ruvenr11
Google
I spent the last 4 summers in this hotel and always had a great time, mostly because of the familiar atmosphere and hospitality which Andalusia is so well known for! This year the hotel manager changed and I am still wondering how such an incompetent and unfriendly person can run a hotel. When I arrived, I was looking forward to take a bath in the swimming pool, that was also advertised on their website, but I was told that there was a technical problem with the pool. The man who "fixed" to pool told me, after asking him what exactly happened, that the pool is not broken but the hotel management just decided to paint it. WHICH TOOK THEM THE WHOLE TIME I STAYED THERE... So, no pool at all!!||I was tired from the long journey and disappointed that there was no pool, so I decided to order some food in the restaurant of the hotel. Which turned out to be one of the most complicated things during my Spain holidays. THE RESTAURANT/BAR IS BASICALLY ALWAYS CLOSED, and the next restaurant or supermarket is quite far away! It seemed like the staff of the hotel was always hiding, to avoid inconvenient questions of all their customers. When the restaurant finally opened, the disappointment was even bigger. The choice between pizza or pasta does not match at all with the quality of food that Andalusia has to offer. Not having any other choice, I ordered a pizza which arrived after 3 hours and was completely burned! At least they made a new pizza for me, but my first afternoon and already ruined. ||As part of the redecoration of the hotel, they cut most of the beautiful trees down, which has the effect that there is not one cm of shadow. Maybe this is a way to encourage the clients to enjoy the new air-conditions in the rooms and not disturb anyone with their presence! This was the feeling I had.||After a lot of burned pizzas and warm beers without gas (the beer tap did not work either), I was relieved that my holiday was over! ||I was never treated worse in any hotel and I personally think that this WAWA "Hotel" is a disgrace for Tarifa and whole Andalusia. ||There are so many nice people and places in Andalusia that will make your holiday an amazing experience, so don't fall in this WAWA trap and loose money and patience!||Find some other hotel and have a great time in Andalusia.