Maxwell A.
Google
I’m very disappointed about my experience with Watson Company. We have ordered clothing from them once before and it turned out great, so we were happy to give them repeat business for a new venture we have. This time it was a much larger order, coming in at nearly $8,000. We asked for our branding to be applied to all garments using silk screen printing (well known for its superior quality and longevity) and this was confirmed by Watson Company multiple times over email and phone. When the order arrived, however, the garments were not silk screened. I brought this issue up to our sales rep, but was dismissed and then ignored. I was told the method used (direct to fabric, which is a glorified sticker) was superior and more expensive than silk screen printing, which is totally false. At no point were we notified about this change in the garment printing process, too.
I am giving them two stars because they were accommodating when I asked for sample garments to help us narrow down which fabric style we liked best. That was very appreciated.
I can’t comment on Watson Company’s other business ventures, but I would not recommend them for garments and will not be returning for repeat business.