Wayne's Pizza

I AGREE Great Customer Service. I got 'caught' in the no paper in the printer so #84 on Friday night did not print, hence....NO order for me when I went to pick up those 2 pizzas. Friendly staff, offered to immediately replace at no charge. I had to wait the 15 minutes to remake them but very happy with the outcome and the great pizza's we enjoyed! Thanks, no wonder you have been there so long!!

The pizza here is a top-notch! Thin, crispy, delicious, and phenomenal. No wonder why lots of people keep coming back just to order again some their quality flavors of pizza. Everything at this place is great. They made all of their food to perfection. This is the best pizza house I have ever been to. Wayne’s Pizza is consistently excellent! Their employees are kind and attentive. They all work so fast and quick. They are very accommodating. They will assist you the whole time you are in their place. They are really personable and awesome. You won’t be disappointed here at Wayne’s Pizza. I would really love to visit and come back here again. My experience here is really great and unforgettable. One of the best in the whole city. Thank you Wayne’s Pizza for amazing and outstanding customer service! Your place is gem! Will see you guys again soon! Thank you! Keep up the good work! Kudos!

My parents and my family have ordered from here more times then I can count. The ONE time that we call to advise them that the large cheese pizza we ordered was too salty (salt water salty) and we could not eat it, they offered us 10% off of our next order. I reminded them that the pizza was not going to be eaten and if they could refund us the $16.00 or credit us for the next time, we’d prefer that. I was told that they would not refund us in any way and the best they could do was 10% off our next order. My wife and kids ended up eating sandwiches for dinner and this is the best they could do?? I could’ve asked them to remake the pizza and deliver it but we didn’t want to inconvenience them. This was a terrible business decision as they have lost two households from ordering from them any longer. I will be sharing this with everyone I know!

BEST PIZZA I HAVE HAD IN YEARS! The pizzas are always cooked as requested,perfectly! I Don’t know why people complain about 1 time something goes wrong because I can guarantee that 99% of the time all pizzas are cooked and enjoyed! I don’t live close but every single time I get a feeling to get pizza I drive to Wayne’s pizza ASAP! If you want pizza for any occasion go to Wayne’s pizza for sure!!

After a very long week, my BF treated himself and ordered a 14 inch pan w/black olives, shrimp, garlic, and spinach for delivery. There were giant, mushy, wet, onion-tasting stewed tomatoes all over it. He has been ordering from Wayne's for well over 20 years, so he's always known what to expect when ordering. He was instantly repulsed and couldn't eat it even after removing the mushy, sloppy add-ons.Called to see what could be done. Staff insinuated that he was trying to 'pull something'! They told him to drive the pizza back to them. He was just going to eat the cost, but I wouldn't have it. I drove the pizza back to get a refund. The gal at the counter couldn't have pretended to care less. Sad. Wayne's was a pleasant part of life up until this evening. Never again. Goodbye Wayne's.

Ordered a 14’ thin crust with sausage, onions and pineapple. It tasted like a nothing, luck of tomato sauce and cheese. I have shared my pizza to co-worker’s and said the same thing. The ceasar salad has nothing to it, just all romaine lettuce, pack of croutons and dressing. Pricey!! Overall, it was terrible.

First timer. Wow! I’ve been missing some great pizza. Thin crust is fantastic. “I’ll be back”.

This pizza is great. Good thin crispy crust, with great ingredients for toppings. Pro tip that not many people know about, they make their fresh pizzas and freeze them so you can cook them at home and it's like you order delivery.. trust me it's the best frozen pizza you will ever buy better than anything you can buy from any grocery store.

Long time Chicagoan, first time having Wayne's pizza...their pizza is freaking awesome, so good!!! Wayne's is a hole in the wall non-descript pizza joint. You pull in the back and that's where you pick up your order. Got a cheese with garlic and a plain cheese thin crust, man it was some of the best pizza, forget the chain restaurant, Wayne blows them out of the water. I dare say it is better than Lou's thin crust pizza. If you know, you know...I will definitely be going back for more!

Wayne's is a classic Love the alley on the east side that you drive through to get to the back to pick up your pizza! Inside the place is impeccable!! Fast prompt service, friendly team as well. Pizza was very good bit prices have $$$ a bit. Ordered a medium for two of us and it could have fed 4!!!! I'll be back!

Been buying pizza here over 30 years .... plenty of parking in back ... Thier thin crust pizza is the BEST !! Large pepperoni...was DELICIOUS ... Used my $2.00 off coupon... Great to see pizza being popped in oven & sliced ..boxed...while one pays....help is friendly...

Nice and clean inside great customer service and the food is really good. I like how they make their thin crust pizza

Delicious 16' 1/2 cheese 1/2 Mushroom-Very generous with the mushrooms. Me personally I'd eat a whole cheese pizza to myself. Fried cauliflower as a side a

Best thin in the area. Pepperoni and sausage excellent quality. Hot tip. Show up 5 minutes early for your pickup and enjoy it at its best.

Love their pizza. They call it "thin crust" but I would refer it to be more of a "tavern" style pizza. If you're really hungry, order the "Meat Monster!!" And, Momma Mia...They are such nice people. I love Wayne's !!

Wayne's has been our family "go to" pizza for over two decades. The thin crust pizza is excellent, but it's not cheap. Keep in mind, there are much better deep dish options like Lou Malnati's and Gino's East, but it is a very competitive thin crust pizza. Thin crust (4/5) is very good--cracker thin, but tasty. Sauce (4/5) is also good and sweet, just the way I like it. Cheese (4/5) is lean, but good. I prefer a bit more on mine. Toppings (5/5) are exceptional! We normally get pepperoni and onion. The onion is very thin cut--outstanding! They also have a very good gluten free crust--tastes like regular crust! Highly recommended.

I've been living in Arlington Heights for 10 years. I'm from Rogers Park Northside Chicago and let me tell ya, THE BEST PIZZA hands down. The first thing I asked for when Inforst stepped in Waynes was the pizza sauce. The moment I tried it I asked for an XtraLG pizza. Ever since I've been in love. The Crew is amazing, from the cooks to the cashier. Thanks, Waynes

Place used to be very consistent. Not sure what has happened but this pizza was ordered this past Saturday well done. As you can see it's not even done and it looks like they may have added the spinach after the fact. I've honestly never seen such a poor attempt in 50 years. Will be going with JJ Twigs or Tortices going forward.

Don't know why I haven't reviewed Wayne's. Been ordering from here for 5yrs now. Never ever had a bad thin crust. Perfect amount of cheese, sauce and always recommend the sausage. Takes homemade for sure. The jalapeno poppers are really good too.

Good pizza. Very tasty and prices are reasonable it's the best on that side of town. Pizza was very good.

I've been ordering from Wayne's for years. The quality hasn't been as good and they have significantly raised their prices. On the most recent order a 4 ingredient medium pizza and breaded mushrooms was almost $38. The mushrooms were $7 and there were only 8 mushrooms in the bag. Additionally they were skimpy on the sauce and the pizza was dry. The final kicker is the pricing on their website points to using their app to see the pricing. For which, it would have been $26. $11 less. I included a screen shot to show this. Not sure what has changed there but not the place I've known for over 20 years. Maybe it explains the drivers sitting around with nothing to do when I picked up the pizza. Unfortunately I will not be ordering again any time soon.

Best thincrust pizza. Order it Well done. No one else is close for thin crust. Apps are standard fare. Deep Dish is ok but there are better ones around.

Pizza is always delicious. I usually do pickup. It only took a half hour for a medium pan. It was hot and tasty. It was ready when I picked it up. They give coupons with each one. They have a parking lot in back that makes it easy to pick up.

Go to JJ Twigs. Any place that respects your order and makes your pizza with quality ingredients is awesome. Way better and great ingredients!!!

This is the best thing crust pizza in the Chicago area. Yeah, I said it. Don't sleep on this.

I have been ordering pizza from Wayne's for many years. Some years it's better than others. But last Saturday was a new low for $27,50 I Got nothing and now they're not talking to me.

HOW DO I START? Wayne's pizza has completely blown all other pizzerias out of the water. They have outstanding customer service and are so understanding. The new owners for the past couple of years have impacted the business so much! The food still tastes exactly the same, but the respect and appreciation has rose incredibly. I always recommend this business to all of my friends out there and it always leaves them speechless. Wayne's pizza, I seriously don't know what to say, keep doing what you're doing because it's outstanding work and we all appreciate it!! 10/10 recommend, 100% GUARANTEE BEST PIZZERIA OUT THERE!!

Unbelievable thin crust pizza!!!! The crust is crispy and great sauce and cheese !! They make other styles also

We have going to Wayne's for 40 years. Always good service and food. My kids worked there in high school and it was family owned by great people. Apparently they have sold the business and I had a bad experience with my order. The food was fine but when I called to order, the person taking the order did not understand what I was trying to order. he then proceeded to tell me I ordered incorrectly. This is the same order I have been ordering for 40 years. When I went to pick it up, he again corrected me and was very rude. When I left I could hear him making fun of me to the delivery man. If you want to keep your old customers I suggest you treat them with more respect. I will not return.

Carry out pizza was delicious! We got a carryout sausage...perfect! Explains why they've been around for a long time

Sauce and crust are great. Crust is thin, but holds. I think cheese could be improved though.

The go to spot! Through thick and thin! Literally both very good. Tried the pan tonight and wow, what a value. About 3x the weight of their thin crust. Sauce is savory. Cheese is nice quality and a good mix. Crust is perfect. Proud to be a Wayne's household here.

I got the 12" double crust w Cheese, sausage, giardiniera, black olives and onions. Tasty and it's the kind of crispy crust that you'll eat the edge. The pizza had the right balance of everything and the Sauce was there but not too tangy or sweet. The staff was friendly and accommodating.

This is a good one... I ordered a pizza tonight. It's game day so I expect longer delivery times. I order online at 6:10 pm, after the 75min pass of estimated delivery time I figure they're just busy tonight. I wait another 25 minutes and thought I better call. Dom for some reason knows my order when all I said was I'm checking on a delivery that's 30 min late... odd, Saturday night at dinnertime... He get back on the line after a short hold and said the driver delivered the pizza to my address. Not true. I have a cam recording at my front door and said I can send him 2 hrs of footage to prove the driver did not deliver it to my address. He says he'll remake and deliver another pizza no charge, I say ok. At this point I wouldn't get it after 2-2.5 hours after I ordered but at least he made the effort. We hang up. A minute later he calls back and says, My manager said we can't give you a pizza for no charge since we delivered it... YOU DIDN't DELIVER IT TO ME!!!! What kind of manager is this?! Even if it's not a free pizza do SOMETHING for YOUR SCREW UP! So they want to charge me full price to get me a remade pizza I never got in the first place 2.5+ hrs later... REALLY?! He says I can give you a credit, I say no I wan't a full refund not a credit, and I don't want the pizza. He says ok we'll refund you. We hang up. I arrange another food order from someone else online and get multiple calls from Wayne's. I don't bother answering because they already screwed up my family's evening and I just wanted to eat a late meal in peace. After, I listed to the 2 messages left and it's 2 different guys saying call them back and they'll remake the order and deliver it... REALLY! And charge me 100% still!! LOL! What a joke operation! I have ordered from Wayne's 5 times the only competent driver was my first one. The next 3 times the guy (same guy) puts pizza on his seat so it shifts as he's driving, one of those times the pizza is jammed into a corner and ruins 1/4 of the pie. This company doesn't answer emails sent to their Support email listed on Facebook as I try to describe a driver issue. Now another driver is incompetent and can't deliver to the correct address. I do have the number on the house so there is no excuse for delivering to the wrong address. This place has too many bad drivers! I deliver food and there is no reason for this! Just people who do not care about their jobs! I'll be surprised if I actually get a refund for a pizza I never got & someone else ate... STAY AWAY!!!!

I had not had a Wayne's pizza for quite a while - we no longer live in their delivery area, but the other night I was in the neighborhood. Wayne's sounded like a great idea. I also noticed they apparently have new owners based on some reviews here. Maybe that's old news, but I had to get Wayne's to satisfy my pizza craving. I picked up a basic small sausage and it was just as good as I remember. I was even a few minutes early so I got it right out of the oven. Super hot! And the pizza was amazing. Giant hunks of sausage! Perfect amount of cheese and sauce and a nice sprinkling of oregano and spices on top. I ate several pieces and was completely full! That meant leftovers for the next day and even a pizza breakfast the day after that! Highly recommended!! Get one today!

The best pizza I ever had! Everything that I ordered was super tasty and fresh. The owners are very kind! I am sure I will be coming back over and over and you should too! Highly recommend

What happened to Wayne's?? Been ordering their deliciousness for the past 25 years and tonight the thin crust was burnt all the way through...bitter and disappointing (and now so is my mood). Ordered online and when I called to ask about a refund (first time I've ever had to contact Wayne's about an order) the nice girl said she took my phone number so I could be comp'd next time (we'll see). Two stars for the promise, but no way should this type of pie ever be served (much less by Wayne's). Are the new owners listening??

I had Wayne's Pizza for the first time- ever -this past night! Overall, I'm glad I did! They were open later than the other pizza joints I usually order from (Lou Malnati's, Giordano's, and Rosati's), so , I placed my $70 delivery order at 9:10 pm; they arrived at my home at 9:50 pm--what an awesome surprise! I gratefully gave their delivery dude a $20 cash tip! The food was really good, too: For appetizers, I had spicy chicken wings, breaded cauliflower, and meat ravioli! For pizza, I ordered the 12-inch thin crust Meat Monster and added 7 additional toppings! Everything was hot, fresh and delicious! I totally understand how and why Wayne's Pizza has been around for decades--real good food, nice late hours, and the speediest delivery I've ever had!!!

Our special order thin crust pizza was delicious! They never skimp on the toppings!! The delivery service was great...pizza arrived hot and salad was cold. Thank you to everyone at Wayne's! it has been our go-to delivery pizza restaurant for some time.

Found my favorite pizza place close home. Pizza was loaded with toppings, seasoned perfectly. Very happy customer:)

Wayne's (Chuckle) Pizza. Tell me you did not laugh or chuckle when reading the name. Come on?!! I digress, Pizza was fantastic.

Pretty good pizza. No complaints really but it all that memorable either. Jalapeño poppers were good. Mozzarella stickers meh.

My parents and my family have ordered from here more times then I can count. The ONE time that we call to advise them that the large cheese pizza we ordered was too salty (salt water salty) and we could not eat it, they offered us 10% off of our next order. I reminded them that the pizza was not going to be eaten and if they could refund us the $16.00 or credit us for the next time, we'd prefer that. I was told that they would not refund us in any way and the best they could do was 10% off our next order. My wife and kids ended up eating sandwiches for dinner and this is the best they could do?? I could've asked them to remake the pizza and deliver it but we didn't want to inconvenience them. This was a terrible business decision as they have lost two households from ordering from them any longer. I will be sharing this with everyone I know!

Amazing pizza highly to recommend ! Amazing crusts great taste !!!!! Best pizza I had so far

Good pizza, Chicago tavern style. Loved the sausage, reminds me a lot of Nicks Pizza out in Crystal Lake and Elgin which happen to be some of my favorite pizzas

Pizza is pretty darn good - crust has good thin, crunchy consistency topped with the right tasty pizza sauce! And, so is the chicken Parmesan sandwich - plenty of chicken, good amount of cheese, and just the right amount of flavorful sauce.

I never enjoy leaving a business a poor Yelp review. However, the terrible customer service I received pushed me over the edge. Keep in mind, my previous rating here was 5-Stars. I recently ordered a 12" Thin Crust Pizza with Easy Sauce, Extra Cheese, Sausage, Mushroom, and Spinach. The delivery driver delivered my order with no issue. I make my way upstairs and open the box. It looks like I was delivered some sort of double-dough or pan pizza. Immediately, I called the restaurant. The gentlemen advised "he made the pizza" and it must be right. I argued that the number on the pizza box doesn't match my receipt. He never offers to remake or redeliver. I press for a resolution- as I'm not spending $22+ on a pizza I didn't order. He advises he has to go now as he has the people who received my pizza calling. But wait, I though YOU made the pizza right? Zero resolution, nothing. I let it go as I had people over and didn't want to argue. I didn't think I had to argue with a business I frequently patronize. Tonight, I figured I'd get pizza and give the restaurant a chance to make it right. I explained to the lady at Wayne's that my last order I received an incorrect pizza. She advised there was no notes on my address, no credit...nothing. She advised I should have called the night of. I explained that I did and nothing was done. At that point, I was so disgusted I decided I'd patronize another pizza spot that stands behind their product. I let the lady know on the phone as well and they didn't seem to care. It's sad my favorite pizza place wasn't decent enough to man up to their mistake. It's too bad I can no longer order my favorite pizza. I just can't support a business that doesn't admit to their mistakes.

I have been ordering pizza & sandwiches from Wayne's over 30 years. While the Gillig family owned and operated this shop they always made a point of making sure your pizza was just right. If it wasn't they made it so. I thought ok, new owners who have a restaurant background would try to keep that rep up. NOT!! My pizza has arrived burnt, wrong ingredients, and yet tonite, not even cut correctly. The cheese curds were burnt. They are definitely going downhill!!

The past 5 times I ordered for delivery the food came not as ordered, items missed, and food came cold most of the time. So i would not recommend ordering for delivery from this restaurant, but i do not know about take out.

Best pizza ever!!!!! Not too oily, not stingy with toppings, it was nice and warm... I sneak here when I want to cheat my diet

Terrible stuff. Pizza sauce mealy and bland. Cheese on pizza was more like a cheese food, rather than pure mozzarella cheese. "Boneless chicken wings" were just nuggets, greasier and lesser quality than McDonalds. We never put reviews on yelp for any reason, unless, in a case like this, it is really necessary. Maybe when the owner reads it, he'll do something about the quality of his food. We won't know if he does because we won't ever be back to find out. Never again.

I used to get Wayne's back in the early 80s. It was great. I moved back to the area after 35 years and Wayne's is still great. I just might give it the nod of Pizza Bella. They are both great. Just a little different.

Wayne's features old school pizza with lots of options to make it "your way". Wayne's web ordering system is one of the easiest and most user friendly that I have encountered. Payment can be cash or major credit card- no checks accepted. With each order you get a "Ticket", save 4 and get a dollar off, save 8 and get two dollars off. On Wayne's website there is a print out coupon for $2 off any order over $10; be sure to bring the coupon with you if you do a pick up. They have only a couple of booths if you want to "eat in", otherwise take-out rules. Tip: Wayne's entrance is in the rear of the building.

We love Wayne's, particularly the crust. It's that really thin, crispy, tavern-style crust, and it's a particularly good one. The sauce is also really good, and pretty different from other ones out there -- it's on the sweeter side, but in a good way. It actually reminds me of a place I really like in my hometown. Plus you really can't beat the price. Highly recommend.

Placed an order on Sunday and since it was Easter I made sure to check their website that it showed they were open. I placed and order through their website and the order went through and said it will be delivered in 60 min. An hour and 15 min later nothing is delivered. We called several times with no answer so I drove to the restaurant to at the very least cancel my order so my card isn't charged since the confirmation email said the order was placed. Turns out the place was closed even though their website said open and no message when calling. Even though this was disappointing I understand things happen so I call them them on Tuesday to make sure the card didn't get charged. The rude manager said "Yea you're like the third person that called about this today. Your card isn't charged". So I asked since multiple people are experiencing this issue are they at least providing some sort of coupon or anything to show they were sorry for the mixup. He said "well we are closed every Easter". I guess even though I just recently moved here I should know that Wayne's in Arlington Heights is always closed on Easter. Will not recommend this place to anyone. UPDATE: They did in fact charge my card SECOND UPDATE: Was told by a manager that owner said this will be refunded... A week later and still not refunded. Now we need to go through our bank to get the refund because this company can't won't refund an order that they never filled

Overall this is a good establishment. I've had some really good and really mediocre pizza from here.

Had very high hopes for this pizza. Although if you like cold, undercooked, and overpriced pizza this is your place. Placed order and was told would be ready in 20mins. Showed up 18 minutes later and picked up pizza with less than 10 min drive home. Pizza was well undercooked with toppings still raw. Fries cold and order of mushrooms literally contained 8 mushrooms w/o ranch as indicated on menu. Saw this as best pizza on Chicago's best and figured I would try being a newer resident of the suburbs. Needless to say first and last time customer. Not sure how this place keeps a following.