all over and have never once been treated so badly. A grown man acting in this manner toward customers who hadn't even arrived yet. When I managed to get a word in I said I would be leaving a bad review to which he smuggly exclaimed "Haha, people don't read reviews!" and then hung up.||This guy needs professional help. Don't give him any of your money.||The Bush cabins in Hobart offer better value and much better service.

Well this is not a fancy place but can you complain looking at the price? Budget friendly and at a convenient location. I rated it low for the service because I didn't have much chance to be served. I booked the place just for a short stay of 2 days as my place was under renovation. I reached hours earlier than the check in time but requested if I could crash in early and the guy in the reception helped me do that. The rooms are cozy and good. There's a communal kitchen with necessary amenities. Once again it's not a place that fancy but its a bang for your buck.

By far the worst customer service I have ever experienced. The lodge manager we had the displeasure of speaking to on the phone prior to the arrival is very obnoxious and condescending, we were taken aback how he is able to speak to customers in this way, which makes us think he's the owner so he doesn't care. Rude is an understatement for this fellow with his exclamation being "Who cares, nobody reads reviews anyway!" I pray this man can find peace in his life. I won't be returning.

Expect to pay a $200 deposit that you won't receive back if you enquire about it, he questions your English and has no customer service skills whatsoever. Absolutely abhorrent. The pool is not what you see in photos and unusable

We needed a last minute stay and for 100 dollars we weren't expecting high standards, but it was completely next level. Laughable almost. The pictures we viewed when booking, nothing at all like what we got for starters. The photos were small basic rooms, but looked neat. The room we walked into, a disgrace. Filthy floors, walls covered in smears, fluff, black marks, tears and dents, blanket on bed stained, no cover even on our doona just a sheet, extra pillows stained, smelled of ciggys, mould covered bathroom, black mould on the roof in the corner above our bed. I chose to not even shower here. If this place was free i wouldn't return unfortunately. It was very unpleasant.

First, I think people need to look at the budget prices this motel offers and adjust their expectations accordingly. With that in mind, I can honestly say that this motel is a hundred times better than some Novotel hotels I have stayed at! I have stayed here twice now, both times visiting overnight from the west coast with a friend, and will be returning again and again whenever I need an overnight in the big smoke. Frist night was in the King Spa room. Very quiet, very comfortable and the spa is a great size, plenty of good hot water, and nice massage pressure. Soap dispenser wasn't filled, but I travel with my own due to sensitive skin, no biggy. Coffee, tea, etc were lacking, but again, I travel with my own. My biggest issue was the light outside the room was very bright and virtually above one of the beds, which made sleeping difficult. 2nd stay, last week, was an upstairs room with a queen and single bed. Nice views and no light problems. The room was tidy, clean, and comfortable. The shower has the best water pressure I have found in any motel in Hobart. Great shower. Beds very comfortable. Coffee & tea lacking again, but I am certain they would be replenished if anyone asked. Seriously, for the price, you can't go wrong with this place. Add the golf course virtually across the road, and it is an absolute winner. In the end, there are really only two things I need from a motel... a comfortable and quiet nights sleep, and a good shower in the morning. Winning on both counts. See you next time - The boys from Gormanston ;)