at Water's Edge Resort

Fantastic room and great location. Our room on level one had direct access to the pools which was so convenient. The two infinity pools are warm and clean, there is also a shallow pool great for little kids, there is also a spa. Room was lovely and clean and a great layout....good kitchen facilities and nice and quiet. So close to town and the view is just amazing. We were absolutely thrilled with our stay, no complaints at all.

AVOID THIS PLACE at all cost if you don’t want to find tons of bugs (or termites according to ChatGPT) everywhere in the morning. I want to leave 0 star if allowed😡 They are literally EVERYWHERE! 🤢 The floor, kitchen, bathroom, and even on the bed. They fly at night creating disturbing noises. I think the whole hotel has this issue since I saw them in the hallway and lobby too. I’ve never had worse living experience anywhere else. People say this hotel has good view, but the view worth 0 if room is full of bugs. Thankfully we only booked one night here and got to leave early in the morning. I can’t imagine how I’d get through another night.

The location is perfect. You are just metres away from the night-life, supermarket, bottle o and restaurants. The staff were outstanding especially receptionist Michelle, she made sure all our needs were met. |The rooms are big and comfortable. |The main air con struggled but you are hardly in the apartment. Pools are unreal along with bbq area/s.|The views are second to none. It feels like you are over looking the whole of airlie beach. |Definitely value for Money. The rooms were pretty clean except for a little smell from the laundry but the Maintenance Bloke took care of that.|You can hear the atmosphere from the balcony but if you dont like the noise, shut the door and you can't hear a thing. |Very enjoyable stay.

This place is all about the views, the location and the pool. We are on level one right next to the road so possibly one of the worst located apartments in the complex and we still had an amazing view . It was very noisy but with the door shut and the Aircon on you couldn’t hear much . There are 2 waterfall edge pools with great views . Probably couldn’t get a better location as it’s walking distance to everything. Rooms are nothing fancy but they are adequate. If you’re staying for longer just remember they’re not serviced so you need to bring your own toilet paper and any extras you might need in terms of washing dishwashing cooking cleaning etc. But there’s always Woolworths right next door. Kitchen is quite small though for an apartment this size. But still got the job done.

This place is all about the location, the views and the pool . It’s got to have one of the best locations in Airlie Beach. So close|To everything but still with views . It’s|Literally a 2 min walk to shops and restaurants. Close enough to walk to the port of Airlie and the coral marina . We were on level 1 and the views were still stunning. I imagine they are even better from the floors above us ( goes to level 5) . The pool area is perfectly situated with 2 waterfall edge pools . There are 3 pools in total with 1 spa. There was a lot of road noise as our room was right next to it but with the doors shut you couldn’t really hear it . In summer it’s fine as it’s too hot to leave the doors open but in winter it could be an issue. The room was ok. There were cockroaches at night but I don’t think it was a cleanliness issue just that there are a lot of cockroaches in the area ( the greenery around the building ) and they fly in. So I don’t imagine as much you can do about it. The fridge leaked a few times on its defrost cycle. Wasn’t a big deal but it was a bit weird. The underlay on the bed was pilled extremely badly and you could feel it through the sheet with your hand. We still slept on it fine though . We stayed for a week. But it seems to be more set up for slightly shorter stays. As there was only one roll of toilet paper given and almost no kitchen supplies , so we had to go buy toilet paper , dishwashing tablets, Alifoil ,paper towels, etc . I’m not complaining as this wasn’t a problem. It was just if I thought about it before I left I could’ve bought some from home. I guess my biggest complaint with was that we were told specifically there would be no schoolies staying at this resort. And I’m pretty sure 60% of the guests were schoolies ( at least everyone I saw around the hotel were schoolies ) . They were all reasonably well behaved but it’s slightly awkward when an older couple as constantly surrounded by slightly drunken 17 year olds . I guess if they haven’t very specifically told us there were no schoolies allowed at this resort , I probably wouldn’t have thought anything of it. But to be told and then have the opposite be true is stressful. I mean, I would probably stay here again if the price was right but not at schoolies time.

The location was amazing close to both shops and waterfront. I loved being able to sit out on the balcony and lookout at the sea. My room was great and self sufficient with stove, dishwasher, microwave, washing machine and dryer. The two ladies at reception were very nice and were so helpful with any queries that I had great customer service. I loved the two pools used them daily.

Stayed here with my family for my 60th birthday celebrations. Fantastic location with incredible views to wake up to every morning. Pools were fantastic and cannot say enough about the wonderful Michelle and Jackie at reception. Extremely welcoming and a wealth of knowledge of the local area. Both are a huge asset to your resort. We will be back.

Waters edge resort is close to all your needs when in Airlie Beach. Supermarket across the road along with Bottle O and chemist with restaurants and bar n grills on the otherside of that. The place has a Awesome view over the Beach itself. We were well looked after by the receptionist Michelle and the Maintenance Bloke. They made our stay more enjoyable. Definitely value for Money with how big the rooms are. We would come back again and stay here.

Beside the blasting view nothing else would make me again book this hotel. You are charged 5$ per towel for the pool, the room was old. We had an appartement at the edge of the building, part view on the backyard filled with old painting pot and construction left over, not very nice for such kind of hotel!!! Additionally at breakfast you need to pay for a tea or a coffee!!! I am not recommending it all, especially when there are much better hotels in town at similar prices

Not the newest place (looks like it was built in the 80's), but our 2 bedroom 2 bathroom rental had a large wrap-around balcony with outdoor seating, a sizable kitchen with nearby kitchen table, and a fairly big indoor seating area with couches/TV and wall to wall glass (with curtains you can close, of course). Air-Con: The air-con was multi-zone, allowing the shared living areas and each bedroom to have their own set temperature, which was nice. TIP - It doesn't work unless you put one of the keys in the slot by the front door, and will shut off if you take the key when you leave. So if you're feeling like an energy glutton, just get two keys...and just leave one in all the time. View/Location: The view from the higher up rooms is beautiful, and the view from the lower rooms and infinity pool is very nice as well. The walk from the main strip, albeit a bit uphill, is very short. I would definitely stay here again. Other: The room had a combined washer dryer which can be set to wash your clothes and automatically switch to the drying cycle while you're out on the town. I'm really looking forward to those becoming more popular in the USA.

First, let me say that this hotel is beautiful and does have amazing views, spacious rooms and a very kind accommodating manager. Those are the reasons why I did not rate this hotel any lower than what I've given it. My family and I stayed at Waters Edge for 10 days. During that time, we experienced several issues, some of which in the end, we decided to just live with. The first night- the room smelled of cigarette smoke and located at the edge of the resort so bombarded with street noise making it intolerable for a decent nights' rest (we have a 2-year-old who was kept awake from the street noise and due to medical issues had trouble breathing with the residual smoke). The next morning, we asked to be relocated and the manager kindly accepted our request. The following night the AC unit in our master bedroom beeped in 30 second to minute long intervals. No amount of turning it on and off or playing with the remote for two hours or researching the manual online made a difference. There were also about a hundred or so ants emitting from the unit, swarming over the ceiling into the closet and ending in the shower. We decided to spend the night in the second room with our son. Unfortunately, any parent can tell you that even despite your efforts to be silent, your child WILL wake and NEVER go back to sleep. Guess what happened. Due to the lack of sleep and irritability that following morning we decided to forgo our original planned tour outing. My husband went again downstairs and requested either the AC unit be fixed, or we could find another room. The manager was again, extremely accommodating and let us view several rooms prior to another change. We viewed three rooms and including the two we had previously stayed in, ALL five had ants. This is a tropical area, so bugs and insects are to be expected. The level at which the ants have taken residence is very concerning. The solution to this issue is the staff will spay with a standard bug spray from over the counter, ventilate the room and vacuum. This does not solve the problem as the ants are back after 6-8 hours of spraying and ventilating. We decided based on the room size to stick with our second room as the AC unit had been fixed. One of the staff members left a spay can in the closet so instead of calling them every 6 hours, both my husband and I sprayed and cleaned up every 6 hours. Not what I want to be doing on my vacation. On day three we were finally able to book a cruise to the Whitsunday Islands and try to begin our vacation. It was a lovely cruise and did help in setting the tone for the rest of our stay. A few more side notes to consider before booking your stay here: 1) The breakfast is simple: toast, cereal, yogurt and fruit. They offer specialized coffee i.e cappuccino but for the same or higher price than if you were to go to a coffee shop. 2) You are expected to pay for a cleaning service and towels. 3) The internet could not be trusted, and we were out of communication primarily for the remainder of our stay in QLD. Though I don't generally mind being "unplugged" and some even prefer it; I would appreciate the option in case of issues or necessity. Now, if you only plan on staying a day or two or it's just you and a friend this may just be amazing for you. It is surrounded by nightlife and does have a "singles" or 20 somethings vibe to it. The manager does also provide excellent recommendations for restaurants and shopping. This all to be said, both my husband and I are very disappointed in what we felt was false advertising. This is NOT a 3 or 4 star resort. Having to pay for amenities, bug infested rooms, minimal internet and minimal breakfast with high coffee prices was unexpected and very disappointing. When we checked out the manager was very gracious about our check and I believe did the best within his reach of the policies per this establishment. The policies and level of cleanliness of this hotel do not make this a 3 or 4 star resort. Had we known, we wouldn't have booked it.