WATERMARK Baton Rouge, Autograph Collection

Good morning, I wanted to reach out because we hoteliers often don’t get enough recognition for the wonderful experiences we give. I recently stayed at your hotel on my trip from Austin to Miami, Florida. I was on Task Force to help a Marriott hotel in Austin get out of the red zone, so I know how important great surveys are. I’m also familiar with the autograph collection business, having opened Hotel Drover in Fort Worth from scratch, and I know how important storytelling and creating a special place are. You and your team have truly excelled in making your hotel an incredible destination. I not only enjoyed an amazing meal—the redfish was probably the best I’ve ever tasted—but the hotel kept impressing me. There was so much thought and effort put into recreating the building’s past and bringing it to life today. I visited the front desk to share my excellent experience with the MOD, and a gentleman named Bill overheard me and gave me an incredible tour of the property. Honestly, this was the highlight of my day yesterday, and I was blown away by his hospitality, knowledge, and genuine enthusiasm as he showed me around. You have a fantastic team there, and I’m so impressed with this hotel. Please pass along my thanks to your staff, and thank you again.

I stay at The Watermark a couple of times each month, and every visit continues to impress me. The level of service here is incredibly consistent — always excellent, no matter the time or occasion. From check-in to departure, everything runs smoothly, and the staff go above and beyond to make each stay enjoyable. Britney, Mr. Bill and the entire team deserve special recognition for their professionalism and genuine kindness. They always greet guests with a smile and make me feel welcome and valued every time I walk through the door. It’s clear that guest satisfaction is a top priority here, and that consistency keeps me coming back. Whether you’re traveling for business or leisure, The Watermark is a place you can count on for comfort, quality, and outstanding service.

Hands down, the Watermark is my favorite Marriott property in the greater Baton Rouge area. My wife and I came into town to see nearby museums with our kids and to visit family. We got two rooms and the hotel honored our elite status with two high floor upgrades. All was going well until bedtime. A nearby bar was blasting music and it could be both felt and heard clearly all the way up to the 10th floor, and likely beyond. I texted the front desk and they quickly responded. I appreciated that. They said the noise from the bar was a consistent problem, but that the bar was in compliance with local regulations. In compliance if the noise regulations are for pre-game warm ups at Tiger Stadium. Marriott brings in healthy revenue. I am having a hard time believing that the largest hotel chain on planet Earth cannot generate a creative solution to an established problem. If the Watermark is going to be Marriott's flagship property in the state's capitol, then it needs to expect its neighbors to demonstrate more courtesy or kindly compel said neighbors through other political and legal means, all of which Marriott International can easily afford. The state legislature meets right down the street and I'm certain the city council and policy jury are close by. Spend money to make a new ordinance. Or lose money from Marriott loyalists who expect more from its most expensive hotel east of the Ritz Carlton and JW in New Orleans.

This building used to be the Louisiana National Bank and it is wonderful how they have managed to retain that heritage and ambiance while making it a comfortable and upmarket hotel. Big things like the wall art in the dinging room and little things like the design of bedroom doors made to resemble a safe. |Our double queen room was a good size and very comfortable. The staff we encountered were all efficient and pleasant. The location is excellent for exploring the CBD and riverside on foot and for wider Baton Rouge by car. |Valet parking I found a little expensive so used one of the many nearby self parking lots from day two onwards.

We stayed 5 nights in a dbl. Q room with city view away from the street on a room only basis. We bought bread and pastries of our taste at the Whole Foods on Corporate Boulevard; the coffee set was certainly useful. Its location was very convenient for a downtown stay instead of a stay at other hotels near the highways. Furthermore, there was a parking garage just across the street, we preferred self parking over valet service. The washbasin was somewhat peculiarly in the doorway. We can recommend two restaurants for dinner: La Contea and slightly more appetizing Mansurs.

I came in to the bar as I was staying at nearby hotel. To say my expectations were exceeded by your bartender Ben is an understatement. I have been to many bars in my life and few bartenders match his skill and personality. He made my experience world class and his drinks were top tier. I will be returning every time I'm in town.

There's no glaring deficiency that kept me giving a 5 other than the 5:00 am wake-up call from the refuse trucks and the general noise level from street activities. The placement of the sink/vanity iin the room was odd but there was a draw curtain offering some privacy. The shower (excellent water pressure) and toilet were placed behind a sliding glass door. Food was decent, fitness was good, valet service was easy, and staff were pleasant. Complimentary morning coffee at Milford's is available, although not promoted. Given the pricing, I rate it a solid 4..

Room was comfortable and clean. Bathroom was a good size. They provide shampoo, conditioner and body wash. They have 2 different restaurants inside, along with a bar. There is also a small shop that sells snacks & drinks but doesn't have long hours. Parking is by valet. There is no parking lot.

I stayed at the Watermark while I was on business. It's located in downtown Baton Rouge. I can't speak to parking, as I ubered there, but they do offer vallet. When I arrived I was greeted and checked in. Check-in was a breeze and I was given two bottles of complimentary water, and then headed to my room. My room was on the 9th floor and had a nice view of the city and the water. It had everything one may need when staying at a hotel: bathroom, tv, bed, outlets, ironing board, iron, etc. Everyone was pleasant that worked there. The hotel is close to dining, some walkable, some you may need to get an uber.

The greetings from valet to checkout counter were super friendly! The bar service was a little slow but it was 1 guy with a packed out bar and he was also making drinks for the restaurant side. Marriott should hire more bartenders for weekends! The cosmopolitan was perfect but the grilled oysters could use improving! The beds are super comfortable and I love the vaulted ceilings in the rooms. This gives it a big feeling! The bathroom is nice too! Yes I recommend this hotel & bar & restaurant!

What a unique hotel. You don't have many options outside of Valet to park. There is a self parking lot to the east but it isn't a secured lot. The retro from a old bank back in the day to a beautiful hotel that overlooks the city and river makes it the place to stay when visiting Baton Rouge. Unique art decor throughout the hotel. If you like something different, this is your place. The closet is an open wire cage that also holds the fridge and safe. Curtain system to pull for privacy at the bathroom sink. I loved it, and hope you do too.

Such a wonderful place to stay. Brittany and staff were amazing. Beds are comfortable and food is good!

The lobby decor is stunning. There appears to be preserved original marblework from the building's first life as a bank. There are only 3 elevators, but I had no issues with waiting during my stay. The room decor is... funky? The closet and fridge are in a cage. But it was clean and comfortable and I had a lovely view of the river from my window. The valet parking stand is in a strange place, around the corner from the main door. And with 1 way streets everywhere, navigating back when GoogleMaps gets you to the wrong place isn't the easiest. I found the city parking lot down the street to be as convenient. Some on-street parking is available.

The Watermark is our go to hotel for visits to Baton Rouge. We like that it has personality and is not a bland, roadside property. Service is very friendly. This visit, however, was very disappointing as our room was exceedingly loud. We were a half a block away from a new club and listened to the pounding beat of some sort of dance music until two in the morning. Noise canceling earbuds helped but it was very disruptive to sleep. We were in room 701 and will return only if we can be guaranteed a room on the other side of the hotel.

Beautiful and artsy hotel! The stay was impeccable, the mattress & pillows put them over the top!! Everything worked, the view of the river breathtaking. The police presence made easy walking access to the bars & restaurants making this a must do again weekend away. And... the late night hamburger was the best!!

I don't know if because it's an old bank building (and therefore not really insulated), or the walls are just really thin, but you can literally hear EVERYTHING going on in the neighboring rooms. I literally heard someone's entire phone conversation, and they weren't even talking that loud. The rooms have no curtains - only thin, see through horizontal shades. The rooms are SO dark even with all the lights on (no way was this designed by a woman). It's impossible to do your hair and makeup without knowing whether or not you look like a clown. Also, there's only one restaurant in the whole place and the servers were kinda standoffish and weird. Positives: It's an old bank building so the structure is very pretty and elegant.

Watermark Hotel, a staple in Baton Rouge's downtown landscape, impresses with its seamless blend of historical architecture and modern luxury. Housed within a former bank building, the hotel offers an enriching journey through Baton Rouge's history via its art-deco interiors and meticulously preserved design elements. Each room showcases an aesthetic that fuses comfort with sophisticated style, highlighted by artwork from local artists. The rooms are not only comfortable but also equipped with modern amenities, ensuring a luxurious stay. The in-house restaurant, The Gregory, excels in presenting Southern cuisine with an innovative twist, the dishes as much a visual treat as they are a delight for the taste buds. The bar, too, impresses with its curated selection of drinks. Perhaps most notable is the staff, who provide personalized service, making each guest feel valued. They are professional, attentive, and deeply knowledgeable about the local area, further enriching the hotel experience. All in all, Watermark Hotel isn't just a place to stay; it's a luxurious sojourn into Baton Rouge's rich history and vibrant culture, promising an unforgettable experience to every guest.

The standard rooms are large and perfectly layed out. Our view of the capitol was great. The fact that the hotel was recently renovated was appreciated and enjoyed. Service was good, and the location is very good.

Overall a pretty solid experience. Loved the ambiance and decor. Checks the box for an upscale bar, checks box for an upscale dining experience, also checks box an onsite fast casual restaurant, and finally a decent gym and close proximity to other food and entertainment. Staff was nice and helpful along with easy access to main thoroughfares and I-10. It will be my "go to" for business in BR from now on.

We love this hotel. The staff is always great and helpful. The restaurant & bar are both good as well. The only downfall is, there is a bar next door that plays music extremely loud until they close (2am on weekends). You will hear this in your room, as well as all the voices of the patrons outside the bar, until they close, especially if your room is one facing Third Street. This can make for a long night if you are trying to sleep. It is of no fault of the hotel, but it is a nuisance.

The watermark Hotel is a great hotel that offers premium valet service. Including they're four valets showed excellent service.

Very nice staff. Beautiful hotel. Nice rooms. Restaurant had good food including a great chocolate cake. Some cons. I couldn't find much to eat around the hotel. Most eateries were closed. Not sure if it was the time or day but it didn't seem there was anything open. The one that was open and the hotel recommended was packed and wouldn't allow take out when they couldn't accommodate my party. It was a popular hotel with several weddings the day we stayed. Pricey valet parking. But there is a lot close by if you don't want valet.

The people are the only thing that saved this hotel. As most of the other reviewers have said it has potential. But there's a lot wrong. Things That Need Improvement 1. They have these cool looking shades but they do not keep the light out at night. AT ALL. Look at my pictures and see how well I could take pictures. I took those lying in bed. That's from the light on the street. 2. The shower faucet turns the wrong direction. This shouldn't happen in a high end hotel; just in old houses. Today, there are ways things are done. 3. When I got out of the shower I was toweling off my hair and my fingers went through the towel. Check out there pictures of the towel; this wasn't a new hole, there are multiple holes in the towel. 4. Their business center is a joke. You stand up at the computer, they only have the Microsoft Browser (E) and gmail won't let you login. Ymail only gives you limited access, so I can't pull up an attachment. This was a waste of time. NOTE: I shared this with the front desk and they printed it for me. Nice people. 5. Since you have to stand at the computers in the business center (it's really a corner) the computers are not handicap accessible. 6. I can hear the water running next door. This isn't completely abnormal, but it sounded so close I checked the toilet and sink to make sure it wasn't running in my room Things That Are Good: 1, For a hotel, the rooms were roomy. 2. They are decorated well. I was impressed. I especially liked the glass sliding door to the bathroom and the shower area. 3. You can't go upstairs to the rooms without a key. This is becoming the norm and I'm summer places this has been a serious pain because their system needed work but this works perfectly here. 4. The internet is excellent. 5. The employees sees very helpful and friendly. At least there employees you see. The only reason I say this, is that the behind scenes employees let an extremely hole-y towel go up to a room. SO NOW I NEED TO CHECK OUT AND FIND SOMEWHERE TO PRINT. GRR.

I absolutely love this hotel! It has a really modern boutique feel. Got a great rate on a Sunday..less than 100 bucks. I have stayed here before and the staff is always jovial and efficient. The room was clean and had a decent view of Downtown. The elevator looks like the original one that came with the bldg which i really like. The building has a lot of old charm with modern features. They have valet parking but you can easily find street parking or use the paid parking lot less than a block away. There are a few bars and eateries within walking distance. I especially like the hug walk in shower and there is a curtain that seperates the room from the sink area. Defintiely my top pick of places to stay in the Baton Rouge area.

I love this hotel. It's walking distance to tons of amazing food including having a restaurant, bar, and coffee shop on site. Shannon (I know it started with an S) Smith was sooo sweet and helpful and made me feel right at home. Beds are very comfortable, the lighting is very moody/romantic, with a beautiful shower. No complaints.

Nice hotel uniquely customized because it was a bank Decour reflects that of bank vaults. Goofy valet pick up and drop off points you are led to the door with steps kind of hard to use a cart. No automatic handicap doors so you have to hold the door open while you roll in the luggage cart. Three elevators require key card to operate. Rooms are very nice with automatic pushbutton rollup shades and curtains. Bill the senior Bell man is extremely knowledgeable about the hotel and its owner. He is full of history of the area well worth it to have a nice conversation with him and tip him generously for his knowledge. And don't forget to tip your house keeper.

This hotel is on the pricey side but if you want to spend a little extra, I definitely recommend it. Had a great meal on the first floor and slept great. The soap also smelled amazing haha. The website accurately depicts the vibe. Enjoy your stay

I stayed at the Watermark back in February for a week while on a business trip. The ambiance of the hotel is fantastic, and it gives off a very cool old-school kind of vibe. The room was well appointed, and we had a good view of the river. Toiletries in the room smelled incredible, and were very refreshing. The restaurant onsite was excellent, and I ate there several times over the course of the week. The gumbo was some of the best that I've had. The only minor critique I have is that it was sometimes difficult to get ahold of the valet staff - they were often talking with the restaurant hostesses rather than manning the valet stand. Overall an excellent experience! I'll be sure to keep the Watermark in mind the next time I'm in town.

Our second stay at this autograph collection hotel was quite different than our first 10 days ago. Granted, we arrived in the rain. But I would have thought one of the 3 hotel employees (all gentlemen) standing at the front door would have helped me unload my large suitcase from my SUV or help me carry it up the small set of stairs. Instead I did it myself. The front desk check-in was smooth and efficient, with the professional staff wearing a mask and behind plexiglass. Our 7th floor corner room is clean and simple with a view of the mighty Mississippi River. Other than the lack of baggage assistance this hotel has fabulous staff, excellent service and beautiful restaurant and bar.

An expensive bad night's sleep. I was repeatedly awoken throughout the night by train whistles, heavy trucks and machinery. The rooms were nice, but not well sound insulated. In the morning I heard all of my neighbors' alarm clocks.

3pm check-in. No fresh linens at the property. Now 6:40. Still no check-in available. Lobby is full of angry guests that cannot get to their rooms. Staff overwhelmed with no solutions. No timeframes available. For the "best" hotel in Baton Rouge this place is a failure. Try the local motel 6 for a more pleasurable experience. This place is beautiful, but it currently sucks. Never again.

Love this hotel. Its locsted in downtown Baton Rouge, next to the old capital overlooking the Mississippi River. Its part of Marriots Autograph Collection which is a mix of historic and ubique properties. The rooms are a bit smaller, but large enough to accommodate. It is after all a historic building. The bar and restaurant is called the Gregory, which is nice. I'm fond of the open bar. Staff has always been very polite and professional. If you are looking for a spot in downtown Baton Rouge you can't go wrong with Watermark. (Also I rarely give 5 stars so don't my 4 as a sign)

Whoa does this place have potential! I felt so lucky to get such a cheap rate on this brand new hotel, so was very much looking forward to staying here. The moment we walked in, it felt like we were transported back in time. Our check in process was relatively smooth, we got up to our room and turns out the front desk person wrote down the wrong number for our hotel room. Oops! We got in the elevator and while riding down realized they hadn't taken the plastic wrap off the elevator doors so patrons had been slowly tearing it away. It seemed like this place overall will be an amazing place for years to come but was missing some of the small details you need to execute on a unique experience. The location is in the downtown bar area and the interior walls relatively thin so expect to hear some noise at night. Also, would be great if the free coffee in the lobby had cups that say Autograph or Watermark hotel or heck just plain white rather than looking like something you get from the gas station. I love Marriott's autograph collection, and would stay here again, but hope they pay more attention to detail to maintain the truly authentic, historic feel it delivers when you initially walk in.

For the past 3 months I've been traveling around staying in different hotels. This was by far the best all around stay. The hotel was beautiful but that's not what sets this place apart from the rest. ( I usually stay in nice hotels so they all look nice) The staff is what made this hotel a home. Everyone, and I mean everyone was warm and friendly. After a weekend I felt like I could have stayed for a month. Whenever I'm back in Baton Rouge, I will stay here and so should you.

Beautiful hotel, great location, courteous staff--no complaints here! The building is also historic, so fun to learn about it.

Minus half a star. Let's start with the good. The location is very nice and oddly quiet even with all the construction going on in the downtown area. The rooms are well put together and modern in design. Now the slight downfalls. They offer an early check-in which is useless being that it's not guaranteed. I came early from NOLA to get my room which I was told would be ready at 8am. I got here and there were no rooms. For the inconvenience of getting here early and not having a room the person at the front desk basically shrugged and said we can call you when something is ready. Around 1:30 I was contacted that there was a room available. When I checked in around 2pm there was someone else at the front desk and I told them about the earlier situation in the hopes I could at least get a complimentary breakfast. This person did the same thing as first. Shrugged and said too bad about the inconvenience. Next downfall is the fitness area is really lackluster. Super tiny. Very limited. And for some reason a punching bag... Anyways. It's an okay location. Good history behind the building.

Exceed Expectations! Boutique charm in small city but gives it a metropolitan view. Will definitely my place of choice when in Baton Rouge.

This hotel was a gem. Very friendly employees, very clean, comfortable beds, great bar and nice menu for dinner and breakfast to go. If my son ends up at LSU, we will definitely become regulars. Parking is right across the street and felt very safe.

Stellar service to say the least! This hotel definitely gave me 5 star treatment. The attention to detail in the building was astounding! The bar in the lobby is just off the reception area but far enough to handle reception transactions peacefully. There is no bad view in this hotel. Just off the elevator you are greeted with unique paintings and wall decor. My room was breathtaking. I specifically enjoyed the exposed concrete on the walls. I roamed the halls looking for an ice machine and ended up calling downstairs only to find that they bring whatever you need directly to you per your request. Words cant express how well I was treated by the staff. The view of the river was very soothing especially at night. I will definitely return.

Excellent customer service, well appointed rooms, great hotel bar. This is what I think makes for a great hotel experience.

Awesome visit!! Loved Mr. Bill and Derrick!! Gorgeous facility with tons of history.... the rooms are mId-century modern. Go visit!! Bar and restaurant is fab! Only drawback is that the $134 room costs $190 with all of the add-on fees.

Love the watermark! It's a beautifully remodeled older building in the heart of downtown. The rooms are large. There is a gym. Valet parking is available but I was able to find free street parking. The staff was great ... I'll definitely be back.

Can't say enough good things about this hotel. Autograph hotels are usually so neat, but this is easily the coolest one by far. The staff is always so accommodating and the hotel rooms are so neat. Had a great view of the Mississippi and LSU. Make sure you check out the Vault. So neat.

This hotel is beautiful on the inside. You can tell it's newly renovated, and the lobby/restaurant are very nice. Parking was a little difficult as their is no driveway. You have to pull into street parking for valet which if busy can be dangerous. The rooms itself are small but beautiful. Shower was very nice and bathrooms very clean. Pillows are a little too soft, but that's all preference. It was also very easy to hear people moving around in the hallway and in rooms neighboring. I would recommend this hotel, but between the parking and neighboring noise it was a little frustrating for the price.

This is a really nice hotel, with very friendly and helpful staff. Their Valet service is modernized, allowing you to scan a barcode and text the Valet Stand when you are ready for your car. Their lobby bar is relaxing and has a good selection. Will definitely stay here again.

This place is dope! Definitely a date night place. It's still in the theme of the bank that it used to be. The ladies up front were very professional and so were the bartenders. The bar is very upscale with TVs and there is a restaurant downstairs with a reception room in the vault area. The bar is not cheap! Don't look for a free breakfast in the morning....not happening! We ended up with only one washcloth due to two receptions and extra guests staying in the other rooms. The valet drivers could do a better job of showing where to park your car. Just a heads up: valet is $20 and you get taxed district and state tax on the parking. Hustle on, Watermark!

Beautiful hotel! A perfect little hidden gem in our own backyards! We were thoroughly impressed with our room. It was spacious and gorgeous and It even had a skylight! This was easily one of the best hotels I've visited. The staff was amazing and treated my friends and I like royalty. Mr. Bill is so kind and warm. He took great care of us and made sure that we didn't want for anything. Maurice was another person from the staff that left us with a great impression. He was super sweet and helped us with our many many bags, all while smiling. This staff shows true southern hospitality and that made our stay even greater. We stayed for only one night and this place has left a lasting impression on us. We will definitely be returning.

Do not stay here on the weekend or any night there's live music at the bar across the street. The music was extremely loud, making it difficult to sleep until after midnight. Then the bar crowd let out and it was noisy again until 2am. Oh and the trash truck stops by at 430 am. So do NOT stay at this hotel if you want to get a good night sleep. If you want to party till 2am then this probably a good place to stumble to and crash. This is an old building and the exterior walls are pretty thin. This makes the noise worse especially on the north side of the building. I don't blame the hotel really, what can they do? But people need to be aware of this.

Really nice renovation of the Louisiana Bank building with tons of local highlights. Room we had was fairly small but nice layout and great shower and lighting. The gym was cool and adequate and the service was friendly through out. One area they need to fix badly is the fruit fly issue in the bar. It was out of control and a shame for such a nice new place. We would have stayed at the bar longer if it weren't for the flies. Great lobby bar and restaurant however.

Friendly staff. building is beautifully restored in an art deco meets modern look. Only valet parking is available.

My boyfriend and I stayed at the Watermark for his 30th birthday. The hotel was very cool. It's sleek and modern, and the decor is gorgeous. Our room had a king sized bed and looked out over a little of downtown. The bed was so comfortable and the blinds let zero light in which was great for sleeping in the morning. The bathroom is next level. It's absolutely worth the whole visit. There's bottled water and a mini fridge in the room, which was nice. We were walking distance to Tsunami, where we had dinner reservations. There's valet parking, but we found street parking, which was very safe and I could see my car from our room. Ask for a room on a high floor so you can see the river. That's my one regret - our room was on the fifth floor so we didn't have much of a view. All in all, it's a great hotel for a cute staycation. We'll be back again.

One of Marriott best hotels you're greeted with a evening drink. This place is awesome it use to be a bank. The vault is still there. They have a lot of history on it that you can explore while your there and some rooms have a beautiful view. And the restaurant is to die for I think it's so cool how they give you a old library book with you bill that you can sign.

Nice hotel. Apparently "luxury" means no amenities. They do advertise air conditioning and I don't think there was an extra charge for that, their website tells you to call for parking options. This options include street parking (if your can find it) or their $40 ( by the time you include taxes/tip) per night valet parking. No breakfast included in their inflated prices.

We loved everything about our stay. The front desk staff is an absolute delight. The restaurant was delicious and had a great drink selection. Our room was lovely and the beds were comfortable. I'd stay here again in a heartbeat.

My family and I decided to stay in the hotel and get two rooms for three nights we are absolutely enjoying this the room service the staff has been amazing, my sister Loren recommended we stay here and this place has not let us down the views are awesome the hotel is designed like a industrial contemporary aesthetic which really is a happy medium for a place like this in downtown Baton Rouge I highly recommend the watermark hotel

The staff was attentive and polite. The hotel is historical, which is cool. There's lots of nods to it's past life as a bank. The valet situation is cramped because there wasn't anywhere to pull in. We were told to stop in the middle of the road, which was awkward. The room was small, but nicely decorated and appeared clean. One obvious thing to me though... a man definitely designed the interiors. There was no where to put on makeup, which is odd for any hotel these days. If they would add some lighted makeup mirrors I'm sure most female guests would appreciate it. Lastly, the bed was comfy, but killed our backs... beware if you require a firm mattress because these are very soft.

This was a weekend getaway to never forget , the food , room , the downtown view, wine and strawberries in the room. The best part was the breakfast in bed special room service . The only place to stay when downtown Baton Rouge.